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The average salary for a Customer Service Security Officer is $29,398 annually or about $14 per hour. This role is vital in various settings, from retail environments to corporate offices, where ensuring the safety and satisfaction of customers is paramount.
Entry-level positions typically start around $25,000 annually, while experienced officers can earn upwards of $35,000. This variation reflects the importance of experience in determining pay rates within the industry.
Some of the highest paying cities for Customer Service Security Officers include:
By recognizing these trends and the demand for skilled professionals, aspiring candidates can strategically target their job applications to maximize earning potential.
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The highest-paying states for customer service security officers are Alaska, North Dakota, and Washington. The lowest average customer service security officer salary states are Florida, Texas, and Georgia.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $32,509 | $15.63 |
| 2 | Minnesota | $31,808 | $15.29 |
| 3 | North Dakota | $37,474 | $18.02 |
| 4 | Washington | $37,239 | $17.90 |
| 5 | Nebraska | $34,891 | $16.77 |
| 6 | Alaska | $38,560 | $18.54 |
| 7 | New York | $32,845 | $15.79 |
| 8 | New Hampshire | $30,341 | $14.59 |
| 9 | Rhode Island | $29,935 | $14.39 |
| 10 | Nevada | $29,151 | $14.01 |
| 11 | Vermont | $31,011 | $14.91 |
| 12 | Wyoming | $31,023 | $14.91 |
| 13 | Idaho | $29,103 | $13.99 |
| 14 | Massachusetts | $32,798 | $15.77 |
| 15 | Missouri | $30,321 | $14.58 |
| 16 | Arizona | $28,517 | $13.71 |
| 17 | North Carolina | $28,779 | $13.84 |
| 18 | Oregon | $31,935 | $15.35 |
| 19 | Colorado | $32,068 | $15.42 |
| 20 | Iowa | $28,817 | $13.85 |
| 21 | Utah | $29,687 | $14.27 |
| 22 | South Dakota | $29,229 | $14.05 |
| 23 | California | $31,980 | $15.38 |
| 24 | District of Columbia | $34,158 | $16.42 |
| 25 | Illinois | $28,819 | $13.86 |
| 26 | Michigan | $27,835 | $13.38 |
| 27 | New Jersey | $28,502 | $13.70 |
| 28 | Wisconsin | $27,753 | $13.34 |
| 29 | Oklahoma | $26,664 | $12.82 |
| 30 | Connecticut | $29,142 | $14.01 |
| 31 | Hawaii | $32,391 | $15.57 |
| 32 | Tennessee | $25,746 | $12.38 |
| 33 | Indiana | $26,202 | $12.60 |
| 34 | Alabama | $25,559 | $12.29 |
| 35 | Ohio | $24,892 | $11.97 |
| 36 | Kentucky | $25,127 | $12.08 |
| 37 | South Carolina | $25,260 | $12.14 |
| 38 | Pennsylvania | $26,113 | $12.55 |
| 39 | Maryland | $29,252 | $14.06 |
| 40 | Louisiana | $24,530 | $11.79 |
| 41 | New Mexico | $24,861 | $11.95 |
| 42 | Virginia | $28,329 | $13.62 |
| 43 | Kansas | $26,664 | $12.82 |
| 44 | Montana | $26,283 | $12.64 |
| 45 | Delaware | $26,621 | $12.80 |
| 46 | Mississippi | $21,545 | $10.36 |
| 47 | Texas | $24,220 | $11.64 |
| 48 | Florida | $24,262 | $11.66 |
| 49 | Georgia | $23,046 | $11.08 |
| 50 | West Virginia | $23,045 | $11.08 |
| 51 | Arkansas | $22,280 | $10.71 |
The highest-paying cities for customer service security officers are Boston, MA, Denver, CO, and Maryland Heights, MO.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $32,797 | $15.77 |
| 2 | Denver, CO | $32,073 | $15.42 |
| 3 | Maryland Heights, MO | $30,355 | $14.59 |
| 4 | Salt Lake City, UT | $29,628 | $14.24 |
| 5 | Ellicott City, MD | $29,261 | $14.07 |
| 6 | Ashburn, VA | $28,981 | $13.93 |
| 7 | North Las Vegas, NV | $28,975 | $13.93 |
| 8 | Chicago, IL | $28,909 | $13.90 |
| 9 | Ames, IA | $28,841 | $13.87 |
| 10 | Shelby, MI | $27,969 | $13.45 |
| 11 | Lafayette, IN | $26,226 | $12.61 |
| 12 | Lancaster, PA | $25,939 | $12.47 |
| 13 | Gahanna, OH | $24,717 | $11.88 |
| 14 | New Orleans, LA | $24,409 | $11.74 |
| 15 | Little Rock, AR | $22,239 | $10.69 |
A customer service security officer's salary ranges from $23,000 a year at the 10th percentile to $37,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $37,000 | $3,083 | $18 |
| 75th Percentile | $33,000 | $2,750 | $16 |
| Average | $29,398 | $2,450 | $14 |
| 25th Percentile | $25,000 | $2,083 | $12 |
| 10th Percentile | $23,000 | $1,917 | $11 |
The highest paying types of customer service security officers are non-commissioned officer, officer, and security specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Officer | $52,506 | $4,376 | $25.24 | 114,267 |
| Security | $31,836 | $2,653 | $15.31 | 150,586 |
| Non-Commissioned Officer | $104,839 | $8,737 | $50.40 | 69,414 |
| Security Supervisor | $41,818 | $3,485 | $20.10 | 87,236 |
| Security Guard | $31,983 | $2,665 | $15.38 | 101,728 |
| Security Agent | $35,179 | $2,932 | $16.91 | 125,019 |
Top companies hiring customer service security officers now:
Customer service security officer salaries at Dana-Farber Cancer Institute and NTT Europe Ltd are the highest-paying according to our most recent salary estimates. In addition, the average customer service security officer salary at companies like Allied Universal and Titan Security Group are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Dana-Farber Cancer Institute | $39,651 | $19.06 |
| 2 | NTT Europe Ltd | $34,837 | $16.75 |
| 3 | Allied Universal | $29,913 | $14.38 |
| 4 | Titan Security Group | $29,523 | $14.19 |
| 5 | Securitas Electronic Security | $29,363 | $14.12 |
| 6 | SEi Security | $28,788 | $13.84 |
| 7 | Securitas AB | $28,750 | $13.82 |
| 8 | Advantage Security | $28,720 | $13.81 |
| 9 | Remote | $28,229 | $13.57 |
The average customer service security officer salary has risen by $6,770 over the last ten years. In 2014, the average customer service security officer earned $22,628 annually, but today, they earn $29,398 a year. That works out to a 20% change in pay for customer service security officers over the last decade.
Compare customer service security officer salaries for cities or states with the national average over time.
Compare customer service security officer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $29,400 | $14.13 | +4.4% |
| 2025 | $28,100 | $13.51 | +4.0% |
| 2024 | $27,000 | $12.97 | +5.6% |
| 2023 | $25,500 | $12.24 | +4.2% |
| 2022 | $24,400 | $11.73 | +4.4% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Securitas Security Services USA, Inc. | Customer Service Security Officer | Centerville, OH | 06/25/2025 | $35,479 |
| Securitas | Customer Service Security Officer | Centerville, OH | 06/25/2025 | $35,479 |
| Securitas Inc. | Customer Service Security Officer | Centerville, OH | 06/25/2025 | $35,479 |
| Securitas Inc. | Customer Service Security Officer | Philadelphia, PA | 06/25/2025 | $21,600 |
| Securitas Electronic Security | Customer Service Security Officer-Overnight Shift | Seattle, WA | 06/23/2025 | $58,540 |
| Securitas Security Services USA, Inc. | Customer Service Security Officer-Overnight Shift | Seattle, WA | 06/21/2025 | $58,540 |
| Securitas Inc. | Customer Service Security Officer-Overnight Shift | Seattle, WA | 06/20/2025 | $58,540 |
| Securitas Security Services USA, Inc. | Customer Service Security Officer | Philadelphia, PA | 06/13/2025 | $21,600 |
| Advantage Security | Customer Service Security Officer-Unarmed | Denver, CO | 06/13/2025 | $48,001 |
| Gardaworld | Concierge Security-Customer Service Officer | Euclid, OH | 06/11/2025 | $33,392 |
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