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The average Service Center Analyst earns approximately $46,686 annually, translating to about $22 per hour. This salary can vary significantly based on factors such as geographic location, industry, and years of experience. For instance, service center analysts working in high-demand sectors, such as technology and finance, often report higher earnings.
In states like California and New York, analysts can earn significantly more, reflecting the higher cost of living and demand for skilled professionals. For example, analysts in the San Francisco area may see salaries exceeding $60,000 per year.
As a Service Center Analyst, you can find opportunities in various sectors, including healthcare, IT, and customer service. Many employers seek candidates with strong analytical skills and customer service experience. Consider enhancing your qualifications through relevant certifications or training to boost your earning potential and career prospects.
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The highest-paying states for service center analysts are Hawaii, California, and Delaware. The lowest average service center analyst salary states are Iowa, Nebraska, and Maine.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Missouri | $56,200 | $27.02 |
| 2 | Pennsylvania | $58,126 | $27.95 |
| 3 | Hawaii | $70,764 | $34.02 |
| 4 | Delaware | $61,492 | $29.56 |
| 5 | Tennessee | $55,994 | $26.92 |
| 6 | Michigan | $55,548 | $26.71 |
| 7 | District of Columbia | $60,092 | $28.89 |
| 8 | Kansas | $50,666 | $24.36 |
| 9 | California | $63,255 | $30.41 |
| 10 | Montana | $50,360 | $24.21 |
| 11 | Nevada | $53,569 | $25.75 |
| 12 | South Carolina | $52,901 | $25.43 |
| 13 | New York | $57,586 | $27.69 |
| 14 | New Mexico | $48,771 | $23.45 |
| 15 | New Jersey | $55,787 | $26.82 |
| 16 | Ohio | $47,999 | $23.08 |
| 17 | Washington | $55,386 | $26.63 |
| 18 | Colorado | $52,971 | $25.47 |
| 19 | North Dakota | $51,667 | $24.84 |
| 20 | Wyoming | $45,368 | $21.81 |
| 21 | Massachusetts | $52,488 | $25.23 |
| 22 | New Hampshire | $49,928 | $24.00 |
| 23 | Arkansas | $49,282 | $23.69 |
| 24 | Rhode Island | $48,408 | $23.27 |
| 25 | South Dakota | $49,749 | $23.92 |
| 26 | Illinois | $46,739 | $22.47 |
| 27 | Louisiana | $49,586 | $23.84 |
| 28 | North Carolina | $46,751 | $22.48 |
| 29 | Maryland | $48,878 | $23.50 |
| 30 | Connecticut | $50,686 | $24.37 |
| 31 | Kentucky | $42,613 | $20.49 |
| 32 | Minnesota | $45,085 | $21.68 |
| 33 | Wisconsin | $45,938 | $22.09 |
| 34 | Virginia | $45,186 | $21.72 |
| 35 | Alaska | $46,434 | $22.32 |
| 36 | Idaho | $43,575 | $20.95 |
| 37 | Nebraska | $41,800 | $20.10 |
| 38 | Arizona | $43,866 | $21.09 |
| 39 | Georgia | $44,539 | $21.41 |
| 40 | Alabama | $42,731 | $20.54 |
| 41 | Oklahoma | $41,541 | $19.97 |
| 42 | Vermont | $45,069 | $21.67 |
| 43 | Utah | $42,956 | $20.65 |
| 44 | Indiana | $42,199 | $20.29 |
| 45 | Mississippi | $41,361 | $19.89 |
| 46 | Texas | $42,161 | $20.27 |
| 47 | West Virginia | $43,107 | $20.72 |
| 48 | Oregon | $45,469 | $21.86 |
| 49 | Iowa | $41,922 | $20.15 |
| 50 | Florida | $38,939 | $18.72 |
| 51 | Maine | $41,649 | $20.02 |
The highest-paying cities for service center analysts are San Francisco, CA, Washington, DC, and Middletown, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $65,043 | $31.27 |
| 2 | Washington, DC | $60,085 | $28.89 |
| 3 | Middletown, PA | $58,702 | $28.22 |
| 4 | New York, NY | $57,860 | $27.82 |
| 5 | Kansas City, MO | $56,297 | $27.07 |
| 6 | Neptune, NJ | $56,032 | $26.94 |
| 7 | Southfield, MI | $55,667 | $26.76 |
| 8 | Seattle, WA | $55,579 | $26.72 |
| 9 | Colorado Springs, CO | $53,017 | $25.49 |
| 10 | Hartford, CT | $49,889 | $23.99 |
| 11 | Baltimore, MD | $49,022 | $23.57 |
| 12 | Vernon Hills, IL | $46,930 | $22.56 |
| 13 | Sterling, VA | $45,745 | $21.99 |
| 14 | Salem, OR | $45,592 | $21.92 |
| 15 | Minneapolis, MN | $45,068 | $21.67 |
| 16 | Atlanta, GA | $44,699 | $21.49 |
| 17 | San Antonio, TX | $42,265 | $20.32 |
| 18 | Indianapolis, IN | $42,151 | $20.26 |
| 19 | Bellevue, NE | $41,797 | $20.09 |
| 20 | Tallahassee, FL | $40,278 | $19.36 |
A service center analyst's salary ranges from $28,000 a year at the 10th percentile to $77,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $77,000 | $6,417 | $37 |
| 75th Percentile | $60,000 | $5,000 | $29 |
| Average | $46,686 | $3,891 | $22 |
| 25th Percentile | $35,000 | $2,917 | $17 |
| 10th Percentile | $28,000 | $2,333 | $13 |
The highest paying types of service center analysts are systems support analyst, support analyst, and computer analyst.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Information Technology Technician | $49,031 | $4,086 | $23.57 | 118,881 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
| Help Desk Representative | $37,449 | $3,121 | $18.00 | 51,501 |
| Help Desk Coordinator | $40,262 | $3,355 | $19.36 | 89,791 |
Top companies hiring service center analysts now:
Service center analyst salaries at McKinsey & Company Inc and Meta are the highest-paying according to our most recent salary estimates. In addition, the average service center analyst salary at companies like Constellation Energy Partners and Ernst & Young are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | McKinsey & Company Inc | $160,580 | $77.20 |
| 2 | Meta | $118,146 | $56.80 |
| 3 | Constellation Energy Partners | $81,638 | $39.25 |
| 4 | Ernst & Young | $81,170 | $39.02 |
| 5 | Edward Jones | $77,571 | $37.29 |
| 6 | Grant Thornton | $75,825 | $36.45 |
| 7 | Salesforce | $63,786 | $30.67 |
| 8 | BlackRock | $62,189 | $29.90 |
| 9 | Morgan Stanley | $61,858 | $29.74 |
| 10 | Horizon Pharma USA, Inc. | $58,375 | $28.06 |
| 11 | Rochester Institute of Technology | $56,872 | $27.34 |
| 12 | Columbia University in the City of New York | $56,828 | $27.32 |
| 13 | Sumitomo Mitsui Financial Group | $54,102 | $26.01 |
| 14 | Erickson Senior Living | $53,977 | $25.95 |
| 15 | Cardinal Health | $53,876 | $25.90 |
| 16 | SSM Health | $52,666 | $25.32 |
| 17 | Georgetown University | $52,592 | $25.28 |
| 18 | JPMorgan Chase & Co. | $52,572 | $25.27 |
| 19 | Informa Plc | $52,243 | $25.12 |
| 20 | University of California-Berkeley | $51,864 | $24.93 |
The average service center analyst salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $53,246 | $25.60 |
| 2 | Finance | $49,971 | $24.02 |
| 3 | Health Care | $43,725 | $21.02 |
| 4 | Professional | $43,467 | $20.90 |
| 5 | Retail | $42,496 | $20.43 |
| 6 | Manufacturing | $38,300 | $18.41 |
The average service center analyst salary has risen by $7,134 over the last ten years. In 2014, the average service center analyst earned $39,552 annually, but today, they earn $46,686 a year. That works out to a 9% change in pay for service center analysts over the last decade.
Compare service center analyst salaries for cities or states with the national average over time.
Compare service center analyst salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $46,700 | $22.45 | +3.3% |
| 2024 | $45,100 | $21.71 | +2.3% |
| 2023 | $44,100 | $21.21 | +1.5% |
| 2022 | $43,500 | $20.89 | +1.6% |
| 2021 | $42,700 | $20.55 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| American Electric Power | Contact Center WFM Analyst | Columbus, OH | 06/29/2025 | $44,871 |
| Department of Homeland Security | Immigration Services Analyst | Lees Summit, MO | 06/28/2025 | $75,145 |
| State of New York | Business Services Center Analyst 1 (NY Helps)-VID 190675 | Albany, NY | 06/24/2025 | $53,764 |
| EY Podnikatel Roku | Service Delivery Center, Tax-Analyst | San Antonio, TX | 06/20/2025 | $65,800 |
| Ernst & Young LLP | Service Delivery Center-SAP Abap-Analyst | San Antonio, TX | 06/17/2025 | $65,900 |
| Stanford University | HR Service Center Knowledge Analyst | Redwood City, CA | 05/29/2025 | $85,932 |
| Foster Farms | Service Center Analyst | Livingston, CA | 05/26/2025 | $57,810 |
| Ntrs | HR Service Center Analyst | Tempe, AZ | 05/25/2025 | $50,160 |
| NW Mutual Investment Services | Brokerage Services Registered Analyst-Hybrid | Franklin, WI | 05/18/2025 | $47,271 |
| Texas Municipal Retirement System | Member Service Center Analyst | Austin, TX | 05/17/2025 | $50,000 |
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