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The average salary for a Senior Support Specialist is approximately $106,515 per year or about $51 per hour. Salaries can vary significantly based on factors like location, industry, and individual experience. For instance, states such as California and New York often report higher salaries due to cost of living and demand for skilled professionals in these areas.
In addition to geographic variations, the industry also plays a crucial role in salary determination. Senior Support Specialists in technology and finance sectors tend to earn more than those in less technical fields. To help you navigate your career path, we provide detailed insights into average salaries by state, highest paying industries, and opportunities for advancement.
Explore the highest paying positions for Senior Support Specialists and identify potential employers that offer competitive compensation packages. Understanding the salary landscape empowers you to make informed decisions about your career trajectory. Keep reading to discover the best states for salary growth and job opportunities.
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The highest-paying states for senior support specialists are New Jersey, Connecticut, and California. The lowest average senior support specialist salary states are Montana, Wyoming, and Colorado.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Louisiana | $112,509 | $54.09 |
| 2 | New Mexico | $105,632 | $50.78 |
| 3 | South Carolina | $108,556 | $52.19 |
| 4 | California | $113,934 | $54.78 |
| 5 | Kentucky | $100,516 | $48.33 |
| 6 | Nevada | $95,972 | $46.14 |
| 7 | Maryland | $111,649 | $53.68 |
| 8 | Michigan | $92,029 | $44.24 |
| 9 | Texas | $106,040 | $50.98 |
| 10 | New Jersey | $117,469 | $56.48 |
| 11 | North Carolina | $107,373 | $51.62 |
| 12 | Connecticut | $114,023 | $54.82 |
| 13 | Massachusetts | $104,686 | $50.33 |
| 14 | District of Columbia | $97,341 | $46.80 |
| 15 | Virginia | $98,139 | $47.18 |
| 16 | New York | $105,058 | $50.51 |
| 17 | Illinois | $85,321 | $41.02 |
| 18 | Delaware | $100,631 | $48.38 |
| 19 | New Hampshire | $97,974 | $47.10 |
| 20 | Pennsylvania | $96,628 | $46.46 |
| 21 | Georgia | $85,620 | $41.16 |
| 22 | Rhode Island | $95,173 | $45.76 |
| 23 | Vermont | $87,213 | $41.93 |
| 24 | Arizona | $84,703 | $40.72 |
| 25 | Alabama | $79,929 | $38.43 |
| 26 | Mississippi | $75,815 | $36.45 |
| 27 | Missouri | $72,521 | $34.87 |
| 28 | Iowa | $81,457 | $39.16 |
| 29 | Arkansas | $70,875 | $34.07 |
| 30 | Indiana | $83,607 | $40.20 |
| 31 | Florida | $86,838 | $41.75 |
| 32 | West Virginia | $81,968 | $39.41 |
| 33 | Washington | $69,798 | $33.56 |
| 34 | Maine | $74,752 | $35.94 |
| 35 | Nebraska | $61,044 | $29.35 |
| 36 | Kansas | $59,387 | $28.55 |
| 37 | Minnesota | $75,422 | $36.26 |
| 38 | South Dakota | $56,871 | $27.34 |
| 39 | Ohio | $78,127 | $37.56 |
| 40 | Oregon | $70,017 | $33.66 |
| 41 | Oklahoma | $65,223 | $31.36 |
| 42 | Hawaii | $67,299 | $32.36 |
| 43 | Utah | $57,998 | $27.88 |
| 44 | Tennessee | $71,540 | $34.39 |
| 45 | Wisconsin | $68,706 | $33.03 |
| 46 | Wyoming | $55,949 | $26.90 |
| 47 | Montana | $56,627 | $27.22 |
| 48 | North Dakota | $53,957 | $25.94 |
| 49 | Idaho | $54,844 | $26.37 |
| 50 | Colorado | $54,916 | $26.40 |
| 51 | Alaska | $34,308 | $16.49 |
The highest-paying cities for senior support specialists are Piscataway, NJ, Mountain View, CA, and Stamford, CT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Piscataway, NJ | $118,139 | $56.80 |
| 2 | Mountain View, CA | $116,648 | $56.08 |
| 3 | Stamford, CT | $115,986 | $55.76 |
| 4 | Annapolis, MD | $112,852 | $54.26 |
| 5 | Austin, TX | $109,899 | $52.84 |
| 6 | Durham, NC | $109,645 | $52.71 |
| 7 | New York, NY | $106,170 | $51.04 |
| 8 | Boston, MA | $104,673 | $50.32 |
| 9 | Washington, DC | $97,381 | $46.82 |
| 10 | Detroit, MI | $93,193 | $44.80 |
| 11 | Pittsburgh, PA | $92,271 | $44.36 |
| 12 | Chicago, IL | $85,945 | $41.32 |
| 13 | Columbus, IN | $84,611 | $40.68 |
| 14 | Phoenix, AZ | $84,595 | $40.67 |
| 15 | Tucker, GA | $84,504 | $40.63 |
| 16 | Columbus, OH | $78,654 | $37.81 |
| 17 | Saint Louis, MO | $76,546 | $36.80 |
| 18 | Minneapolis, MN | $75,430 | $36.26 |
| 19 | Seattle, WA | $70,159 | $33.73 |
| 20 | Milwaukee, WI | $69,581 | $33.45 |
A senior support specialist's salary ranges from $71,000 a year at the 10th percentile to $159,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $159,000 | $13,250 | $76 |
| 75th Percentile | $131,000 | $10,917 | $63 |
| Average | $106,515 | $8,876 | $51 |
| 25th Percentile | $86,000 | $7,167 | $41 |
| 10th Percentile | $71,000 | $5,917 | $34 |
The highest paying types of senior support specialists are technical support senior engineer, senior information technology specialist, and senior specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Systems Support Engineer | $82,561 | $6,880 | $39.69 | 182,434 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Support Analyst | $75,989 | $6,332 | $36.53 | 107,039 |
Top companies hiring senior support specialists now:
Senior support specialist salaries at Eclaro and Booz Allen Hamilton are the highest-paying according to our most recent salary estimates. In addition, the average senior support specialist salary at companies like Biogen and ManTech are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Eclaro | $138,274 | $66.48 |
| 2 | Booz Allen Hamilton | $127,175 | $61.14 |
| 3 | Biogen | $126,823 | $60.97 |
| 4 | ManTech | $126,703 | $60.91 |
| 5 | Resource Logistics | $126,236 | $60.69 |
| 6 | Systems Planning and Analysis | $124,796 | $60.00 |
| 7 | OBXtek | $122,620 | $58.95 |
| 8 | Technical and Management Resources | $119,773 | $57.58 |
| 9 | Bering Straits | $119,676 | $57.54 |
| 10 | CACI International | $118,871 | $57.15 |
| 11 | Prudential Bank | $118,342 | $56.90 |
| 12 | Amyx | $117,517 | $56.50 |
| 13 | Chiron Technology Services | $117,158 | $56.33 |
| 14 | Dime Community Bank | $116,012 | $55.77 |
| 15 | Ricoh | $115,862 | $55.70 |
| 16 | Landstar System | $114,765 | $55.18 |
| 17 | NCI | $114,623 | $55.11 |
| 18 | UnitedHealth Group | $114,236 | $54.92 |
| 19 | Humana | $113,283 | $54.46 |
| 20 | Manifest Solutions | $109,755 | $52.77 |
The average senior support specialist salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Manufacturing | $83,262 | $40.03 |
| 2 | Technology | $80,612 | $38.76 |
| 3 | Professional | $75,754 | $36.42 |
| 4 | Retail | $73,349 | $35.26 |
| 5 | Finance | $72,425 | $34.82 |
| 6 | Health Care | $66,157 | $31.81 |
| 7 | Education | $58,290 | $28.02 |
The average senior support specialist salary has risen by $16,277 over the last ten years. In 2014, the average senior support specialist earned $90,238 annually, but today, they earn $106,515 a year. That works out to a 9% change in pay for senior support specialists over the last decade.
Compare senior support specialist salaries for cities or states with the national average over time.
Compare senior support specialist salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $107,000 | $51.21 | +3.3% |
| 2025 | $103,000 | $49.52 | +2.3% |
| 2024 | $101,000 | $48.40 | +1.5% |
| 2023 | $99,200 | $47.67 | +1.6% |
| 2022 | $97,500 | $46.89 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Jeppesen | Senior Executive Support End User Specialist | Seattle, WA | 06/30/2025 | $99,450 |
| Contact Government Services | SR. User Support Specialist | Washington, DC | 06/30/2025 | $75,965 |
| Xifin | SR. Support Specialist EDI | Charleston, SC | 06/29/2025 | $35,479 |
| Contact Government Services, LLC | Senior User Support Specialist | Kansas City, MO | 06/29/2025 | $56,697 |
| Contact Government Services, LLC | Senior User Support Specialist | Birmingham, AL | 06/29/2025 | $56,697 |
| Contact Government Services, LLC | Senior User Support Specialist II | Rockville, MD | 06/29/2025 | $72,895 |
| Contact Government Services, LLC | Senior User Support Specialist II | Columbia, SC | 06/29/2025 | $72,895 |
| Contact Government Services | Senior User Support Specialist | Fargo, ND | 06/29/2025 | $56,697 |
| Contact Government Services, LLC | SR. User Support Specialist | Trenton, NJ | 06/29/2025 | $75,965 |
| Contact Government Services, LLC | Senior User Support Specialist II | Panama City, FL | 06/29/2025 | $72,895 |
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