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The average salary for a Customer Solutions Manager is approximately $107,422 annually, translating to about $52 per hour. This can vary widely based on factors such as experience, location, and industry.
Entry-level positions typically start lower, while those with extensive experience can earn significantly more. Understanding these dynamics is crucial for career planning.
Some of the highest-paying states for this role include California, New York, and Texas, where opportunities abound in various sectors, including technology and healthcare.
Customer Solutions Managers can explore roles in diverse industries, enhancing customer satisfaction through tailored solutions. This role is essential for companies looking to improve customer experiences and drive business success.
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| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer solutions manager | $78,200 | $37.62 |
| Mid-level customer solutions manager | $90,200 | $43.36 |
| Senior-level customer solutions manager | $131,000 | $62.87 |
The average customer solutions manager salary in California, New York, and Rhode Island are the highest in the U.S. The lowest average customer solutions manager salary states are Arkansas, Montana, and Kentucky.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $141,319 | $67.94 |
| 2 | Rhode Island | $123,960 | $59.60 |
| 3 | Nevada | $119,053 | $57.24 |
| 4 | Washington | $123,743 | $59.49 |
| 5 | New York | $127,927 | $61.50 |
| 6 | Delaware | $116,339 | $55.93 |
| 7 | Arizona | $113,455 | $54.55 |
| 8 | Oregon | $117,053 | $56.28 |
| 9 | Kansas | $107,911 | $51.88 |
| 10 | District of Columbia | $123,412 | $59.33 |
| 11 | Connecticut | $113,629 | $54.63 |
| 12 | Michigan | $106,515 | $51.21 |
| 13 | Minnesota | $107,793 | $51.82 |
| 14 | North Dakota | $102,949 | $49.49 |
| 15 | Maryland | $112,895 | $54.28 |
| 16 | Idaho | $105,838 | $50.88 |
| 17 | Massachusetts | $107,343 | $51.61 |
| 18 | Pennsylvania | $103,938 | $49.97 |
| 19 | New Mexico | $104,643 | $50.31 |
| 20 | Vermont | $105,658 | $50.80 |
| 21 | Virginia | $106,722 | $51.31 |
| 22 | Wisconsin | $100,602 | $48.37 |
| 23 | South Dakota | $100,470 | $48.30 |
| 24 | New Hampshire | $101,954 | $49.02 |
| 25 | Texas | $98,458 | $47.34 |
| 26 | Hawaii | $109,292 | $52.54 |
| 27 | New Jersey | $104,714 | $50.34 |
| 28 | Colorado | $102,018 | $49.05 |
| 29 | Ohio | $88,483 | $42.54 |
| 30 | Maine | $93,167 | $44.79 |
| 31 | Illinois | $95,597 | $45.96 |
| 32 | Alaska | $95,007 | $45.68 |
| 33 | North Carolina | $89,125 | $42.85 |
| 34 | Indiana | $88,875 | $42.73 |
| 35 | Iowa | $89,345 | $42.95 |
| 36 | South Carolina | $90,714 | $43.61 |
| 37 | Alabama | $87,712 | $42.17 |
| 38 | Georgia | $89,716 | $43.13 |
| 39 | Utah | $87,271 | $41.96 |
| 40 | Arkansas | $83,271 | $40.03 |
| 41 | Tennessee | $83,842 | $40.31 |
| 42 | Wyoming | $84,515 | $40.63 |
| 43 | Missouri | $85,522 | $41.12 |
| 44 | Florida | $83,582 | $40.18 |
| 45 | Louisiana | $83,678 | $40.23 |
| 46 | Kentucky | $82,926 | $39.87 |
| 47 | Oklahoma | $83,448 | $40.12 |
| 48 | Montana | $82,975 | $39.89 |
| 49 | Nebraska | $80,950 | $38.92 |
| 50 | West Virginia | $78,661 | $37.82 |
| 51 | Mississippi | $73,678 | $35.42 |
The highest-paying cities for customer solutions managers are San Francisco, CA, New York, NY, and Seattle, WA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $149,409 | $71.83 |
| 2 | New York, NY | $128,493 | $61.78 |
| 3 | Seattle, WA | $124,457 | $59.84 |
| 4 | Washington, DC | $123,705 | $59.47 |
| 5 | Portland, OR | $115,650 | $55.60 |
| 6 | Annapolis, MD | $113,059 | $54.36 |
| 7 | Arlington, VA | $108,942 | $52.38 |
| 8 | Minneapolis, MN | $107,796 | $51.83 |
| 9 | Boston, MA | $107,355 | $51.61 |
| 10 | Englewood, CO | $102,100 | $49.09 |
| 11 | Austin, TX | $101,084 | $48.60 |
| 12 | Chicago, IL | $95,913 | $46.11 |
| 13 | Alpharetta, GA | $90,485 | $43.50 |
| 14 | Charleston, SC | $89,444 | $43.00 |
| 15 | Columbus, IN | $88,245 | $42.43 |
| 16 | Columbus, OH | $87,606 | $42.12 |
| 17 | Charlotte, NC | $87,311 | $41.98 |
| 18 | Lehi, UT | $87,153 | $41.90 |
| 19 | Tampa, FL | $85,468 | $41.09 |
| 20 | Jefferson City, MO | $85,413 | $41.06 |
A customer solutions manager's salary ranges from $71,000 a year at the 10th percentile to $161,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $161,000 | $13,417 | $77 |
| 75th Percentile | $133,000 | $11,083 | $64 |
| Average | $107,422 | $8,952 | $52 |
| 25th Percentile | $86,000 | $7,167 | $41 |
| 10th Percentile | $71,000 | $5,917 | $34 |
The highest paying types of customer solutions managers are customer service director, solutions manager, and customer support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Director | $134,962 | $11,247 | $64.89 | 158,016 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
| Support Manager | $90,297 | $7,525 | $43.41 | 172,628 |
| Customer Service Leader | $33,791 | $2,816 | $16.25 | 301,338 |
| Customer Care Supervisor | $42,702 | $3,558 | $20.53 | 227,154 |
Top companies hiring customer solutions managers now:
Customer solutions manager salaries at Google and Amazon are the highest-paying according to our most recent salary estimates. In addition, the average customer solutions manager salary at companies like Cloudflare and Medallia are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | $148,238 | $71.27 | |
| 2 | Amazon | $148,038 | $71.17 |
| 3 | Cloudflare | $138,363 | $66.52 |
| 4 | Medallia | $138,146 | $66.42 |
| 5 | Ernst & Young | $131,586 | $63.26 |
| 6 | Koch Industries | $129,418 | $62.22 |
| 7 | Vista Equity Partners | $124,760 | $59.98 |
| 8 | Cisco | $124,326 | $59.77 |
| 9 | Palo Alto Networks | $120,689 | $58.02 |
| 10 | Procore Technologies | $120,132 | $57.76 |
| 11 | Ericsson | $118,603 | $57.02 |
| 12 | Lenovo | $117,449 | $56.47 |
| 13 | Tractor Supply | $116,430 | $55.98 |
| 14 | Blackbaud | $112,899 | $54.28 |
| 15 | Bimbo Bakeries | $103,348 | $49.69 |
| 16 | United | $102,295 | $49.18 |
| 17 | Verizon Communications | $101,117 | $48.61 |
| 18 | Fidelity Investments | $100,886 | $48.50 |
| 19 | Pacifi | $98,197 | $47.21 |
| 20 | Western Union | $96,869 | $46.57 |
The average customer solutions manager salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $135,684 | $65.23 |
| 2 | Pharmaceutical | $135,310 | $65.05 |
| 3 | Finance | $116,554 | $56.04 |
| 4 | Retail | $105,533 | $50.74 |
| 5 | Transportation | $79,948 | $38.44 |
The average customer solutions manager salary has risen by $17,716 over the last ten years. In 2014, the average customer solutions manager earned $89,706 annually, but today, they earn $107,422 a year. That works out to a 8% change in pay for customer solutions managers over the last decade.
Compare customer solutions manager salaries for cities or states with the national average over time.
Compare customer solutions manager salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $107,000 | $51.65 | +3.1% |
| 2025 | $104,000 | $50.03 | +1.4% |
| 2024 | $103,000 | $49.31 | +1.3% |
| 2023 | $101,000 | $48.65 | +1.3% |
| 2022 | $99,900 | $48.01 | +3.1% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Quest Diagnostics Incorporated | Customer Solutions Manager | Clifton, NJ | 06/27/2025 | $100,000 |
| Amazon.com, Inc. | Customer Solutions Manager | Minneapolis, MN | 06/26/2025 | $118,200 |
| Amazon.com, Inc. | SR. Customer Solutions Manager, Aerospace and Satellite | Arlington, VA | 06/26/2025 | $138,200 |
| Amazon | SR. Customer Solutions Manager, Aerospace and Satellite | Denver, CO | 06/26/2025 | $138,200 |
| Encamp | Environmental Customer Solutions Manager | Indianapolis, IN | 06/26/2025 | $80,000 |
| Amazon | AWS Partner Customer Solutions Manager | Dallas, TX | 06/25/2025 | $138,200 |
| Amazon.com, Inc. | AWS Partner Customer Solutions Manager | Seattle, WA | 06/25/2025 | $138,200 |
| Amazon.com, Inc. | SR. Customer Solutions Manager | New York, NY | 06/25/2025 | $138,200 |
| Pacificorp | Associate Customer Solutions Program Manager-Portland, Oregon #113697 | Ione, OR | 06/25/2025 | $90,200 |
| Amazon | SR. Product Launch-Customer Solution Manager-Tech, Amazon Robotics | Spartanburg, SC | 06/24/2025 | $138,200 |
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