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Customer support manager salary
Average customer support manager salary
$91,598
Average Customer Support Manager Salary
The average salary for a Customer Support Manager is currently $91,598 annually. This figure reflects the growing demand for skilled professionals who can lead customer support teams effectively. Salaries can vary significantly based on location, industry, and years of experience.
Factors Influencing Salary
Experience plays a crucial role in determining salary. Entry-level managers may start at around $65,000, while those with extensive experience can earn over $120,000. Additionally, specific states offer higher salaries due to cost of living adjustments and competitive market conditions. For instance, states like California and New York frequently report some of the highest salaries for this position.
Job Opportunities
As a Customer Support Manager, you will find diverse opportunities across various industries, from technology to healthcare. Many companies are investing in customer experience, leading to an increased demand for adept managers. Utilize platforms like Zippia to explore available job listings, salary estimates, and industry comparisons to ensure you are well-informed and positioned for success in your career.
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Where can a Customer Support Manager earn more?
Customer support manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer support manager | $66,700 | $32.07 |
| Mid-level customer support manager | $76,900 | $36.97 |
| Senior-level customer support manager | $112,000 | $53.61 |
Customer support manager salary estimates from across the web
Average customer support manager salary by state
The average customer support manager salary in Washington, California, and Minnesota are the highest in the U.S. The lowest average customer support manager salary states are South Carolina, Louisiana, and Kansas.
- State view
- County view
Highest paying states for customer support managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $117,544 | $56.51 |
| 2 | Washington | $129,142 | $62.09 |
| 3 | Illinois | $108,827 | $52.32 |
| 4 | District of Columbia | $108,800 | $52.31 |
| 5 | Rhode Island | $102,611 | $49.33 |
| 6 | New Hampshire | $105,307 | $50.63 |
| 7 | South Dakota | $91,943 | $44.20 |
| 8 | Minnesota | $110,505 | $53.13 |
| 9 | Michigan | $89,786 | $43.17 |
| 10 | New York | $99,944 | $48.05 |
| 11 | Pennsylvania | $95,134 | $45.74 |
| 12 | Massachusetts | $99,290 | $47.74 |
| 13 | Utah | $89,156 | $42.86 |
| 14 | Arizona | $91,617 | $44.05 |
| 15 | Iowa | $97,901 | $47.07 |
| 16 | New Mexico | $84,980 | $40.86 |
| 17 | Maryland | $98,663 | $47.43 |
| 18 | Alaska | $100,714 | $48.42 |
| 19 | Delaware | $91,469 | $43.98 |
| 20 | North Carolina | $88,646 | $42.62 |
| 21 | Missouri | $83,706 | $40.24 |
| 22 | Wisconsin | $89,752 | $43.15 |
| 23 | New Jersey | $89,394 | $42.98 |
| 24 | Ohio | $83,997 | $40.38 |
| 25 | Texas | $83,876 | $40.33 |
| 26 | Oklahoma | $80,474 | $38.69 |
| 27 | Oregon | $86,777 | $41.72 |
| 28 | Nevada | $80,171 | $38.54 |
| 29 | Colorado | $89,787 | $43.17 |
| 30 | Maine | $84,088 | $40.43 |
| 31 | Connecticut | $83,607 | $40.20 |
| 32 | Alabama | $73,731 | $35.45 |
| 33 | Nebraska | $82,198 | $39.52 |
| 34 | Tennessee | $76,538 | $36.80 |
| 35 | Georgia | $74,114 | $35.63 |
| 36 | Hawaii | $91,180 | $43.84 |
| 37 | South Carolina | $71,789 | $34.51 |
| 38 | North Dakota | $76,088 | $36.58 |
| 39 | Vermont | $81,835 | $39.34 |
| 40 | Indiana | $77,486 | $37.25 |
| 41 | Louisiana | $69,936 | $33.62 |
| 42 | Virginia | $78,172 | $37.58 |
| 43 | Idaho | $78,812 | $37.89 |
| 44 | Arkansas | $65,244 | $31.37 |
| 45 | Kentucky | $76,738 | $36.89 |
| 46 | Mississippi | $66,025 | $31.74 |
| 47 | Montana | $74,422 | $35.78 |
| 48 | West Virginia | $74,111 | $35.63 |
| 49 | Florida | $65,475 | $31.48 |
| 50 | Wyoming | $74,370 | $35.75 |
| 51 | Kansas | $69,359 | $33.35 |
Highest paying cities for customer support managers
The highest-paying cities for customer support managers are Seattle, WA, San Francisco, CA, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $129,653 | $62.33 |
| 2 | San Francisco, CA | $129,105 | $62.07 |
| 3 | Minneapolis, MN | $110,539 | $53.14 |
| 4 | Chicago, IL | $109,321 | $52.56 |
| 5 | Washington, DC | $108,881 | $52.35 |
| 6 | Salem, NH | $105,478 | $50.71 |
| 7 | Johnston, RI | $102,634 | $49.34 |
| 8 | New York, NY | $100,052 | $48.10 |
| 9 | Springfield, MA | $99,390 | $47.78 |
| 10 | Baltimore, MD | $99,092 | $47.64 |
| 11 | Philadelphia, PA | $95,701 | $46.01 |
| 12 | Phoenix, AZ | $91,839 | $44.15 |
| 13 | Fort Collins, CO | $90,044 | $43.29 |
| 14 | Madison, WI | $88,993 | $42.79 |
| 15 | Salt Lake City, UT | $88,739 | $42.66 |
| 16 | Charlotte, NC | $86,914 | $41.79 |
| 17 | Salem, OR | $86,876 | $41.77 |
| 18 | Austin, TX | $85,021 | $40.88 |
| 19 | Springfield, OH | $82,423 | $39.63 |
| 20 | Las Vegas, NV | $79,692 | $38.31 |
Customer support manager salary details
A customer support manager's salary ranges from $64,000 a year at the 10th percentile to $130,000 at the 90th percentile.
What is a customer support manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $130,000 | $10,833 | $63 |
| 75th Percentile | $110,000 | $9,167 | $53 |
| Average | $91,598 | $7,633 | $44 |
| 25th Percentile | $76,000 | $6,333 | $37 |
| 10th Percentile | $64,000 | $5,333 | $31 |
Highest paying customer support manager jobs
The highest paying types of customer support managers are technical support manager, sales support manager, and support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Office Manager | $43,395 | $3,616 | $20.86 | 53,712 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
| Claims Manager | $73,369 | $6,114 | $35.27 | 30,302 |
| Customer Service Supervisor | $38,792 | $3,233 | $18.65 | 233,004 |
Top companies hiring customer support managers now:
Which companies pay customer support managers the most?
Customer support manager salaries at Amazon and F5 are the highest-paying according to our most recent salary estimates. In addition, the average customer support manager salary at companies like The New York Times Company and Autodesk are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Amazon | $125,515 | $60.34 |
| 2 | F5 | $124,204 | $59.71 |
| 3 | The New York Times Company | $116,484 | $56.00 |
| 4 | Autodesk | $114,844 | $55.21 |
| 5 | Rubrik | $114,807 | $55.20 |
| 6 | Adobe | $114,715 | $55.15 |
| 7 | Nokia | $113,020 | $54.34 |
| 8 | Vista Equity Partners | $112,893 | $54.28 |
| 9 | Enphase Energy | $112,508 | $54.09 |
| 10 | TIBCO Software | $110,788 | $53.26 |
| 11 | Duolingo | $110,527 | $53.14 |
| 12 | HP | $109,849 | $52.81 |
| 13 | NRG Energy | $109,611 | $52.70 |
| 14 | General Electric | $106,187 | $51.05 |
| 15 | Sharp | $105,646 | $50.79 |
| 16 | The Dow Chemical Company | $105,636 | $50.79 |
| 17 | Kratos Defense & Security Solutions | $102,887 | $49.46 |
| 18 | Intuit | $102,431 | $49.25 |
| 19 | Napster | $101,017 | $48.57 |
| 20 | Charter Corp. | $100,698 | $48.41 |
Wage gap by gender, race and education
Customer Support Manager salary by industry
The average customer support manager salary varies across industries:
- The average customer support manager salary in the finance industry is $93,259, the highest of any industry.
- The average customer support manager salary in the finance industry is $92,763.
- Customer support managers in the manufacturing industry earn an average salary of $80,762, the lowest of any industry.
Highest paying industries for customer support managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $93,259 | $44.84 |
| 2 | Technology | $92,763 | $44.60 |
| 3 | Telecommunication | $82,503 | $39.66 |
| 4 | Transportation | $80,783 | $38.84 |
| 5 | Manufacturing | $80,762 | $38.83 |
High paying customer support manager jobs
Customer support manager salary trends
The average customer support manager salary has risen by $15,107 over the last ten years. In 2014, the average customer support manager earned $76,491 annually, but today, they earn $91,598 a year. That works out to a 8% change in pay for customer support managers over the last decade.
Compare customer support manager salaries for cities or states with the national average over time.
Average customer support manager salary over time
Compare customer support manager salaries for individual cities or states with the national average.
Customer support manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $91,600 | $44.04 | +3.1% |
| 2025 | $88,700 | $42.66 | +1.4% |
| 2024 | $87,500 | $42.05 | +1.3% |
| 2023 | $86,300 | $41.48 | +1.3% |
| 2022 | $85,200 | $40.94 | +3.1% |
Recently added customer support manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Human Interest | Customer Support Manager | Lindon, UT | 06/29/2025 | $67,500 |
| Mudflap | Senior Customer Support Operations Manager | Palo Alto, CA | 06/29/2025 | $125,000 |
| The Call Firm, LLC | Customer Support Manager | Raleigh, NC | 06/29/2025 | $66,784 |
| Datavant | CPC Processor Customer Support | Bismarck, ND | 06/28/2025 | $31,305 |
| Wonder Works Construction | Customer Support Manager | Fort Pierce, FL | 06/24/2025 | $41,740 |
| Get It-Hospitality | Manger of Customer Support | Waltham, MA | 06/10/2025 | $70,000 |
| Group 1 Automotive | Customer Retention Manager-Mercedes-Benz of Anaheim | Anaheim, CA | 06/10/2025 | $100,000 |
| Supernova Technology | Customer Support Manager | Chicago, IL | 06/09/2025 | $110,000 |
| Motorola Solutions | Customer Support Manager | Enon, VA | 06/07/2025 | $75,000 |
| Motorola Solutions | Customer Support Manager | Bode, IA | 06/07/2025 | $80,000 |
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