Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Customer relations representative salary
Average customer relations representative salary
$38,632
Understanding the Customer Relations Representative Salary
The average salary for a Customer Relations Representative in the United States is approximately $38,632 per year or $19 per hour. This figure can vary significantly based on experience, location, and industry demand. For instance, representatives with several years of experience often see higher salaries compared to entry-level positions.
In states like California and New York, salaries can exceed the national average, reflecting higher living costs and demand for skilled professionals. Additionally, specific industries such as technology and finance may offer enhanced compensation packages. According to recent estimates, customer relations professionals in urban areas tend to earn more than those in rural settings due to higher operational demands and service expectations.
As you consider a career in customer relations, it’s essential to factor in these variables to maximize your earning potential. Continuous development through training and gaining relevant experience can also lead to promotions and pay increases over time. Explore job postings on Zippia to find opportunities tailored to your skills and salary expectations.
Let Zippia find your next customer relations representative job
Let Zippia find your next customer relations representative job
Where can a Customer Relations Representative earn more?
Customer relations representative salaries by experience level
Customer relations representative salary estimates from across the web
Average customer relations representative salary by state
The highest-paying states for customer relations representatives are New Jersey, Massachusetts, and Connecticut. The lowest average customer relations representative salary states are Kansas, Tennessee, and Wyoming.
- State view
- County view
Highest paying states for customer relations representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $41,327 | $19.87 |
| 2 | Ohio | $42,570 | $20.47 |
| 3 | New Jersey | $51,510 | $24.76 |
| 4 | Montana | $41,464 | $19.93 |
| 5 | Connecticut | $46,614 | $22.41 |
| 6 | North Dakota | $39,115 | $18.81 |
| 7 | Massachusetts | $49,427 | $23.76 |
| 8 | Vermont | $44,665 | $21.47 |
| 9 | Missouri | $40,408 | $19.43 |
| 10 | Washington | $46,072 | $22.15 |
| 11 | Illinois | $40,782 | $19.61 |
| 12 | Georgia | $40,235 | $19.34 |
| 13 | Pennsylvania | $38,785 | $18.65 |
| 14 | New Hampshire | $41,472 | $19.94 |
| 15 | Rhode Island | $41,011 | $19.72 |
| 16 | South Dakota | $37,559 | $18.06 |
| 17 | Oregon | $43,440 | $20.88 |
| 18 | Iowa | $36,680 | $17.63 |
| 19 | Maryland | $42,961 | $20.65 |
| 20 | Nebraska | $38,490 | $18.50 |
| 21 | New York | $43,975 | $21.14 |
| 22 | Minnesota | $39,361 | $18.92 |
| 23 | Delaware | $41,463 | $19.93 |
| 24 | Indiana | $36,525 | $17.56 |
| 25 | District of Columbia | $44,849 | $21.56 |
| 26 | California | $42,516 | $20.44 |
| 27 | Michigan | $37,184 | $17.88 |
| 28 | Wisconsin | $36,883 | $17.73 |
| 29 | Nevada | $37,607 | $18.08 |
| 30 | Arizona | $35,406 | $17.02 |
| 31 | Kentucky | $33,008 | $15.87 |
| 32 | West Virginia | $32,286 | $15.52 |
| 33 | Alaska | $39,307 | $18.90 |
| 34 | Idaho | $35,007 | $16.83 |
| 35 | Utah | $37,051 | $17.81 |
| 36 | Mississippi | $32,665 | $15.70 |
| 37 | North Carolina | $34,497 | $16.59 |
| 38 | Hawaii | $38,853 | $18.68 |
| 39 | Florida | $32,844 | $15.79 |
| 40 | Kansas | $31,867 | $15.32 |
| 41 | Colorado | $37,011 | $17.79 |
| 42 | South Carolina | $33,034 | $15.88 |
| 43 | Virginia | $36,526 | $17.56 |
| 44 | Louisiana | $32,967 | $15.85 |
| 45 | Wyoming | $31,433 | $15.11 |
| 46 | Oklahoma | $32,450 | $15.60 |
| 47 | Tennessee | $31,456 | $15.12 |
| 48 | Texas | $32,985 | $15.86 |
| 49 | Alabama | $30,691 | $14.76 |
| 50 | New Mexico | $31,006 | $14.91 |
| 51 | Arkansas | $30,407 | $14.62 |
Highest paying cities for customer relations representatives
The highest-paying cities for customer relations representatives are New York, NY, Sacramento, CA, and Portland, OR.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $44,009 | $21.16 |
| 2 | Sacramento, CA | $43,731 | $21.02 |
| 3 | Portland, OR | $43,284 | $20.81 |
| 4 | Columbus, OH | $41,732 | $20.06 |
| 5 | Arlington Heights, IL | $41,095 | $19.76 |
| 6 | Saint Louis, MO | $40,553 | $19.50 |
| 7 | Columbus, GA | $40,332 | $19.39 |
| 8 | Saint Paul, MN | $39,399 | $18.94 |
| 9 | Las Vegas, NV | $37,455 | $18.01 |
| 10 | Colorado Springs, CO | $36,966 | $17.77 |
| 11 | Milwaukee, WI | $36,823 | $17.70 |
| 12 | Pittsburgh, PA | $36,639 | $17.61 |
| 13 | Des Moines, IA | $36,436 | $17.52 |
| 14 | Indianapolis, IN | $36,305 | $17.45 |
| 15 | Phoenix, AZ | $35,413 | $17.03 |
| 16 | Durham, NC | $34,688 | $16.68 |
| 17 | El Paso, TX | $34,066 | $16.38 |
| 18 | Greenville, SC | $33,090 | $15.91 |
| 19 | Saint Petersburg, FL | $32,931 | $15.83 |
| 20 | Charleston, WV | $31,671 | $15.23 |
Customer relations representative salary details
A customer relations representative's salary ranges from $29,000 a year at the 10th percentile to $50,000 at the 90th percentile.
What is a customer relations representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $50,000 | $4,167 | $24 |
| 75th Percentile | $44,000 | $3,667 | $21 |
| Average | $38,632 | $3,219 | $19 |
| 25th Percentile | $33,000 | $2,750 | $16 |
| 10th Percentile | $29,000 | $2,417 | $14 |
Highest paying customer relations representative jobs
The highest paying types of customer relations representatives are customer service professional, client representative, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Client Representative | $41,785 | $3,482 | $20.09 | 238,735 |
| Call Center Representative | $31,549 | $2,629 | $15.17 | 133,579 |
Top companies hiring customer relations representatives now:
Which companies pay customer relations representatives the most?
Customer relations representative salaries at Cook Children's Medical Center and Data are the highest-paying according to our most recent salary estimates. In addition, the average customer relations representative salary at companies like Bosch USA and Donatech are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Cook Children's Medical Center | $53,551 | $25.75 |
| 2 | Data | $49,417 | $23.76 |
| 3 | Bosch USA | $47,345 | $22.76 |
| 4 | Donatech | $42,208 | $20.29 |
| 5 | The Timken Company | $42,199 | $20.29 |
| 6 | Canon | $41,957 | $20.17 |
| 7 | Stewart Enterprises | $41,922 | $20.15 |
| 8 | Essex Property Trust | $41,752 | $20.07 |
| 9 | Quest Diagnostics | $40,799 | $19.61 |
| 10 | CVS Health | $40,480 | $19.46 |
| 11 | HKA Enterprises | $40,478 | $19.46 |
| 12 | Applied Medical Resources | $40,361 | $19.40 |
| 13 | State Farm | $39,885 | $19.18 |
| 14 | PNMAC Holdings, Inc. | $39,706 | $19.09 |
| 15 | NKC of America | $39,357 | $18.92 |
| 16 | Starkey Hearing Technologies | $39,320 | $18.90 |
| 17 | Tom Conklin - State Farm Agent | $39,064 | $18.78 |
| 18 | Michael Farms | $39,003 | $18.75 |
| 19 | Snider Fleet Solutions | $38,771 | $18.64 |
| 20 | Baker Commodities | $38,701 | $18.61 |
Wage gap by gender, race and education
Customer Relations Representative salary by industry
The average customer relations representative salary varies across industries:
- The average customer relations representative salary in the finance industry is $42,057, the highest of any industry.
- The average customer relations representative salary in the finance industry is $41,879.
- Customer relations representatives in the retail industry earn an average salary of $33,663, the lowest of any industry.
Highest paying industries for customer relations representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $42,057 | $20.22 |
| 2 | Energy | $41,879 | $20.13 |
| 3 | Manufacturing | $40,387 | $19.42 |
| 4 | Technology | $38,624 | $18.57 |
| 5 | Telecommunication | $37,614 | $18.08 |
| 6 | Transportation | $36,754 | $17.67 |
| 7 | Retail | $33,663 | $16.18 |
High paying customer relations representative jobs
Customer relations representative salary trends
The average customer relations representative salary has risen by $5,628 over the last ten years. In 2014, the average customer relations representative earned $33,004 annually, but today, they earn $38,632 a year. That works out to a 11% change in pay for customer relations representatives over the last decade.
Compare customer relations representative salaries for cities or states with the national average over time.
Average customer relations representative salary over time
Compare customer relations representative salaries for individual cities or states with the national average.
Customer relations representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $38,600 | $18.57 | +3.1% |
| 2025 | $37,400 | $17.99 | +2.8% |
| 2024 | $36,400 | $17.49 | +2.5% |
| 2023 | $35,500 | $17.05 | +1.8% |
| 2022 | $34,800 | $16.74 | +1.8% |
Recently added customer relations representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Get It-Real Estate | Customer Relations Representative-Remote | WFH | Atlanta, GA | 06/29/2025 | $41,740 |
| Get It-Marketing | Customer Relations Representative-State Farm Agent Team Member-Remote | Sedona, AZ | 06/29/2025 | $50,000 |
| Get It-Marketing | Customer Relations Representative-State Farm Agent Team Member-Remote | Bethesda, MD | 06/29/2025 | $42,000 |
| Get It-Marketing | Customer Relations Representative-State Farm Agent Team Member-Remote | Washington, DC | 06/29/2025 | $37,000 |
| HCC Service Company | Customer Relations Representative | Carmel, IN | 06/27/2025 | $41,740 |
| Tokio Marine Hcc | Customer Relations Representative | Carmel, IN | 06/27/2025 | $41,740 |
| HCC Life Insurance | Customer Relations Representative | Carmel, IN | 06/26/2025 | $41,740 |
| Baker Commodities | Customer Relations Representative | Syracuse, NY | 06/20/2025 | $55,000 |
| Baker Commodities | Customer Relations Representative | Spokane, WA | 06/20/2025 | $55,000 |
| George Wall Ford | Customer Relations Representative | Red Bank, NJ | 06/17/2025 | $37,566 |
Customer relations representative salary FAQs
Search for customer relations representative jobs