Customer Success Manager salary

Q: What state pays Customer Success Managers the most?

California pays Customer Success Managers the most in the United States, with an average salary of $127,351 per year, or $61.23 per hour.

Q: How do I know if I'm being paid fairly as a Customer Success Manager?

You know if you are being paid fairly as a Customer Success Manager if your pay is close to the average pay for the state you live in. For example, if you live in Nevada you should be paid close to $109,531 per year.

Q: How much do client success managers make?

Client success managers make an average of $73,000 annually, or $35 hourly. The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations. The result is a range in reported salary that largely depends on company size and role responsibility.

Q: How much does a customer success manager make in a year?

A customer success manager generally makes around $50,000 a year. This can range from the low end of $43,000 annually to the high end of around $85,000 a year. Customer success managers typically earn more if they have a bachelor's degree in business administration or a similar field. Additionally, the highest-earning customer success managers live in San Francisco and New York City.

Q: How much does a senior customer success manager make?

The salaries of senior customer success managers in the United States range from $67,000 to $90,000 a year. Senior customer success managers have a median salary of around $86,000 annually.

Average customer success manager salary

$93,820

$45.11 hourly rate

Entry-level customer success manager salary

$61,000 yearly salary

Updated January 8, 2025

How much does a customer success manager make?

The average customer success manager salary in the United States is $93,820. Customer success manager salaries typically range between $61,000 and $142,000 yearly. The average hourly rate for customer success managers is $45.11 per hour.

Customer success manager salary is impacted by location, education, and experience. Customer success managers earn the highest average salary in California.

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Customer success manager salary by:

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Where can a Customer Success Manager earn more?

Compare salary by location

148k

128k

108k

88k

68k

48k

Ashburn, VA$136,872

Portland, ME$77,501

Compare salary by company

187k

167k

147k

127k

107k

VMware$160,528

F5$136,814

Customer Success Manager salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Indeed, Glassdoor, SalaryExpert, Comparably, Payscale and CareerExplorer, the average salary for a customer success manager typically falls between $46,353 and $120,400.

zippia

$93,820yearly

glassdoor[1]

$108,111yearly

indeed[2]

$77,018yearly

comparably[3]

$80,000yearly

Salary.com[4]

$120,400yearly

payscale[5]

$74,727yearly

SalaryExpert[6]

$100,653yearly

CareerExplorer[7]

$46,353yearly

Average customer success manager salary by state

The highest-paying states for customer success managers are California, Nevada, and New Jersey. The lowest average customer success manager salary states are Nebraska, Kentucky, and Arkansas.

State View
County View

Average Salary:

Highest paying states for customer success managers

Rank	State	Avg. Salary	Hourly Rate
1	California	$127,351	$61.23
2	New Jersey	$107,726	$51.79
3	Washington	$102,549	$49.30
4	Nevada	$109,531	$52.66
5	North Dakota	$93,209	$44.81
6	Massachusetts	$95,470	$45.90
7	Oregon	$92,256	$44.35
8	Utah	$88,281	$42.44
9	Connecticut	$93,416	$44.91
10	Vermont	$92,470	$44.46
11	Arizona	$90,150	$43.34
12	New Mexico	$97,446	$46.85
13	New York	$92,162	$44.31
14	Indiana	$89,797	$43.17
15	Texas	$88,414	$42.51
16	Michigan	$89,851	$43.20
17	Idaho	$88,283	$42.44
18	Ohio	$87,979	$42.30
19	Wisconsin	$87,601	$42.12
20	Pennsylvania	$86,760	$41.71
21	Delaware	$86,511	$41.59
22	Georgia	$84,343	$40.55
23	Virginia	$87,788	$42.21
24	Rhode Island	$85,483	$41.10
25	North Carolina	$81,369	$39.12
26	District of Columbia	$84,244	$40.50
27	Illinois	$80,370	$38.64
28	West Virginia	$84,351	$40.55
29	New Hampshire	$81,702	$39.28
30	Missouri	$83,460	$40.13
31	Maryland	$86,016	$41.35
32	Hawaii	$92,033	$44.25
33	Wyoming	$81,967	$39.41
34	Louisiana	$79,159	$38.06
35	Colorado	$81,136	$39.01
36	Tennessee	$77,944	$37.47
37	Alaska	$83,720	$40.25
38	Mississippi	$78,711	$37.84
39	Minnesota	$77,051	$37.04
40	Montana	$75,008	$36.06
41	South Dakota	$77,801	$37.40
42	Florida	$73,164	$35.17
43	Arkansas	$70,631	$33.96
44	Maine	$76,490	$36.77
45	South Carolina	$73,941	$35.55
46	Kentucky	$70,691	$33.99
47	Alabama	$70,288	$33.79
48	Oklahoma	$72,248	$34.73
49	Nebraska	$71,591	$34.42
50	Kansas	$69,882	$33.60
51	Iowa	$69,278	$33.31

Top customer success manager jobs near you

Highest paying cities for customer success managers

The highest-paying cities for customer success managers are Redwood City, CA, Seattle, WA, and Boston, MA.

Rank	City	Avg. Salary	Hourly Rate
1	Redwood City, CA	$136,872	$65.80
2	Seattle, WA	$103,173	$49.60
3	Boston, MA	$95,588	$45.96
4	New York, NY	$92,412	$44.43
5	Portland, OR	$91,085	$43.79
6	Phoenix, AZ	$90,571	$43.54
7	Detroit, MI	$90,215	$43.37
8	Indianapolis, IN	$89,614	$43.08
9	Austin, TX	$89,028	$42.80
10	Reston, VA	$88,892	$42.74
11	Salt Lake City, UT	$87,532	$42.08
12	Philadelphia, PA	$87,453	$42.04
13	Columbus, OH	$87,376	$42.01
14	Baltimore, MD	$86,271	$41.48
15	Atlanta, GA	$84,413	$40.58
16	Washington, DC	$84,340	$40.55
17	Raleigh, NC	$82,299	$39.57
18	Boulder, CO	$80,847	$38.87
19	Chicago, IL	$80,661	$38.78
20	Portland, ME	$77,501	$37.26

Customer Success Managers are the most in-demand in these five cities:

Customer Success Manager salary details

A customer success manager's salary ranges from $61,000 a year at the 10th percentile to $142,000 at the 90th percentile.

Average Customer Success Manager Salary Graph, Trends, and Summary

What is a customer success manager's salary?

Percentile	Annual Salary	Monthly Salary	Hourly Rate
90th Percentile	$142,000	$11,833	$68
75th Percentile	$116,000	$9,667	$56
Average	$93,820	$7,818	$45
25th Percentile	$75,000	$6,250	$36
10th Percentile	$61,000	$5,083	$29

Highest paying customer success manager jobs

The highest paying types of customer success managers are customer service director, customer support manager, and support manager.

Job Title	Annual Salary	Monthly Salary	Hourly Rate	Job Openings
Billing Manager	$77,507	$6,459	$37.26	38,709
Team Manager	$82,017	$6,835	$39.43	96,615
Support Manager	$90,297	$7,525	$43.41	172,628
Office Manager	$43,395	$3,616	$20.86	53,712
Customer Care Supervisor	$42,702	$3,558	$20.53	227,154
Desk Manager	$75,140	$6,262	$36.13	45,871

Top companies hiring customer success managers now:

Which companies pay customer success managers the most?

Customer success manager salaries at VMware and PayPal are the highest-paying according to our most recent salary estimates. In addition, the average customer success manager salary at companies like Meta and Fiverr are highly competitive.

Rank	Company	Average Salary	Hourly Rate
1	VMware	$160,528	$77.18
2	PayPal	$160,096	$76.97
3	Meta	$159,944	$76.90
4	Fiverr	$154,106	$74.09
5	eBay	$153,267	$73.69
6	Thrive Global	$150,667	$72.44
7	Zendrive	$150,592	$72.40
8	ZS	$150,240	$72.23
9	Google	$149,717	$71.98
10	Amazon	$147,934	$71.12
11	Icertis	$143,094	$68.80
12	Okta	$141,824	$68.18
13	Dotdash	$141,784	$68.17
14	Cleo	$141,154	$67.86
15	Airtable	$140,680	$67.63
16	ServiceNow	$138,779	$66.72
17	Infoblox	$137,184	$65.95
18	Cloudera	$137,041	$65.89
19	Sumo Logic	$136,901	$65.82
20	F5	$136,814	$65.78

Wage gap by gender, race and education

$95,000$92,400$89,800$87,200$84,600$82,000

MaleFemale

Customer Success Manager salary by industry

The average customer success manager salary varies across industries:

The average customer success manager salary in the technology industry is $101,788, the highest of any industry.
The average customer success manager salary in the finance industry is $98,135.
Customer success managers in the internet industry earn an average salary of $91,279, the lowest of any industry.

Highest paying industries for customer success managers

Rank	Industry	Average Salary	Hourly Rate
1	Technology	$101,788	$48.94
2	Start-up	$98,135	$47.18
3	Professional	$93,985	$45.19
4	Internet	$91,279	$43.88

High Paying Customer Success Manager Jobs

Customer Success Manager salary trends

The average customer success manager salary has risen by $21,737 over the last ten years. In 2014, the average customer success manager earned $72,083 annually, but today, they earn $93,820 a year. That works out to a 12% change in pay for customer success managers over the last decade.

Compare customer success manager salaries for cities or states with the national average over time.

Average customer success manager salary over time

Compare customer success manager salaries for individual cities or states with the national average.

Customer Success Manager salary by year

Year	Avg. Salary	Hourly Rate	% Change
2025	$93,800	$45.11	+4.3%
2024	$89,800	$43.18	+1.9%
2023	$88,100	$42.35	+2.5%
2022	$85,900	$41.28	+2.6%
2021	$83,700	$40.22	+3.5%

Recently added customer success manager salaries

Company	Job	Location	Date Added	Salary
Exact Sciences	Customer Success Manager	Madison, WI	12/17/2024	$74,000
Thomson Reuters Corporation	Customer Success GTM, Program Manager	Frisco, TX	12/17/2024	$81,600
Thomson Reuters Corporation	Customer Success GTM, Program Manager	Ann Arbor, MI	12/17/2024	$81,600
Clio	Senior Customer Success Manager	Toronto, OH	12/17/2024	$95,500
Clio	Senior Customer Success Manager	Nome, TX	12/17/2024	$95,500
Clio	Senior Customer Success Manager	Vancouver, WA	12/17/2024	$95,500
Workiva	Customer Success Manager	Denver, CO	12/16/2024	$57,000
Workiva	Customer Success Manager	Scottsdale, AZ	12/16/2024	$57,000
Workiva	Customer Success Manager	Missoula, MT	12/16/2024	$57,000
Workiva	Customer Success Manager	New York, NY	12/16/2024	$57,000