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The average salary for a Customer Relationship Specialist is approximately $65,947 per year. This figure can vary significantly based on factors such as experience, location, and the specific industry. Entry-level positions typically start lower, while those with several years of experience can command higher salaries. For example, professionals in high-demand areas or specialized sectors might see salaries above the average, highlighting the importance of location in salary determination.
Customer Relationship Specialists in metropolitan areas often enjoy higher compensation due to the cost of living and demand for skilled professionals. Cities such as San Francisco, New York, and Los Angeles are known for offering competitive salaries. Additionally, certain states, like California and New York, consistently rank as the highest-paying states for this role. By exploring opportunities in these locations, candidates can significantly enhance their earning potential.
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The average customer relationship specialist salary in North Carolina, California, and Virginia are the highest in the U.S. The lowest average customer relationship specialist salary states are Montana, Alaska, and Nebraska.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | North Carolina | $74,564 | $35.85 |
| 2 | Ohio | $65,496 | $31.49 |
| 3 | Tennessee | $61,272 | $29.46 |
| 4 | Texas | $64,003 | $30.77 |
| 5 | Pennsylvania | $63,020 | $30.30 |
| 6 | District of Columbia | $82,074 | $39.46 |
| 7 | Georgia | $63,773 | $30.66 |
| 8 | Virginia | $69,272 | $33.30 |
| 9 | Arizona | $58,275 | $28.02 |
| 10 | Delaware | $64,600 | $31.06 |
| 11 | New York | $69,170 | $33.25 |
| 12 | Indiana | $56,598 | $27.21 |
| 13 | California | $73,267 | $35.22 |
| 14 | Connecticut | $62,733 | $30.16 |
| 15 | Utah | $61,518 | $29.58 |
| 16 | Rhode Island | $63,853 | $30.70 |
| 17 | Kentucky | $53,649 | $25.79 |
| 18 | Wisconsin | $59,663 | $28.68 |
| 19 | Massachusetts | $64,043 | $30.79 |
| 20 | Florida | $55,626 | $26.74 |
| 21 | Illinois | $55,198 | $26.54 |
| 22 | Alabama | $52,553 | $25.27 |
| 23 | Louisiana | $54,410 | $26.16 |
| 24 | Michigan | $51,533 | $24.78 |
| 25 | New Hampshire | $55,797 | $26.83 |
| 26 | New Jersey | $60,399 | $29.04 |
| 27 | Minnesota | $50,884 | $24.46 |
| 28 | New Mexico | $49,411 | $23.76 |
| 29 | Arkansas | $51,850 | $24.93 |
| 30 | Maryland | $57,802 | $27.79 |
| 31 | Mississippi | $48,215 | $23.18 |
| 32 | West Virginia | $52,253 | $25.12 |
| 33 | Iowa | $48,175 | $23.16 |
| 34 | Washington | $55,117 | $26.50 |
| 35 | South Carolina | $49,808 | $23.95 |
| 36 | Kansas | $45,495 | $21.87 |
| 37 | Montana | $43,129 | $20.74 |
| 38 | Idaho | $46,857 | $22.53 |
| 39 | Missouri | $46,626 | $22.42 |
| 40 | Nevada | $48,534 | $23.33 |
| 41 | Oklahoma | $46,734 | $22.47 |
| 42 | Nebraska | $42,300 | $20.34 |
| 43 | Vermont | $48,472 | $23.30 |
| 44 | Wyoming | $46,036 | $22.13 |
| 45 | Maine | $36,098 | $17.35 |
| 46 | North Dakota | $41,079 | $19.75 |
| 47 | Alaska | $42,423 | $20.40 |
| 48 | Oregon | $48,781 | $23.45 |
| 49 | South Dakota | $43,563 | $20.94 |
| 50 | Colorado | $44,102 | $21.20 |
| 51 | Hawaii | $31,774 | $15.28 |
The highest-paying cities for customer relationship specialists are Washington, DC, Wilson, NC, and Burlingame, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $82,044 | $39.44 |
| 2 | Wilson, NC | $77,320 | $37.17 |
| 3 | Burlingame, CA | $76,458 | $36.76 |
| 4 | New York, NY | $70,033 | $33.67 |
| 5 | McLean, VA | $69,449 | $33.39 |
| 6 | Columbus, OH | $65,814 | $31.64 |
| 7 | Houston, TX | $65,517 | $31.50 |
| 8 | Philadelphia, PA | $63,721 | $30.64 |
| 9 | Boston, MA | $63,573 | $30.56 |
| 10 | Atlanta, GA | $63,171 | $30.37 |
| 11 | Parsippany-Troy Hills, NJ | $59,797 | $28.75 |
| 12 | Madison, WI | $58,635 | $28.19 |
| 13 | Phoenix, AZ | $58,388 | $28.07 |
| 14 | Baltimore, MD | $57,866 | $27.82 |
| 15 | Carmel, IN | $56,682 | $27.25 |
| 16 | Jacksonville, FL | $56,390 | $27.11 |
| 17 | Chicago, IL | $55,712 | $26.78 |
| 18 | Seattle, WA | $55,408 | $26.64 |
| 19 | Lansing, MI | $50,855 | $24.45 |
| 20 | Summerville, SC | $50,020 | $24.05 |
A customer relationship specialist's salary ranges from $39,000 a year at the 10th percentile to $108,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $108,000 | $9,000 | $52 |
| 75th Percentile | $85,000 | $7,083 | $41 |
| Average | $65,947 | $5,496 | $32 |
| 25th Percentile | $50,000 | $4,167 | $24 |
| 10th Percentile | $39,000 | $3,250 | $19 |
The highest paying types of customer relationship specialists are service specialist, client specialist, and customer engagement specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
Top companies hiring customer relationship specialists now:
Customer relationship specialist salaries at Pace University and Salesforce are the highest-paying according to our most recent salary estimates. In addition, the average customer relationship specialist salary at companies like Google and Adobe are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Pace University | $137,046 | $65.89 |
| 2 | Salesforce | $131,950 | $63.44 |
| 3 | $131,774 | $63.35 | |
| 4 | Adobe | $121,314 | $58.32 |
| 5 | Capital Group | $114,709 | $55.15 |
| 6 | Expedia Group | $113,402 | $54.52 |
| 7 | McKinsey & Company Inc | $109,355 | $52.57 |
| 8 | Vicor | $107,487 | $51.68 |
| 9 | Mitsubishi Motors | $100,646 | $48.39 |
| 10 | Juniper Networks | $97,377 | $46.82 |
| 11 | BNP Paribas | $96,546 | $46.42 |
| 12 | Genuent | $95,151 | $45.75 |
| 13 | Revance Therapeutics | $94,127 | $45.25 |
| 14 | Rockwell Automation | $93,985 | $45.19 |
| 15 | Stifel Financial | $93,170 | $44.79 |
| 16 | United Software Group | $92,351 | $44.40 |
| 17 | IBM | $92,169 | $44.31 |
| 18 | Monolithic Power Systems | $91,624 | $44.05 |
| 19 | Carestream | $91,307 | $43.90 |
| 20 | FleetCor Technologies | $88,861 | $42.72 |
The average customer relationship specialist salary has risen by $9,608 over the last ten years. In 2014, the average customer relationship specialist earned $56,339 annually, but today, they earn $65,947 a year. That works out to a 11% change in pay for customer relationship specialists over the last decade.
Compare customer relationship specialist salaries for cities or states with the national average over time.
Compare customer relationship specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $65,900 | $31.71 | +3.1% |
| 2025 | $63,900 | $30.71 | +2.8% |
| 2024 | $62,100 | $29.86 | +2.5% |
| 2023 | $60,500 | $29.10 | +1.8% |
| 2022 | $59,400 | $28.58 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Microbac | Customer Relationship Specialist | Sterling, VA | 06/29/2025 | $40,000 |
| Summit Federal Credit Union | Relationship Specialist | Hilton, NY | 06/29/2025 | $49,045 |
| Umpqua Bank | Trust Relationship Specialist | Portland, OR | 06/27/2025 | $50,088 |
| Umpqua Bank | Trust Relationship Specialist | Henderson, NV | 06/27/2025 | $50,088 |
| Change Lending | IT Support CRM Systems Specialist | Anaheim, CA | 06/27/2025 | $70,000 |
| Regions Bank | Corporate Relationship Specialist | Birmingham, AL | 06/26/2025 | $50,500 |
| Boston Scientific | CRM Product Specialist, Empower Pacemaker, North Central | Indianapolis, IN | 06/25/2025 | $99,100 |
| Boston Scientific | CRM Product Specialist, Empower Pacemaker-Pacific NW | Seattle, WA | 06/25/2025 | $99,100 |
| SHRM | Specialist, CRM Marketing | Alexandria, VA | 06/25/2025 | $70,000 |
| Openlane, Inc. | Relationship Specialist | San Diego, CA | 06/25/2025 | $70,000 |
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