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The average salary for a Guest Service Representative is approximately $26,847 per year or $13 per hour. This figure can fluctuate based on various factors, including geographic location, industry, and years of experience. For instance, representatives in high-demand markets or those with specialized skills may command higher salaries.
Entry-level positions typically start around $12.91 per hour, while those with several years of experience can earn significantly more. For example, a representative with five years of experience may expect a salary closer to $35,000 annually.
Some states offer higher compensation for guest service representatives. Locations such as California and New York frequently report higher average salaries due to the cost of living and market demand. By exploring these opportunities, candidates can position themselves for better pay and career growth.
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The average guest service representative salary in Washington, California, and Massachusetts are the highest in the U.S. The lowest average guest service representative salary states are Utah, Alabama, and Idaho.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Minnesota | $29,428 | $14.15 |
| 2 | Wisconsin | $28,299 | $13.61 |
| 3 | Arizona | $27,358 | $13.15 |
| 4 | Iowa | $26,155 | $12.57 |
| 5 | North Dakota | $25,663 | $12.34 |
| 6 | Washington | $33,536 | $16.12 |
| 7 | Massachusetts | $31,441 | $15.12 |
| 8 | Connecticut | $30,525 | $14.68 |
| 9 | California | $32,732 | $15.74 |
| 10 | Wyoming | $25,309 | $12.17 |
| 11 | Rhode Island | $28,628 | $13.76 |
| 12 | New York | $30,798 | $14.81 |
| 13 | New Hampshire | $26,416 | $12.70 |
| 14 | Kansas | $25,547 | $12.28 |
| 15 | Tennessee | $24,835 | $11.94 |
| 16 | Kentucky | $24,412 | $11.74 |
| 17 | Ohio | $24,740 | $11.89 |
| 18 | North Carolina | $25,612 | $12.31 |
| 19 | Montana | $25,180 | $12.11 |
| 20 | New Jersey | $29,513 | $14.19 |
| 21 | Missouri | $25,640 | $12.33 |
| 22 | Vermont | $27,174 | $13.06 |
| 23 | Indiana | $24,626 | $11.84 |
| 24 | Nevada | $25,520 | $12.27 |
| 25 | Colorado | $27,439 | $13.19 |
| 26 | Pennsylvania | $25,055 | $12.05 |
| 27 | District of Columbia | $31,042 | $14.92 |
| 28 | Illinois | $26,623 | $12.80 |
| 29 | Oregon | $27,543 | $13.24 |
| 30 | Michigan | $24,689 | $11.87 |
| 31 | Hawaii | $28,191 | $13.55 |
| 32 | South Dakota | $24,220 | $11.64 |
| 33 | Alaska | $27,519 | $13.23 |
| 34 | West Virginia | $23,102 | $11.11 |
| 35 | Maine | $23,589 | $11.34 |
| 36 | Florida | $24,294 | $11.68 |
| 37 | Delaware | $25,771 | $12.39 |
| 38 | Maryland | $26,436 | $12.71 |
| 39 | South Carolina | $23,355 | $11.23 |
| 40 | Oklahoma | $23,308 | $11.21 |
| 41 | Nebraska | $24,011 | $11.54 |
| 42 | Mississippi | $22,516 | $10.82 |
| 43 | Virginia | $24,805 | $11.93 |
| 44 | Texas | $22,893 | $11.01 |
| 45 | Alabama | $22,818 | $10.97 |
| 46 | Louisiana | $22,893 | $11.01 |
| 47 | Georgia | $23,158 | $11.13 |
| 48 | Utah | $22,851 | $10.99 |
| 49 | New Mexico | $21,830 | $10.50 |
| 50 | Idaho | $22,631 | $10.88 |
| 51 | Arkansas | $20,235 | $9.73 |
The highest-paying cities for guest service representatives are Seattle, WA, Glendale, CA, and Washington, DC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $33,686 | $16.20 |
| 2 | Glendale, CA | $32,498 | $15.62 |
| 3 | Washington, DC | $31,047 | $14.93 |
| 4 | New York, NY | $30,747 | $14.78 |
| 5 | Minneapolis, MN | $29,390 | $14.13 |
| 6 | Madison, WI | $28,173 | $13.54 |
| 7 | Colorado Springs, CO | $27,449 | $13.20 |
| 8 | Glendale, AZ | $27,405 | $13.18 |
| 9 | Chicago, IL | $26,678 | $12.83 |
| 10 | Durham, NC | $25,753 | $12.38 |
| 11 | Overland Park, KS | $25,543 | $12.28 |
| 12 | Las Vegas, NV | $25,421 | $12.22 |
| 13 | Philadelphia, PA | $25,152 | $12.09 |
| 14 | Knoxville, TN | $24,938 | $11.99 |
| 15 | Washington, MI | $24,834 | $11.94 |
| 16 | Columbus, OH | $24,605 | $11.83 |
| 17 | Indianapolis, IN | $24,595 | $11.82 |
| 18 | Jacksonville, FL | $24,440 | $11.75 |
| 19 | Sioux Falls, SD | $24,221 | $11.64 |
| 20 | Lincoln, NE | $23,967 | $11.52 |
Guest Service Representatives are the most in-demand in these five cities:
A guest service representative's salary ranges from $20,000 a year at the 10th percentile to $34,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $34,000 | $2,833 | $16 |
| 75th Percentile | $30,000 | $2,500 | $14 |
| Average | $26,847 | $2,237 | $13 |
| 25th Percentile | $23,000 | $1,917 | $11 |
| 10th Percentile | $20,000 | $1,667 | $10 |
The highest paying types of guest service representatives are customer service executive, phone representative, and claims service representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Front Desk Representative | $29,224 | $2,435 | $14.05 | 140,332 |
| Guest Services | $27,247 | $2,271 | $13.10 | 94,619 |
| Guest Service Attendant | $27,051 | $2,254 | $13.01 | 72,078 |
| Phone Representative | $42,827 | $3,569 | $20.59 | 222,650 |
Top companies hiring guest service representatives now:
Guest service representative salaries at Seattle Seahawks and Columbia University in the City of New York are the highest-paying according to our most recent salary estimates. In addition, the average guest service representative salary at companies like American Museum of Natural History and AEG are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle Seahawks | $42,814 | $20.58 |
| 2 | Columbia University in the City of New York | $36,949 | $17.76 |
| 3 | American Museum of Natural History | $35,398 | $17.02 |
| 4 | AEG | $34,850 | $16.75 |
| 5 | KPMG LLP | $33,694 | $16.20 |
| 6 | Aspen Snowmass | $32,895 | $15.81 |
| 7 | AT&T | $32,725 | $15.73 |
| 8 | Tufts Medical Center | $32,147 | $15.46 |
| 9 | Mayo Clinic | $32,102 | $15.43 |
| 10 | Cancer Treatment Centers of America | $31,739 | $15.26 |
| 11 | Novant Health | $31,492 | $15.14 |
| 12 | San Diego Zoo Wildlife Alliance | $31,175 | $14.99 |
| 13 | Radisson Hotels International Inc | $31,103 | $14.95 |
| 14 | Saint Louis Science Center | $31,068 | $14.94 |
| 15 | Hyatt Hotels | $30,964 | $14.89 |
| 16 | SSM Health | $30,884 | $14.85 |
| 17 | Essentia Health | $30,873 | $14.84 |
| 18 | Harris Health System | $30,820 | $14.82 |
| 19 | AtlantiCare | $30,741 | $14.78 |
| 20 | DoubleTree by Hilton Portland | $30,425 | $14.63 |
The average guest service representative salary has risen by $3,911 over the last ten years. In 2014, the average guest service representative earned $22,936 annually, but today, they earn $26,847 a year. That works out to a 11% change in pay for guest service representatives over the last decade.
Compare guest service representative salaries for cities or states with the national average over time.
Compare guest service representative salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $26,800 | $12.91 | +3.1% |
| 2024 | $26,000 | $12.50 | +2.8% |
| 2023 | $25,300 | $12.16 | +2.5% |
| 2022 | $24,600 | $11.85 | +1.8% |
| 2021 | $24,200 | $11.64 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Sonesta Hotels | Guest Service Representative-Hotel Front Desk | Columbus, OH | 06/30/2025 | $33,392 |
| Outrigger Resorts | Guest Service Representative | Kailua, HI | 06/30/2025 | $57,079 |
| Innovative Integrated Health, Inc. | Guest Service Representative-Bilingual | Fresno, CA | 06/30/2025 | $34,436 |
| Nothing Bundt Cakes | Guest Service Representative | Spanish Fork, UT | 06/29/2025 | $20,870 |
| Nothing Bundt Cakes | Guest Service Representative | Cumming, GA | 06/29/2025 | $20,870 |
| University of Alaska System | Summer Temporary Event Services Guest Services Representative 2025 | Anchorage, AK | 06/29/2025 | $33,705 |
| The Olympia Companies | Guest Service Representative | Virginia Beach, VA | 06/29/2025 | $29,218 |
| Sitio de Experiencia de Candidatos | Guest Service Representative | Chicago, IL | 06/29/2025 | $51,737 |
| SP Plus | Overnight-Guest Service Representative | San Juan, PR | 06/28/2025 | $21,914 |
| Department of The Air Force | Guest Services Representative | Niagara Falls, NY | 06/28/2025 | $32,349 |
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