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The average salary for a Service Associate stands at $38,712 per year, translating to approximately $19 per hour. This figure may vary significantly based on factors like geographic location, years of experience, and industry. For example, Service Associates in high-demand areas or specialized sectors often earn more than their counterparts in entry-level roles.
Experience plays a critical role in determining salary. Entry-level positions typically start at lower ranges, while those with several years in the field often see substantial increases in their earnings. Career advancement opportunities are available, allowing for growth in both responsibility and salary.
Service Associates can find the highest salaries in states like California and New York, where the cost of living is higher but so are the opportunities. By choosing to work in these regions, Service Associates can maximize their earning potential and benefit from a vibrant job market.
Explore various roles within the Service Associate category, including customer service, retail, and administrative positions. Each offers unique experiences and potential for professional development.
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The average service associate salary in New York, Massachusetts, and Delaware are the highest in the U.S. The lowest average service associate salary states are Louisiana, Utah, and North Dakota.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Massachusetts | $60,248 | $28.97 |
| 2 | Delaware | $54,197 | $26.06 |
| 3 | New Hampshire | $53,326 | $25.64 |
| 4 | Connecticut | $52,228 | $25.11 |
| 5 | New York | $62,717 | $30.15 |
| 6 | Maine | $45,843 | $22.04 |
| 7 | New Jersey | $53,911 | $25.92 |
| 8 | Rhode Island | $52,959 | $25.46 |
| 9 | Vermont | $47,350 | $22.76 |
| 10 | Pennsylvania | $51,265 | $24.65 |
| 11 | Michigan | $39,727 | $19.10 |
| 12 | District of Columbia | $62,265 | $29.94 |
| 13 | Ohio | $40,004 | $19.23 |
| 14 | California | $48,834 | $23.48 |
| 15 | Wisconsin | $36,688 | $17.64 |
| 16 | Maryland | $49,260 | $23.68 |
| 17 | Kentucky | $37,674 | $18.11 |
| 18 | Illinois | $39,823 | $19.15 |
| 19 | Texas | $38,773 | $18.64 |
| 20 | North Carolina | $40,898 | $19.66 |
| 21 | Indiana | $37,042 | $17.81 |
| 22 | Minnesota | $37,430 | $18.00 |
| 23 | Arizona | $36,291 | $17.45 |
| 24 | Virginia | $43,833 | $21.07 |
| 25 | Washington | $43,054 | $20.70 |
| 26 | West Virginia | $37,593 | $18.07 |
| 27 | South Dakota | $38,745 | $18.63 |
| 28 | Montana | $38,443 | $18.48 |
| 29 | Kansas | $35,153 | $16.90 |
| 30 | South Carolina | $37,740 | $18.14 |
| 31 | Hawaii | $36,035 | $17.32 |
| 32 | Alabama | $35,261 | $16.95 |
| 33 | Tennessee | $35,530 | $17.08 |
| 34 | Florida | $34,822 | $16.74 |
| 35 | Georgia | $35,966 | $17.29 |
| 36 | Iowa | $33,137 | $15.93 |
| 37 | Colorado | $34,849 | $16.75 |
| 38 | Louisiana | $32,610 | $15.68 |
| 39 | Missouri | $35,634 | $17.13 |
| 40 | Mississippi | $32,830 | $15.78 |
| 41 | Nevada | $34,516 | $16.59 |
| 42 | Nebraska | $34,658 | $16.66 |
| 43 | Arkansas | $33,019 | $15.87 |
| 44 | Wyoming | $33,596 | $16.15 |
| 45 | Idaho | $31,686 | $15.23 |
| 46 | Utah | $32,523 | $15.64 |
| 47 | Alaska | $30,123 | $14.48 |
| 48 | Oregon | $33,744 | $16.22 |
| 49 | North Dakota | $31,824 | $15.30 |
| 50 | New Mexico | $32,823 | $15.78 |
| 51 | Oklahoma | $31,041 | $14.92 |
The highest-paying cities for service associates are New York, NY, Washington, DC, and Worcester, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $62,934 | $30.26 |
| 2 | Washington, DC | $62,241 | $29.92 |
| 3 | Worcester, MA | $60,351 | $29.01 |
| 4 | Camden, NJ | $53,018 | $25.49 |
| 5 | Philadelphia, PA | $52,200 | $25.10 |
| 6 | Baltimore, MD | $49,694 | $23.89 |
| 7 | Los Angeles, CA | $49,459 | $23.78 |
| 8 | Portland, ME | $46,692 | $22.45 |
| 9 | Richmond, VA | $43,296 | $20.82 |
| 10 | Seattle, WA | $43,047 | $20.70 |
| 11 | Durham, NC | $41,896 | $20.14 |
| 12 | Washington, MI | $40,496 | $19.47 |
| 13 | Chicago, IL | $40,008 | $19.23 |
| 14 | San Antonio, TX | $39,888 | $19.18 |
| 15 | Columbus, OH | $39,347 | $18.92 |
| 16 | Richmond, KY | $38,208 | $18.37 |
| 17 | Richmond, IN | $37,908 | $18.23 |
| 18 | Rochester, MN | $37,748 | $18.15 |
| 19 | Janesville, WI | $36,352 | $17.48 |
| 20 | Saint Louis, MO | $36,311 | $17.46 |
Service Associates are the most in-demand in these five cities:
A service associate's salary ranges from $23,000 a year at the 10th percentile to $63,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $63,000 | $5,250 | $30 |
| 75th Percentile | $50,000 | $4,167 | $24 |
| Average | $38,712 | $3,226 | $19 |
| 25th Percentile | $29,000 | $2,417 | $14 |
| 10th Percentile | $23,000 | $1,917 | $11 |
The highest paying types of service associates are sales and service associate, finance service advisor, and service officer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Advisor | $32,029 | $2,669 | $15.40 | 235,256 |
| Finance Service Advisor | $50,706 | $4,225 | $24.38 | 118,612 |
| Service Representative | $33,692 | $2,808 | $16.20 | 210,671 |
| Service Officer | $48,547 | $4,046 | $23.34 | 213,294 |
| Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
| Service Cashier | $28,602 | $2,383 | $13.75 | 98,972 |
Top companies hiring service associates now:
Service associate salaries at Vedder Price and Apollo Global Management are the highest-paying according to our most recent salary estimates. In addition, the average service associate salary at companies like Barclays and AlixPartners are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Vedder Price | $115,394 | $55.48 |
| 2 | Apollo Global Management | $98,036 | $47.13 |
| 3 | Barclays | $93,284 | $44.85 |
| 4 | AlixPartners | $92,816 | $44.62 |
| 5 | Goldman Sachs | $92,675 | $44.56 |
| 6 | Boston Lyric Opera | $89,773 | $43.16 |
| 7 | Citi | $89,432 | $43.00 |
| 8 | JPMorgan Chase & Co. | $87,541 | $42.09 |
| 9 | Bloomberg | $85,362 | $41.04 |
| 10 | AstraZeneca | $84,942 | $40.84 |
| 11 | GMO | $84,809 | $40.77 |
| 12 | Charles River Associates | $84,806 | $40.77 |
| 13 | Alvarez & Marsal | $84,743 | $40.74 |
| 14 | Arrowstreet Capital | $84,442 | $40.60 |
| 15 | Moody's | $83,350 | $40.07 |
| 16 | Lazard | $82,624 | $39.72 |
| 17 | BlackRock | $82,409 | $39.62 |
| 18 | Silicon Valley Bank | $81,672 | $39.27 |
| 19 | Grant Thornton | $81,478 | $39.17 |
| 20 | Ernst & Young | $81,453 | $39.16 |
The average service associate salary has risen by $5,640 over the last ten years. In 2014, the average service associate earned $33,072 annually, but today, they earn $38,712 a year. That works out to a 11% change in pay for service associates over the last decade.
Compare service associate salaries for cities or states with the national average over time.
Compare service associate salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $38,700 | $18.61 | +3.1% |
| 2024 | $37,500 | $18.03 | +2.8% |
| 2023 | $36,500 | $17.53 | +2.5% |
| 2022 | $35,500 | $17.08 | +1.8% |
| 2021 | $34,900 | $16.78 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Arrow Electronics | Logistics Services Associate Manager I | Reno, NV | 06/30/2025 | $67,000 |
| Service Corporation International | Hospitality Services Associate | Whittier, CA | 06/30/2025 | $41,740 |
| Secured Funding | Loan Servicing Associate | Hope, ID | 06/30/2025 | $50,088 |
| Wheels | Driver Services Associate I | Chicago, IL | 06/30/2025 | $34,000 |
| Eastern Bank | Service Associate I (Jamaica Plain) | Boston, MA | 06/29/2025 | $45,914 |
| Danbury Hospital | Environmental Services Associate | Norwalk, CT | 06/29/2025 | $36,523 |
| Ist Management Services, Inc. | Mail Services Associate/Courier | Fort Lauderdale, FL | 06/29/2025 | $29,218 |
| Marion Co Public Library | Public Services Associate II Juvenile Focus) | Indianapolis, IN | 06/29/2025 | $39,027 |
| Get It-Executive | Service Center Associate-Remote | WFH | Canonsburg, PA | 06/29/2025 | $31,305 |
| Goodwill Industries Vocational Enterprises Inc. | Donation Services Associate | Duluth, MN | 06/29/2025 | $29,218 |
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