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As of October 2025, the average annual salary for a Lead Support Technician stands at $95,420, which equates to about $46 per hour. This field offers a promising career path for those with technical expertise, especially in IT and customer support. Factors such as geographic location, years of experience, and industry can significantly influence earning potential.
The salary for a Lead Support Technician can vary widely based on several factors. In high-demand locations such as San Francisco and New York, salaries can exceed the average, reflecting the cost of living and demand for skilled technicians. Additionally, professionals with more experience tend to command higher wages. Understanding these dynamics enables potential candidates to negotiate better compensation packages.
States such as California, New York, and Texas offer some of the highest salaries for Lead Support Technicians. Cities like Seattle and Austin are also emerging as competitive markets due to the growing tech industry. By targeting opportunities in these regions, job seekers can maximize their earning potential and career growth.
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The highest-paying states for lead support technicians are New Jersey, Delaware, and Pennsylvania. The lowest average lead support technician salary states are Colorado, South Dakota, and Idaho.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pennsylvania | $109,306 | $52.55 |
| 2 | California | $106,215 | $51.06 |
| 3 | Nevada | $87,407 | $42.02 |
| 4 | Delaware | $109,658 | $52.72 |
| 5 | Arkansas | $80,303 | $38.61 |
| 6 | Massachusetts | $99,855 | $48.01 |
| 7 | Maryland | $97,876 | $47.06 |
| 8 | District of Columbia | $98,423 | $47.32 |
| 9 | New Jersey | $110,779 | $53.26 |
| 10 | Rhode Island | $96,378 | $46.34 |
| 11 | Michigan | $76,358 | $36.71 |
| 12 | Connecticut | $92,388 | $44.42 |
| 13 | New York | $97,860 | $47.05 |
| 14 | Virginia | $86,703 | $41.68 |
| 15 | Vermont | $82,306 | $39.57 |
| 16 | Alabama | $75,443 | $36.27 |
| 17 | Hawaii | $91,577 | $44.03 |
| 18 | North Carolina | $80,912 | $38.90 |
| 19 | Washington | $77,412 | $37.22 |
| 20 | South Carolina | $75,256 | $36.18 |
| 21 | Arizona | $76,625 | $36.84 |
| 22 | Georgia | $79,255 | $38.10 |
| 23 | Illinois | $77,542 | $37.28 |
| 24 | West Virginia | $75,182 | $36.15 |
| 25 | Texas | $78,951 | $37.96 |
| 26 | Maine | $74,975 | $36.05 |
| 27 | New Mexico | $66,891 | $32.16 |
| 28 | Kentucky | $72,736 | $34.97 |
| 29 | Ohio | $74,211 | $35.68 |
| 30 | Oklahoma | $65,366 | $31.43 |
| 31 | New Hampshire | $75,434 | $36.27 |
| 32 | Louisiana | $67,382 | $32.40 |
| 33 | Indiana | $67,986 | $32.69 |
| 34 | Wisconsin | $68,282 | $32.83 |
| 35 | Tennessee | $70,536 | $33.91 |
| 36 | Florida | $67,980 | $32.68 |
| 37 | Oregon | $71,758 | $34.50 |
| 38 | Utah | $55,154 | $26.52 |
| 39 | South Dakota | $54,317 | $26.11 |
| 40 | Kansas | $56,635 | $27.23 |
| 41 | Iowa | $66,860 | $32.14 |
| 42 | Idaho | $52,786 | $25.38 |
| 43 | Nebraska | $57,903 | $27.84 |
| 44 | Missouri | $63,173 | $30.37 |
| 45 | North Dakota | $66,396 | $31.92 |
| 46 | Minnesota | $61,768 | $29.70 |
| 47 | Alaska | $32,031 | $15.40 |
| 48 | Mississippi | $64,152 | $30.84 |
| 49 | Montana | $45,202 | $21.73 |
| 50 | Colorado | $55,150 | $26.51 |
| 51 | Wyoming | $49,227 | $23.67 |
The highest-paying cities for lead support technicians are San Francisco, CA, Boston, MA, and Washington, DC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $115,484 | $55.52 |
| 2 | Boston, MA | $99,368 | $47.77 |
| 3 | Washington, DC | $98,425 | $47.32 |
| 4 | New York, NY | $98,251 | $47.24 |
| 5 | Arlington, VA | $87,949 | $42.28 |
| 6 | Henderson, NV | $87,317 | $41.98 |
| 7 | San Antonio, TX | $83,624 | $40.20 |
| 8 | Seattle, WA | $79,439 | $38.19 |
| 9 | Alpharetta, GA | $79,103 | $38.03 |
| 10 | Chicago, IL | $78,476 | $37.73 |
| 11 | Cleveland, OH | $77,075 | $37.06 |
| 12 | Tucson, AZ | $76,650 | $36.85 |
| 13 | Fargo, ND | $71,645 | $34.44 |
| 14 | Portland, OR | $70,565 | $33.93 |
| 15 | Saint Petersburg, FL | $68,760 | $33.06 |
| 16 | Indianapolis, IN | $67,396 | $32.40 |
| 17 | La Crosse, WI | $64,235 | $30.88 |
| 18 | Kansas City, MO | $60,169 | $28.93 |
| 19 | Omaha, NE | $58,769 | $28.25 |
| 20 | Sioux Falls, SD | $56,413 | $27.12 |
A lead support technician's salary ranges from $64,000 a year at the 10th percentile to $140,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $140,000 | $11,667 | $67 |
| 75th Percentile | $116,000 | $9,667 | $56 |
| Average | $95,420 | $7,952 | $46 |
| 25th Percentile | $77,000 | $6,417 | $37 |
| 10th Percentile | $64,000 | $5,333 | $31 |
The highest paying types of lead support technicians are technical support senior engineer, lead technician, and technician support team leader.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Technical Support Engineer | $85,716 | $7,143 | $41.21 | 184,542 |
| Technician Support Team Leader | $88,988 | $7,416 | $42.78 | 142,576 |
| Technician Support Tier | $54,889 | $4,574 | $26.39 | 109,671 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
Top companies hiring lead support technicians now:
Lead support technician salaries at Google and Pwc are the highest-paying according to our most recent salary estimates. In addition, the average lead support technician salary at companies like Autodesk and West Tennessee Healthcare are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | $108,467 | $52.15 | |
| 2 | Pwc | $108,159 | $52.00 |
| 3 | Autodesk | $107,818 | $51.84 |
| 4 | West Tennessee Healthcare | $107,196 | $51.54 |
| 5 | Nokia | $104,373 | $50.18 |
| 6 | Citi | $103,829 | $49.92 |
| 7 | Kiewit | $102,885 | $49.46 |
| 8 | Informatica | $101,279 | $48.69 |
| 9 | Cisco | $100,621 | $48.38 |
| 10 | Teva Pharmaceuticals | $100,331 | $48.24 |
| 11 | AT&T | $100,273 | $48.21 |
| 12 | CompuCom Systems Inc | $100,072 | $48.11 |
| 13 | Rivian | $99,734 | $47.95 |
| 14 | Blue Shield of California | $99,685 | $47.93 |
| 15 | Stefanini | $99,655 | $47.91 |
| 16 | Bank of America | $99,416 | $47.80 |
| 17 | Microsoft | $98,987 | $47.59 |
| 18 | Eaton | $97,550 | $46.90 |
| 19 | Verint | $96,742 | $46.51 |
| 20 | Prologis | $96,682 | $46.48 |
The average lead support technician salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $92,806 | $44.62 |
| 2 | Telecommunication | $82,382 | $39.61 |
| 3 | Media | $67,588 | $32.49 |
| 4 | Health Care | $62,821 | $30.20 |
| 5 | Hospitality | $57,601 | $27.69 |
| 6 | Retail | $55,325 | $26.60 |
The average lead support technician salary has risen by $14,581 over the last ten years. In 2014, the average lead support technician earned $80,839 annually, but today, they earn $95,420 a year. That works out to a 9% change in pay for lead support technicians over the last decade.
Compare lead support technician salaries for cities or states with the national average over time.
Compare lead support technician salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $95,400 | $45.88 | +3.3% |
| 2025 | $92,300 | $44.36 | +2.3% |
| 2024 | $90,200 | $43.36 | +1.5% |
| 2023 | $88,800 | $42.70 | +1.6% |
| 2022 | $87,400 | $42.01 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| at&T | Lead Network Technology Support | Atlanta, GA | 06/27/2025 | $106,100 |
| at&T | Lead Network Technology Support | Dallas, TX | 06/27/2025 | $106,100 |
| The Gap | Lead Support Technician | New York, NY | 06/21/2025 | $77,000 |
| Parsons | Molecular Biology Lead Technical Support | Frederick, MD | 06/20/2025 | $144,800 |
| Parsons Commercial Technology Group Inc. | Molecular Virology Lead Technical Support | Frederick, MD | 06/20/2025 | $86,700 |
| Radar | Lead, Deployment Technical Support | New York, NY | 06/18/2025 | $47,000 |
| Serco | UK Technical Support Lead | New London, CT | 06/13/2025 | $98,875 |
| Serco Group | UK Technical Support Lead | Groton, CT | 06/12/2025 | $98,875 |
| GCX Healthcare Solutions | Technical Integration Customer Support Lead | Franklin Town, MA | 06/05/2025 | $80,000 |
| Jpmorgan Chase & Co | AV Technology Regional Support Lead AV Deployment & OPS | New York, NY | 05/29/2025 | $142,500 |
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