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Customer service trainer salary
Average customer service trainer salary
$15.6
Understanding Customer Service Trainer Salaries
The average salary for a Customer Service Trainer in the United States is around $32,452 per year. This figure can fluctuate based on several factors, including geographic location, years of experience, and the specific industry. For instance, trainers in metropolitan areas or high-demand sectors often earn more than those in less populated regions.
Factors Influencing Salary
Experience level significantly impacts earnings. Entry-level trainers might start at lower salaries, while those with several years of experience can earn upwards of $40,000 annually. Additionally, industries such as finance and technology tend to offer higher salaries compared to retail.
Average Salaries by State
When looking at state-level data, salaries can vary widely. For example, trainers in states like California or New York typically command higher salaries than those in the Midwest. It's important to research specific regions to understand potential earnings better.
Job Opportunities
As customer service continues to evolve, the demand for skilled trainers remains strong. Prospective trainers should consider gaining experience through customer service roles, as this background enhances their credibility and effectiveness in training positions.
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Where can a Customer Service Trainer earn more?
Customer service trainer salaries by experience level
Customer service trainer salary estimates from across the web
Average customer service trainer salary by state
The average customer service trainer salary in Alaska, Washington, and Massachusetts are the highest in the U.S. The lowest average customer service trainer salary states are Louisiana, South Dakota, and Mississippi.
- State view
- County view
Highest paying states for customer service trainers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $35,073 | $16.86 |
| 2 | Colorado | $36,129 | $17.37 |
| 3 | Minnesota | $34,062 | $16.38 |
| 4 | Alaska | $43,106 | $20.72 |
| 5 | Arizona | $32,317 | $15.54 |
| 6 | Maine | $31,626 | $15.20 |
| 7 | Washington | $36,573 | $17.58 |
| 8 | Connecticut | $35,123 | $16.89 |
| 9 | Michigan | $31,673 | $15.23 |
| 10 | Massachusetts | $36,476 | $17.54 |
| 11 | Nebraska | $32,061 | $15.41 |
| 12 | Wisconsin | $31,625 | $15.20 |
| 13 | New Hampshire | $32,991 | $15.86 |
| 14 | Vermont | $33,383 | $16.05 |
| 15 | Arkansas | $30,734 | $14.78 |
| 16 | Montana | $33,234 | $15.98 |
| 17 | Ohio | $30,447 | $14.64 |
| 18 | New Mexico | $31,066 | $14.94 |
| 19 | California | $35,920 | $17.27 |
| 20 | Kentucky | $29,481 | $14.17 |
| 21 | Oregon | $33,740 | $16.22 |
| 22 | Missouri | $30,668 | $14.74 |
| 23 | North Dakota | $31,217 | $15.01 |
| 24 | Texas | $29,841 | $14.35 |
| 25 | New Jersey | $32,790 | $15.76 |
| 26 | Illinois | $31,080 | $14.94 |
| 27 | Pennsylvania | $30,874 | $14.84 |
| 28 | Iowa | $30,519 | $14.67 |
| 29 | New York | $32,830 | $15.78 |
| 30 | Delaware | $31,012 | $14.91 |
| 31 | Alabama | $28,686 | $13.79 |
| 32 | Tennessee | $28,203 | $13.56 |
| 33 | Idaho | $29,573 | $14.22 |
| 34 | District of Columbia | $33,596 | $16.15 |
| 35 | Kansas | $28,934 | $13.91 |
| 36 | Utah | $29,649 | $14.25 |
| 37 | Indiana | $29,099 | $13.99 |
| 38 | Rhode Island | $29,903 | $14.38 |
| 39 | Maryland | $32,116 | $15.44 |
| 40 | Florida | $29,059 | $13.97 |
| 41 | Nevada | $29,100 | $13.99 |
| 42 | Mississippi | $26,757 | $12.86 |
| 43 | Louisiana | $26,807 | $12.89 |
| 44 | Virginia | $29,019 | $13.95 |
| 45 | Oklahoma | $25,621 | $12.32 |
| 46 | North Carolina | $28,015 | $13.47 |
| 47 | South Carolina | $26,610 | $12.79 |
| 48 | Hawaii | $28,912 | $13.90 |
| 49 | West Virginia | $25,629 | $12.32 |
| 50 | Georgia | $26,903 | $12.93 |
| 51 | South Dakota | $26,773 | $12.87 |
Highest paying cities for customer service trainers
The highest-paying cities for customer service trainers are Tacoma, WA, Boston, MA, and Colorado Springs, CO.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Tacoma, WA | $36,910 | $17.75 |
| 2 | Boston, MA | $36,516 | $17.56 |
| 3 | Colorado Springs, CO | $36,138 | $17.37 |
| 4 | Los Angeles, CA | $35,736 | $17.18 |
| 5 | Saint Paul, MN | $34,075 | $16.38 |
| 6 | Beaverton, OR | $33,594 | $16.15 |
| 7 | Burlington, VT | $33,283 | $16.00 |
| 8 | Manchester, NH | $33,003 | $15.87 |
| 9 | Jersey City, NJ | $32,968 | $15.85 |
| 10 | Rochester, NY | $32,850 | $15.79 |
| 11 | Glendale, AZ | $32,403 | $15.58 |
| 12 | Portland, ME | $31,767 | $15.27 |
| 13 | Chicago, IL | $31,122 | $14.96 |
| 14 | Philadelphia, PA | $30,981 | $14.89 |
| 15 | Cleveland, OH | $30,790 | $14.80 |
| 16 | Kansas City, MO | $30,686 | $14.75 |
| 17 | Dubuque, IA | $30,663 | $14.74 |
| 18 | San Antonio, TX | $30,020 | $14.43 |
| 19 | Reno, NV | $29,817 | $14.34 |
| 20 | West Valley City, UT | $29,659 | $14.26 |
Customer service trainer salary details
A customer service trainer's salary ranges from $25,000 a year at the 10th percentile to $40,000 at the 90th percentile.
What is a customer service trainer's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $40,000 | $3,333 | $19 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $32,452 | $2,704 | $16 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying customer service trainer jobs
The highest paying types of customer service trainers are customer service expert, customer service professional, and customer specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Representative | $37,351 | $3,113 | $17.96 | 220,778 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Care Advocate | $33,219 | $2,768 | $15.97 | 248,553 |
| Customer Care Representative | $32,912 | $2,743 | $15.82 | 214,835 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
Top companies hiring customer service trainers now:
Which companies pay customer service trainers the most?
Customer service trainer salaries at Salesforce and City of Detroit are the highest-paying according to our most recent salary estimates. In addition, the average customer service trainer salary at companies like Booz Allen Hamilton and USAA are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Salesforce | $46,190 | $22.21 |
| 2 | City of Detroit | $43,212 | $20.77 |
| 3 | Booz Allen Hamilton | $43,157 | $20.75 |
| 4 | USAA | $43,134 | $20.74 |
| 5 | The Dwyer Group | $41,932 | $20.16 |
| 6 | Fidelity Investments | $41,615 | $20.01 |
| 7 | Uline | $41,208 | $19.81 |
| 8 | Regeneron | $40,813 | $19.62 |
| 9 | Abbott | $39,977 | $19.22 |
| 10 | The University of Kansas Health System | $39,363 | $18.92 |
| 11 | GEICO | $39,025 | $18.76 |
| 12 | Trane | $39,008 | $18.75 |
| 13 | Washington Hospital Healthcare System | $37,797 | $18.17 |
| 14 | Woodgrain | $37,791 | $18.17 |
| 15 | energyby5 | $37,747 | $18.15 |
| 16 | Justworks | $37,445 | $18.00 |
| 17 | Fallon Health | $37,349 | $17.96 |
| 18 | Acquire | $36,978 | $17.78 |
| 19 | Chewy | $36,883 | $17.73 |
| 20 | Shell Trading | $36,155 | $17.38 |
Wage gap by gender, race and education
Customer Service Trainer salary by industry
The average customer service trainer salary varies across industries:
- The average customer service trainer salary in the telecommunication industry is $32,603, the highest of any industry.
- The average customer service trainer salary in the finance industry is $32,543.
- Customer service trainers in the hospitality industry earn an average salary of $28,875, the lowest of any industry.
Highest paying industries for customer service trainers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Telecommunication | $32,603 | $15.67 |
| 2 | Transportation | $32,543 | $15.65 |
| 3 | Retail | $30,940 | $14.88 |
| 4 | Hospitality | $28,875 | $13.88 |
High paying customer service trainer jobs
Customer service trainer salary trends
The average customer service trainer salary has risen by $4,728 over the last ten years. In 2014, the average customer service trainer earned $27,724 annually, but today, they earn $32,452 a year. That works out to a 11% change in pay for customer service trainers over the last decade.
Compare customer service trainer salaries for cities or states with the national average over time.
Average customer service trainer salary over time
Compare customer service trainer salaries for individual cities or states with the national average.
Customer service trainer salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,500 | $15.60 | +3.1% |
| 2025 | $31,400 | $15.11 | +2.8% |
| 2024 | $30,600 | $14.70 | +2.5% |
| 2023 | $29,800 | $14.32 | +1.8% |
| 2022 | $29,300 | $14.06 | +1.8% |
Recently added customer service trainer salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Goodwill Seattle | Customer Service | Monroe, WA | 06/25/2025 | $36,147 |
| Alonja Enterprises | Customer Service 1 | Huntsville, AL | 06/22/2025 | $25,044 |
| The TJX Companies, Inc. | Customer Service Supervisior | Evansville, IN | 06/17/2025 | $27,131 |
| Takeda | Medical Customer Service/Phlebotomist-Paid Training | Milwaukee, WI | 06/15/2025 | $35,479 |
| Biolife Plasma Services | Medical Customer Service/Phlebotomist-Paid Training | Milwaukee, WI | 06/14/2025 | $35,479 |
| OSC | Customer Service | Appleton, WI | 06/14/2025 | $53,949 |
| Daveandbusters | Winner's Circle-Customer Service | Toledo, OH | 06/12/2025 | $21,809 |
| Starkey Laboratories, Inc. | Customer Service Audiologist | Eden Prairie, MN | 06/11/2025 | $72,500 |
| Daveandbusters | Captain-Customer Service | Euless, TX | 06/11/2025 | $15,131 |
| Global Channel Management | Customer Service | Westminster, MA | 06/10/2025 | $31,305 |
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