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The average salary for a Senior Product Support Specialist stands at $88,888 annually. This figure can vary significantly based on location, industry, and years of experience. For instance, top-paying states often include California, New York, and Texas, where salaries can exceed the national average.
Job seekers may find the highest salaries in industries such as technology and telecommunications. As organizations increasingly rely on sophisticated products, the demand for skilled support specialists grows, leading to competitive compensation packages.
Experience plays a crucial role in salary potential. Entry-level positions typically start around $60,000, while seasoned professionals can earn upwards of $100,000. This trend underscores the importance of continuous learning and professional development in this field.
With the growth of technology, many companies are seeking qualified candidates for Senior Product Support Specialist roles. Websites like Zippia feature numerous job listings, allowing candidates to apply directly and explore opportunities that align with their career goals.
Let Zippia find your next senior product support specialist job
Let Zippia find your next senior product support specialist job
The average senior product support specialist salary in Hawaii, Oregon, and Delaware are the highest in the U.S. The lowest average senior product support specialist salary states are Ohio, South Carolina, and Mississippi.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | North Dakota | $90,254 | $43.39 |
| 2 | North Carolina | $96,406 | $46.35 |
| 3 | Nevada | $92,053 | $44.26 |
| 4 | New Hampshire | $91,651 | $44.06 |
| 5 | Hawaii | $106,542 | $51.22 |
| 6 | Oregon | $105,124 | $50.54 |
| 7 | Texas | $93,373 | $44.89 |
| 8 | Arizona | $90,993 | $43.75 |
| 9 | Arkansas | $88,173 | $42.39 |
| 10 | Virginia | $94,313 | $45.34 |
| 11 | Delaware | $104,575 | $50.28 |
| 12 | Washington | $97,016 | $46.64 |
| 13 | Louisiana | $93,076 | $44.75 |
| 14 | California | $102,124 | $49.10 |
| 15 | Georgia | $92,149 | $44.30 |
| 16 | Minnesota | $89,833 | $43.19 |
| 17 | South Dakota | $86,521 | $41.60 |
| 18 | Connecticut | $102,569 | $49.31 |
| 19 | Michigan | $89,515 | $43.04 |
| 20 | Vermont | $85,506 | $41.11 |
| 21 | Kansas | $88,555 | $42.57 |
| 22 | Missouri | $86,567 | $41.62 |
| 23 | Maine | $84,808 | $40.77 |
| 24 | Illinois | $85,173 | $40.95 |
| 25 | Florida | $88,173 | $42.39 |
| 26 | Montana | $88,818 | $42.70 |
| 27 | Alabama | $82,926 | $39.87 |
| 28 | New Jersey | $90,752 | $43.63 |
| 29 | Wisconsin | $81,026 | $38.95 |
| 30 | Tennessee | $82,895 | $39.85 |
| 31 | Wyoming | $77,415 | $37.22 |
| 32 | District of Columbia | $86,834 | $41.75 |
| 33 | New Mexico | $78,363 | $37.67 |
| 34 | Kentucky | $77,420 | $37.22 |
| 35 | Colorado | $79,335 | $38.14 |
| 36 | Iowa | $79,736 | $38.33 |
| 37 | New York | $87,634 | $42.13 |
| 38 | Alaska | $80,468 | $38.69 |
| 39 | Maryland | $82,965 | $39.89 |
| 40 | Rhode Island | $83,179 | $39.99 |
| 41 | Pennsylvania | $77,114 | $37.07 |
| 42 | West Virginia | $77,750 | $37.38 |
| 43 | Idaho | $76,564 | $36.81 |
| 44 | Utah | $78,834 | $37.90 |
| 45 | Nebraska | $72,288 | $34.75 |
| 46 | South Carolina | $75,669 | $36.38 |
| 47 | Ohio | $75,951 | $36.51 |
| 48 | Massachusetts | $80,647 | $38.77 |
| 49 | Oklahoma | $74,616 | $35.87 |
| 50 | Indiana | $75,219 | $36.16 |
| 51 | Mississippi | $75,623 | $36.36 |
The highest-paying cities for senior product support specialists are San Francisco, CA, Bothell, WA, and Morrisville, NC.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $106,590 | $51.25 |
| 2 | Bothell, WA | $97,499 | $46.87 |
| 3 | Morrisville, NC | $96,826 | $46.55 |
| 4 | Richmond, VA | $94,283 | $45.33 |
| 5 | Austin, TX | $94,069 | $45.23 |
| 6 | Atlanta, GA | $92,121 | $44.29 |
| 7 | New Brunswick, NJ | $90,808 | $43.66 |
| 8 | Portage, MI | $89,192 | $42.88 |
| 9 | Saint Louis, MO | $87,246 | $41.95 |
| 10 | Washington, DC | $86,935 | $41.80 |
| 11 | Chicago, IL | $85,286 | $41.00 |
| 12 | Lakewood, CO | $79,267 | $38.11 |
| 13 | Philadelphia, PA | $77,262 | $37.15 |
A senior product support specialist's salary ranges from $71,000 a year at the 10th percentile to $110,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $110,000 | $9,167 | $53 |
| 75th Percentile | $99,000 | $8,250 | $48 |
| Average | $88,888 | $7,407 | $43 |
| 25th Percentile | $79,000 | $6,583 | $38 |
| 10th Percentile | $71,000 | $5,917 | $34 |
The highest paying types of senior product support specialists are technical support senior engineer, senior support specialist, and senior information technology specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
Top companies hiring senior product support specialists now:
Senior product support specialist salaries at Genentech and Bristol-Myers Squibb are the highest-paying according to our most recent salary estimates. In addition, the average senior product support specialist salary at companies like Hoffmann-LA Roche Inc and The Home Depot are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Genentech | $108,530 | $52.18 |
| 2 | Bristol-Myers Squibb | $104,856 | $50.41 |
| 3 | Hoffmann-LA Roche Inc | $101,284 | $48.69 |
| 4 | The Home Depot | $99,223 | $47.70 |
| 5 | Nokia | $97,268 | $46.76 |
| 6 | Edifecs | $95,950 | $46.13 |
| 7 | Fiserv | $95,718 | $46.02 |
| 8 | Stryker | $95,239 | $45.79 |
| 9 | QuintilesIMS | $94,457 | $45.41 |
| 10 | DIRECTV Puerto Rico | $92,056 | $44.26 |
| 11 | AT&T | $91,488 | $43.98 |
| 12 | Serco | $91,354 | $43.92 |
| 13 | Serco | $86,747 | $41.71 |
| 14 | Capital One | $85,055 | $40.89 |
| 15 | InterContinental Hotels Group Resources, Inc. | $80,919 | $38.90 |
| 16 | IHG Owners Association | $70,037 | $33.67 |
The average senior product support specialist salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Telecommunication | $97,298 | $46.78 |
| 2 | Technology | $91,788 | $44.13 |
| 3 | Manufacturing | $86,995 | $41.82 |
| 4 | Media | $82,307 | $39.57 |
The average senior product support specialist salary has risen by $13,583 over the last ten years. In 2014, the average senior product support specialist earned $75,305 annually, but today, they earn $88,888 a year. That works out to a 9% change in pay for senior product support specialists over the last decade.
Compare senior product support specialist salaries for cities or states with the national average over time.
Compare senior product support specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $88,900 | $42.73 | +3.3% |
| 2025 | $86,000 | $41.33 | +2.3% |
| 2024 | $84,000 | $40.39 | +1.5% |
| 2023 | $82,700 | $39.78 | +1.6% |
| 2022 | $81,400 | $39.13 | +1.6% |
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