Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Customer service retail associate salary
Average customer service retail associate salary
$14.42
Understanding Customer Service Retail Associate Salaries
The Customer Service Retail Associate is pivotal in ensuring customer satisfaction within retail environments. As of October 2025, the average salary stands at $30,002 per year, translating to approximately $14 per hour. Salaries can vary significantly depending on factors such as location, years of experience, and the specific employer. For example, states like California and New York often offer higher compensation due to the cost of living.
Salary Insights by Location
In cities such as San Francisco and New York City, customer service associates can earn over $35,000 annually. On the other hand, smaller towns may present lower salary ranges. Additionally, those with more experience or specialized skills in customer relations may find themselves earning above the average.
Advancing Your Career
The potential for growth in this field is significant, with opportunities for promotion to supervisory roles or management positions. Investing in customer service training or gaining experience in retail management can lead to higher salary prospects and job satisfaction.
Let Zippia find your next customer service retail associate job
Let Zippia find your next customer service retail associate job
Where can a Customer Service Retail Associate earn more?
Average customer service retail associate salary by state
The highest-paying states for customer service retail associates are Washington, Hawaii, and Alaska. The lowest average customer service retail associate salary states are West Virginia, Louisiana, and Delaware.
- State view
- County view
Highest paying states for customer service retail associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $43,005 | $20.68 |
| 2 | New Hampshire | $31,455 | $15.12 |
| 3 | Vermont | $34,032 | $16.36 |
| 4 | Wyoming | $32,068 | $15.42 |
| 5 | Massachusetts | $35,737 | $17.18 |
| 6 | Indiana | $30,635 | $14.73 |
| 7 | Alaska | $37,413 | $17.99 |
| 8 | North Dakota | $33,591 | $16.15 |
| 9 | Oregon | $35,440 | $17.04 |
| 10 | California | $35,832 | $17.23 |
| 11 | Montana | $33,728 | $16.22 |
| 12 | Pennsylvania | $30,714 | $14.77 |
| 13 | Idaho | $32,747 | $15.74 |
| 14 | Colorado | $32,794 | $15.77 |
| 15 | Michigan | $29,453 | $14.16 |
| 16 | Rhode Island | $32,628 | $15.69 |
| 17 | Tennessee | $28,362 | $13.64 |
| 18 | Hawaii | $38,145 | $18.34 |
| 19 | New York | $32,937 | $15.84 |
| 20 | Minnesota | $31,830 | $15.30 |
| 21 | Nevada | $31,155 | $14.98 |
| 22 | Wisconsin | $28,524 | $13.71 |
| 23 | Arkansas | $28,743 | $13.82 |
| 24 | District of Columbia | $36,563 | $17.58 |
| 25 | South Dakota | $31,145 | $14.97 |
| 26 | Utah | $29,669 | $14.26 |
| 27 | Arizona | $28,762 | $13.83 |
| 28 | New Jersey | $30,045 | $14.44 |
| 29 | Maine | $28,259 | $13.59 |
| 30 | Nebraska | $30,163 | $14.50 |
| 31 | New Mexico | $29,470 | $14.17 |
| 32 | Ohio | $27,951 | $13.44 |
| 33 | Oklahoma | $28,365 | $13.64 |
| 34 | Connecticut | $29,084 | $13.98 |
| 35 | Alabama | $26,841 | $12.90 |
| 36 | West Virginia | $26,760 | $12.87 |
| 37 | Missouri | $29,001 | $13.94 |
| 38 | Kansas | $29,039 | $13.96 |
| 39 | Kentucky | $27,534 | $13.24 |
| 40 | Mississippi | $26,791 | $12.88 |
| 41 | Texas | $27,633 | $13.29 |
| 42 | Illinois | $28,156 | $13.54 |
| 43 | Virginia | $27,915 | $13.42 |
| 44 | Louisiana | $26,747 | $12.86 |
| 45 | North Carolina | $26,863 | $12.91 |
| 46 | South Carolina | $25,269 | $12.15 |
| 47 | Delaware | $26,699 | $12.84 |
| 48 | Georgia | $26,783 | $12.88 |
| 49 | Florida | $24,896 | $11.97 |
| 50 | Maryland | $27,456 | $13.20 |
| 51 | Iowa | $25,331 | $12.18 |
Highest paying cities for customer service retail associates
The highest-paying cities for customer service retail associates are Bellevue, WA, Fresno, CA, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Bellevue, WA | $43,161 | $20.75 |
| 2 | Fresno, CA | $36,175 | $17.39 |
| 3 | Boston, MA | $35,817 | $17.22 |
| 4 | Beaverton, OR | $35,440 | $17.04 |
| 5 | Denver, CO | $32,808 | $15.77 |
| 6 | Reno, NV | $32,187 | $15.47 |
| 7 | Minneapolis, MN | $31,886 | $15.33 |
| 8 | Indianapolis, IN | $30,502 | $14.66 |
| 9 | Omaha, NE | $30,097 | $14.47 |
| 10 | Cherry Hill, NJ | $29,714 | $14.29 |
| 11 | Salt Lake City, UT | $29,673 | $14.27 |
| 12 | Flint, MI | $29,633 | $14.25 |
| 13 | Phoenix, AZ | $28,799 | $13.85 |
| 14 | Clarksville, TN | $28,505 | $13.70 |
| 15 | Oklahoma City, OK | $28,398 | $13.65 |
| 16 | Portland, ME | $28,332 | $13.62 |
| 17 | Rockford, IL | $28,254 | $13.58 |
| 18 | Amarillo, TX | $28,082 | $13.50 |
| 19 | Columbus, OH | $27,692 | $13.31 |
| 20 | Birmingham, AL | $26,961 | $12.96 |
Customer service retail associate salary details
A customer service retail associate's salary ranges from $23,000 a year at the 10th percentile to $37,000 at the 90th percentile.
What is a customer service retail associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $37,000 | $3,083 | $18 |
| 75th Percentile | $33,000 | $2,750 | $16 |
| Average | $30,002 | $2,500 | $14 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $23,000 | $1,917 | $11 |
Highest paying customer service retail associate jobs
The highest paying types of customer service retail associates are customer service expert, customer sales associate, and associate customer service representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Retail Clerk | $30,046 | $2,504 | $14.45 | 470,355 |
| Customer Service Clerk | $33,566 | $2,797 | $16.14 | 361,383 |
| Customer Service, Warehouse | $30,800 | $2,567 | $14.81 | 265,059 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
Top companies hiring customer service retail associates now:
Which companies pay customer service retail associates the most?
Customer service retail associate salaries at Tractor Supply and AT&T; are the highest-paying according to our most recent salary estimates. In addition, the average customer service retail associate salary at companies like Office Depot and Hudson Group are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Tractor Supply | $33,650 | $16.18 |
| 2 | AT&T | $33,272 | $16.00 |
| 3 | Office Depot | $32,051 | $15.41 |
| 4 | Hudson Group | $32,035 | $15.40 |
| 5 | FedEx | $31,952 | $15.36 |
| 6 | M&T Bank | $31,703 | $15.24 |
| 7 | Kelly Services | $30,952 | $14.88 |
| 8 | Russell Tobin | $30,239 | $14.54 |
| 9 | Southern States Cooperative | $30,185 | $14.51 |
| 10 | Aerotek | $29,983 | $14.41 |
| 11 | Elements Massage | $29,897 | $14.37 |
| 12 | Neiman Marcus Group | $29,894 | $14.37 |
| 13 | Sunset Honda | $29,779 | $14.32 |
| 14 | Adecco | $29,585 | $14.22 |
| 15 | Check 'n Go | $29,584 | $14.22 |
| 16 | Rent-A-Center | $29,570 | $14.22 |
| 17 | Macy's | $29,551 | $14.21 |
| 18 | IKEA North America Services, LLC | $29,320 | $14.10 |
| 19 | OLE | $29,105 | $13.99 |
| 20 | Randstad North America, Inc. | $29,040 | $13.96 |
Wage gap by gender, race and education
Customer service retail associate salary trends
The average customer service retail associate salary has risen by $6,725 over the last ten years. In 2014, the average customer service retail associate earned $23,277 annually, but today, they earn $30,002 a year. That works out to a 19% change in pay for customer service retail associates over the last decade.
Compare customer service retail associate salaries for cities or states with the national average over time.
Average customer service retail associate salary over time
Compare customer service retail associate salaries for individual cities or states with the national average.
Customer service retail associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $30,000 | $14.42 | +6.8% |
| 2025 | $28,000 | $13.45 | +4.2% |
| 2024 | $26,800 | $12.89 | +4.1% |
| 2023 | $25,700 | $12.36 | +2.3% |
| 2022 | $25,100 | $12.08 | +4.0% |
Recently added customer service retail associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| The TJX Companies, Inc. | Retail Loss Prevention Customer Service Associate | Fort Lauderdale, FL | 06/29/2025 | $27,757 |
| The TJX Companies, Inc. | Retail Loss Prevention Customer Service Associate II | Albuquerque, NM | 06/29/2025 | $27,757 |
| EZ | Retail Customer Service | Tulsa, OK | 06/28/2025 | $25,044 |
| EZ | Retail Customer Service | Atlanta, GA | 06/28/2025 | $27,131 |
| EZ | Retail Customer Service | Houston, TX | 06/28/2025 | $22,957 |
| EZ | Retail Customer Service | Jacksonville, FL | 06/28/2025 | $28,175 |
| EZ | Retail Customer Service | Madison, WI | 06/28/2025 | $31,305 |
| EZ | Retail Customer Service | Midvale, UT | 06/28/2025 | $30,262 |
| EZ | Retail Customer Service | Indianapolis, IN | 06/28/2025 | $27,131 |
| EZ | Retail Customer Service | Nashville, TN | 06/28/2025 | $31,305 |
Customer service retail associate salary FAQs
Search for customer service retail associate jobs