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The average customer service consultant salary in the United States is $37,471. Customer service consultant salaries typically range between $20,000 and $68,000 yearly. The average hourly rate for customer service consultants is $18.01 per hour.
Customer service consultant salary is impacted by location, education, and experience. Customer service consultants earn the highest average salary in Connecticut.
The average customer service consultant salary in Connecticut, New Jersey, and Pennsylvania are the highest in the U.S. The lowest average customer service consultant salary states are South Dakota, North Dakota, and Nebraska.
Rank | State | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Connecticut | $68,169 | $32.77 |
2 | Michigan | $54,946 | $26.42 |
3 | Pennsylvania | $62,956 | $30.27 |
4 | New Hampshire | $61,104 | $29.38 |
5 | New Jersey | $65,915 | $31.69 |
6 | Delaware | $57,247 | $27.52 |
7 | Ohio | $53,828 | $25.88 |
8 | Illinois | $51,596 | $24.81 |
9 | Wisconsin | $50,533 | $24.29 |
10 | Indiana | $50,180 | $24.13 |
11 | New York | $60,335 | $29.01 |
12 | Maine | $45,167 | $21.71 |
13 | Arizona | $44,169 | $21.24 |
14 | Massachusetts | $58,570 | $28.16 |
15 | District of Columbia | $61,429 | $29.53 |
16 | Wyoming | $37,953 | $18.25 |
17 | Minnesota | $46,079 | $22.15 |
18 | Vermont | $52,483 | $25.23 |
19 | West Virginia | $41,077 | $19.75 |
20 | California | $53,578 | $25.76 |
21 | Virginia | $52,615 | $25.30 |
22 | Maryland | $55,529 | $26.70 |
23 | Rhode Island | $48,872 | $23.50 |
24 | Georgia | $43,249 | $20.79 |
25 | Montana | $35,396 | $17.02 |
26 | North Carolina | $44,005 | $21.16 |
27 | New Mexico | $36,146 | $17.38 |
28 | Missouri | $41,061 | $19.74 |
29 | Iowa | $35,215 | $16.93 |
30 | Texas | $38,901 | $18.70 |
31 | Kentucky | $36,818 | $17.70 |
32 | Alabama | $35,160 | $16.90 |
33 | Tennessee | $35,625 | $17.13 |
34 | Mississippi | $34,746 | $16.70 |
35 | South Dakota | $33,275 | $16.00 |
36 | Kansas | $36,792 | $17.69 |
37 | North Dakota | $33,083 | $15.91 |
38 | Louisiana | $35,785 | $17.20 |
39 | South Carolina | $35,257 | $16.95 |
40 | Colorado | $38,402 | $18.46 |
41 | Oklahoma | $34,103 | $16.40 |
42 | Florida | $35,920 | $17.27 |
43 | Nevada | $37,399 | $17.98 |
44 | Hawaii | $40,886 | $19.66 |
45 | Idaho | $31,452 | $15.12 |
46 | Washington | $36,374 | $17.49 |
47 | Arkansas | $33,434 | $16.07 |
48 | Nebraska | $32,727 | $15.73 |
49 | Utah | $31,842 | $15.31 |
50 | Oregon | $33,372 | $16.04 |
51 | Alaska | $28,158 | $13.54 |
The highest-paying cities for customer service consultants are Hartford, CT, Trenton, NJ, and Philadelphia, PA.
Rank | City | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Hartford, CT | $67,985 | $32.69 |
2 | Trenton, NJ | $65,332 | $31.41 |
3 | Philadelphia, PA | $63,648 | $30.60 |
4 | New York, NY | $60,320 | $29.00 |
5 | Concord, NH | $59,656 | $28.68 |
6 | Pittsfield, MA | $58,432 | $28.09 |
7 | Dover, DE | $56,351 | $27.09 |
8 | Annapolis, MD | $55,148 | $26.51 |
9 | Lansing, MI | $53,236 | $25.59 |
10 | Sacramento, CA | $52,863 | $25.41 |
11 | Columbus, OH | $52,442 | $25.21 |
12 | Chicago, IL | $52,260 | $25.13 |
13 | Richmond, VA | $51,816 | $24.91 |
14 | Indianapolis, IN | $49,791 | $23.94 |
15 | Madison, WI | $48,688 | $23.41 |
16 | Providence, RI | $48,488 | $23.31 |
17 | Saint Paul, MN | $46,169 | $22.20 |
18 | Raleigh, NC | $45,303 | $21.78 |
19 | Phoenix, AZ | $44,150 | $21.23 |
20 | Atlanta, GA | $43,235 | $20.79 |
A customer service consultant's salary ranges from $20,000 a year at the 10th percentile to $68,000 at the 90th percentile.
Percentile | Annual Salary | Monthly Salary | Hourly Rate |
---|---|---|---|
90th Percentile | $68,000 | $5,667 | $33 |
75th Percentile | $51,000 | $4,250 | $25 |
Average | $37,471 | $3,123 | $18 |
25th Percentile | $27,000 | $2,250 | $13 |
10th Percentile | $20,000 | $1,667 | $10 |
The highest paying types of customer service consultants are customer service expert, customs consultant, and customer care consultant.
Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
Customer Care Advocate | $33,219 | $2,768 | $15.97 | 248,553 |
Customer Support Coordinator | $37,136 | $3,095 | $17.85 | 259,956 |
Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
Bilingual Customer Service | $32,388 | $2,699 | $15.57 | 201,631 |
Top companies hiring customer service consultants now:
Customer service consultant salaries at Accenture and FTI Consulting are the highest-paying according to our most recent salary estimates. In addition, the average customer service consultant salary at companies like Adobe and Deloitte are highly competitive.
Rank | Company | Average Salary | Hourly Rate |
---|---|---|---|
1 | Accenture | $111,663 | $53.68 |
2 | FTI Consulting | $105,972 | $50.95 |
3 | Adobe | $103,235 | $49.63 |
4 | Deloitte | $99,161 | $47.67 |
5 | AIG | $77,795 | $37.40 |
6 | Hoffmann-LA Roche Inc | $64,018 | $30.78 |
7 | Oracle | $61,560 | $29.60 |
8 | Alere | $57,378 | $27.59 |
9 | Louisville Water | $54,754 | $26.32 |
10 | Spirit AeroSystems | $46,823 | $22.51 |
11 | HSBC Bank | $45,920 | $22.08 |
12 | World Class Automotive Group LP | $43,898 | $21.10 |
13 | Medline | $39,386 | $18.94 |
14 | Hca Hospital Services Of San Diego | $39,064 | $18.78 |
15 | Western & Southern Financial Group | $38,058 | $18.30 |
16 | USAA | $37,941 | $18.24 |
17 | ADA-ES | $36,896 | $17.74 |
18 | Biolife Plasma Services | $36,050 | $17.33 |
19 | Nas | $35,937 | $17.28 |
20 | Memorial Care Medical Group | $35,937 | $17.28 |
The average customer service consultant salary varies across industries:
Rank | Industry | Average Salary | Hourly Rate |
---|---|---|---|
1 | Technology | $42,679 | $20.52 |
2 | Professional | $36,815 | $17.70 |
3 | Finance | $36,690 | $17.64 |
4 | Telecommunication | $36,147 | $17.38 |
5 | Transportation | $33,436 | $16.07 |
6 | Retail | $32,186 | $15.47 |
The average customer service consultant salary has risen by $5,459 over the last ten years. In 2014, the average customer service consultant earned $32,012 annually, but today, they earn $37,471 a year. That works out to a 11% change in pay for customer service consultants over the last decade.
Compare customer service consultant salaries for cities or states with the national average over time.
Compare customer service consultant salaries for individual cities or states with the national average.
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $37,500 | $18.02 | +3.1% |
2024 | $36,300 | $17.45 | +2.8% |
2023 | $35,300 | $16.97 | +2.5% |
2022 | $34,400 | $16.54 | +1.8% |
2021 | $33,800 | $16.24 | +1.8% |
Company | Job | Location | Date Added | Salary |
---|---|---|---|---|
American Express | Premium Cruise & Custom Vacation Consultant-Travel & Lifestyle Services | Phoenix, AZ | 12/16/2024 | $41,740 |
Private Investigator Newark | Customer Service (26) | Newark, NJ | 12/16/2024 | $32,182 |
Foundever | Customer Service | Enterprise, NV | 12/16/2024 | $37,566 |
Pella | Customer Service | El Mirage, AZ | 12/15/2024 | $31,305 |
Caliber Holdings | Customer Service Consultant | Pleasantville, NJ | 12/15/2024 | $37,566 |
Caliber Holdings | Customer Service Consultant | Colorado Springs, CO | 12/15/2024 | $41,740 |
UV Skinz, Inc. | Customer Service | Sonora, CA | 12/15/2024 | $37,566 |
Manpowergroup | Customer Service 1St. and 2Nd Shifts | Rock Island, IL | 12/14/2024 | $33,392 |
Manpowergroup | Customer Service 1St. and 2Nd Shifts | Camanche, IA | 12/14/2024 | $33,392 |
Manpowergroup | Customer Service 1St. and 2Nd Shifts | Stockton, IA | 12/14/2024 | $33,392 |
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