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Customer support associate salary
Average customer support associate salary
$16.77
Average Customer Support Associate Salary
The average salary for a Customer Support Associate in the United States is $34,878 annually, or about $17 per hour. This figure can vary significantly based on several factors, including geographic location, years of experience, and the specific sector of employment.
How Much Does a Customer Support Associate Make?
Entry-level Customer Support Associates typically earn around $30,000 per year, while those with more experience can command salaries exceeding $40,000. For instance, Customer Support Associates in tech-focused cities may see higher salaries due to demand for skilled support staff.
Where Can a Customer Support Associate Earn More?
States like California, New York, and Washington often offer the highest salaries for Customer Support Associates, reflecting the higher cost of living and demand for customer service roles in these areas. Additionally, industries such as technology and finance tend to offer more competitive compensation.
Conclusion
Understanding the salary trends for Customer Support Associates can help you make informed career decisions. Leverage this knowledge to pursue opportunities that align with your skills and financial goals.
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Where can a Customer Support Associate earn more?
Customer support associate salaries by experience level
Customer support associate salary estimates from across the web
Average customer support associate salary by state
The average customer support associate salary in New Jersey, California, and Maryland are the highest in the U.S. The lowest average customer support associate salary states are Georgia, Kansas, and New Mexico.
- State view
- County view
Highest paying states for customer support associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Jersey | $42,502 | $20.43 |
| 2 | California | $42,420 | $20.39 |
| 3 | Rhode Island | $39,035 | $18.77 |
| 4 | Vermont | $36,492 | $17.54 |
| 5 | New York | $40,414 | $19.43 |
| 6 | South Carolina | $33,896 | $16.30 |
| 7 | Nevada | $33,435 | $16.07 |
| 8 | Washington | $36,407 | $17.50 |
| 9 | Pennsylvania | $36,431 | $17.51 |
| 10 | Maryland | $41,812 | $20.10 |
| 11 | Michigan | $32,875 | $15.81 |
| 12 | Minnesota | $36,131 | $17.37 |
| 13 | Indiana | $33,487 | $16.10 |
| 14 | Delaware | $35,321 | $16.98 |
| 15 | District of Columbia | $43,572 | $20.95 |
| 16 | Alaska | $37,740 | $18.14 |
| 17 | Oregon | $36,978 | $17.78 |
| 18 | Massachusetts | $36,182 | $17.40 |
| 19 | Wisconsin | $32,782 | $15.76 |
| 20 | Connecticut | $33,673 | $16.19 |
| 21 | Maine | $30,934 | $14.87 |
| 22 | Arizona | $32,847 | $15.79 |
| 23 | Illinois | $33,622 | $16.16 |
| 24 | Ohio | $32,358 | $15.56 |
| 25 | New Hampshire | $32,482 | $15.62 |
| 26 | Arkansas | $30,414 | $14.62 |
| 27 | North Carolina | $32,240 | $15.50 |
| 28 | Iowa | $32,065 | $15.42 |
| 29 | Louisiana | $29,310 | $14.09 |
| 30 | Colorado | $32,807 | $15.77 |
| 31 | North Dakota | $31,437 | $15.11 |
| 32 | Wyoming | $30,793 | $14.80 |
| 33 | Florida | $30,346 | $14.59 |
| 34 | Missouri | $28,263 | $13.59 |
| 35 | Alabama | $28,674 | $13.79 |
| 36 | Utah | $29,700 | $14.28 |
| 37 | Hawaii | $33,982 | $16.34 |
| 38 | Montana | $30,843 | $14.83 |
| 39 | Kansas | $27,033 | $13.00 |
| 40 | Virginia | $31,378 | $15.09 |
| 41 | Tennessee | $27,699 | $13.32 |
| 42 | Texas | $29,917 | $14.38 |
| 43 | Kentucky | $28,291 | $13.60 |
| 44 | New Mexico | $25,746 | $12.38 |
| 45 | Idaho | $28,294 | $13.60 |
| 46 | South Dakota | $25,470 | $12.25 |
| 47 | West Virginia | $27,637 | $13.29 |
| 48 | Mississippi | $21,932 | $10.54 |
| 49 | Oklahoma | $24,148 | $11.61 |
| 50 | Georgia | $27,350 | $13.15 |
| 51 | Nebraska | $27,957 | $13.44 |
Highest paying cities for customer support associates
The highest-paying cities for customer support associates are San Francisco, CA, New York, NY, and Philadelphia, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $42,915 | $20.63 |
| 2 | New York, NY | $40,549 | $19.49 |
| 3 | Philadelphia, PA | $36,948 | $17.76 |
| 4 | Kent, WA | $36,637 | $17.61 |
| 5 | Worcester, MA | $36,297 | $17.45 |
| 6 | Minneapolis, MN | $36,125 | $17.37 |
| 7 | Chicago, IL | $33,809 | $16.25 |
| 8 | Hartford, CT | $33,599 | $16.15 |
| 9 | Indianapolis, IN | $33,288 | $16.00 |
| 10 | Southfield, MI | $33,022 | $15.88 |
| 11 | Phoenix, AZ | $32,978 | $15.85 |
| 12 | Englewood, CO | $32,799 | $15.77 |
| 13 | Milwaukee, WI | $32,796 | $15.77 |
| 14 | Durham, NC | $32,786 | $15.76 |
| 15 | Cedar Rapids, IA | $32,293 | $15.53 |
| 16 | Concord, NH | $32,255 | $15.51 |
| 17 | Columbus, OH | $31,947 | $15.36 |
| 18 | San Antonio, TX | $30,658 | $14.74 |
| 19 | Tampa, FL | $30,447 | $14.64 |
| 20 | Salt Lake City, UT | $29,570 | $14.22 |
Customer support associate salary details
A customer support associate's salary ranges from $25,000 a year at the 10th percentile to $48,000 at the 90th percentile.
What is a customer support associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $48,000 | $4,000 | $23 |
| 75th Percentile | $41,000 | $3,417 | $20 |
| Average | $34,878 | $2,907 | $17 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying customer support associate jobs
The highest paying types of customer support associates are customer liaison, support associate, and customer support specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Customer Liaison | $58,459 | $4,872 | $28.11 | 181,470 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Service Advocate | $33,000 | $2,750 | $15.87 | 211,969 |
| Customer Care Advocate | $33,219 | $2,768 | $15.97 | 248,553 |
| Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
Top companies hiring customer support associates now:
Which companies pay customer support associates the most?
Customer support associate salaries at Adobe and Accenture are the highest-paying according to our most recent salary estimates. In addition, the average customer support associate salary at companies like Blackbaud and Cummins are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Adobe | $94,173 | $45.28 |
| 2 | Accenture | $73,223 | $35.20 |
| 3 | Blackbaud | $55,486 | $26.68 |
| 4 | Cummins | $53,736 | $25.83 |
| 5 | Lattice Semiconductor | $53,660 | $25.80 |
| 6 | Intel | $53,054 | $25.51 |
| 7 | Alliant Energy | $51,587 | $24.80 |
| 8 | Arrow Electronics | $46,142 | $22.18 |
| 9 | Carbonite | $45,428 | $21.84 |
| 10 | New York Life Insurance | $44,330 | $21.31 |
| 11 | Fastenal | $42,752 | $20.55 |
| 12 | Fidelity Investments | $41,066 | $19.74 |
| 13 | Quorum International | $41,021 | $19.72 |
| 14 | GEICO | $40,979 | $19.70 |
| 15 | Atmos Energy | $40,765 | $19.60 |
| 16 | Spectrum | $40,699 | $19.57 |
| 17 | Room & Board | $40,048 | $19.25 |
| 18 | Empower Media Marketing | $39,748 | $19.11 |
| 19 | DXC Technology | $39,588 | $19.03 |
| 20 | Fortune Brands Home & Security | $39,542 | $19.01 |
Wage gap by gender, race and education
Customer Support Associate salary by industry
The average customer support associate salary varies across industries:
- The average customer support associate salary in the technology industry is $44,049, the highest of any industry.
- The average customer support associate salary in the finance industry is $37,728.
- Customer support associates in the professional industry earn an average salary of $29,422, the lowest of any industry.
Highest paying industries for customer support associates
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $44,049 | $21.18 |
| 2 | Manufacturing | $37,728 | $18.14 |
| 3 | Media | $33,690 | $16.20 |
| 4 | Insurance | $33,361 | $16.04 |
| 5 | Hospitality | $32,947 | $15.84 |
| 6 | Professional | $29,422 | $14.15 |
High paying customer support associate jobs
Customer support associate salary trends
The average customer support associate salary has risen by $5,081 over the last ten years. In 2014, the average customer support associate earned $29,797 annually, but today, they earn $34,878 a year. That works out to a 11% change in pay for customer support associates over the last decade.
Compare customer support associate salaries for cities or states with the national average over time.
Average customer support associate salary over time
Compare customer support associate salaries for individual cities or states with the national average.
Customer support associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $34,900 | $16.77 | +3.1% |
| 2024 | $33,800 | $16.24 | +2.8% |
| 2023 | $32,900 | $15.79 | +2.5% |
| 2022 | $32,000 | $15.39 | +1.8% |
| 2021 | $31,400 | $15.12 | +1.8% |
Recently added customer support associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Bluevine | Customer Support Associate | Salt Lake City, UT | 06/29/2025 | $48,001 |
| Bluevine | Customer Support Associate | Jersey City, NJ | 06/29/2025 | $48,001 |
| Orbus Inc. | Customer Support Associate | North Las Vegas, NV | 06/29/2025 | $37,566 |
| Orbus Inc. | Customer Support Associate | Woodridge, IL | 06/29/2025 | $37,566 |
| The Career Hut | Remote Customer Support | Knoxville, TN | 06/29/2025 | $50,000 |
| Toshiba America Business Solutions Careers | Customer Care Support I | Rochester, NY | 06/28/2025 | $35,479 |
| Indeed Flex | Customer Support Associate II | Austin, TX | 06/28/2025 | $52,175 |
| Datavant | CPC Processor Customer Support | Providence, RI | 06/28/2025 | $31,305 |
| Datavant | CPC Processor Customer Support | Columbus, OH | 06/28/2025 | $31,305 |
| DXC Technology | Annuities Customer Support-US Remote | Bode, IA | 06/27/2025 | $31,800 |
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