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Service agent salary
Average service agent salary
$14.31
Average Service Agent Salary
The average salary for a Service Agent varies based on experience, location, and industry. As of October 2025, the national average stands at $29,769 annually. Factors that contribute to salary differences include the level of experience, with entry-level positions starting lower than those requiring more years in the field.
Where Can a Service Agent Earn More?
Service Agents can find higher salaries in states such as California, New York, and Texas. These states typically offer more job opportunities and higher living costs, reflecting in the salary. Additionally, working in specialized industries, like insurance or customer service for technology firms, can lead to increased compensation.
Service Agent Salaries by Experience Level
Entry-level Service Agents may earn around $25,000 per year, while those with several years of experience can earn upwards of $35,000 annually. Specializing in areas such as technical support or customer relations can further enhance earning potential.
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Where can a Service Agent earn more?
Service agent salaries by experience level
Service agent salary estimates from across the web
Average service agent salary by state
The highest-paying states for service agents are Massachusetts, Rhode Island, and Maine. The lowest average service agent salary states are Mississippi, Virginia, and Kentucky.
- State view
- County view
Highest paying states for service agents
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $34,606 | $16.64 |
| 2 | Rhode Island | $36,116 | $17.36 |
| 3 | New Hampshire | $33,844 | $16.27 |
| 4 | Michigan | $28,648 | $13.77 |
| 5 | Wisconsin | $29,223 | $14.05 |
| 6 | Minnesota | $29,126 | $14.00 |
| 7 | Pennsylvania | $30,823 | $14.82 |
| 8 | Massachusetts | $36,965 | $17.77 |
| 9 | Vermont | $31,174 | $14.99 |
| 10 | New York | $32,364 | $15.56 |
| 11 | North Dakota | $26,223 | $12.61 |
| 12 | Wyoming | $26,903 | $12.93 |
| 13 | Illinois | $27,903 | $13.41 |
| 14 | District of Columbia | $34,006 | $16.35 |
| 15 | Maryland | $30,975 | $14.89 |
| 16 | Colorado | $28,650 | $13.77 |
| 17 | Alabama | $25,885 | $12.44 |
| 18 | Utah | $27,160 | $13.06 |
| 19 | South Dakota | $25,425 | $12.22 |
| 20 | Connecticut | $28,550 | $13.73 |
| 21 | Kansas | $26,246 | $12.62 |
| 22 | Missouri | $25,977 | $12.49 |
| 23 | Iowa | $25,086 | $12.06 |
| 24 | New Jersey | $28,780 | $13.84 |
| 25 | Montana | $25,704 | $12.36 |
| 26 | North Carolina | $26,875 | $12.92 |
| 27 | Texas | $26,757 | $12.86 |
| 28 | Hawaii | $31,743 | $15.26 |
| 29 | Delaware | $26,879 | $12.92 |
| 30 | West Virginia | $24,258 | $11.66 |
| 31 | Indiana | $25,756 | $12.38 |
| 32 | California | $30,181 | $14.51 |
| 33 | Arizona | $25,161 | $12.10 |
| 34 | Nevada | $25,920 | $12.46 |
| 35 | New Mexico | $25,935 | $12.47 |
| 36 | South Carolina | $26,279 | $12.63 |
| 37 | Washington | $28,362 | $13.64 |
| 38 | Ohio | $24,066 | $11.57 |
| 39 | Tennessee | $23,724 | $11.41 |
| 40 | Oregon | $27,007 | $12.98 |
| 41 | Nebraska | $24,205 | $11.64 |
| 42 | Alaska | $27,753 | $13.34 |
| 43 | Mississippi | $23,317 | $11.21 |
| 44 | Georgia | $25,461 | $12.24 |
| 45 | Florida | $24,161 | $11.62 |
| 46 | Idaho | $23,750 | $11.42 |
| 47 | Oklahoma | $21,824 | $10.49 |
| 48 | Louisiana | $21,039 | $10.11 |
| 49 | Kentucky | $21,849 | $10.50 |
| 50 | Virginia | $23,243 | $11.17 |
| 51 | Arkansas | $21,354 | $10.27 |
Highest paying cities for service agents
The highest-paying cities for service agents are Boston, MA, Portland, ME, and Rochester, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $37,005 | $17.79 |
| 2 | Portland, ME | $34,634 | $16.65 |
| 3 | Rochester, NY | $32,652 | $15.70 |
| 4 | Baltimore, MD | $31,172 | $14.99 |
| 5 | San Francisco, CA | $30,734 | $14.78 |
| 6 | Milwaukee, WI | $29,149 | $14.01 |
| 7 | Minneapolis, MN | $29,073 | $13.98 |
| 8 | Englewood, CO | $28,637 | $13.77 |
| 9 | SeaTac, WA | $28,454 | $13.68 |
| 10 | Chicago, IL | $27,984 | $13.45 |
| 11 | Salt Lake City, UT | $27,157 | $13.06 |
| 12 | Greensboro, NC | $26,934 | $12.95 |
| 13 | Portland, OR | $26,889 | $12.93 |
| 14 | Austin, TX | $26,792 | $12.88 |
| 15 | Fargo, ND | $26,452 | $12.72 |
| 16 | Topeka, KS | $26,349 | $12.67 |
| 17 | South Bend, IN | $26,268 | $12.63 |
| 18 | Kansas City, MO | $26,037 | $12.52 |
| 19 | Las Vegas, NV | $25,925 | $12.46 |
| 20 | Alpharetta, GA | $25,518 | $12.27 |
Service agent salary details
A service agent's salary ranges from $22,000 a year at the 10th percentile to $38,000 at the 90th percentile.
What is a service agent's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $38,000 | $3,167 | $18 |
| 75th Percentile | $34,000 | $2,833 | $16 |
| Average | $29,769 | $2,481 | $14 |
| 25th Percentile | $25,000 | $2,083 | $12 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying service agent jobs
The highest paying types of service agents are customer service expert, customer service executive, and customer service professional.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Bilingual Customer Service | $32,388 | $2,699 | $15.57 | 201,631 |
| Customer Service Professional | $46,620 | $3,885 | $22.41 | 251,374 |
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Customer Service Liaison | $36,143 | $3,012 | $17.38 | 206,705 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
Top companies hiring service agents now:
Which companies pay service agents the most?
Service agent salaries at Vestas Blades America and Chicago State University are the highest-paying according to our most recent salary estimates. In addition, the average service agent salary at companies like Idaho Central Credit Union and GEICO are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Vestas Blades America | $43,648 | $20.98 |
| 2 | Chicago State University | $42,832 | $20.59 |
| 3 | Idaho Central Credit Union | $39,287 | $18.89 |
| 4 | GEICO | $37,897 | $18.22 |
| 5 | HUB International | $36,952 | $17.77 |
| 6 | Univest Financial Corporation | $36,551 | $17.57 |
| 7 | Aspen Snowmass | $36,478 | $17.54 |
| 8 | Farmers Insurance | $36,389 | $17.49 |
| 9 | Church Mutual Insurance | $36,135 | $17.37 |
| 10 | Interactive Brokers | $35,676 | $17.15 |
| 11 | BlueCross BlueShield of Tennessee | $35,596 | $17.11 |
| 12 | Massachusetts Institute of Technology | $35,418 | $17.03 |
| 13 | CarMax | $34,980 | $16.82 |
| 14 | Progressive | $34,897 | $16.78 |
| 15 | Hackensack Meridian Health | $34,841 | $16.75 |
| 16 | ARUP Laboratories | $34,318 | $16.50 |
| 17 | Fidelity National Information Solutions | $33,438 | $16.08 |
| 18 | HEI Hotels & Resorts | $33,352 | $16.03 |
| 19 | Mattel | $33,001 | $15.87 |
| 20 | ICONMA | $32,946 | $15.84 |
Wage gap by gender, race and education
Service Agent salary by industry
The average service agent salary varies across industries:
- The average service agent salary in the technology industry is $30,711, the highest of any industry.
- The average service agent salary in the finance industry is $28,948.
- Service agents in the hospitality industry earn an average salary of $25,862, the lowest of any industry.
Highest paying industries for service agents
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $30,711 | $14.76 |
| 2 | Transportation | $28,948 | $13.92 |
| 3 | Professional | $28,118 | $13.52 |
| 4 | Hospitality | $25,862 | $12.43 |
High paying service agent jobs
Service agent salary trends
The average service agent salary has risen by $4,337 over the last ten years. In 2014, the average service agent earned $25,432 annually, but today, they earn $29,769 a year. That works out to a 11% change in pay for service agents over the last decade.
Compare service agent salaries for cities or states with the national average over time.
Average service agent salary over time
Compare service agent salaries for individual cities or states with the national average.
Service agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $29,800 | $14.31 | +3.1% |
| 2025 | $28,800 | $13.86 | +2.8% |
| 2024 | $28,000 | $13.48 | +2.5% |
| 2023 | $27,300 | $13.14 | +1.8% |
| 2022 | $26,800 | $12.90 | +1.8% |
Recently added service agent salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| American Red Cross | Service Agent I | Tucson, AZ | 06/30/2025 | $33,392 |
| Peopleready | Service Agent | Carolina, PR | 06/30/2025 | $21,914 |
| Yes and Company | Owner Services Agent-Soleil Management | Las Vegas, NV | 06/30/2025 | $33,392 |
| City & County of Denver, Co | Aviation Security Badging Service Agent | Denver, CO | 06/30/2025 | $50,088 |
| Indiecampers | Rental Service Agent | Las Vegas, NV | 06/29/2025 | $36,001 |
| Indiecampers | Rental Service Agent | Anchorage, AK | 06/29/2025 | $45,914 |
| Accor Hotels | Royal Service Agent | Los Angeles, CA | 06/28/2025 | $70,749 |
| Four Seasons Hotels Ltd. | Member Services-Club Concierge Agent | Kailua, HI | 06/28/2025 | $60,523 |
| Zoll Data Systems | Rescue Ready Service Agent/Per Diem) | Broomfield, CO | 06/27/2025 | $52,175 |
| Zoll Data Systems | Rescue Ready Service Agent/Per Diem) | San Diego, CA | 06/27/2025 | $52,175 |
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