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As of October 2025, Escalation Engineers earn an average salary of $109,368 annually. This figure can vary based on factors such as experience, geographic location, and the specific industry. For instance, engineers in high-demand tech sectors may command higher salaries compared to those in other fields.
States like California and New York are known for offering competitive salaries for Escalation Engineers. In these regions, salaries can exceed the national average, reflecting the higher cost of living and demand for skilled professionals.
In addition to salary, opportunities for career growth are abundant in this field. Escalation Engineers often progress to senior roles, leading teams and projects that drive innovation within their organizations. Networking within professional communities and pursuing continued education can further enhance career prospects.
To gain a clearer picture of salary expectations, it's beneficial to compare data across various states and industries. Many online resources provide insights into salary ranges, helping professionals make informed decisions about their career paths.
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The highest-paying states for escalation engineers are Washington, Oregon, and California. The lowest average escalation engineer salary states are Indiana, Illinois, and Minnesota.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $120,502 | $57.93 |
| 2 | Oregon | $118,327 | $56.89 |
| 3 | Utah | $103,595 | $49.81 |
| 4 | California | $116,142 | $55.84 |
| 5 | Idaho | $107,221 | $51.55 |
| 6 | New Mexico | $100,252 | $48.20 |
| 7 | Nevada | $107,871 | $51.86 |
| 8 | Hawaii | $109,791 | $52.78 |
| 9 | Texas | $98,649 | $47.43 |
| 10 | Delaware | $101,765 | $48.93 |
| 11 | New Hampshire | $98,538 | $47.37 |
| 12 | Rhode Island | $98,496 | $47.35 |
| 13 | Wyoming | $96,348 | $46.32 |
| 14 | Pennsylvania | $99,997 | $48.08 |
| 15 | Alabama | $94,210 | $45.29 |
| 16 | Georgia | $98,925 | $47.56 |
| 17 | West Virginia | $97,719 | $46.98 |
| 18 | Connecticut | $100,863 | $48.49 |
| 19 | Louisiana | $99,340 | $47.76 |
| 20 | North Carolina | $94,570 | $45.47 |
| 21 | Arizona | $93,030 | $44.73 |
| 22 | Alaska | $93,265 | $44.84 |
| 23 | New York | $97,270 | $46.76 |
| 24 | Arkansas | $92,367 | $44.41 |
| 25 | Mississippi | $94,373 | $45.37 |
| 26 | District of Columbia | $91,596 | $44.04 |
| 27 | Wisconsin | $92,732 | $44.58 |
| 28 | Maine | $94,371 | $45.37 |
| 29 | Massachusetts | $90,138 | $43.34 |
| 30 | Colorado | $89,576 | $43.07 |
| 31 | Virginia | $90,234 | $43.38 |
| 32 | Maryland | $89,942 | $43.24 |
| 33 | Florida | $90,412 | $43.47 |
| 34 | South Carolina | $91,703 | $44.09 |
| 35 | Nebraska | $89,261 | $42.91 |
| 36 | Oklahoma | $91,506 | $43.99 |
| 37 | Vermont | $88,469 | $42.53 |
| 38 | Missouri | $90,358 | $43.44 |
| 39 | Kentucky | $89,638 | $43.10 |
| 40 | South Dakota | $88,779 | $42.68 |
| 41 | New Jersey | $90,051 | $43.29 |
| 42 | Iowa | $88,368 | $42.48 |
| 43 | Kansas | $88,062 | $42.34 |
| 44 | Ohio | $85,710 | $41.21 |
| 45 | Indiana | $85,100 | $40.91 |
| 46 | Illinois | $84,798 | $40.77 |
| 47 | Minnesota | $84,130 | $40.45 |
| 48 | Tennessee | $85,723 | $41.21 |
| 49 | Montana | $83,129 | $39.97 |
| 50 | Michigan | $82,477 | $39.65 |
| 51 | North Dakota | $82,018 | $39.43 |
The highest-paying cities for escalation engineers are San Francisco, CA, Seattle, WA, and Salt Lake City, UT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $124,736 | $59.97 |
| 2 | Seattle, WA | $121,395 | $58.36 |
| 3 | Salt Lake City, UT | $103,039 | $49.54 |
| 4 | Philadelphia, PA | $100,536 | $48.33 |
| 5 | Austin, TX | $98,946 | $47.57 |
| 6 | Atlanta, GA | $98,634 | $47.42 |
| 7 | New York, NY | $97,531 | $46.89 |
| 8 | Raleigh, NC | $95,174 | $45.76 |
| 9 | Phoenix, AZ | $93,170 | $44.79 |
| 10 | Washington, DC | $91,635 | $44.06 |
| 11 | Tampa, FL | $90,996 | $43.75 |
| 12 | Boston, MA | $90,150 | $43.34 |
| 13 | Reston, VA | $90,099 | $43.32 |
| 14 | Bethesda, MD | $89,820 | $43.18 |
| 15 | Englewood, CO | $89,607 | $43.08 |
| 16 | Chicago, IL | $84,991 | $40.86 |
| 17 | Indianapolis, IN | $84,885 | $40.81 |
| 18 | Edina, MN | $84,203 | $40.48 |
| 19 | Detroit, MI | $82,651 | $39.74 |
| 20 | Fargo, ND | $81,754 | $39.30 |
An escalation engineer's salary ranges from $80,000 a year at the 10th percentile to $148,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $148,000 | $12,333 | $71 |
| 75th Percentile | $128,000 | $10,667 | $62 |
| Average | $109,368 | $9,114 | $53 |
| 25th Percentile | $93,000 | $7,750 | $45 |
| 10th Percentile | $80,000 | $6,667 | $38 |
The highest paying types of escalation engineers are lead systems engineer, senior infrastructure engineer, and senior network engineer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Network Technician | $68,938 | $5,745 | $33.14 | 79,712 |
| Network/Server Administrator | $78,919 | $6,577 | $37.94 | 167,546 |
| Systems Administrator | $77,156 | $6,430 | $37.09 | 134,500 |
| Network Administrator | $71,357 | $5,946 | $34.31 | 106,886 |
| Administrator | $72,882 | $6,074 | $35.04 | 67,553 |
| Lead Systems Engineer | $119,705 | $9,975 | $57.55 | 186,392 |
Top companies hiring escalation engineers now:
Escalation engineer salaries at Meta and Palo Alto Networks are the highest-paying according to our most recent salary estimates. In addition, the average escalation engineer salary at companies like Okta and J. Morrissey & Company are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Meta | $136,801 | $65.77 |
| 2 | Palo Alto Networks | $128,052 | $61.56 |
| 3 | Okta | $124,614 | $59.91 |
| 4 | J. Morrissey & Company | $124,045 | $59.64 |
| 5 | Pure Storage | $120,823 | $58.09 |
| 6 | Hitachi U.S.A. | $120,597 | $57.98 |
| 7 | Cisco | $120,096 | $57.74 |
| 8 | NetApp | $116,070 | $55.80 |
| 9 | Amazon | $115,992 | $55.77 |
| 10 | Zscaler | $115,403 | $55.48 |
| 11 | Motion Recruitment | $113,350 | $54.50 |
| 12 | Fortinet | $112,566 | $54.12 |
| 13 | ServiceNow | $110,621 | $53.18 |
| 14 | Revenera | $108,658 | $52.24 |
| 15 | CyberCoders | $108,467 | $52.15 |
| 16 | Microsoft | $108,173 | $52.01 |
| 17 | Citrix | $108,094 | $51.97 |
| 18 | Hewlett Packard Enterprise | $107,572 | $51.72 |
| 19 | OTIS POLSKA | $107,368 | $51.62 |
| 20 | Nutanix | $107,322 | $51.60 |
The average escalation engineer salary has risen by $19,957 over the last ten years. In 2014, the average escalation engineer earned $89,411 annually, but today, they earn $109,368 a year. That works out to a 9% change in pay for escalation engineers over the last decade.
Compare escalation engineer salaries for cities or states with the national average over time.
Compare escalation engineer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $109,000 | $52.58 | +3.3% |
| 2025 | $106,000 | $50.85 | +2.3% |
| 2024 | $103,000 | $49.70 | +1.2% |
| 2023 | $102,000 | $49.12 | +1.7% |
| 2022 | $100,000 | $48.27 | +2.4% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Sourcepass | Escalation Engineer | Dallas, TX | 06/15/2025 | $75,000 |
| Datadog | Technical Escalations Engineer 2 (Agent)-Us-East | New York, NY | 06/14/2025 | $85,000 |
| Retool | Escalation Engineer | San Francisco, CA | 06/09/2025 | $129,800 |
| Palo Alto Networks | Principal Engineering Escalation Engineer | Santa Clara, CA | 05/30/2025 | $147,000 |
| Stryker Corporation | Staff Escalations Engineer (Hybrid) | Fort Wayne, IN | 05/28/2025 | $100,500 |
| Stryker Corporation | Staff Escalations Engineer (Hybrid) | Dallas, TX | 05/28/2025 | $100,500 |
| Stryker Corporation | Staff Escalations Engineer (Hybrid) | Mahwah, NJ | 05/28/2025 | $100,500 |
| Stryker Corporation | Staff Escalations Engineer (Hybrid) | Fort Lauderdale, FL | 05/28/2025 | $100,500 |
| Illumio | SR. Escalation Engineer | Hawaii | 05/26/2025 | $153,000 |
| Illumio | SR. Escalation Engineer | Sunnyvale, CA | 05/26/2025 | $153,000 |
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