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Help Desk Manager salary

Average help desk manager salary

$96,278

$46.29 hourly rate

Entry-level help desk manager salary
$74,000 yearly salary
Updated January 8, 2025

How much does a help desk manager make?

The average help desk manager salary in the United States is $96,278. Help desk manager salaries typically range between $74,000 and $125,000 yearly. The average hourly rate for help desk managers is $46.29 per hour.

Help desk manager salary is impacted by location, education, and experience. Help desk managers earn the highest average salary in New Jersey.

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Help desk manager salary by: 

Where can a Help Desk Manager earn more?

Compare salary by location
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133k
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Ashburn, VA$110,876
Madison, WI$82,933
Compare salary by company
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173k
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Meta$152,598
Employers Direct Corporation$82,962

Help Desk Manager salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Comparably and Payscale, the average salary for a help desk manager typically falls between $69,183 and $112,884.
zippia
$96,278yearly
comparably[1]
$88,587yearly
Salary.com[2]
$112,884yearly
payscale[3]
$69,183yearly

Average help desk manager salary by state

The highest-paying states for help desk managers are New Jersey, Pennsylvania, and New Mexico. The lowest average help desk manager salary states are Alaska, Nebraska, and Tennessee.

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  • County View
Average Salary:

Highest paying states for help desk managers

RankStateAvg. SalaryHourly Rate
1Pennsylvania$106,665$51.28
2Nevada$103,201$49.62
3Virginia$101,777$48.93
4New Jersey$108,738$52.28
5New Mexico$106,134$51.03
6New Hampshire$98,631$47.42
7North Carolina$99,327$47.75
8Vermont$93,598$45.00
9California$103,009$49.52
10Louisiana$104,591$50.28
11Rhode Island$90,980$43.74
12Kentucky$95,129$45.74
13Georgia$88,669$42.63
14Delaware$91,469$43.98
15New York$90,085$43.31
16Washington$95,049$45.70
17Missouri$87,341$41.99
18Montana$82,048$39.45
19Minnesota$89,278$42.92
20Massachusetts$92,186$44.32
21District of Columbia$87,816$42.22
22Oregon$88,531$42.56
23Texas$81,872$39.36
24Iowa$88,759$42.67
25Maryland$85,809$41.25
26Arizona$80,605$38.75
27Utah$78,810$37.89
28Illinois$84,362$40.56
29Connecticut$89,095$42.83
30Indiana$80,491$38.70
31Michigan$82,048$39.45
32Wisconsin$83,524$40.16
33Wyoming$75,264$36.18
34Maine$80,729$38.81
35Alaska$71,353$34.30
36North Dakota$71,779$34.51
37Hawaii$68,056$32.72
38Florida$71,701$34.47
39Ohio$73,349$35.26
40Colorado$72,757$34.98
41Arkansas$74,704$35.92
42West Virginia$74,182$35.66
43Alabama$75,424$36.26
44South Carolina$71,587$34.42
45Idaho$76,996$37.02
46Mississippi$73,954$35.55
47Tennessee$69,750$33.53
48Nebraska$70,904$34.09
49Oklahoma$72,108$34.67
50Kansas$67,072$32.25
51South Dakota$68,853$33.10

Highest paying cities for help desk managers

The highest-paying cities for help desk managers are Berkeley, CA, Trenton, NJ, and Carson City, NV.

RankCityAvg. SalaryHourly Rate
1Berkeley, CA$110,876$53.31
2Trenton, NJ$108,484$52.16
3Carson City, NV$106,001$50.96
4Baton Rouge, LA$104,933$50.45
5Arlington, VA$102,332$49.20
6Cary, NC$100,733$48.43
7Concord, NH$98,193$47.21
8Frankfort, KY$95,595$45.96
9Boston, MA$92,212$44.33
10Dover, DE$91,595$44.04
11New York, NY$90,344$43.43
12Hartford, CT$89,036$42.81
13Atlanta, GA$88,335$42.47
14Des Moines, IA$87,962$42.29
15Washington, DC$87,810$42.22
16Jefferson City, MO$87,456$42.05
17Annapolis, MD$86,191$41.44
18Chicago, IL$84,732$40.74
19Helena, MT$83,142$39.97
20Madison, WI$82,933$39.87

Help Desk Manager salary details

A help desk manager's salary ranges from $74,000 a year at the 10th percentile to $125,000 at the 90th percentile.

Average Help Desk Manager Salary Graph
Average Help Desk Manager Salary Graph, Trends, and Summary

What is a help desk manager's salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$125,000$10,417$60
75th Percentile$110,000$9,167$53
Average$96,278$8,023$46
25th Percentile$83,000$6,917$40
10th Percentile$74,000$6,167$36

Highest paying help desk manager jobs

The highest paying types of help desk managers are desktop engineer, support lead, and technical support services manager.

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Support Lead$86,816$7,235$41.7498,872
Technician Support Tier$54,889$4,574$26.39109,671
Computer Technician$39,767$3,314$19.1295,688
Desktop Support Technician$41,792$3,483$20.09108,944
Hardware Technician$47,851$3,988$23.0185,174
Desk Support Technician$40,715$3,393$19.57130,485

Top companies hiring help desk managers now:

  1. Citi Jobs (10)
  2. Salesforce Jobs (100)
  3. Unisys Jobs (7)
  4. AT&T Jobs (14)
  5. DXC Technology Jobs (7)

Which companies pay help desk managers the most?

Help desk manager salaries at Meta and Cantaloupe are the highest-paying according to our most recent salary estimates. In addition, the average help desk manager salary at companies like Salesforce and OSI Systems are highly competitive.

RankCompanyAverage SalaryHourly Rate
1Meta$152,598$73.36
2Cantaloupe$109,739$52.76
3Salesforce$108,493$52.16
4OSI Systems$98,048$47.14
5Revance Therapeutics$97,437$46.84
6TEKsystems$97,415$46.83
7First Hawaiian Bank$94,927$45.64
8MRI Software$94,377$45.37
9CCC Intelligent Solutions$93,942$45.16
10ICF$92,128$44.29
11Amyx$91,672$44.07
12Kavaliro$90,919$43.71
13WNYC$90,375$43.45
14Iron Bow Technologies$89,680$43.12
15Cognosante$87,613$42.12
16Veolia Water Tech$87,580$42.11
17Randstad North America, Inc.$87,522$42.08
18Technical and Management Resources$83,854$40.31
19Colorado State Express$82,962$39.89
20Employers Direct Corporation$82,962$39.89

Wage gap by gender, race and education

$99,000$98,400$97,800$97,200$96,600$96,000
MaleFemale

Help Desk Manager salary by industry

The average help desk manager salary varies across industries:

  • The average help desk manager salary in the technology industry is $93,765, the highest of any industry.
  • The average help desk manager salary in the finance industry is $90,459.
  • Help desk managers in the government industry earn an average salary of $70,374, the lowest of any industry.

Highest paying industries for help desk managers

RankIndustryAverage SalaryHourly Rate
1Technology$93,765$45.08
2Finance$90,459$43.49
3Manufacturing$84,209$40.49
4Professional$83,227$40.01
5Health Care$80,136$38.53
6Government$70,374$33.83

High Paying Help Desk Manager Jobs

Help Desk Manager salary trends

The average help desk manager salary has risen by $14,713 over the last ten years. In 2014, the average help desk manager earned $81,565 annually, but today, they earn $96,278 a year. That works out to a 9% change in pay for help desk managers over the last decade.

Compare help desk manager salaries for cities or states with the national average over time.

Average help desk manager salary over time

Compare help desk manager salaries for individual cities or states with the national average.

    Help Desk Manager salary by year

    YearAvg. SalaryHourly Rate% Change
    2025$96,300$46.29+3.3%
    2024$93,100$44.76+2.3%
    2023$91,000$43.75+1.5%
    2022$89,600$43.09+1.6%
    2021$88,200$42.38+1.6%

    Recently added help desk manager salaries

    CompanyJobLocationDate AddedSalary
    Taziki's CafeHelp Desk ManagerVestavia Hills, AL12/14/2024$50,000
    CTCHelp Desk ManagerAugusta, GA12/13/2024$105,000
    Online RiverHelp Desk ManagerLos Angeles, CA12/13/2024$54,262
    Humm KombuchaIT Help Desk ManagerBend, OR12/12/2024$75,000
    Franklin FitchHelp Desk ManagerNew York, NY12/12/2024$130,000
    University of South CarolinaIT Help Desk ManagerUnion, NJ12/11/2024$41,740
    LeidosHelp Desk ManagerStafford Courthouse, VA12/06/2024$80,600
    Toyota of GreensburgIT Help Desk ManagerLas Vegas, NV12/04/2024$68,000
    General DynamicsHelp Desk Manager-US SenateWashington, DC12/03/2024$140,250
    Level One PersonnelMSP Help Desk/Escalation ManagerColumbia, MD12/03/2024$120,000

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