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The average salary for a Security and Customer Service role in the United States is approximately $32,115 annually or $15 per hour. This figure can vary significantly based on factors such as geographic location, years of experience, and specific job responsibilities.
Different states offer varying pay scales. For instance, states like California and New York typically report higher salaries due to the cost of living. Understanding where salaries are higher can help job seekers target their applications effectively.
Entry-level positions generally start lower, while those with more experience can earn significantly more. For example, a seasoned professional might earn upwards of $40,000 annually, highlighting the potential for career growth in this sector.
Within the security and customer service fields, roles vary from security guards to customer service managers, each with distinct responsibilities and salary ranges. Being aware of these differences can aid in making informed career choices.
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The highest-paying states for security/customer services are Alaska, Washington, and California. The lowest average security/customer service salary states are Arkansas, Kentucky, and Louisiana.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Nevada | $34,836 | $16.75 |
| 2 | Alaska | $46,414 | $22.31 |
| 3 | Arizona | $33,601 | $16.15 |
| 4 | Minnesota | $33,887 | $16.29 |
| 5 | Rhode Island | $35,096 | $16.87 |
| 6 | Washington | $41,773 | $20.08 |
| 7 | North Dakota | $39,453 | $18.97 |
| 8 | Connecticut | $37,279 | $17.92 |
| 9 | Massachusetts | $37,788 | $18.17 |
| 10 | Wyoming | $32,511 | $15.63 |
| 11 | New Hampshire | $32,756 | $15.75 |
| 12 | Maine | $31,891 | $15.33 |
| 13 | California | $40,219 | $19.34 |
| 14 | New York | $35,570 | $17.10 |
| 15 | Oklahoma | $31,476 | $15.13 |
| 16 | New Jersey | $33,885 | $16.29 |
| 17 | Illinois | $32,030 | $15.40 |
| 18 | Vermont | $32,724 | $15.73 |
| 19 | Oregon | $33,893 | $16.29 |
| 20 | Ohio | $28,853 | $13.87 |
| 21 | Virginia | $33,804 | $16.25 |
| 22 | Pennsylvania | $30,480 | $14.65 |
| 23 | Hawaii | $34,985 | $16.82 |
| 24 | Wisconsin | $30,337 | $14.59 |
| 25 | South Carolina | $28,895 | $13.89 |
| 26 | District of Columbia | $36,065 | $17.34 |
| 27 | Missouri | $30,359 | $14.60 |
| 28 | Utah | $30,786 | $14.80 |
| 29 | South Dakota | $30,841 | $14.83 |
| 30 | Texas | $28,602 | $13.75 |
| 31 | Colorado | $31,857 | $15.32 |
| 32 | Nebraska | $30,775 | $14.80 |
| 33 | New Mexico | $28,576 | $13.74 |
| 34 | Tennessee | $27,479 | $13.21 |
| 35 | Michigan | $28,272 | $13.59 |
| 36 | Idaho | $29,058 | $13.97 |
| 37 | North Carolina | $27,101 | $13.03 |
| 38 | Delaware | $29,480 | $14.17 |
| 39 | Indiana | $27,339 | $13.14 |
| 40 | Georgia | $28,469 | $13.69 |
| 41 | Kansas | $28,946 | $13.92 |
| 42 | Montana | $27,916 | $13.42 |
| 43 | Maryland | $31,071 | $14.94 |
| 44 | Kentucky | $25,480 | $12.25 |
| 45 | Florida | $26,426 | $12.70 |
| 46 | Louisiana | $25,283 | $12.16 |
| 47 | Mississippi | $22,716 | $10.92 |
| 48 | Iowa | $26,476 | $12.73 |
| 49 | Alabama | $24,775 | $11.91 |
| 50 | Arkansas | $26,404 | $12.69 |
| 51 | West Virginia | $24,025 | $11.55 |
The highest-paying cities for security/customer services are Seattle, WA, Santa Ana, CA, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $41,953 | $20.17 |
| 2 | Santa Ana, CA | $39,773 | $19.12 |
| 3 | Boston, MA | $37,828 | $18.19 |
| 4 | Rochester, NY | $35,765 | $17.19 |
| 5 | Las Vegas, NV | $34,722 | $16.69 |
| 6 | Minneapolis, MN | $33,904 | $16.30 |
| 7 | Hillsboro, OR | $33,819 | $16.26 |
| 8 | Phoenix, AZ | $33,700 | $16.20 |
| 9 | Chicago, IL | $32,155 | $15.46 |
| 10 | Denver, CO | $31,838 | $15.31 |
| 11 | Oklahoma City, OK | $31,507 | $15.15 |
| 12 | Allentown, PA | $30,824 | $14.82 |
| 13 | Stevens Point, WI | $30,772 | $14.79 |
| 14 | Salt Lake City, UT | $30,742 | $14.78 |
| 15 | Jefferson City, MO | $30,270 | $14.55 |
| 16 | Albuquerque, NM | $28,732 | $13.81 |
| 17 | Austin, TX | $28,684 | $13.79 |
| 18 | Atlanta, GA | $28,568 | $13.73 |
| 19 | Columbus, OH | $28,491 | $13.70 |
| 20 | Grand Rapids, MI | $28,241 | $13.58 |
A security/customer service's salary ranges from $24,000 a year at the 10th percentile to $41,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $41,000 | $3,417 | $20 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $32,115 | $2,676 | $15 |
| 25th Percentile | $27,000 | $2,250 | $13 |
| 10th Percentile | $24,000 | $2,000 | $12 |
The highest paying types of security/customer services are security specialist, lead security officer, and armed guard.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Public Safety Officer | $36,596 | $3,050 | $17.59 | 122,048 |
| Protective Officer | $40,529 | $3,377 | $19.49 | 103,885 |
| Unarmed Security Guard | $32,946 | $2,746 | $15.84 | 99,613 |
| Security Agent | $35,179 | $2,932 | $16.91 | 125,019 |
| Protection Security Officer | $35,926 | $2,994 | $17.27 | 122,427 |
| Safety And Security Officer | $35,427 | $2,952 | $17.03 | 133,260 |
Top companies hiring security/customer services now:
Security/customer service salaries at JPMorgan Chase & Co. and Bank of America are the highest-paying according to our most recent salary estimates. In addition, the average security/customer service salary at companies like Johnson Controls and USAA are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | JPMorgan Chase & Co. | $56,515 | $27.17 |
| 2 | Bank of America | $50,013 | $24.04 |
| 3 | Johnson Controls | $47,602 | $22.89 |
| 4 | USAA | $45,536 | $21.89 |
| 5 | Regions Bank | $44,225 | $21.26 |
| 6 | Cricket Wireless | $44,103 | $21.20 |
| 7 | Uline | $42,387 | $20.38 |
| 8 | The Dwyer Group | $41,160 | $19.79 |
| 9 | Apple | $41,123 | $19.77 |
| 10 | Citi | $40,630 | $19.53 |
| 11 | Kimberly-Clark | $40,478 | $19.46 |
| 12 | CEVA Logistics | $40,313 | $19.38 |
| 13 | Discover | $40,098 | $19.28 |
| 14 | Amyx | $39,170 | $18.83 |
| 15 | SEH America | $37,914 | $18.23 |
| 16 | Riverdale Elementary School | $37,251 | $17.91 |
| 17 | Shutterfly | $37,176 | $17.87 |
| 18 | Paychex | $36,843 | $17.71 |
| 19 | Tractor Supply | $36,677 | $17.63 |
| 20 | Amazon | $36,193 | $17.40 |
The average security/customer service salary has risen by $7,395 over the last ten years. In 2014, the average security/customer service earned $24,720 annually, but today, they earn $32,115 a year. That works out to a 20% change in pay for security/customer services over the last decade.
Compare security/customer service salaries for cities or states with the national average over time.
Compare security/customer service salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,100 | $15.44 | +4.4% |
| 2024 | $30,700 | $14.76 | +4.0% |
| 2023 | $29,500 | $14.17 | +5.6% |
| 2022 | $27,800 | $13.38 | +4.2% |
| 2021 | $26,700 | $12.81 | +4.4% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Nascar | Security Services Event Staff-Chicagoland Speedway | Joliet, IL | 06/30/2025 | $31,305 |
| Gardaworld | Response Security Customer Service | Richmond Heights, OH | 06/29/2025 | $33,392 |
| Job Listingsallied Universal | Security Officer Unarmed-Customer Service | Pensacola, FL | 06/29/2025 | $29,218 |
| Allied Universal | Security Officer-Patrol Customer Service | San Diego, CA | 06/28/2025 | $43,827 |
| Gardaworld | Concierge Security-Customer Service | Mount Vernon, NY | 06/27/2025 | $37,044 |
| Revelxp | Customer Service and Security Event Staff Duke University | Durham, NC | 06/20/2025 | $32,349 |
| Revelxp | Customer Service and Security Event Staff Clemson University | Clemson, SC | 06/20/2025 | $25,044 |
| Allied Universal | Security Guard-Evenings Customer Service Greeter | King of Prussia, PA | 06/19/2025 | $41,740 |
| Gardaworld | Concierge Security-Customer Service | Indianapolis, IN | 06/18/2025 | $35,479 |
| St. Moritz Security Services | Security Officer/Great Customer Service/Experience (Tampa Regional Office) | Lakeland, FL | 06/12/2025 | $34,498 |
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