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The average salary for a Guest Service Specialist in the United States stands at $32,603 per year, which translates to approximately $16 per hour. This salary can vary based on several factors, including geographic location, level of experience, and the specific industry you work in.
Guest Service Specialists often see salary increases with experience. For instance:
Additionally, various states offer different average salaries. States like California and New York tend to provide higher wages due to the cost of living and demand for skilled customer service representatives.
Guest Service Specialists have several pathways for career advancement. Engaging in continuous learning and professional development can lead to opportunities in management or specialized roles within the hospitality and service industries.
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The highest-paying states for guest service specialists are Alaska, New York, and Rhode Island. The lowest average guest service specialist salary states are Georgia, New Mexico, and Maine.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Montana | $34,686 | $16.68 |
| 2 | Minnesota | $34,514 | $16.59 |
| 3 | Rhode Island | $34,716 | $16.69 |
| 4 | New York | $39,178 | $18.84 |
| 5 | Pennsylvania | $32,865 | $15.80 |
| 6 | Alaska | $39,245 | $18.87 |
| 7 | Michigan | $30,789 | $14.80 |
| 8 | Utah | $33,005 | $15.87 |
| 9 | District of Columbia | $42,754 | $20.55 |
| 10 | Iowa | $29,891 | $14.37 |
| 11 | South Dakota | $30,037 | $14.44 |
| 12 | Tennessee | $29,734 | $14.30 |
| 13 | Vermont | $33,509 | $16.11 |
| 14 | North Dakota | $30,211 | $14.52 |
| 15 | Indiana | $30,058 | $14.45 |
| 16 | Massachusetts | $34,590 | $16.63 |
| 17 | New Hampshire | $32,457 | $15.60 |
| 18 | Wyoming | $29,843 | $14.35 |
| 19 | Ohio | $29,487 | $14.18 |
| 20 | New Jersey | $34,014 | $16.35 |
| 21 | Kentucky | $28,341 | $13.63 |
| 22 | Washington | $33,535 | $16.12 |
| 23 | Wisconsin | $28,758 | $13.83 |
| 24 | California | $34,185 | $16.44 |
| 25 | Delaware | $31,028 | $14.92 |
| 26 | Virginia | $32,098 | $15.43 |
| 27 | Maryland | $32,782 | $15.76 |
| 28 | Hawaii | $34,083 | $16.39 |
| 29 | Arkansas | $29,189 | $14.03 |
| 30 | Kansas | $27,752 | $13.34 |
| 31 | Missouri | $27,866 | $13.40 |
| 32 | Connecticut | $30,067 | $14.46 |
| 33 | Florida | $28,643 | $13.77 |
| 34 | Arizona | $27,729 | $13.33 |
| 35 | Nebraska | $27,248 | $13.10 |
| 36 | Illinois | $28,642 | $13.77 |
| 37 | Alabama | $27,219 | $13.09 |
| 38 | South Carolina | $27,434 | $13.19 |
| 39 | Oklahoma | $26,645 | $12.81 |
| 40 | North Carolina | $28,209 | $13.56 |
| 41 | Colorado | $29,661 | $14.26 |
| 42 | West Virginia | $25,285 | $12.16 |
| 43 | Maine | $25,344 | $12.18 |
| 44 | Louisiana | $27,254 | $13.10 |
| 45 | Idaho | $26,952 | $12.96 |
| 46 | Mississippi | $25,042 | $12.04 |
| 47 | Texas | $26,443 | $12.71 |
| 48 | Oregon | $27,365 | $13.16 |
| 49 | New Mexico | $25,950 | $12.48 |
| 50 | Nevada | $24,382 | $11.72 |
| 51 | Georgia | $26,430 | $12.71 |
The highest-paying cities for guest service specialists are Washington, DC, Rochester, NY, and San Francisco, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $42,765 | $20.56 |
| 2 | Rochester, NY | $39,231 | $18.86 |
| 3 | San Francisco, CA | $35,383 | $17.01 |
| 4 | Boston, MA | $34,553 | $16.61 |
| 5 | Billings, MT | $34,526 | $16.60 |
| 6 | Minneapolis, MN | $34,504 | $16.59 |
| 7 | Salt Lake City, UT | $32,942 | $15.84 |
| 8 | Spokane, WA | $32,796 | $15.77 |
| 9 | Rochester, NH | $32,245 | $15.50 |
| 10 | Charlottesville, VA | $31,976 | $15.37 |
| 11 | Grand Rapids, MI | $30,691 | $14.76 |
| 12 | Murfreesboro, TN | $29,775 | $14.31 |
| 13 | Boulder, CO | $29,721 | $14.29 |
| 14 | Des Moines, IA | $29,719 | $14.29 |
| 15 | Clearwater, FL | $28,728 | $13.81 |
| 16 | Chicago, IL | $28,717 | $13.81 |
| 17 | Madison, WI | $28,485 | $13.69 |
| 18 | Sanford, NC | $28,222 | $13.57 |
| 19 | Saint Louis, MO | $27,970 | $13.45 |
| 20 | Goodyear, AZ | $27,836 | $13.38 |
A guest service specialist's salary ranges from $25,000 a year at the 10th percentile to $42,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $42,000 | $3,500 | $20 |
| 75th Percentile | $37,000 | $3,083 | $18 |
| Average | $32,603 | $2,717 | $16 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $25,000 | $2,083 | $12 |
The highest paying types of guest service specialists are customer service expert, service specialist, and client specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Receptionist/Customer Service | $30,604 | $2,550 | $14.71 | 216,587 |
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Guest Service Representative | $26,847 | $2,237 | $12.91 | 142,302 |
| Guest Service Attendant | $27,051 | $2,254 | $13.01 | 72,078 |
Top companies hiring guest service specialists now:
Guest service specialist salaries at Alston & Bird and City of Austin are the highest-paying according to our most recent salary estimates. In addition, the average guest service specialist salary at companies like Minnesota State Fair and University of Rochester are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Alston & Bird | $41,391 | $19.90 |
| 2 | City of Austin | $37,486 | $18.02 |
| 3 | Minnesota State Fair | $37,139 | $17.86 |
| 4 | University of Rochester | $36,469 | $17.53 |
| 5 | Bluewater Waterfront Grill | $36,212 | $17.41 |
| 6 | EPAM Systems | $36,187 | $17.40 |
| 7 | Hyatt Hotels | $35,409 | $17.02 |
| 8 | Salt Lake County | $35,367 | $17.00 |
| 9 | Four Seasons Hotels and Resorts | $35,167 | $16.91 |
| 10 | Parkland Hospital | $35,062 | $16.86 |
| 11 | Asbury Automotive Group | $34,315 | $16.50 |
| 12 | Lexington Medical Center | $34,275 | $16.48 |
| 13 | Helio Health | $33,959 | $16.33 |
| 14 | Colonial Williamsburg Foundation | $32,853 | $15.79 |
| 15 | The Escape Game | $32,490 | $15.62 |
| 16 | University of Michigan | $32,378 | $15.57 |
| 17 | Pioneer Bank | $32,343 | $15.55 |
| 18 | HealthTrust | $32,231 | $15.50 |
| 19 | InvitedHome | $32,220 | $15.49 |
| 20 | Mammoth Mountain | $32,124 | $15.44 |
The average guest service specialist salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Retail | $33,140 | $15.93 |
| 2 | Media | $32,685 | $15.71 |
| 3 | Hospitality | $31,746 | $15.26 |
| 4 | Health Care | $30,430 | $14.63 |
| 5 | Automotive | $29,236 | $14.06 |
The average guest service specialist salary has risen by $4,750 over the last ten years. In 2014, the average guest service specialist earned $27,853 annually, but today, they earn $32,603 a year. That works out to a 11% change in pay for guest service specialists over the last decade.
Compare guest service specialist salaries for cities or states with the national average over time.
Compare guest service specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $32,600 | $15.67 | +3.1% |
| 2025 | $31,600 | $15.18 | +2.8% |
| 2024 | $30,700 | $14.76 | +2.5% |
| 2023 | $29,900 | $14.39 | +1.8% |
| 2022 | $29,400 | $14.13 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Young Lifeorporated | Crooked Creek Ranch-Guest Services Specialist I | Fraser, CO | 06/30/2025 | $31,305 |
| UNC Health Care Systems | Guest Services Specialist | Chapel Hill, NC | 06/29/2025 | $36,376 |
| Rock Hill Ford | Guest Experience Specialist | Rock Hill, SC | 06/29/2025 | $41,740 |
| Community Forward | Relief Guest Services Specialist | San Francisco, CA | 06/28/2025 | $45,914 |
| Metrocrest Services | Guest Experience Specialist (Bilingual) | Carrollton, TX | 06/28/2025 | $39,653 |
| Audubon Nature Institute Inc. | Guest Engagement Specialist | New Orleans, LA | 06/26/2025 | $31,305 |
| Sitio de Experiencia de Candidatos | Guest Experience Specialist | San Diego, CA | 06/26/2025 | $48,314 |
| Marriott | Guest Experience Specialist | Danbury, CT | 06/24/2025 | $39,778 |
| Marriott International | Guest Experience Specialist | Denver, CO | 06/23/2025 | $42,366 |
| Working at Signature Aviation | Guest Experience Specialist-Hpn | White Plains, NY | 06/23/2025 | $48,001 |
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