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Member service director salary
Average member service director salary
$57,541
Average Member Service Director Salary
The average salary for a Member Service Director is around $57,541 annually. This figure can change based on factors like geographic location, industry, and years of experience. For instance, entry-level positions may start lower, while experienced professionals can earn significantly more.
Salary by Experience Level
Entry-level Member Service Directors typically earn less than their seasoned counterparts. With a few years of experience, salaries can increase substantially. It's common for professionals in this role to see salary growth as they gain skills and take on more responsibilities.
Highest Paying States and Cities
Locations such as California and New York frequently offer higher salaries due to the cost of living and demand for skilled professionals. In major cities, opportunities abound, often providing competitive compensation packages.
Job Opportunities
As a Member Service Director, career advancement is possible by moving into higher management roles or specializing in areas like customer experience or operations management. Staying informed about industry trends and networking can also enhance job prospects.
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Where can a Member Service Director earn more?
Member service director salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level member service director | $50,400 | $24.25 |
| Mid-level member service director | $54,000 | $25.98 |
| Senior-level member service director | $64,900 | $31.21 |
Average member service director salary by state
The average member service director salary in New York, New Jersey, and Massachusetts are the highest in the U.S. The lowest average member service director salary states are Montana, Oklahoma, and Alaska.
- State view
- County view
Highest paying states for member service directors
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $94,565 | $45.46 |
| 2 | Vermont | $77,964 | $37.48 |
| 3 | Oregon | $76,712 | $36.88 |
| 4 | Massachusetts | $90,903 | $43.70 |
| 5 | District of Columbia | $84,033 | $40.40 |
| 6 | West Virginia | $67,375 | $32.39 |
| 7 | New Jersey | $93,840 | $45.12 |
| 8 | New Hampshire | $73,921 | $35.54 |
| 9 | California | $82,344 | $39.59 |
| 10 | Maine | $72,415 | $34.81 |
| 11 | Rhode Island | $86,942 | $41.80 |
| 12 | Washington | $71,279 | $34.27 |
| 13 | Michigan | $78,905 | $37.94 |
| 14 | Utah | $71,301 | $34.28 |
| 15 | Connecticut | $76,376 | $36.72 |
| 16 | Maryland | $85,900 | $41.30 |
| 17 | Delaware | $66,164 | $31.81 |
| 18 | Pennsylvania | $73,283 | $35.23 |
| 19 | Texas | $64,186 | $30.86 |
| 20 | Illinois | $65,965 | $31.71 |
| 21 | Ohio | $60,083 | $28.89 |
| 22 | Idaho | $59,485 | $28.60 |
| 23 | Virginia | $65,517 | $31.50 |
| 24 | Louisiana | $52,875 | $25.42 |
| 25 | Nevada | $62,897 | $30.24 |
| 26 | Wyoming | $56,287 | $27.06 |
| 27 | Kentucky | $58,528 | $28.14 |
| 28 | Indiana | $58,636 | $28.19 |
| 29 | Colorado | $57,886 | $27.83 |
| 30 | South Dakota | $48,907 | $23.51 |
| 31 | Georgia | $57,563 | $27.67 |
| 32 | South Carolina | $49,815 | $23.95 |
| 33 | Wisconsin | $53,644 | $25.79 |
| 34 | Tennessee | $54,265 | $26.09 |
| 35 | Hawaii | $48,835 | $23.48 |
| 36 | New Mexico | $53,977 | $25.95 |
| 37 | Mississippi | $48,293 | $23.22 |
| 38 | Arizona | $58,041 | $27.90 |
| 39 | Iowa | $52,214 | $25.10 |
| 40 | Oklahoma | $47,989 | $23.07 |
| 41 | North Dakota | $46,942 | $22.57 |
| 42 | Alabama | $46,755 | $22.48 |
| 43 | Nebraska | $48,825 | $23.47 |
| 44 | Montana | $48,165 | $23.16 |
| 45 | Florida | $49,936 | $24.01 |
| 46 | Arkansas | $49,950 | $24.01 |
| 47 | North Carolina | $50,944 | $24.49 |
| 48 | Alaska | $47,287 | $22.73 |
| 49 | Minnesota | $49,750 | $23.92 |
| 50 | Missouri | $48,988 | $23.55 |
| 51 | Kansas | $44,979 | $21.62 |
Highest paying cities for member service directors
The highest-paying cities for member service directors are New York, NY, Plymouth, MA, and Santa Rosa, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $95,008 | $45.68 |
| 2 | Plymouth, MA | $91,417 | $43.95 |
| 3 | Santa Rosa, CA | $90,278 | $43.40 |
| 4 | Portland, OR | $75,127 | $36.12 |
| 5 | Tacoma, WA | $72,971 | $35.08 |
| 6 | Harrisburg, PA | $72,237 | $34.73 |
| 7 | Lehi, UT | $71,736 | $34.49 |
| 8 | Las Vegas, NV | $62,224 | $29.92 |
| 9 | Columbus, OH | $58,645 | $28.19 |
| 10 | Indianapolis, IN | $58,166 | $27.96 |
| 11 | Englewood, CO | $57,665 | $27.72 |
| 12 | Atlanta, GA | $57,131 | $27.47 |
| 13 | Davenport, IA | $53,300 | $25.63 |
| 14 | Madison, WI | $52,638 | $25.31 |
| 15 | Edina, MN | $49,708 | $23.90 |
| 16 | Plantation, FL | $49,630 | $23.86 |
| 17 | Mooresville, NC | $49,538 | $23.82 |
| 18 | Omaha, NE | $49,316 | $23.71 |
| 19 | Oklahoma City, OK | $49,003 | $23.56 |
| 20 | Bentonville, AR | $48,930 | $23.52 |
Member service director salary details
A member service director's salary ranges from $32,000 a year at the 10th percentile to $103,000 at the 90th percentile.
What is a member service director's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $103,000 | $8,583 | $50 |
| 75th Percentile | $78,000 | $6,500 | $38 |
| Average | $57,541 | $4,795 | $28 |
| 25th Percentile | $42,000 | $3,500 | $20 |
| 10th Percentile | $32,000 | $2,667 | $15 |
Highest paying member service director jobs
The highest paying types of member service directors are service director, director, and communications lead.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Residential Manager | $39,112 | $3,259 | $18.80 | 11,464 |
| Student Manager | $50,950 | $4,246 | $24.50 | 14,721 |
| House Manager | $37,235 | $3,103 | $17.90 | 28,706 |
| Youth Leader | $29,481 | $2,457 | $14.17 | 31,851 |
| Home Manager | $75,914 | $6,326 | $36.50 | 49,494 |
| Communications Lead | $96,988 | $8,082 | $46.63 | 20,413 |
Top companies hiring member service directors now:
Which companies pay member service directors the most?
Member service director salaries at Sierra Nevada and CareSource are the highest-paying according to our most recent salary estimates. In addition, the average member service director salary at companies like American Red Cross and Blue Cross Blue Shield of Michigan are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Sierra Nevada | $103,090 | $49.56 |
| 2 | CareSource | $97,563 | $46.91 |
| 3 | American Red Cross | $97,407 | $46.83 |
| 4 | Blue Cross Blue Shield of Michigan | $95,898 | $46.10 |
| 5 | USAA | $88,040 | $42.33 |
| 6 | Pediatric Associates, Inc. | $81,977 | $39.41 |
| 7 | ASAE | $71,324 | $34.29 |
| 8 | Collectivehealth, Inc. | $68,170 | $32.77 |
| 9 | The Korte Company | $63,885 | $30.71 |
| 10 | Chipotle Mexican Grill | $63,611 | $30.58 |
| 11 | Jobcase | $61,758 | $29.69 |
| 12 | YMCA | $59,503 | $28.61 |
| 13 | Montage Hotels & Resorts | $59,195 | $28.46 |
| 14 | Walmart | $56,115 | $26.98 |
| 15 | Monticello Motor Club | $54,982 | $26.43 |
| 16 | Blue Diamond Growers | $53,869 | $25.90 |
| 17 | DuTrac Community Credit Union | $50,343 | $24.20 |
| 18 | Robert Half | $44,764 | $21.52 |
| 19 | Orange County | $41,688 | $20.04 |
| 20 | Summit Credit Union | $40,619 | $19.53 |
Wage gap by gender, race and education
Member service director salary trends
The average member service director salary has risen by $9,044 over the last ten years. In 2014, the average member service director earned $48,497 annually, but today, they earn $57,541 a year. That works out to a 8% change in pay for member service directors over the last decade.
Compare member service director salaries for cities or states with the national average over time.
Average member service director salary over time
Compare member service director salaries for individual cities or states with the national average.
Member service director salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $57,500 | $27.66 | +3.5% |
| 2024 | $55,500 | $26.69 | +2.7% |
| 2023 | $54,000 | $25.96 | +1.9% |
| 2022 | $53,000 | $25.48 | -0.9% |
| 2021 | $53,500 | $25.71 | +1.8% |
Recently added member service director salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| YMCA of Greater Dayton | Member Services | Dayton, OH | 06/23/2025 | $22,331 |
| Mac's List | Member Services Director | Salem, OR | 06/20/2025 | $92,523 |
| Pinnacle Fit Clubs | Member Services E Washington | Indianapolis, IN | 06/14/2025 | $27,131 |
| Christian Community Credit Union | Member Service Processor | San Dimas, CA | 06/11/2025 | $41,740 |
| Glow Brands | Retail Member Services Overnight | Georgetown, KY | 06/08/2025 | $33,392 |
| HMC Hospitality Group | Hoots Food Service Member | Cicero, IL | 06/03/2025 | $31,305 |
| YMCA of Greater Dayton | Member Services | Dayton, OH | 05/28/2025 | $22,331 |
| Columbus YMCA | Member Services Director | Columbus, NE | 05/19/2025 | $45,000 |
| Aberdeen Proving Ground Federal Credit Union | Member Service Generalist-Harford County | Edgewood, MD | 05/13/2025 | $43,472 |
| Gulf Winds | Director of Member Services-Contact Center | Pensacola, FL | 05/10/2025 | $75,000 |
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