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Customer Service Consultant salary

Average customer service consultant salary

$37,471

$18.01 hourly rate

Entry-level customer service consultant salary
$20,000 yearly salary
Updated January 8, 2025

How much does a customer service consultant make?

The average customer service consultant salary in the United States is $37,471. Customer service consultant salaries typically range between $20,000 and $68,000 yearly. The average hourly rate for customer service consultants is $18.01 per hour.

Customer service consultant salary is impacted by location, education, and experience. Customer service consultants earn the highest average salary in Connecticut.

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Customer service consultant salary by: 

Where can a Customer Service Consultant earn more?

Compare salary by location
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93k
73k
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33k
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Ashburn, VA$67,985
Atlanta, GA$43,235
Compare salary by company
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126k
106k
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Accenture$111,663
Memorial Care Medical Group$35,937

Customer Service Consultant Salaries By Experience Level

Customer Service Consultant salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Glassdoor and Ziprecruiter, the average salary for a customer service consultant typically falls between $37,471 and $46,373.
zippia
$37,471yearly
glassdoor[1]
$46,235yearly
Salary.com[2]
$38,696yearly
ZipRecruiter[3]
$46,373yearly

Average customer service consultant salary by state

The average customer service consultant salary in Connecticut, New Jersey, and Pennsylvania are the highest in the U.S. The lowest average customer service consultant salary states are South Dakota, North Dakota, and Nebraska.

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Average Salary:

Highest paying states for customer service consultants

RankStateAvg. SalaryHourly Rate
1Connecticut$68,169$32.77
2Michigan$54,946$26.42
3Pennsylvania$62,956$30.27
4New Hampshire$61,104$29.38
5New Jersey$65,915$31.69
6Delaware$57,247$27.52
7Ohio$53,828$25.88
8Illinois$51,596$24.81
9Wisconsin$50,533$24.29
10Indiana$50,180$24.13
11New York$60,335$29.01
12Maine$45,167$21.71
13Arizona$44,169$21.24
14Massachusetts$58,570$28.16
15District of Columbia$61,429$29.53
16Wyoming$37,953$18.25
17Minnesota$46,079$22.15
18Vermont$52,483$25.23
19West Virginia$41,077$19.75
20California$53,578$25.76
21Virginia$52,615$25.30
22Maryland$55,529$26.70
23Rhode Island$48,872$23.50
24Georgia$43,249$20.79
25Montana$35,396$17.02
26North Carolina$44,005$21.16
27New Mexico$36,146$17.38
28Missouri$41,061$19.74
29Iowa$35,215$16.93
30Texas$38,901$18.70
31Kentucky$36,818$17.70
32Alabama$35,160$16.90
33Tennessee$35,625$17.13
34Mississippi$34,746$16.70
35South Dakota$33,275$16.00
36Kansas$36,792$17.69
37North Dakota$33,083$15.91
38Louisiana$35,785$17.20
39South Carolina$35,257$16.95
40Colorado$38,402$18.46
41Oklahoma$34,103$16.40
42Florida$35,920$17.27
43Nevada$37,399$17.98
44Hawaii$40,886$19.66
45Idaho$31,452$15.12
46Washington$36,374$17.49
47Arkansas$33,434$16.07
48Nebraska$32,727$15.73
49Utah$31,842$15.31
50Oregon$33,372$16.04
51Alaska$28,158$13.54

Highest paying cities for customer service consultants

The highest-paying cities for customer service consultants are Hartford, CT, Trenton, NJ, and Philadelphia, PA.

RankCityAvg. SalaryHourly Rate
1Hartford, CT$67,985$32.69
2Trenton, NJ$65,332$31.41
3Philadelphia, PA$63,648$30.60
4New York, NY$60,320$29.00
5Concord, NH$59,656$28.68
6Pittsfield, MA$58,432$28.09
7Dover, DE$56,351$27.09
8Annapolis, MD$55,148$26.51
9Lansing, MI$53,236$25.59
10Sacramento, CA$52,863$25.41
11Columbus, OH$52,442$25.21
12Chicago, IL$52,260$25.13
13Richmond, VA$51,816$24.91
14Indianapolis, IN$49,791$23.94
15Madison, WI$48,688$23.41
16Providence, RI$48,488$23.31
17Saint Paul, MN$46,169$22.20
18Raleigh, NC$45,303$21.78
19Phoenix, AZ$44,150$21.23
20Atlanta, GA$43,235$20.79

Customer Service Consultant salary details

A customer service consultant's salary ranges from $20,000 a year at the 10th percentile to $68,000 at the 90th percentile.

Average Customer Service Consultant Salary Graph
Average Customer Service Consultant Salary Graph, Trends, and Summary

What is a customer service consultant's salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$68,000$5,667$33
75th Percentile$51,000$4,250$25
Average$37,471$3,123$18
25th Percentile$27,000$2,250$13
10th Percentile$20,000$1,667$10

Highest paying customer service consultant jobs

The highest paying types of customer service consultants are customer service expert, customs consultant, and customer care consultant.

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Service Agent$29,769$2,481$14.31218,795
Customer Advisor$32,515$2,710$15.63217,369
Customer Care Advocate$33,219$2,768$15.97248,553
Customer Support Coordinator$37,136$3,095$17.85259,956
Customer Agent$31,834$2,653$15.30211,832
Bilingual Customer Service$32,388$2,699$15.57201,631

Top companies hiring customer service consultants now:

  1. Accenture Jobs (55)
  2. Oracle Jobs (84)
  3. MetLife Jobs (168)
  4. AT&T Jobs (91)
  5. Progressive Jobs (33)

Which companies pay customer service consultants the most?

Customer service consultant salaries at Accenture and FTI Consulting are the highest-paying according to our most recent salary estimates. In addition, the average customer service consultant salary at companies like Adobe and Deloitte are highly competitive.

RankCompanyAverage SalaryHourly Rate
1Accenture$111,663$53.68
2FTI Consulting$105,972$50.95
3Adobe$103,235$49.63
4Deloitte$99,161$47.67
5AIG$77,795$37.40
6Hoffmann-LA Roche Inc$64,018$30.78
7Oracle$61,560$29.60
8Alere$57,378$27.59
9Louisville Water$54,754$26.32
10Spirit AeroSystems$46,823$22.51
11HSBC Bank$45,920$22.08
12World Class Automotive Group LP$43,898$21.10
13Medline$39,386$18.94
14Hca Hospital Services Of San Diego$39,064$18.78
15Western & Southern Financial Group$38,058$18.30
16USAA$37,941$18.24
17ADA-ES$36,896$17.74
18Biolife Plasma Services$36,050$17.33
19Nas$35,937$17.28
20Memorial Care Medical Group$35,937$17.28

Wage gap by gender, race and education

$43,000$42,000$41,000$40,000$39,000$38,000
MaleFemale

Customer Service Consultant salary by industry

The average customer service consultant salary varies across industries:

  • The average customer service consultant salary in the technology industry is $42,679, the highest of any industry.
  • The average customer service consultant salary in the finance industry is $36,815.
  • Customer service consultants in the retail industry earn an average salary of $32,186, the lowest of any industry.

Highest paying industries for customer service consultants

RankIndustryAverage SalaryHourly Rate
1Technology$42,679$20.52
2Professional$36,815$17.70
3Finance$36,690$17.64
4Telecommunication$36,147$17.38
5Transportation$33,436$16.07
6Retail$32,186$15.47

High Paying Customer Service Consultant Jobs

Customer Service Consultant salary trends

The average customer service consultant salary has risen by $5,459 over the last ten years. In 2014, the average customer service consultant earned $32,012 annually, but today, they earn $37,471 a year. That works out to a 11% change in pay for customer service consultants over the last decade.

Compare customer service consultant salaries for cities or states with the national average over time.

Average customer service consultant salary over time

Compare customer service consultant salaries for individual cities or states with the national average.

    Customer Service Consultant salary by year

    YearAvg. SalaryHourly Rate% Change
    2025$37,500$18.02+3.1%
    2024$36,300$17.45+2.8%
    2023$35,300$16.97+2.5%
    2022$34,400$16.54+1.8%
    2021$33,800$16.24+1.8%

    Recently added customer service consultant salaries

    CompanyJobLocationDate AddedSalary
    American ExpressPremium Cruise & Custom Vacation Consultant-Travel & Lifestyle ServicesPhoenix, AZ12/16/2024$41,740
    Private Investigator NewarkCustomer Service (26)Newark, NJ12/16/2024$32,182
    FoundeverCustomer ServiceEnterprise, NV12/16/2024$37,566
    PellaCustomer ServiceEl Mirage, AZ12/15/2024$31,305
    Caliber HoldingsCustomer Service ConsultantPleasantville, NJ12/15/2024$37,566
    Caliber HoldingsCustomer Service ConsultantColorado Springs, CO12/15/2024$41,740
    UV Skinz, Inc.Customer ServiceSonora, CA12/15/2024$37,566
    ManpowergroupCustomer Service 1St. and 2Nd ShiftsRock Island, IL12/14/2024$33,392
    ManpowergroupCustomer Service 1St. and 2Nd ShiftsCamanche, IA12/14/2024$33,392
    ManpowergroupCustomer Service 1St. and 2Nd ShiftsStockton, IA12/14/2024$33,392

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