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Escalation specialist salary
Average escalation specialist salary
$36,240
Understanding Escalation Specialist Salaries
The average salary for an Escalation Specialist is around $36,240 annually, translating to approximately $17 per hour. Salaries can fluctuate based on factors such as location, experience, and the specific industry. For instance, specialists working in technology often earn more than those in retail.
Salary by State
States like California and New York typically offer higher salaries due to the higher cost of living and demand for skilled professionals. In contrast, regions with lower living costs may see reduced salary figures. It's vital for job seekers to consider these factors when evaluating salary offers.
Industry Insights
Industries such as information technology and customer service tend to offer competitive salaries for escalation specialists. Understanding the average pay in your field can help you negotiate better compensation packages.
By analyzing these elements, you can make informed decisions about your career as an escalation specialist, positioning yourself for success in a rewarding job market.
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Where can an Escalation Specialist earn more?
Escalation specialist salary estimates from across the web
Average escalation specialist salary by state
The average escalation specialist salary in New York, Massachusetts, and Delaware are the highest in the U.S. The lowest average escalation specialist salary states are Utah, Colorado, and Nebraska.
- State view
- County view
Highest paying states for escalation specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $58,751 | $28.25 |
| 2 | Massachusetts | $59,403 | $28.56 |
| 3 | District of Columbia | $52,240 | $25.12 |
| 4 | Vermont | $47,304 | $22.74 |
| 5 | Maryland | $50,631 | $24.34 |
| 6 | New York | $60,094 | $28.89 |
| 7 | Maine | $44,802 | $21.54 |
| 8 | Rhode Island | $53,036 | $25.50 |
| 9 | Virginia | $47,454 | $22.81 |
| 10 | California | $52,432 | $25.21 |
| 11 | Nevada | $42,614 | $20.49 |
| 12 | New Jersey | $52,283 | $25.14 |
| 13 | Arizona | $40,097 | $19.28 |
| 14 | North Dakota | $39,759 | $19.11 |
| 15 | Michigan | $45,524 | $21.89 |
| 16 | Pennsylvania | $43,265 | $20.80 |
| 17 | Hawaii | $48,234 | $23.19 |
| 18 | Connecticut | $47,763 | $22.96 |
| 19 | Florida | $39,976 | $19.22 |
| 20 | Texas | $42,573 | $20.47 |
| 21 | Wisconsin | $37,760 | $18.15 |
| 22 | New Hampshire | $42,703 | $20.53 |
| 23 | Arkansas | $38,859 | $18.68 |
| 24 | Minnesota | $38,729 | $18.62 |
| 25 | Washington | $38,282 | $18.40 |
| 26 | South Dakota | $34,583 | $16.63 |
| 27 | Kentucky | $35,338 | $16.99 |
| 28 | West Virginia | $36,099 | $17.36 |
| 29 | Tennessee | $36,008 | $17.31 |
| 30 | Illinois | $35,758 | $17.19 |
| 31 | Ohio | $36,119 | $17.36 |
| 32 | Georgia | $33,842 | $16.27 |
| 33 | Indiana | $35,530 | $17.08 |
| 34 | Alabama | $33,839 | $16.27 |
| 35 | North Carolina | $33,261 | $15.99 |
| 36 | Iowa | $30,406 | $14.62 |
| 37 | Louisiana | $32,308 | $15.53 |
| 38 | Montana | $30,597 | $14.71 |
| 39 | Oregon | $31,730 | $15.25 |
| 40 | Kansas | $31,405 | $15.10 |
| 41 | Wyoming | $28,271 | $13.59 |
| 42 | Alaska | $27,814 | $13.37 |
| 43 | Utah | $28,711 | $13.80 |
| 44 | South Carolina | $33,753 | $16.23 |
| 45 | New Mexico | $30,603 | $14.71 |
| 46 | Nebraska | $28,325 | $13.62 |
| 47 | Missouri | $32,246 | $15.50 |
| 48 | Idaho | $27,670 | $13.30 |
| 49 | Colorado | $28,414 | $13.66 |
| 50 | Oklahoma | $31,571 | $15.18 |
| 51 | Mississippi | $29,972 | $14.41 |
Highest paying cities for escalation specialists
The highest-paying cities for escalation specialists are New York, NY, Framingham, MA, and Sunnyvale, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $60,404 | $29.04 |
| 2 | Framingham, MA | $59,453 | $28.58 |
| 3 | Sunnyvale, CA | $53,724 | $25.83 |
| 4 | Annapolis, MD | $50,685 | $24.37 |
| 5 | Arlington, VA | $50,337 | $24.20 |
| 6 | San Antonio, TX | $43,808 | $21.06 |
| 7 | Carson City, NV | $43,303 | $20.82 |
| 8 | Fargo, ND | $40,497 | $19.47 |
| 9 | Tampa, FL | $40,066 | $19.26 |
| 10 | Tempe, AZ | $39,968 | $19.22 |
| 11 | Minneapolis, MN | $38,697 | $18.60 |
| 12 | Bellingham, WA | $38,563 | $18.54 |
| 13 | Brentwood, TN | $36,096 | $17.35 |
| 14 | Columbus, OH | $35,090 | $16.87 |
| 15 | Charleston, WV | $34,426 | $16.55 |
| 16 | Columbia, SC | $33,747 | $16.22 |
| 17 | Atlanta, GA | $33,689 | $16.20 |
| 18 | Birmingham, AL | $33,607 | $16.16 |
| 19 | Saint Louis, MO | $33,106 | $15.92 |
| 20 | Evansville, IN | $32,915 | $15.82 |
Escalation specialist salary details
An escalation specialist's salary ranges from $20,000 a year at the 10th percentile to $64,000 at the 90th percentile.
What is an escalation specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $64,000 | $5,333 | $31 |
| 75th Percentile | $49,000 | $4,083 | $24 |
| Average | $36,240 | $3,020 | $17 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $20,000 | $1,667 | $10 |
Top companies hiring escalation specialists now:
Which companies pay escalation specialists the most?
Escalation specialist salaries at Meta and SCIEX are the highest-paying according to our most recent salary estimates. In addition, the average escalation specialist salary at companies like Spectrum and Danaher are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Meta | $122,552 | $58.92 |
| 2 | SCIEX | $61,095 | $29.37 |
| 3 | Spectrum | $48,752 | $23.44 |
| 4 | Danaher | $48,434 | $23.29 |
| 5 | Citi | $48,332 | $23.24 |
| 6 | 2U | $46,404 | $22.31 |
| 7 | Centene | $46,274 | $22.25 |
| 8 | Viasat | $44,887 | $21.58 |
| 9 | Tempur Sealy International | $44,123 | $21.21 |
| 10 | ezCater | $40,001 | $19.23 |
| 11 | Powur | $39,929 | $19.20 |
| 12 | ACV Auctions | $39,920 | $19.19 |
| 13 | Time Warner Cable Enterprises LLC | $39,514 | $19.00 |
| 14 | Envoy | $39,171 | $18.83 |
| 15 | Expedia Group | $39,059 | $18.78 |
| 16 | JPMorgan Chase & Co. | $38,454 | $18.49 |
| 17 | Alteva | $38,027 | $18.28 |
| 18 | Snap Finance | $37,958 | $18.25 |
| 19 | Aflac | $37,683 | $18.12 |
| 20 | Regions Bank | $36,959 | $17.77 |
Wage gap by gender, race and education
Escalation Specialist salary by industry
The average escalation specialist salary varies across industries:
- The average escalation specialist salary in the technology industry is $51,719, the highest of any industry.
- The average escalation specialist salary in the finance industry is $45,069.
- Escalation specialists in the professional industry earn an average salary of $30,951, the lowest of any industry.
Highest paying industries for escalation specialists
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $51,719 | $24.86 |
| 2 | Finance | $45,069 | $21.67 |
| 3 | Telecommunication | $34,288 | $16.48 |
| 4 | Professional | $30,951 | $14.88 |
High paying escalation specialist jobs
Escalation specialist salary trends
The average escalation specialist salary has risen by $5,538 over the last ten years. In 2014, the average escalation specialist earned $30,702 annually, but today, they earn $36,240 a year. That works out to a 9% change in pay for escalation specialists over the last decade.
Compare escalation specialist salaries for cities or states with the national average over time.
Average escalation specialist salary over time
Compare escalation specialist salaries for individual cities or states with the national average.
Escalation specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $36,200 | $17.42 | +3.3% |
| 2025 | $35,000 | $16.85 | +2.3% |
| 2024 | $34,300 | $16.47 | +1.5% |
| 2023 | $33,700 | $16.22 | +1.6% |
| 2022 | $33,200 | $15.95 | +1.6% |
Recently added escalation specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Meta | High Priority Escalations Specialist | New York, NY | 06/27/2025 | $118,000 |
| Meta | High Priority Escalations Specialist | San Francisco, CA | 06/27/2025 | $118,000 |
| Meta | High Priority Escalations Specialist | Washington, DC | 06/27/2025 | $118,000 |
| Goodleap | Compliance Escalation Specialist | Roseville, CA | 06/18/2025 | $62,300 |
| Rivian | Community & Escalations Specialist, Social Strategy & Media | El Segundo, CA | 06/18/2025 | $69,300 |
| Lyon Martin | Community Safety & de-Escalation Specialist | San Francisco, CA | 06/16/2025 | $52,000 |
| Lyon-Martin Community Health Services | Community Safety & de-Escalation Specialist | San Francisco, CA | 06/16/2025 | $52,000 |
| Get It-Finance | Client Retention de Escalation Specialist | Franklin, TN | 06/10/2025 | $40,000 |
| Escalation Specialist I, Safety | Bastrop, TX | 06/09/2025 | $44,100 | |
| Goodleap | Compliance Escalation Specialist | Roseville, CA | 05/30/2025 | $62,000 |
Escalation specialist salary FAQs
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