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The position of a Senior Service Manager commands an average salary of $129,065 annually in the United States. This figure can vary significantly based on factors such as geographical location, industry, and years of experience. For instance, Senior Service Managers in high-demand sectors often receive higher salaries.
In terms of location, cities like San Francisco and New York often offer some of the highest pay rates, reflecting the cost of living and demand for skilled professionals. Additionally, industries such as technology and healthcare frequently provide competitive compensation packages.
To maximize earning potential, Senior Service Managers can focus on gaining experience and advancing their skills in project management, customer relations, and team leadership. Specializing in specific industries can also enhance job prospects and salary potential. For those considering this career path, understanding the salary landscape and opportunities for advancement is crucial.
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The highest-paying states for senior service managers are California, Washington, and Arizona. The lowest average senior service manager salary states are Kansas, South Carolina, and Hawaii.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $154,765 | $74.41 |
| 2 | California | $156,839 | $75.40 |
| 3 | Arizona | $136,076 | $65.42 |
| 4 | Pennsylvania | $129,084 | $62.06 |
| 5 | New York | $135,040 | $64.92 |
| 6 | Massachusetts | $128,732 | $61.89 |
| 7 | Connecticut | $129,008 | $62.02 |
| 8 | Nevada | $125,077 | $60.13 |
| 9 | Idaho | $124,828 | $60.01 |
| 10 | Ohio | $120,874 | $58.11 |
| 11 | Oregon | $122,346 | $58.82 |
| 12 | Texas | $123,822 | $59.53 |
| 13 | Utah | $118,954 | $57.19 |
| 14 | Kentucky | $121,086 | $58.21 |
| 15 | New Jersey | $123,128 | $59.20 |
| 16 | Michigan | $121,349 | $58.34 |
| 17 | District of Columbia | $124,838 | $60.02 |
| 18 | Virginia | $122,144 | $58.72 |
| 19 | New Hampshire | $119,869 | $57.63 |
| 20 | North Carolina | $116,590 | $56.05 |
| 21 | Maryland | $123,255 | $59.26 |
| 22 | Alaska | $122,863 | $59.07 |
| 23 | Wisconsin | $118,630 | $57.03 |
| 24 | Missouri | $119,371 | $57.39 |
| 25 | Illinois | $116,433 | $55.98 |
| 26 | Vermont | $115,953 | $55.75 |
| 27 | Montana | $114,398 | $55.00 |
| 28 | Minnesota | $116,236 | $55.88 |
| 29 | New Mexico | $117,134 | $56.31 |
| 30 | Rhode Island | $111,313 | $53.52 |
| 31 | Oklahoma | $116,353 | $55.94 |
| 32 | West Virginia | $115,753 | $55.65 |
| 33 | Arkansas | $111,730 | $53.72 |
| 34 | Georgia | $111,361 | $53.54 |
| 35 | North Dakota | $110,351 | $53.05 |
| 36 | Alabama | $110,929 | $53.33 |
| 37 | Colorado | $109,721 | $52.75 |
| 38 | Indiana | $109,152 | $52.48 |
| 39 | Tennessee | $107,553 | $51.71 |
| 40 | Delaware | $109,070 | $52.44 |
| 41 | Mississippi | $109,795 | $52.79 |
| 42 | Florida | $107,687 | $51.77 |
| 43 | Hawaii | $102,739 | $49.39 |
| 44 | Nebraska | $106,258 | $51.09 |
| 45 | Kansas | $105,393 | $50.67 |
| 46 | Louisiana | $107,792 | $51.82 |
| 47 | Maine | $107,378 | $51.62 |
| 48 | Wyoming | $99,975 | $48.06 |
| 49 | South Carolina | $104,174 | $50.08 |
| 50 | Iowa | $101,038 | $48.58 |
| 51 | South Dakota | $101,102 | $48.61 |
The highest-paying cities for senior service managers are San Francisco, CA, Seattle, WA, and Phoenix, AZ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $165,025 | $79.34 |
| 2 | Seattle, WA | $155,959 | $74.98 |
| 3 | Phoenix, AZ | $136,459 | $65.61 |
| 4 | New York, NY | $135,280 | $65.04 |
| 5 | Philadelphia, PA | $129,769 | $62.39 |
| 6 | Hartford, CT | $129,167 | $62.10 |
| 7 | Boston, MA | $128,786 | $61.92 |
| 8 | Washington, DC | $125,000 | $60.10 |
| 9 | Austin, TX | $124,732 | $59.97 |
| 10 | Baltimore, MD | $123,548 | $59.40 |
| 11 | Arlington, VA | $123,312 | $59.28 |
| 12 | Jersey City, NJ | $123,275 | $59.27 |
| 13 | Cleveland, OH | $122,886 | $59.08 |
| 14 | Detroit, MI | $121,760 | $58.54 |
| 15 | Frankfort, KY | $121,516 | $58.42 |
| 16 | Kansas City, MO | $118,943 | $57.18 |
| 17 | Salt Lake City, UT | $118,615 | $57.03 |
| 18 | Raleigh, NC | $117,642 | $56.56 |
| 19 | Madison, WI | $117,504 | $56.49 |
| 20 | Oklahoma City, OK | $116,622 | $56.07 |
A senior service manager's salary ranges from $92,000 a year at the 10th percentile to $179,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $179,000 | $14,917 | $86 |
| 75th Percentile | $153,000 | $12,750 | $74 |
| Average | $129,065 | $10,755 | $62 |
| 25th Percentile | $108,000 | $9,000 | $52 |
| 10th Percentile | $92,000 | $7,667 | $44 |
The highest paying types of senior service managers are senior development manager, customer service director, and senior information technology manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Manager Of Business Services | $98,244 | $8,187 | $47.23 | 313,139 |
| Director Of Managed Services | $120,859 | $10,072 | $58.11 | 117,659 |
| Service Supervisor | $52,539 | $4,378 | $25.26 | 77,954 |
| Service Director | $114,981 | $9,582 | $55.28 | 64,277 |
| Client Service Supervisor | $48,789 | $4,066 | $23.46 | 75,154 |
| Customer Service Director | $134,962 | $11,247 | $64.89 | 158,016 |
Top companies hiring senior service managers now:
Senior service manager salaries at NVIDIA and VMware are the highest-paying according to our most recent salary estimates. In addition, the average senior service manager salary at companies like Boston Consulting Group and Pure Storage are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | NVIDIA | $178,329 | $85.74 |
| 2 | VMware | $173,523 | $83.42 |
| 3 | Boston Consulting Group | $173,306 | $83.32 |
| 4 | Pure Storage | $170,938 | $82.18 |
| 5 | Bain & Company | $169,805 | $81.64 |
| 6 | Emergent BioSolutions | $164,855 | $79.26 |
| 7 | F5 | $161,742 | $77.76 |
| 8 | Citi | $161,665 | $77.72 |
| 9 | Acorda Therapeutics | $161,081 | $77.44 |
| 10 | $160,427 | $77.13 | |
| 11 | eBay | $159,698 | $76.78 |
| 12 | Databricks | $158,041 | $75.98 |
| 13 | Paul, Weiss, Rifkind, Wharton & Garrison | $157,537 | $75.74 |
| 14 | Medallia | $156,291 | $75.14 |
| 15 | SAP | $155,902 | $74.95 |
| 16 | Rivian | $155,651 | $74.83 |
| 17 | Ernst & Young | $154,815 | $74.43 |
| 18 | Genentech | $153,880 | $73.98 |
| 19 | DoorDash | $153,587 | $73.84 |
| 20 | The Walt Disney Company | $151,330 | $72.75 |
The average senior service manager salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Professional | $132,840 | $63.87 |
| 2 | Technology | $121,074 | $58.21 |
| 3 | Finance | $118,460 | $56.95 |
| 4 | Media | $117,782 | $56.63 |
| 5 | Telecommunication | $112,359 | $54.02 |
The average senior service manager salary has risen by $28,298 over the last ten years. In 2014, the average senior service manager earned $100,767 annually, but today, they earn $129,065 a year. That works out to a 11% change in pay for senior service managers over the last decade.
Compare senior service manager salaries for cities or states with the national average over time.
Compare senior service manager salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $129,000 | $62.05 | +3.2% |
| 2025 | $125,000 | $60.08 | +2.6% |
| 2024 | $122,000 | $58.51 | +2.3% |
| 2023 | $119,000 | $57.15 | +2.5% |
| 2022 | $116,000 | $55.75 | +3.1% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Capital One | Senior Manager, Enterprise Services Risk-Insights On Risks, Issues, and Strategy (Iris) | Richmond, VA | 06/30/2025 | $210,500 |
| MKS Instruments | Senior Manager, Engineering Services | Andover, MA | 06/30/2025 | $135,000 |
| Scripps Networks Interactive | Senior Manager, Creative Services, Kmgh/Kcdo | Denver, CO | 06/30/2025 | $85,000 |
| Cushman & Wakefield | Senior Manager, Transformation Americas Services | Cheyenne, WY | 06/30/2025 | $106,250 |
| Cushman & Wakefield | Senior Manager, Transformation Americas Services | Montpelier, VT | 06/30/2025 | $106,250 |
| Pricewaterhousecoopers | Solutioning and Insights Architect, Finance Managed Services-SR. Manager | Atlanta, GA | 06/30/2025 | $103,500 |
| Pricewaterhousecoopers | Specialized Tax Services-Accounting Methods Senior Manager | Ione, WA | 06/30/2025 | $119,300 |
| Assn | Senior Manager-Forensic Services | Durham, NC | 06/29/2025 | $125,000 |
| Your Calling Is Calling-Bayada | Senior Manager, Reimbursement Services | Pennsauken, NJ | 06/29/2025 | $80,000 |
| Global Channel Management, Inc. | Remote Senior Vendor Services Reporting MGR | Snellville, GA | 06/29/2025 | $166,960 |
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