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Junior customer service representative salary
Average junior customer service representative salary
$14.55
Average Junior Customer Service Representative Salary
The average salary for a Junior Customer Service Representative is approximately $30,266 annually. This translates to about $15 per hour. Salaries can vary significantly based on factors such as geographical location, industry, and years of experience.
Where Can a Junior Customer Service Representative Earn More?
In certain states and cities, salaries are considerably higher. For example, cities with robust customer service sectors often offer competitive wages. Researching local job markets can help identify the best opportunities.
Factors Influencing Salary
- Experience: More years in customer service can lead to higher pay.
- Industry: Some industries, like tech and finance, typically offer higher salaries.
- Location: Urban areas often provide better compensation due to a higher cost of living.
For those considering a career in customer service, understanding these factors is crucial for making informed career choices. Utilize Zippia to explore detailed salary information, job openings, and career advice tailored to your aspirations.
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Where can a Junior Customer Service Representative earn more?
Average junior customer service representative salary by state
The highest-paying states for junior customer service representatives are California, Illinois, and Arizona. The lowest average junior customer service representative salary states are Mississippi, Alabama, and New Mexico.
- State view
- County view
Highest paying states for junior customer service representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Illinois | $36,052 | $17.33 |
| 2 | Arizona | $34,007 | $16.35 |
| 3 | Idaho | $32,098 | $15.43 |
| 4 | Indiana | $31,533 | $15.16 |
| 5 | Tennessee | $32,507 | $15.63 |
| 6 | Michigan | $31,668 | $15.22 |
| 7 | Wisconsin | $31,752 | $15.27 |
| 8 | Oklahoma | $31,589 | $15.19 |
| 9 | Nevada | $33,095 | $15.91 |
| 10 | Iowa | $29,008 | $13.95 |
| 11 | Montana | $29,713 | $14.29 |
| 12 | Massachusetts | $33,652 | $16.18 |
| 13 | California | $37,010 | $17.79 |
| 14 | District of Columbia | $38,941 | $18.72 |
| 15 | Minnesota | $30,551 | $14.69 |
| 16 | Ohio | $29,659 | $14.26 |
| 17 | Maine | $28,173 | $13.54 |
| 18 | Utah | $30,133 | $14.49 |
| 19 | Nebraska | $29,421 | $14.14 |
| 20 | Colorado | $30,736 | $14.78 |
| 21 | Washington | $31,813 | $15.29 |
| 22 | Texas | $28,524 | $13.71 |
| 23 | Vermont | $29,907 | $14.38 |
| 24 | Rhode Island | $30,491 | $14.66 |
| 25 | North Dakota | $26,633 | $12.80 |
| 26 | Kansas | $27,476 | $13.21 |
| 27 | Wyoming | $25,554 | $12.29 |
| 28 | Connecticut | $28,467 | $13.69 |
| 29 | Pennsylvania | $27,665 | $13.30 |
| 30 | West Virginia | $24,119 | $11.60 |
| 31 | Alaska | $29,012 | $13.95 |
| 32 | Oregon | $29,208 | $14.04 |
| 33 | New York | $29,521 | $14.19 |
| 34 | South Dakota | $25,158 | $12.10 |
| 35 | North Carolina | $27,246 | $13.10 |
| 36 | Maryland | $28,364 | $13.64 |
| 37 | Louisiana | $24,220 | $11.64 |
| 38 | New Hampshire | $26,048 | $12.52 |
| 39 | Missouri | $25,589 | $12.30 |
| 40 | Kentucky | $22,645 | $10.89 |
| 41 | Mississippi | $23,175 | $11.14 |
| 42 | Virginia | $26,936 | $12.95 |
| 43 | Alabama | $23,135 | $11.12 |
| 44 | South Carolina | $24,112 | $11.59 |
| 45 | Delaware | $24,486 | $11.77 |
| 46 | Hawaii | $26,155 | $12.57 |
| 47 | Florida | $22,160 | $10.65 |
| 48 | Arkansas | $23,884 | $11.48 |
| 49 | New Jersey | $25,973 | $12.49 |
| 50 | Georgia | $22,704 | $10.92 |
| 51 | New Mexico | $22,858 | $10.99 |
Highest paying cities for junior customer service representatives
The highest-paying cities for junior customer service representatives are Washington, DC, Camarillo, CA, and Phoenix, AZ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $38,943 | $18.72 |
| 2 | Camarillo, CA | $37,022 | $17.80 |
| 3 | Phoenix, AZ | $34,132 | $16.41 |
| 4 | Reno, NV | $33,512 | $16.11 |
| 5 | Salt Lake City, UT | $30,102 | $14.47 |
| 6 | Burlington, VT | $29,905 | $14.38 |
| 7 | New York, NY | $29,474 | $14.17 |
| 8 | West Des Moines, IA | $29,018 | $13.95 |
| 9 | Richardson, TX | $28,567 | $13.73 |
| 10 | Woodlawn, MD | $28,422 | $13.66 |
| 11 | Hickory, NC | $27,362 | $13.15 |
| 12 | Greenville, SC | $24,511 | $11.78 |
| 13 | Tampa, FL | $22,280 | $10.71 |
Junior customer service representative salary details
A junior customer service representative's salary ranges from $24,000 a year at the 10th percentile to $37,000 at the 90th percentile.
What is a junior customer service representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $37,000 | $3,083 | $18 |
| 75th Percentile | $33,000 | $2,750 | $16 |
| Average | $30,266 | $2,522 | $15 |
| 25th Percentile | $27,000 | $2,250 | $13 |
| 10th Percentile | $24,000 | $2,000 | $12 |
Highest paying junior customer service representative jobs
The highest paying types of junior customer service representatives are customer service expert, customer service executive, and customer sales representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Bilingual Customer Service | $32,388 | $2,699 | $15.57 | 201,631 |
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Service Technician | $36,757 | $3,063 | $17.67 | 282,953 |
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
Top companies hiring junior customer service representatives now:
Which companies pay junior customer service representatives the most?
Junior customer service representative salaries at Northwest Hardwoods and Fiserv are the highest-paying according to our most recent salary estimates. In addition, the average junior customer service representative salary at companies like CHEMetrics and Makita Tools USA are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Northwest Hardwoods | $34,953 | $16.80 |
| 2 | Fiserv | $31,990 | $15.38 |
| 3 | CHEMetrics | $31,552 | $15.17 |
| 4 | Makita Tools USA | $31,411 | $15.10 |
| 5 | Equifax | $31,273 | $15.04 |
| 6 | Evans & Chambers Technology | $31,225 | $15.01 |
| 7 | Security | $30,300 | $14.57 |
| 8 | Robert Half | $29,638 | $14.25 |
| 9 | Addison Group | $28,797 | $13.84 |
| 10 | Domino's Pizza | $24,792 | $11.92 |
| 11 | Hearst | $24,365 | $11.71 |
Wage gap by gender, race and education
Junior Customer Service Representative salary by industry
The average junior customer service representative salary varies across industries:
- The average junior customer service representative salary in the energy industry is $34,907, the highest of any industry.
- The average junior customer service representative salary in the finance industry is $31,713.
- Junior customer service representatives in the media industry earn an average salary of $24,834, the lowest of any industry.
Highest paying industries for junior customer service representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Energy | $34,907 | $16.78 |
| 2 | Insurance | $31,713 | $15.25 |
| 3 | Manufacturing | $31,238 | $15.02 |
| 4 | Technology | $30,176 | $14.51 |
| 5 | Retail | $29,584 | $14.22 |
| 6 | Professional | $26,497 | $12.74 |
| 7 | Media | $24,834 | $11.94 |
High paying junior customer service representative jobs
Junior customer service representative salary trends
The average junior customer service representative salary has risen by $4,410 over the last ten years. In 2014, the average junior customer service representative earned $25,856 annually, but today, they earn $30,266 a year. That works out to a 11% change in pay for junior customer service representatives over the last decade.
Compare junior customer service representative salaries for cities or states with the national average over time.
Average junior customer service representative salary over time
Compare junior customer service representative salaries for individual cities or states with the national average.
Junior customer service representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $30,300 | $14.55 | +3.1% |
| 2025 | $29,300 | $14.10 | +2.8% |
| 2024 | $28,500 | $13.71 | +2.5% |
| 2023 | $27,800 | $13.36 | +1.8% |
| 2022 | $27,300 | $13.12 | +1.8% |
Recently added junior customer service representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Prime Response | Junior Concierge and Customer Service | Woodlawn, MD | 06/14/2025 | $41,740 |
| Blue Compass RV | Customer Service Representative Junior and Senior | Grapevine, TX | 05/25/2025 | $33,392 |
| Pfizer | Customer Service Representative Junior Vaccines) | Collegeville, PA | 05/24/2025 | $52,175 |
| Schilling | Customer Service Junior | Enon, OH | 02/28/2025 | $45,914 |
| Pfizer | Customer Service Representative Junior | Memphis, TN | 02/27/2025 | $41,385 |
| Integr8Staff | Junior Customer Service REP | Flowery Branch, GA | 02/05/2025 | $36,523 |
| GTT, LLC | Junior Customer Service Representative | Framingham, MA | 01/28/2025 | $45,914 |
| Schilling | Customer Service Junior | Enon, OH | 01/28/2025 | $45,914 |
| Hilb Group | Personal Lines Junior Customer Service Representative | Armonk, NY | 01/27/2025 | $65,000 |
| Teksystems | Customer Service Representative-Junior Years) | Indianapolis, IN | 12/05/2024 | $41,740 |
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