Q: Do customer service jobs pay well?

No, customer service jobs do not pay well, in general. The average customer service associate earns approximately $32,000 per year. While customer service associate positions are typically paid at an hourly rate, annual salaries range from $19,000 to $50,000.

Question 1

How much does a Customer Service Associate make?

Accepted Answer

The average customer service associate salary in the United States is $31,709. Customer service associate salaries typically range between $24,000 and $40,000 yearly. The average hourly rate for customer service associates is $15.24 per hour.

Customer service associate salary is impacted by location, education, and experience. Customer service associates earn the highest average salary in California.

Question 2

What state pays Customer Service Associates the most?

Accepted Answer

California pays Customer Service Associates the most in the United States, with an average salary of $39,030 per year, or $18.76 per hour.

Question 3

How do I know if I'm being paid fairly as a Customer Service Associate?

Accepted Answer

You know if you are being paid fairly as a Customer Service Associate if your pay is close to the average pay for the state you live in. For example, if you live in Hawaii you should be paid close to $37,564 per year.

Question 4

What is a good starting salary for a Customer Service Associate?

Accepted Answer

A good starting salary for a customer service associate is $24,000 in the United States. That puts you in the 10th percentile of annual income for a customer service associate in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service associates is $30,765, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service associate can vary by state.

Question 5

Do customer service jobs pay well?

Accepted Answer

No, customer service jobs do not pay well, in general. The average customer service associate earns approximately $32,000 per year. While customer service associate positions are typically paid at an hourly rate, annual salaries range from $19,000 to $50,000.

Question 6

How much do customer service associates make?

Accepted Answer

Customer service associates make approximately $32,000 per year. Annual compensation for these jobs vary depending on job performance, experience, and location.

A customer service associate's performance impacts their base salary. The average annual bonus for an associate is approximately $2,000. Customer service associates who perform at a high level can earn annual commissions of approximately $7,000 a year.

Question 7

What is the salary of a virtual customer service associate?

Accepted Answer

The salary of a virtual customer service associate is approximately $32,000 per year. Annual compensation for these jobs varies depending on location, experience, and performance.

Virtual customer service associate positions are typically paid at an hourly rate, however, an annual salary ranges from $19,000 to $50,000. These base salaries often depend on a variety of factors. Larger cities, where the cost of living is high, pay a higher rate for virtual customer service associates. Cities like Chicago and Los Angeles show virtual customer service associates making slightly more (2%) than the national average.

Rank	State	Avg. Salary	Hourly Rate
1	New Hampshire	$32,355	$15.56
2	Arizona	$32,886	$15.81
3	Ohio	$29,075	$13.98
4	Michigan	$29,472	$14.17
5	California	$39,030	$18.76
6	Pennsylvania	$29,501	$14.18
7	Minnesota	$31,070	$14.94
8	Wisconsin	$29,991	$14.42
9	Connecticut	$32,561	$15.65
10	Nevada	$29,946	$14.40
11	Washington	$33,639	$16.17
12	Maine	$28,934	$13.91
13	New Jersey	$32,493	$15.62
14	Massachusetts	$33,201	$15.96
15	Tennessee	$27,572	$13.26
16	Hawaii	$37,564	$18.06
17	Illinois	$29,983	$14.41
18	Oregon	$32,009	$15.39
19	New York	$32,259	$15.51
20	Texas	$28,331	$13.62
21	Delaware	$29,853	$14.35
22	Missouri	$28,503	$13.70
23	Rhode Island	$28,627	$13.76
24	Kansas	$28,548	$13.72
25	Utah	$28,265	$13.59
26	District of Columbia	$34,335	$16.51
27	Colorado	$29,871	$14.36
28	Arkansas	$28,180	$13.55
29	Kentucky	$26,973	$12.97
30	Iowa	$27,859	$13.39
31	Idaho	$28,260	$13.59
32	South Carolina	$27,345	$13.15
33	New Mexico	$27,721	$13.33
34	Maryland	$29,542	$14.20
35	Vermont	$28,545	$13.72
36	Florida	$27,647	$13.29
37	North Carolina	$26,497	$12.74
38	Indiana	$26,363	$12.67
39	North Dakota	$27,851	$13.39
40	Virginia	$27,881	$13.40
41	West Virginia	$26,671	$12.82
42	Oklahoma	$24,886	$11.96
43	Georgia	$26,530	$12.75
44	Alabama	$25,331	$12.18
45	Nebraska	$27,105	$13.03
46	South Dakota	$26,124	$12.56
47	Alaska	$27,511	$13.23
48	Mississippi	$23,781	$11.43
49	Louisiana	$24,842	$11.94
50	Wyoming	$25,735	$12.37
51	Montana	$25,727	$12.37

Rank	City	Avg. Salary	Hourly Rate
1	Richmond, CA	$39,319	$18.90
2	Urban Honolulu, HI	$37,599	$18.08
3	Seattle, WA	$33,762	$16.23
4	Boston, MA	$33,270	$16.00
5	Phoenix, AZ	$32,854	$15.80
6	Jackson, NJ	$32,302	$15.53
7	New York, NY	$32,285	$15.52
8	Portland, OR	$31,674	$15.23
9	Saint Paul, MN	$31,105	$14.95
10	Reno, NV	$30,265	$14.55
11	Milwaukee, WI	$30,037	$14.44
12	Chicago, IL	$30,036	$14.44
13	Colorado Springs, CO	$29,963	$14.41
14	Philadelphia, PA	$29,662	$14.26
15	Baltimore, MD	$29,631	$14.25
16	Jackson, MI	$29,358	$14.11
17	Portland, ME	$29,050	$13.97
18	Columbus, OH	$28,925	$13.91
19	San Antonio, TX	$28,885	$13.89
20	Saint Louis, MO	$28,585	$13.74

Percentile	Annual Salary	Monthly Salary	Hourly Rate
90th Percentile	$40,000	$3,333	$19
75th Percentile	$36,000	$3,000	$17
Average	$31,709	$2,642	$15
25th Percentile	$27,000	$2,250	$13
10th Percentile	$24,000	$2,000	$12

Job Title	Annual Salary	Monthly Salary	Hourly Rate	Job Openings
Customer Service, Warehouse	$30,800	$2,567	$14.81	265,059
Customer Service Expert	$99,957	$8,330	$48.06	221,140
Customer Service Representative	$32,260	$2,688	$15.51	209,515
Customer Service Clerk	$33,566	$2,797	$16.14	361,383
Customer Service Trainer	$32,452	$2,704	$15.60	235,862
Customer Service Desk	$34,599	$2,883	$16.63	233,256

Rank	Company	Average Salary	Hourly Rate
1	Fidelity Investments	$43,873	$21.09
2	Stanford University	$43,126	$20.73
3	Kenyon College	$42,411	$20.39
4	UBS	$41,864	$20.13
5	MUFG EMEA	$40,556	$19.50
6	Uline	$40,199	$19.33
7	National Grid plc	$40,187	$19.32
8	Genesee & Wyoming	$40,034	$19.25
9	USAA	$40,014	$19.24
10	Room & Board	$39,992	$19.23
11	Fortune Brands Home & Security	$39,381	$18.93
12	Beacon Hill Staffing Group	$39,325	$18.91
13	The Travelers Companies	$39,262	$18.88
14	WEC Energy Group	$39,260	$18.88
15	GEICO	$39,252	$18.87
16	Owens Corning	$39,084	$18.79
17	QBE Insurance Group	$38,987	$18.74
18	White County	$38,838	$18.67
19	Microsoft	$38,801	$18.65
20	State Bar of Michigan	$38,768	$18.64

Customer Service Associate salary

Average customer service associate salary

$15.24

How much does a customer service associate make?

Where can a Customer Service Associate earn more?