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A Patient Service Representative typically earns an average salary of $32,476 per year or about $16 per hour. This role encompasses a variety of responsibilities, including managing patient inquiries, scheduling appointments, and ensuring a smooth patient experience. Salaries can fluctuate based on several factors, including geographical location, level of experience, and the specific healthcare setting.
For instance, Patient Service Representatives in states like California and New York may see higher salaries due to the cost of living and demand for healthcare services. Additionally, gaining experience in this role can lead to increased wages, with seasoned professionals often commanding higher pay rates.
Job seekers can enhance their earning potential by pursuing relevant certifications or additional training in healthcare administration, which may open doors to higher-paying positions. As healthcare continues to evolve, the demand for skilled Patient Service Representatives remains strong, making this a promising career path for those interested in the medical field.
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The average patient service representative salary in Vermont, Washington, and Nebraska are the highest in the U.S. The lowest average patient service representative salary states are Florida, Georgia, and Maine.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Mississippi | $36,218 | $17.41 |
| 2 | North Dakota | $36,360 | $17.48 |
| 3 | Kentucky | $35,263 | $16.95 |
| 4 | Washington | $37,860 | $18.20 |
| 5 | Vermont | $42,275 | $20.32 |
| 6 | West Virginia | $35,516 | $17.07 |
| 7 | Wyoming | $36,709 | $17.65 |
| 8 | New Hampshire | $34,126 | $16.41 |
| 9 | New Jersey | $36,766 | $17.68 |
| 10 | Connecticut | $36,740 | $17.66 |
| 11 | Nebraska | $37,101 | $17.84 |
| 12 | Minnesota | $34,798 | $16.73 |
| 13 | New Mexico | $32,700 | $15.72 |
| 14 | New York | $36,459 | $17.53 |
| 15 | Wisconsin | $33,268 | $15.99 |
| 16 | Massachusetts | $35,806 | $17.21 |
| 17 | Pennsylvania | $32,595 | $15.67 |
| 18 | Iowa | $32,598 | $15.67 |
| 19 | Ohio | $31,356 | $15.07 |
| 20 | Missouri | $32,635 | $15.69 |
| 21 | Michigan | $31,896 | $15.33 |
| 22 | Illinois | $32,909 | $15.82 |
| 23 | Arkansas | $32,095 | $15.43 |
| 24 | Hawaii | $33,218 | $15.97 |
| 25 | Arizona | $31,659 | $15.22 |
| 26 | Alabama | $31,969 | $15.37 |
| 27 | Texas | $31,834 | $15.30 |
| 28 | Alaska | $33,903 | $16.30 |
| 29 | Rhode Island | $32,963 | $15.85 |
| 30 | Tennessee | $31,049 | $14.93 |
| 31 | Colorado | $33,204 | $15.96 |
| 32 | Oregon | $33,388 | $16.05 |
| 33 | Indiana | $30,646 | $14.73 |
| 34 | Nevada | $32,046 | $15.41 |
| 35 | California | $35,609 | $17.12 |
| 36 | Maryland | $34,418 | $16.55 |
| 37 | Maine | $30,332 | $14.58 |
| 38 | Louisiana | $30,808 | $14.81 |
| 39 | North Carolina | $31,078 | $14.94 |
| 40 | Virginia | $33,516 | $16.11 |
| 41 | Florida | $30,455 | $14.64 |
| 42 | South Dakota | $30,839 | $14.83 |
| 43 | Delaware | $32,613 | $15.68 |
| 44 | Kansas | $31,511 | $15.15 |
| 45 | Montana | $30,696 | $14.76 |
| 46 | District of Columbia | $33,035 | $15.88 |
| 47 | Idaho | $31,364 | $15.08 |
| 48 | South Carolina | $29,793 | $14.32 |
| 49 | Georgia | $30,450 | $14.64 |
| 50 | Utah | $29,788 | $14.32 |
| 51 | Oklahoma | $28,460 | $13.68 |
The highest-paying cities for patient service representatives are Seattle, WA, Omaha, NE, and Camden, NJ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $37,928 | $18.23 |
| 2 | Omaha, NE | $37,097 | $17.84 |
| 3 | Camden, NJ | $36,791 | $17.69 |
| 4 | Manchester, CT | $36,654 | $17.62 |
| 5 | New York, NY | $36,468 | $17.53 |
| 6 | San Francisco, CA | $35,941 | $17.28 |
| 7 | Boston, MA | $35,779 | $17.20 |
| 8 | Baltimore, MD | $34,477 | $16.58 |
| 9 | Manchester, NH | $34,121 | $16.40 |
| 10 | Richmond, VA | $33,453 | $16.08 |
| 11 | Medford, OR | $33,440 | $16.08 |
| 12 | Madison, WI | $33,287 | $16.00 |
| 13 | Urban Honolulu, HI | $33,243 | $15.98 |
| 14 | Englewood, CO | $33,192 | $15.96 |
| 15 | Providence, RI | $32,951 | $15.84 |
| 16 | Chicago, IL | $32,912 | $15.82 |
| 17 | Allentown, PA | $32,679 | $15.71 |
| 18 | Saint Louis, MO | $32,557 | $15.65 |
| 19 | El Paso, TX | $32,319 | $15.54 |
| 20 | Birmingham, AL | $31,991 | $15.38 |
Patient Service Representatives are the most in-demand in these five cities:
A patient service representative's salary ranges from $27,000 a year at the 10th percentile to $38,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $38,000 | $3,167 | $18 |
| 75th Percentile | $35,000 | $2,917 | $17 |
| Average | $32,476 | $2,706 | $16 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $27,000 | $2,250 | $13 |
The highest paying types of patient service representatives are account management representative, authorization specialist, and patient advocate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Patient Liaison | $32,314 | $2,693 | $15.54 | 84,302 |
| Patient Registrar | $33,494 | $2,791 | $16.10 | 86,721 |
| Patient Coordinator | $32,954 | $2,746 | $15.84 | 97,878 |
| Patient Advocate | $36,325 | $3,027 | $17.46 | 88,778 |
| Account Management Representative | $46,765 | $3,897 | $22.48 | 222,957 |
| Billing Representative | $35,002 | $2,917 | $16.83 | 95,425 |
Top companies hiring patient service representatives now:
Patient service representative salaries at University of California, Berkeley and SightMD are the highest-paying according to our most recent salary estimates. In addition, the average patient service representative salary at companies like Horizon Laser Vision and UC Merced are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | University of California-Berkeley | $41,812 | $20.10 |
| 2 | SightMD | $41,117 | $19.77 |
| 3 | Horizon Laser Vision | $40,958 | $19.69 |
| 4 | UC Merced | $40,602 | $19.52 |
| 5 | Medical University of South Carolina | $40,542 | $19.49 |
| 6 | University of Colorado Boulder | $40,421 | $19.43 |
| 7 | University of California | $40,053 | $19.26 |
| 8 | New York University | $40,043 | $19.25 |
| 9 | The University of Chicago | $39,938 | $19.20 |
| 10 | University of San Diego | $39,625 | $19.05 |
| 11 | Seattle Cancer Care Alliance | $39,457 | $18.97 |
| 12 | Univ Of Colorado-Colorado Spgs | $39,272 | $18.88 |
| 13 | Childrens Community Services | $39,222 | $18.86 |
| 14 | UC Santa Barbara | $39,133 | $18.81 |
| 15 | Brigham and Women's Hospital | $38,996 | $18.75 |
| 16 | Dean Mcgee Eye Institute | $38,960 | $18.73 |
| 17 | Washington State University | $38,569 | $18.54 |
| 18 | University of Rochester | $38,377 | $18.45 |
| 19 | Bastyr University | $38,353 | $18.44 |
| 20 | Mars | $38,350 | $18.44 |
The average patient service representative salary has risen by $4,732 over the last ten years. In 2014, the average patient service representative earned $27,744 annually, but today, they earn $32,476 a year. That works out to a 11% change in pay for patient service representatives over the last decade.
Compare patient service representative salaries for cities or states with the national average over time.
Compare patient service representative salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,500 | $15.61 | +3.1% |
| 2024 | $31,500 | $15.13 | +2.8% |
| 2023 | $30,600 | $14.71 | +2.5% |
| 2022 | $29,800 | $14.33 | +1.8% |
| 2021 | $29,300 | $14.08 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Cmh | Patient Service Representative-Rheumatology | Lewiston, ME | 06/30/2025 | $41,740 |
| Sutterhealth | Patient Services Representative II, Cardiology-Limited Term | San Jose, CA | 06/30/2025 | $61,483 |
| Asian Health Services | Patient Services Representative | Oakland, CA | 06/29/2025 | $57,476 |
| The Doctors Clinic | Patient Services REP | Silverdale, WA | 06/29/2025 | $37,149 |
| Dental Care Alliance | Patient Service Representative | West Springfield Town, MA | 06/29/2025 | $39,653 |
| Avera Health | Patient Services Representative-Neurology | Sioux Falls, SD | 06/29/2025 | $37,044 |
| Community Health and Dental Care, Inc. | Patient Services Representative | Pottstown, PA | 06/29/2025 | $37,566 |
| Overlake Ob Gyn, Pc | OC Patient Services Representative, Float Pool | Bellevue, WA | 06/29/2025 | $45,476 |
| Actalent | Patient Services Representative | Sacramento, CA | 06/29/2025 | $45,914 |
| Cardinal Health 110 | Patient Service Representative | Victorville, CA | 06/28/2025 | $43,827 |
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