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Customer service administrator salary
Average customer service administrator salary
$35,824
Understanding Customer Service Administrator Salaries
As of October 2025, the average salary for a Customer Service Administrator is $35,824 per year. This figure reflects the national average, but actual earnings can differ based on several factors, including experience, location, and the specific industry.
Salary by Experience Level
- Entry-level positions may start around $30,000 annually.
- Mid-level administrators often earn between $35,000 and $40,000.
- Experienced professionals can command higher salaries, particularly in management roles.
To maximize earning potential, it's beneficial to seek positions in states with higher salary averages, such as California and New York. Additionally, exploring specialized customer service roles can lead to increased compensation. Visit Zippia for more tailored salary insights and job opportunities in customer service administration.
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Where can a Customer Service Administrator earn more?
Customer service administrator salaries by experience level
Customer service administrator salary estimates from across the web
Average customer service administrator salary by state
The average customer service administrator salary in Alaska, California, and New Jersey are the highest in the U.S. The lowest average customer service administrator salary states are Alabama, South Dakota, and Kentucky.
- State view
- County view
Highest paying states for customer service administrators
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $38,261 | $18.39 |
| 2 | Nevada | $37,748 | $18.15 |
| 3 | New Hampshire | $37,789 | $18.17 |
| 4 | Oklahoma | $36,043 | $17.33 |
| 5 | Montana | $36,051 | $17.33 |
| 6 | Minnesota | $37,736 | $18.14 |
| 7 | Vermont | $40,543 | $19.49 |
| 8 | New Jersey | $41,019 | $19.72 |
| 9 | Alaska | $41,999 | $20.19 |
| 10 | District of Columbia | $49,683 | $23.89 |
| 11 | Michigan | $35,570 | $17.10 |
| 12 | Ohio | $34,472 | $16.57 |
| 13 | Connecticut | $38,533 | $18.53 |
| 14 | North Dakota | $33,111 | $15.92 |
| 15 | Missouri | $35,490 | $17.06 |
| 16 | California | $41,109 | $19.76 |
| 17 | New York | $38,748 | $18.63 |
| 18 | Massachusetts | $38,091 | $18.31 |
| 19 | Texas | $35,228 | $16.94 |
| 20 | Colorado | $35,933 | $17.28 |
| 21 | Wisconsin | $34,961 | $16.81 |
| 22 | North Carolina | $33,962 | $16.33 |
| 23 | Washington | $37,865 | $18.20 |
| 24 | Pennsylvania | $34,335 | $16.51 |
| 25 | Arizona | $33,517 | $16.11 |
| 26 | Delaware | $34,549 | $16.61 |
| 27 | Maine | $30,981 | $14.89 |
| 28 | Rhode Island | $34,713 | $16.69 |
| 29 | Maryland | $37,105 | $17.84 |
| 30 | Illinois | $33,777 | $16.24 |
| 31 | Iowa | $30,962 | $14.89 |
| 32 | Mississippi | $30,371 | $14.60 |
| 33 | Tennessee | $31,741 | $15.26 |
| 34 | Oregon | $34,780 | $16.72 |
| 35 | Florida | $30,987 | $14.90 |
| 36 | Utah | $32,735 | $15.74 |
| 37 | Hawaii | $36,234 | $17.42 |
| 38 | Indiana | $30,217 | $14.53 |
| 39 | Kansas | $29,480 | $14.17 |
| 40 | Nebraska | $29,362 | $14.12 |
| 41 | Kentucky | $27,533 | $13.24 |
| 42 | Arkansas | $29,922 | $14.39 |
| 43 | Louisiana | $27,397 | $13.17 |
| 44 | New Mexico | $26,562 | $12.77 |
| 45 | South Carolina | $28,094 | $13.51 |
| 46 | Alabama | $27,788 | $13.36 |
| 47 | South Dakota | $27,712 | $13.32 |
| 48 | West Virginia | $29,411 | $14.14 |
| 49 | Georgia | $28,682 | $13.79 |
| 50 | Idaho | $26,304 | $12.65 |
| 51 | Virginia | $30,717 | $14.77 |
Highest paying cities for customer service administrators
The highest-paying cities for customer service administrators are Fremont, CA, New York, NY, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Fremont, CA | $41,735 | $20.06 |
| 2 | New York, NY | $38,742 | $18.63 |
| 3 | Boston, MA | $38,122 | $18.33 |
| 4 | Burien, WA | $37,992 | $18.27 |
| 5 | Brooklyn Center, MN | $37,797 | $18.17 |
| 6 | Columbia, MD | $37,112 | $17.84 |
| 7 | Colorado Springs, CO | $36,099 | $17.36 |
| 8 | Austin, TX | $35,378 | $17.01 |
| 9 | Brookfield, WI | $34,871 | $16.76 |
| 10 | Kalamazoo, MI | $34,768 | $16.72 |
| 11 | Wilmington, DE | $34,728 | $16.70 |
| 12 | Portland, OR | $34,483 | $16.58 |
| 13 | Durham, NC | $34,189 | $16.44 |
| 14 | Columbus, OH | $34,077 | $16.38 |
| 15 | Chicago, IL | $33,872 | $16.28 |
| 16 | Phoenix, AZ | $33,539 | $16.12 |
| 17 | Ogden, UT | $32,453 | $15.60 |
| 18 | Fort Lauderdale, FL | $31,259 | $15.03 |
| 19 | Gulfport, MS | $30,769 | $14.79 |
| 20 | Richmond, VA | $30,536 | $14.68 |
Customer service administrator salary details
A customer service administrator's salary ranges from $28,000 a year at the 10th percentile to $45,000 at the 90th percentile.
What is a customer service administrator's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $45,000 | $3,750 | $22 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $35,824 | $2,985 | $17 |
| 25th Percentile | $31,000 | $2,583 | $15 |
| 10th Percentile | $28,000 | $2,333 | $13 |
Highest paying customer service administrator jobs
The highest paying types of customer service administrators are customer service expert, customer service professional, and client services administrator.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Receptionist/Customer Service | $30,604 | $2,550 | $14.71 | 216,587 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Care Advocate | $33,219 | $2,768 | $15.97 | 248,553 |
| Customer Support Coordinator | $37,136 | $3,095 | $17.85 | 259,956 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
Top companies hiring customer service administrators now:
Which companies pay customer service administrators the most?
Customer service administrator salaries at Westinghouse Appliances Australia and Oracle are the highest-paying according to our most recent salary estimates. In addition, the average customer service administrator salary at companies like Milliman and Uline are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Westinghouse Appliances Australia | $51,415 | $24.72 |
| 2 | Oracle | $46,422 | $22.32 |
| 3 | Milliman | $43,296 | $20.82 |
| 4 | Uline | $42,941 | $20.64 |
| 5 | Thermo Fisher Scientific | $42,625 | $20.49 |
| 6 | Bloomberg | $41,738 | $20.07 |
| 7 | Thor Motor Coach Inc | $41,379 | $19.89 |
| 8 | AbbVie | $41,099 | $19.76 |
| 9 | Amcor | $40,967 | $19.70 |
| 10 | Raytheon Technologies | $40,941 | $19.68 |
| 11 | TechLink Services | $40,843 | $19.64 |
| 12 | Better Business Bureau | $40,746 | $19.59 |
| 13 | Fidelity Investments | $40,721 | $19.58 |
| 14 | Precision Castparts | $40,358 | $19.40 |
| 15 | Rich Products | $40,153 | $19.30 |
| 16 | World Bank | $40,042 | $19.25 |
| 17 | Zeiders Enterprises | $39,861 | $19.16 |
| 18 | Sonoco | $39,853 | $19.16 |
| 19 | Softpath System | $39,847 | $19.16 |
| 20 | Planit | $39,844 | $19.16 |
Wage gap by gender, race and education
Customer Service Administrator salary by industry
The average customer service administrator salary varies across industries:
- The average customer service administrator salary in the technology industry is $37,503, the highest of any industry.
- The average customer service administrator salary in the finance industry is $36,554.
- Customer service administrators in the retail industry earn an average salary of $35,143, the lowest of any industry.
Highest paying industries for customer service administrators
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $37,503 | $18.03 |
| 2 | Internet | $36,554 | $17.57 |
| 3 | Transportation | $36,371 | $17.49 |
| 4 | Manufacturing | $36,226 | $17.42 |
| 5 | Retail | $35,143 | $16.90 |
High paying customer service administrator jobs
Customer service administrator salary trends
The average customer service administrator salary has risen by $5,219 over the last ten years. In 2014, the average customer service administrator earned $30,605 annually, but today, they earn $35,824 a year. That works out to a 11% change in pay for customer service administrators over the last decade.
Compare customer service administrator salaries for cities or states with the national average over time.
Average customer service administrator salary over time
Compare customer service administrator salaries for individual cities or states with the national average.
Customer service administrator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $35,800 | $17.22 | +3.1% |
| 2024 | $34,700 | $16.68 | +2.8% |
| 2023 | $33,700 | $16.22 | +2.5% |
| 2022 | $32,900 | $15.81 | +1.8% |
| 2021 | $32,300 | $15.53 | +1.8% |
Recently added customer service administrator salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Toyota | Customer Services Administrator | Irvine, CA | 06/30/2025 | $52,700 |
| Goodwill/Easter Seals Minnesota | Customer Service Administrator-ST. | Saint Paul, MN | 06/28/2025 | $38,422 |
| The Goal Family of Companies | Customer Service | Sioux Falls, SD | 06/28/2025 | $37,566 |
| Oracle | Customer Service Admin Support A3 | Kansas City, MO | 06/27/2025 | $34,300 |
| Oracle | Customer Service Admin Support A3 | Kansas City, KS | 06/27/2025 | $34,300 |
| Aloha Termite & Pest Control | Customer Service & Admin Specialist | Kapolei, HI | 06/27/2025 | $39,653 |
| Oracle | Customer Service Admin Support A3 | Nashville, TN | 06/26/2025 | $34,300 |
| Oracle | Customer Service Admin Support A3 | Columbia, MD | 06/26/2025 | $34,300 |
| Oracle | Customer Service Admin Support A3 | Orlando, FL | 06/26/2025 | $34,300 |
| Southeastern Freight Lines | Customer Service Administrator 2 | Garland, TX | 06/25/2025 | $43,535 |
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