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The average help desk manager salary in the United States is $96,278. Help desk manager salaries typically range between $74,000 and $125,000 yearly. The average hourly rate for help desk managers is $46.29 per hour.
Help desk manager salary is impacted by location, education, and experience. Help desk managers earn the highest average salary in New Jersey.
The highest-paying states for help desk managers are New Jersey, Pennsylvania, and New Mexico. The lowest average help desk manager salary states are Alaska, Nebraska, and Tennessee.
Rank | State | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Pennsylvania | $106,665 | $51.28 |
2 | Nevada | $103,201 | $49.62 |
3 | Virginia | $101,777 | $48.93 |
4 | New Jersey | $108,738 | $52.28 |
5 | New Mexico | $106,134 | $51.03 |
6 | New Hampshire | $98,631 | $47.42 |
7 | North Carolina | $99,327 | $47.75 |
8 | Vermont | $93,598 | $45.00 |
9 | California | $103,009 | $49.52 |
10 | Louisiana | $104,591 | $50.28 |
11 | Rhode Island | $90,980 | $43.74 |
12 | Kentucky | $95,129 | $45.74 |
13 | Georgia | $88,669 | $42.63 |
14 | Delaware | $91,469 | $43.98 |
15 | New York | $90,085 | $43.31 |
16 | Washington | $95,049 | $45.70 |
17 | Missouri | $87,341 | $41.99 |
18 | Montana | $82,048 | $39.45 |
19 | Minnesota | $89,278 | $42.92 |
20 | Massachusetts | $92,186 | $44.32 |
21 | District of Columbia | $87,816 | $42.22 |
22 | Oregon | $88,531 | $42.56 |
23 | Texas | $81,872 | $39.36 |
24 | Iowa | $88,759 | $42.67 |
25 | Maryland | $85,809 | $41.25 |
26 | Arizona | $80,605 | $38.75 |
27 | Utah | $78,810 | $37.89 |
28 | Illinois | $84,362 | $40.56 |
29 | Connecticut | $89,095 | $42.83 |
30 | Indiana | $80,491 | $38.70 |
31 | Michigan | $82,048 | $39.45 |
32 | Wisconsin | $83,524 | $40.16 |
33 | Wyoming | $75,264 | $36.18 |
34 | Maine | $80,729 | $38.81 |
35 | Alaska | $71,353 | $34.30 |
36 | North Dakota | $71,779 | $34.51 |
37 | Hawaii | $68,056 | $32.72 |
38 | Florida | $71,701 | $34.47 |
39 | Ohio | $73,349 | $35.26 |
40 | Colorado | $72,757 | $34.98 |
41 | Arkansas | $74,704 | $35.92 |
42 | West Virginia | $74,182 | $35.66 |
43 | Alabama | $75,424 | $36.26 |
44 | South Carolina | $71,587 | $34.42 |
45 | Idaho | $76,996 | $37.02 |
46 | Mississippi | $73,954 | $35.55 |
47 | Tennessee | $69,750 | $33.53 |
48 | Nebraska | $70,904 | $34.09 |
49 | Oklahoma | $72,108 | $34.67 |
50 | Kansas | $67,072 | $32.25 |
51 | South Dakota | $68,853 | $33.10 |
The highest-paying cities for help desk managers are Berkeley, CA, Trenton, NJ, and Carson City, NV.
Rank | City | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Berkeley, CA | $110,876 | $53.31 |
2 | Trenton, NJ | $108,484 | $52.16 |
3 | Carson City, NV | $106,001 | $50.96 |
4 | Baton Rouge, LA | $104,933 | $50.45 |
5 | Arlington, VA | $102,332 | $49.20 |
6 | Cary, NC | $100,733 | $48.43 |
7 | Concord, NH | $98,193 | $47.21 |
8 | Frankfort, KY | $95,595 | $45.96 |
9 | Boston, MA | $92,212 | $44.33 |
10 | Dover, DE | $91,595 | $44.04 |
11 | New York, NY | $90,344 | $43.43 |
12 | Hartford, CT | $89,036 | $42.81 |
13 | Atlanta, GA | $88,335 | $42.47 |
14 | Des Moines, IA | $87,962 | $42.29 |
15 | Washington, DC | $87,810 | $42.22 |
16 | Jefferson City, MO | $87,456 | $42.05 |
17 | Annapolis, MD | $86,191 | $41.44 |
18 | Chicago, IL | $84,732 | $40.74 |
19 | Helena, MT | $83,142 | $39.97 |
20 | Madison, WI | $82,933 | $39.87 |
A help desk manager's salary ranges from $74,000 a year at the 10th percentile to $125,000 at the 90th percentile.
Percentile | Annual Salary | Monthly Salary | Hourly Rate |
---|---|---|---|
90th Percentile | $125,000 | $10,417 | $60 |
75th Percentile | $110,000 | $9,167 | $53 |
Average | $96,278 | $8,023 | $46 |
25th Percentile | $83,000 | $6,917 | $40 |
10th Percentile | $74,000 | $6,167 | $36 |
The highest paying types of help desk managers are desktop engineer, support lead, and technical support services manager.
Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
Technician Support Tier | $54,889 | $4,574 | $26.39 | 109,671 |
Computer Technician | $39,767 | $3,314 | $19.12 | 95,688 |
Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
Hardware Technician | $47,851 | $3,988 | $23.01 | 85,174 |
Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
Top companies hiring help desk managers now:
Help desk manager salaries at Meta and Cantaloupe are the highest-paying according to our most recent salary estimates. In addition, the average help desk manager salary at companies like Salesforce and OSI Systems are highly competitive.
Rank | Company | Average Salary | Hourly Rate |
---|---|---|---|
1 | Meta | $152,598 | $73.36 |
2 | Cantaloupe | $109,739 | $52.76 |
3 | Salesforce | $108,493 | $52.16 |
4 | OSI Systems | $98,048 | $47.14 |
5 | Revance Therapeutics | $97,437 | $46.84 |
6 | TEKsystems | $97,415 | $46.83 |
7 | First Hawaiian Bank | $94,927 | $45.64 |
8 | MRI Software | $94,377 | $45.37 |
9 | CCC Intelligent Solutions | $93,942 | $45.16 |
10 | ICF | $92,128 | $44.29 |
11 | Amyx | $91,672 | $44.07 |
12 | Kavaliro | $90,919 | $43.71 |
13 | WNYC | $90,375 | $43.45 |
14 | Iron Bow Technologies | $89,680 | $43.12 |
15 | Cognosante | $87,613 | $42.12 |
16 | Veolia Water Tech | $87,580 | $42.11 |
17 | Randstad North America, Inc. | $87,522 | $42.08 |
18 | Technical and Management Resources | $83,854 | $40.31 |
19 | Colorado State Express | $82,962 | $39.89 |
20 | Employers Direct Corporation | $82,962 | $39.89 |
The average help desk manager salary varies across industries:
Rank | Industry | Average Salary | Hourly Rate |
---|---|---|---|
1 | Technology | $93,765 | $45.08 |
2 | Finance | $90,459 | $43.49 |
3 | Manufacturing | $84,209 | $40.49 |
4 | Professional | $83,227 | $40.01 |
5 | Health Care | $80,136 | $38.53 |
6 | Government | $70,374 | $33.83 |
The average help desk manager salary has risen by $14,713 over the last ten years. In 2014, the average help desk manager earned $81,565 annually, but today, they earn $96,278 a year. That works out to a 9% change in pay for help desk managers over the last decade.
Compare help desk manager salaries for cities or states with the national average over time.
Compare help desk manager salaries for individual cities or states with the national average.
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $96,300 | $46.29 | +3.3% |
2024 | $93,100 | $44.76 | +2.3% |
2023 | $91,000 | $43.75 | +1.5% |
2022 | $89,600 | $43.09 | +1.6% |
2021 | $88,200 | $42.38 | +1.6% |
Company | Job | Location | Date Added | Salary |
---|---|---|---|---|
Taziki's Cafe | Help Desk Manager | Vestavia Hills, AL | 12/14/2024 | $50,000 |
CTC | Help Desk Manager | Augusta, GA | 12/13/2024 | $105,000 |
Online River | Help Desk Manager | Los Angeles, CA | 12/13/2024 | $54,262 |
Humm Kombucha | IT Help Desk Manager | Bend, OR | 12/12/2024 | $75,000 |
Franklin Fitch | Help Desk Manager | New York, NY | 12/12/2024 | $130,000 |
University of South Carolina | IT Help Desk Manager | Union, NJ | 12/11/2024 | $41,740 |
Leidos | Help Desk Manager | Stafford Courthouse, VA | 12/06/2024 | $80,600 |
Toyota of Greensburg | IT Help Desk Manager | Las Vegas, NV | 12/04/2024 | $68,000 |
General Dynamics | Help Desk Manager-US Senate | Washington, DC | 12/03/2024 | $140,250 |
Level One Personnel | MSP Help Desk/Escalation Manager | Columbia, MD | 12/03/2024 | $120,000 |
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