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Customer service administrative assistant salary
Average customer service administrative assistant salary
$16.22
Understanding Customer Service Administrative Assistant Salaries
A Customer Service Administrative Assistant typically earns about $33,741 per year, or $16 per hour. Salaries can fluctuate based on various factors, including geographical location and years of experience. For instance, those in metropolitan areas often earn more due to higher demand and living costs.
Salary by State
Some of the highest paying states for this position include:
- Washington: $38,500
- California: $37,000
- New York: $36,000
These figures illustrate the potential for increased earnings depending on the region. Entry-level positions may start around $29,000, while seasoned professionals can earn upwards of $45,000. Understanding these salary dynamics can help candidates target their job searches effectively.
Opportunities for Growth
For those considering a career as a Customer Service Administrative Assistant, pursuing additional certifications or specialized training can enhance job prospects and salary potential. With strong communication skills and a customer-focused mindset, individuals can thrive in various industries, including healthcare, finance, and retail.
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Where can a Customer Service Administrative Assistant earn more?
Customer service administrative assistant salaries by experience level
Average customer service administrative assistant salary by state
The highest-paying states for customer service administrative assistants are Washington, Hawaii, and Oregon. The lowest average customer service administrative assistant salary states are Florida, Kansas, and Indiana.
- State view
- County view
Highest paying states for customer service administrative assistants
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vermont | $39,231 | $18.86 |
| 2 | Massachusetts | $39,345 | $18.92 |
| 3 | Connecticut | $38,004 | $18.27 |
| 4 | Minnesota | $38,859 | $18.68 |
| 5 | Washington | $40,825 | $19.63 |
| 6 | Rhode Island | $39,849 | $19.16 |
| 7 | Illinois | $37,127 | $17.85 |
| 8 | New Hampshire | $37,472 | $18.02 |
| 9 | Oregon | $39,855 | $19.16 |
| 10 | District of Columbia | $38,527 | $18.52 |
| 11 | Colorado | $37,817 | $18.18 |
| 12 | Hawaii | $39,946 | $19.20 |
| 13 | Maine | $34,185 | $16.44 |
| 14 | New Jersey | $37,235 | $17.90 |
| 15 | Alaska | $34,856 | $16.76 |
| 16 | New York | $35,427 | $17.03 |
| 17 | Montana | $34,167 | $16.43 |
| 18 | New Mexico | $36,651 | $17.62 |
| 19 | California | $37,562 | $18.06 |
| 20 | Ohio | $33,569 | $16.14 |
| 21 | Louisiana | $32,634 | $15.69 |
| 22 | Maryland | $34,054 | $16.37 |
| 23 | Nevada | $34,185 | $16.44 |
| 24 | Nebraska | $33,818 | $16.26 |
| 25 | Oklahoma | $33,512 | $16.11 |
| 26 | West Virginia | $31,282 | $15.04 |
| 27 | Idaho | $32,268 | $15.51 |
| 28 | Mississippi | $32,339 | $15.55 |
| 29 | Utah | $33,162 | $15.94 |
| 30 | Michigan | $30,860 | $14.84 |
| 31 | Wyoming | $32,060 | $15.41 |
| 32 | Wisconsin | $31,150 | $14.98 |
| 33 | Arizona | $31,882 | $15.33 |
| 34 | Pennsylvania | $32,588 | $15.67 |
| 35 | North Dakota | $32,687 | $15.71 |
| 36 | Virginia | $33,230 | $15.98 |
| 37 | Missouri | $32,014 | $15.39 |
| 38 | Tennessee | $30,985 | $14.90 |
| 39 | Kentucky | $29,777 | $14.32 |
| 40 | Florida | $27,590 | $13.26 |
| 41 | Texas | $30,809 | $14.81 |
| 42 | Delaware | $26,688 | $12.83 |
| 43 | South Carolina | $30,070 | $14.46 |
| 44 | Iowa | $29,081 | $13.98 |
| 45 | Georgia | $28,416 | $13.66 |
| 46 | South Dakota | $29,919 | $14.38 |
| 47 | Alabama | $28,783 | $13.84 |
| 48 | North Carolina | $26,872 | $12.92 |
| 49 | Indiana | $26,918 | $12.94 |
| 50 | Kansas | $27,455 | $13.20 |
| 51 | Arkansas | $26,042 | $12.52 |
Highest paying cities for customer service administrative assistants
The highest-paying cities for customer service administrative assistants are Everett, WA, Portland, OR, and Pittsfield, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Everett, WA | $40,906 | $19.67 |
| 2 | Portland, OR | $39,867 | $19.17 |
| 3 | Pittsfield, MA | $39,419 | $18.95 |
| 4 | Oakland, CA | $38,295 | $18.41 |
| 5 | Fort Collins, CO | $38,056 | $18.30 |
| 6 | North Chicago, IL | $37,484 | $18.02 |
| 7 | Bloomfield, NJ | $37,417 | $17.99 |
| 8 | New York, NY | $35,308 | $16.98 |
| 9 | Anchorage, AK | $34,848 | $16.75 |
| 10 | Las Vegas, NV | $34,040 | $16.37 |
| 11 | Silver Spring, MD | $33,897 | $16.30 |
| 12 | Charlottesville, VA | $33,323 | $16.02 |
| 13 | Caldwell, ID | $32,334 | $15.55 |
| 14 | Columbia, MO | $32,042 | $15.40 |
| 15 | Phoenix, AZ | $31,898 | $15.34 |
| 16 | La Crosse, WI | $31,200 | $15.00 |
| 17 | Fort Worth, TX | $30,956 | $14.88 |
| 18 | Columbia, SC | $30,189 | $14.51 |
| 19 | Davenport, IA | $28,987 | $13.94 |
| 20 | Atlanta, GA | $28,574 | $13.74 |
Customer service administrative assistant salary details
A customer service administrative assistant's salary ranges from $28,000 a year at the 10th percentile to $40,000 at the 90th percentile.
What is a customer service administrative assistant's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $40,000 | $3,333 | $19 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $33,741 | $2,812 | $16 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $28,000 | $2,333 | $13 |
Highest paying customer service administrative assistant jobs
The highest paying types of customer service administrative assistants are administrative staff, associate administrative assistant, and administrative assistant/technical.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Administrative Support | $37,692 | $3,141 | $18.12 | 114,480 |
| Administrative Staff | $77,101 | $6,425 | $37.07 | 119,030 |
Top companies hiring customer service administrative assistants now:
Which companies pay customer service administrative assistants the most?
Customer service administrative assistant salaries at Uline and Oregon Health & Science University are the highest-paying according to our most recent salary estimates. In addition, the average customer service administrative assistant salary at companies like Structure Group and Newmar are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Uline | $38,762 | $18.64 |
| 2 | Oregon Health & Science University | $37,529 | $18.04 |
| 3 | Structure Group | $36,707 | $17.65 |
| 4 | Newmar | $36,449 | $17.52 |
| 5 | Intralox | $36,249 | $17.43 |
| 6 | Cavco Industries | $36,011 | $17.31 |
| 7 | Belcan | $35,987 | $17.30 |
| 8 | City & County Of San Francisco - Police Department (sfpd) | $35,347 | $16.99 |
| 9 | Karat Packaging | $35,341 | $16.99 |
| 10 | Colorado State Express | $35,306 | $16.97 |
| 11 | Dealer eProcess | $35,306 | $16.97 |
| 12 | McIntosh Communications | $35,306 | $16.97 |
| 13 | Power Graphics | $35,243 | $16.94 |
| 14 | Raymond James Financial | $35,131 | $16.89 |
| 15 | TRAKAmerica | $34,786 | $16.72 |
| 16 | Decisions | $34,690 | $16.68 |
| 17 | Whitsons Culinary Group | $34,660 | $16.66 |
| 18 | The Great Lakes Group | $34,653 | $16.66 |
| 19 | Cohu | $34,469 | $16.57 |
| 20 | Northpoint | $34,382 | $16.53 |
Wage gap by gender, race and education
Customer Service Administrative Assistant salary by industry
The average customer service administrative assistant salary varies across industries:
- The average customer service administrative assistant salary in the finance industry is $36,241, the highest of any industry.
- The average customer service administrative assistant salary in the finance industry is $35,314.
- Customer service administrative assistants in the retail industry earn an average salary of $33,198, the lowest of any industry.
Highest paying industries for customer service administrative assistants
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $36,241 | $17.42 |
| 2 | Manufacturing | $35,314 | $16.98 |
| 3 | Technology | $35,311 | $16.98 |
| 4 | Transportation | $35,131 | $16.89 |
| 5 | Health Care | $34,719 | $16.69 |
| 6 | Professional | $33,489 | $16.10 |
| 7 | Retail | $33,198 | $15.96 |
High paying customer service administrative assistant jobs
Customer service administrative assistant salary trends
The average customer service administrative assistant salary has risen by $6,062 over the last ten years. In 2014, the average customer service administrative assistant earned $27,679 annually, but today, they earn $33,741 a year. That works out to a 12% change in pay for customer service administrative assistants over the last decade.
Compare customer service administrative assistant salaries for cities or states with the national average over time.
Average customer service administrative assistant salary over time
Compare customer service administrative assistant salaries for individual cities or states with the national average.
Customer service administrative assistant salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $33,700 | $16.22 | +3.0% |
| 2025 | $32,700 | $15.74 | +2.8% |
| 2024 | $31,800 | $15.29 | +2.8% |
| 2023 | $30,900 | $14.86 | +2.2% |
| 2022 | $30,200 | $14.54 | +2.6% |
Recently added customer service administrative assistant salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Regency International | WFH Data Entry/CSR-Clerical Administrative Assist | Arnold, MO | 06/29/2025 | $50,088 |
| Get It-Hospitality | Administrative Customer Service Assistant-Remote | WFH | Delaware, OH | 06/29/2025 | $33,914 |
| Fullcrhum Bio-Tech Solution Services Ltd. | WFH Data Entry-Customer Service/Clerical Administrative Assistant | Clifton Park, NY | 06/29/2025 | $58,436 |
| Aston Carter | Customer Service Administrative Assistant | Philadelphia, PA | 06/28/2025 | $41,740 |
| Unitex | Administrative Assistant/Customer Service | Mount Vernon, NY | 06/21/2025 | $52,175 |
| Culligan International | Administrative Assistant/Customer Service Representative | Morehead City, NC | 06/18/2025 | $35,479 |
| Flexsol Packaging Corp | Customer Service Admin Assistant | Gray Court, SC | 06/17/2025 | $38,610 |
| Area Temps, Inc. | Customer Service/Administrative Assistant | Enon, OH | 06/10/2025 | $39,653 |
| Get It-Hospitality | Customer Service/Administrative Assistant | Whitewater, WI | 06/10/2025 | $37,566 |
| Selectemp | Customer Service and Bookkeeper Administrative Assistant 826225 | Roseburg, OR | 06/06/2025 | $39,653 |
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