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Escalation engineer salary

Average escalation engineer salary

$109,368

$52.58 hourly rate

Entry-level escalation engineer salary
$80,000 yearly salary
Updated December 15, 2025

Understanding Escalation Engineer Salaries

As of October 2025, Escalation Engineers earn an average salary of $109,368 annually. This figure can vary based on factors such as experience, geographic location, and the specific industry. For instance, engineers in high-demand tech sectors may command higher salaries compared to those in other fields.

Highest Paying States

States like California and New York are known for offering competitive salaries for Escalation Engineers. In these regions, salaries can exceed the national average, reflecting the higher cost of living and demand for skilled professionals.

Career Opportunities

In addition to salary, opportunities for career growth are abundant in this field. Escalation Engineers often progress to senior roles, leading teams and projects that drive innovation within their organizations. Networking within professional communities and pursuing continued education can further enhance career prospects.

Salary Comparison

To gain a clearer picture of salary expectations, it's beneficial to compare data across various states and industries. Many online resources provide insights into salary ranges, helping professionals make informed decisions about their career paths.

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Where can an Escalation Engineer earn more?

Compare salary by location
Vs
152k
132k
112k
92k
72k
52k
Columbus, OH$124,736
Fargo, ND$81,754
Compare salary by company
Vs
157k
137k
117k
97k
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Meta$136,801
Nutanix$107,322

Escalation engineer salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Glassdoor, Ziprecruiter, Comparably and Payscale, the average salary for an escalation engineer typically falls between $77,846 and $109,368.
zippia
$109,368yearly
glassdoor[1]
$93,674yearly
comparably[2]
$77,846yearly
Salary.com[3]
$86,235yearly
ZipRecruiter[4]
$91,500yearly
payscale[5]
$97,248yearly

Average escalation engineer salary by state

The highest-paying states for escalation engineers are Washington, Oregon, and California. The lowest average escalation engineer salary states are Indiana, Illinois, and Minnesota.

  • State view
  • County view
Average salary:

Highest paying states for escalation engineers

RankStateAvg. salaryHourly rate
1Washington$120,502$57.93
2Oregon$118,327$56.89
3Utah$103,595$49.81
4California$116,142$55.84
5Idaho$107,221$51.55
6New Mexico$100,252$48.20
7Nevada$107,871$51.86
8Hawaii$109,791$52.78
9Texas$98,649$47.43
10Delaware$101,765$48.93
11New Hampshire$98,538$47.37
12Rhode Island$98,496$47.35
13Wyoming$96,348$46.32
14Pennsylvania$99,997$48.08
15Alabama$94,210$45.29
16Georgia$98,925$47.56
17West Virginia$97,719$46.98
18Connecticut$100,863$48.49
19Louisiana$99,340$47.76
20North Carolina$94,570$45.47
21Arizona$93,030$44.73
22Alaska$93,265$44.84
23New York$97,270$46.76
24Arkansas$92,367$44.41
25Mississippi$94,373$45.37
26District of Columbia$91,596$44.04
27Wisconsin$92,732$44.58
28Maine$94,371$45.37
29Massachusetts$90,138$43.34
30Colorado$89,576$43.07
31Virginia$90,234$43.38
32Maryland$89,942$43.24
33Florida$90,412$43.47
34South Carolina$91,703$44.09
35Nebraska$89,261$42.91
36Oklahoma$91,506$43.99
37Vermont$88,469$42.53
38Missouri$90,358$43.44
39Kentucky$89,638$43.10
40South Dakota$88,779$42.68
41New Jersey$90,051$43.29
42Iowa$88,368$42.48
43Kansas$88,062$42.34
44Ohio$85,710$41.21
45Indiana$85,100$40.91
46Illinois$84,798$40.77
47Minnesota$84,130$40.45
48Tennessee$85,723$41.21
49Montana$83,129$39.97
50Michigan$82,477$39.65
51North Dakota$82,018$39.43

Highest paying cities for escalation engineers

The highest-paying cities for escalation engineers are San Francisco, CA, Seattle, WA, and Salt Lake City, UT.

RankCityAvg. salaryHourly rate
1San Francisco, CA$124,736$59.97
2Seattle, WA$121,395$58.36
3Salt Lake City, UT$103,039$49.54
4Philadelphia, PA$100,536$48.33
5Austin, TX$98,946$47.57
6Atlanta, GA$98,634$47.42
7New York, NY$97,531$46.89
8Raleigh, NC$95,174$45.76
9Phoenix, AZ$93,170$44.79
10Washington, DC$91,635$44.06
11Tampa, FL$90,996$43.75
12Boston, MA$90,150$43.34
13Reston, VA$90,099$43.32
14Bethesda, MD$89,820$43.18
15Englewood, CO$89,607$43.08
16Chicago, IL$84,991$40.86
17Indianapolis, IN$84,885$40.81
18Edina, MN$84,203$40.48
19Detroit, MI$82,651$39.74
20Fargo, ND$81,754$39.30

Escalation engineer salary details

An escalation engineer's salary ranges from $80,000 a year at the 10th percentile to $148,000 at the 90th percentile.

Average escalation engineer salary graph
Average escalation engineer salary graph, trends, and summary

What is an escalation engineer's salary?

PercentileAnnual salaryMonthly salaryHourly rate
90th Percentile$148,000$12,333$71
75th Percentile$128,000$10,667$62
Average$109,368$9,114$53
25th Percentile$93,000$7,750$45
10th Percentile$80,000$6,667$38

Highest paying escalation engineer jobs

The highest paying types of escalation engineers are lead systems engineer, senior infrastructure engineer, and senior network engineer.

Job titleAnnual salaryMonthly salaryHourly rateJob openings
Network Technician$68,938$5,745$33.1479,712
Network/Server Administrator$78,919$6,577$37.94167,546
Systems Administrator$77,156$6,430$37.09134,500
Network Administrator$71,357$5,946$34.31106,886
Administrator$72,882$6,074$35.0467,553
Lead Systems Engineer$119,705$9,975$57.55186,392

Top companies hiring escalation engineers now:

  1. Meta jobs (7)
  2. Palo Alto Networks jobs (6)
  3. Hulu jobs (6)
  4. Pure Storage jobs (5)
  5. Cisco jobs (20)

Which companies pay escalation engineers the most?

Escalation engineer salaries at Meta and Palo Alto Networks are the highest-paying according to our most recent salary estimates. In addition, the average escalation engineer salary at companies like Okta and J. Morrissey & Company are highly competitive.

RankCompanyAverage salaryHourly rate
1Meta$136,801$65.77
2Palo Alto Networks$128,052$61.56
3Okta$124,614$59.91
4J. Morrissey & Company$124,045$59.64
5Pure Storage$120,823$58.09
6Hitachi U.S.A.$120,597$57.98
7Cisco$120,096$57.74
8NetApp$116,070$55.80
9Amazon$115,992$55.77
10Zscaler$115,403$55.48
11Motion Recruitment$113,350$54.50
12Fortinet$112,566$54.12
13ServiceNow$110,621$53.18
14Revenera$108,658$52.24
15CyberCoders$108,467$52.15
16Microsoft$108,173$52.01
17Citrix$108,094$51.97
18Hewlett Packard Enterprise$107,572$51.72
19OTIS POLSKA$107,368$51.62
20Nutanix$107,322$51.60

Wage gap by gender, race and education

$112,000$110,400$108,800$107,200$105,600$104,000
MaleFemale

Escalation engineer salary trends

The average escalation engineer salary has risen by $19,957 over the last ten years. In 2014, the average escalation engineer earned $89,411 annually, but today, they earn $109,368 a year. That works out to a 9% change in pay for escalation engineers over the last decade.

Compare escalation engineer salaries for cities or states with the national average over time.

Average escalation engineer salary over time

Compare escalation engineer salaries for individual cities or states with the national average.

Escalation engineer salary by year

YearAvg. salaryHourly rate% Change
2026$109,000$52.58+3.3%
2025$106,000$50.85+2.3%
2024$103,000$49.70+1.2%
2023$102,000$49.12+1.7%
2022$100,000$48.27+2.4%

Recently added escalation engineer salaries

CompanyJobLocationDate addedSalary
SourcepassEscalation EngineerDallas, TX06/15/2025$75,000
DatadogTechnical Escalations Engineer 2 (Agent)-Us-EastNew York, NY06/14/2025$85,000
RetoolEscalation EngineerSan Francisco, CA06/09/2025$129,800
Palo Alto NetworksPrincipal Engineering Escalation EngineerSanta Clara, CA05/30/2025$147,000
Stryker CorporationStaff Escalations Engineer (Hybrid)Fort Wayne, IN05/28/2025$100,500
Stryker CorporationStaff Escalations Engineer (Hybrid)Dallas, TX05/28/2025$100,500
Stryker CorporationStaff Escalations Engineer (Hybrid)Mahwah, NJ05/28/2025$100,500
Stryker CorporationStaff Escalations Engineer (Hybrid)Fort Lauderdale, FL05/28/2025$100,500
IllumioSR. Escalation EngineerHawaii05/26/2025$153,000
IllumioSR. Escalation EngineerSunnyvale, CA05/26/2025$153,000

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