How much does an incident manager make?

The average incident manager salary in the United States is $87,053. Incident manager salaries typically range between $63,000 and $119,000 yearly. The average hourly rate for incident managers is $41.85 per hour. Incident manager salary is impacted by location, education, and experience. Incident managers earn the highest average salary in New York.

Incident manager salary

Q: What state pays Incident Managers the most?

New York pays Incident Managers the most in the United States, with an average salary of $106,648 per year, or $51.27 per hour.

Q: How do I know if I'm being paid fairly as an incident manager?

You know if you are being paid fairly as an incident manager if your pay is close to the average pay for the state you live in. For example, if you live in Massachusetts you should be paid close to $106,363 per year.

Average incident manager salary

$87,053

$41.85 hourly rate

Entry-level incident manager salary

$63,000 yearly salary

Updated January 8, 2025

Incident Manager Salary Overview

The salary for an Incident Manager typically ranges from $60,000 to $120,000 per year, depending on various factors such as experience, industry, and geographic location. As of October 2025, the average salary stands at $87,053, with top earners making significantly more. This role is crucial in organizations, especially in IT and operations, where incident management ensures minimal downtime and effective response strategies.

Factors Influencing Salary

Experience: Entry-level positions start at lower salaries, while seasoned professionals can command higher rates.
Location: Salaries vary widely by state; metropolitan areas typically offer higher compensation.
Industry: Roles in tech and finance often pay more than those in non-profit sectors.

For those seeking higher salaries, consider pursuing certifications such as ITIL or PMP, which can enhance your qualifications and marketability in this competitive field.

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Where can an Incident Manager earn more?

Compare salary by location

129k

109k

89k

69k

49k

Columbus, OH$108,221

Providence, RI$79,096

Compare salary by company

152k

132k

112k

92k

72k

Airbnb$128,901

Salesforce$101,800

Incident manager salaries by experience level

Incident manager salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Glassdoor, Comparably and Payscale, the average salary for an incident manager typically falls between $87,053 and $106,491.

zippia

$87,053yearly

glassdoor[1]

$91,718yearly

comparably[2]

$106,491yearly

Salary.com[3]

$103,226yearly

payscale[4]

$98,854yearly

Average incident manager salary by state

The average incident manager salary in New York, Massachusetts, and Connecticut are the highest in the U.S. The lowest average incident manager salary states are Kentucky, Iowa, and Hawaii.

State view
County view

Average salary:

Highest paying states for incident managers

Rank	State	Avg. salary	Hourly rate
1	Massachusetts	$106,363	$51.14
2	Connecticut	$106,357	$51.13
3	New York	$106,648	$51.27
4	Washington	$98,219	$47.22
5	California	$104,004	$50.00
6	Virginia	$95,672	$46.00
7	Minnesota	$95,120	$45.73
8	Nevada	$96,114	$46.21
9	Michigan	$94,602	$45.48
10	Illinois	$92,068	$44.26
11	Georgia	$95,503	$45.91
12	Oregon	$86,148	$41.42
13	New Hampshire	$87,027	$41.84
14	Pennsylvania	$85,763	$41.23
15	Arizona	$84,236	$40.50
16	New Jersey	$93,362	$44.89
17	District of Columbia	$89,196	$42.88
18	Indiana	$83,466	$40.13
19	Tennessee	$84,962	$40.85
20	Delaware	$84,592	$40.67
21	West Virginia	$79,019	$37.99
22	Texas	$81,681	$39.27
23	Maine	$83,912	$40.34
24	Maryland	$82,237	$39.54
25	Utah	$78,146	$37.57
26	Rhode Island	$79,092	$38.02
27	Ohio	$78,839	$37.90
28	Montana	$80,637	$38.77
29	Mississippi	$81,224	$39.05
30	Louisiana	$82,437	$39.63
31	Wisconsin	$77,210	$37.12
32	Oklahoma	$81,445	$39.16
33	Idaho	$77,674	$37.34
34	Alaska	$82,427	$39.63
35	Vermont	$77,735	$37.37
36	South Dakota	$78,914	$37.94
37	North Carolina	$77,760	$37.38
38	Alabama	$77,900	$37.45
39	Arkansas	$75,761	$36.42
40	Colorado	$74,382	$35.76
41	Nebraska	$75,048	$36.08
42	North Dakota	$75,838	$36.46
43	Kansas	$75,360	$36.23
44	Wyoming	$67,153	$32.29
45	Hawaii	$70,644	$33.96
46	New Mexico	$73,040	$35.12
47	Kentucky	$72,115	$34.67
48	South Carolina	$73,623	$35.40
49	Florida	$68,872	$33.11
50	Iowa	$71,433	$34.34
51	Missouri	$69,588	$33.46

Top incident manager jobs near you

Highest paying cities for incident managers

The highest-paying cities for incident managers are San Francisco, CA, New York, NY, and Boston, MA.

Rank	City	Avg. salary	Hourly rate
1	San Francisco, CA	$108,221	$52.03
2	New York, NY	$106,969	$51.43
3	Boston, MA	$106,379	$51.14
4	Hartford, CT	$106,233	$51.07
5	Seattle, WA	$98,812	$47.51
6	Arlington, VA	$95,942	$46.13
7	Atlanta, GA	$95,551	$45.94
8	Saint Paul, MN	$95,280	$45.81
9	Jersey City, NJ	$93,447	$44.93
10	Chicago, IL	$92,334	$44.39
11	Washington, DC	$89,199	$42.88
12	Philadelphia, PA	$86,197	$41.44
13	Portland, OR	$85,856	$41.28
14	Phoenix, AZ	$84,205	$40.48
15	Indianapolis, IN	$83,426	$40.11
16	Baton Rouge, LA	$82,576	$39.70
17	Baltimore, MD	$82,335	$39.58
18	Austin, TX	$82,272	$39.55
19	Oklahoma City, OK	$81,458	$39.16
20	Providence, RI	$79,096	$38.03

Incident manager salary details

An incident manager's salary ranges from $63,000 a year at the 10th percentile to $119,000 at the 90th percentile.

Average incident manager salary graph, trends, and summary

What is an incident manager's salary?

Percentile	Annual salary	Monthly salary	Hourly rate
90th Percentile	$119,000	$9,917	$57
75th Percentile	$102,000	$8,500	$49
Average	$87,053	$7,254	$42
25th Percentile	$73,000	$6,083	$35
10th Percentile	$63,000	$5,250	$30

Highest paying incident manager jobs

The highest paying types of incident managers are engineering director, senior engineering manager, and vice president of engineering.

Job title	Annual salary	Monthly salary	Hourly rate	Job openings
Engineering Supervisor	$97,535	$8,128	$46.89	57,046
Engineering Director	$162,252	$13,521	$78.01	63,868
Manager, Systems Engineering	$130,127	$10,844	$62.56	174,962
Research And Development Director	$137,944	$11,495	$66.32	102,901
Information Technology Technical Services Manager	$114,021	$9,502	$54.82	209,334
Engineering/Maintenance Manager	$99,907	$8,326	$48.03	125,639

Top companies hiring incident managers now:

Which companies pay incident managers the most?

Incident manager salaries at Airbnb and PayPal are the highest-paying according to our most recent salary estimates. In addition, the average incident manager salary at companies like Databricks and Turo are highly competitive.

Rank	Company	Average salary	Hourly rate
1	Airbnb	$128,901	$61.97
2	PayPal	$128,774	$61.91
3	Databricks	$121,892	$58.60
4	Turo	$119,608	$57.50
5	Amazon	$119,232	$57.32
6	Snowflake Computing	$116,702	$56.11
7	Cisco	$112,987	$54.32
8	Bloomberg	$111,813	$53.76
9	Citi	$109,951	$52.86
10	ViacomCBS	$109,647	$52.71
11	Mandiant	$109,298	$52.55
12	Fanatics	$109,159	$52.48
13	ICE Mortgage Technology	$109,094	$52.45
14	JPMorgan Chase & Co.	$106,676	$51.29
15	Capgemini	$105,172	$50.56
16	Expedia Group	$104,399	$50.19
17	MoneyGram International	$103,145	$49.59
18	General Electric	$102,120	$49.10
19	Intuit	$101,987	$49.03
20	Salesforce	$101,800	$48.94

Wage gap by gender, race and education

$84,000$83,200$82,400$81,600$80,800$80,000

MaleFemale

Incident Manager salary by industry

The average incident manager salary varies across industries:

The average incident manager salary in the finance industry is $96,270, the highest of any industry.
The average incident manager salary in the finance industry is $87,989.
Incident managers in the professional industry earn an average salary of $86,910, the lowest of any industry.

Highest paying industries for incident managers

Rank	Industry	Average salary	Hourly rate
1	Finance	$96,270	$46.28
2	Technology	$87,989	$42.30
3	Manufacturing	$87,373	$42.01
4	Professional	$86,910	$41.78

High paying incident manager jobs

Incident manager salary trends

The average incident manager salary has risen by $15,916 over the last ten years. In 2014, the average incident manager earned $71,137 annually, but today, they earn $87,053 a year. That works out to a 11% change in pay for incident managers over the last decade.

Compare incident manager salaries for cities or states with the national average over time.

Average incident manager salary over time

Compare incident manager salaries for individual cities or states with the national average.

Incident manager salary by year

Year	Avg. salary	Hourly rate	% Change
2025	$87,100	$41.85	+3.1%
2024	$84,300	$40.54	+2.8%
2023	$81,900	$39.40	+2.2%
2022	$80,200	$38.55	+2.2%
2021	$78,400	$37.71	+1.4%

Recently added incident manager salaries

Company	Job	Location	Date added	Salary
Kyriba	Incident Manager	Florida City, FL	06/30/2025	$99,300
Vizient	Change and Incident Manager Lead	Irving, TX	06/30/2025	$102,400
Ntrs	Major Incident Manager	Chicago, IL	06/30/2025	$95,600
Belcan	Incident Manager-Tier 2	Annapolis, MD	06/26/2025	$68,641
Payment Operations Lead	Incident and Crisis Response Manager	New York, NY	06/26/2025	$120,000
Payoneer	Incident and Crisis Response Manager	New York, NY	06/23/2025	$120,000
Citigroup Inc.	Incident Manager-Business Command Center-Hybrid	Irving, TX	06/18/2025	$76,230
Amazon.com, Inc.	Principal Incident Manager, Prime Video	Seattle, WA	06/15/2025	$149,200
Western Union Co	Major Incident Manager	Austin, TX	06/14/2025	$115,000
Novos Fiber	Incident Management Manager	Dallas, TX	06/14/2025	$100,000

Incident manager salary FAQs

What state pays Incident Managers the most?

How do I know if I'm being paid fairly as an incident manager?

Have more questions? See all answers to common executive management questions.

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Updated January 8, 2025

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