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Service desk manager salary
Average service desk manager salary
$101,229
Understanding Service Desk Manager Salaries
As of October 2025, the average salary for Service Desk Managers is $101,229 annually. This figure reflects a variety of factors, including geographic location, years of experience, and the specific industry.
Salary Variance by State
Service Desk Managers in states like California and New York often see higher salaries, with the potential to earn significantly more than the national average. For instance, those in metropolitan areas typically command premium pay due to cost of living adjustments.
Top Industries for Service Desk Managers
Industries such as Information Technology and Financial Services tend to offer the highest salaries for this position. Professionals in these fields not only benefit from higher base pay but also from additional bonuses and benefits.
Conclusion
To maximize earning potential, Service Desk Managers should consider their location and industry carefully. Continuous professional development and certifications can further enhance salary prospects, making this role both lucrative and rewarding.
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Where can a Service Desk Manager earn more?
Service desk manager salary estimates from across the web
Average service desk manager salary by state
The highest-paying states for service desk managers are California, Nevada, and Pennsylvania. The lowest average service desk manager salary states are Alaska, Colorado, and Georgia.
- State view
- County view
Highest paying states for service desk managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Utah | $100,556 | $48.34 |
| 2 | Nevada | $104,118 | $50.06 |
| 3 | Pennsylvania | $103,342 | $49.68 |
| 4 | New Jersey | $103,089 | $49.56 |
| 5 | California | $106,606 | $51.25 |
| 6 | District of Columbia | $104,331 | $50.16 |
| 7 | Wisconsin | $102,191 | $49.13 |
| 8 | New York | $100,839 | $48.48 |
| 9 | Texas | $94,262 | $45.32 |
| 10 | North Carolina | $95,574 | $45.95 |
| 11 | Alabama | $101,286 | $48.70 |
| 12 | Massachusetts | $102,203 | $49.14 |
| 13 | South Carolina | $97,555 | $46.90 |
| 14 | Maryland | $101,565 | $48.83 |
| 15 | Virginia | $96,605 | $46.44 |
| 16 | Michigan | $94,849 | $45.60 |
| 17 | Washington | $96,348 | $46.32 |
| 18 | Florida | $92,898 | $44.66 |
| 19 | West Virginia | $94,129 | $45.25 |
| 20 | Rhode Island | $90,456 | $43.49 |
| 21 | Illinois | $92,812 | $44.62 |
| 22 | Connecticut | $94,644 | $45.50 |
| 23 | Indiana | $90,544 | $43.53 |
| 24 | Kansas | $90,927 | $43.71 |
| 25 | Arizona | $88,764 | $42.67 |
| 26 | New Hampshire | $90,633 | $43.57 |
| 27 | Minnesota | $90,984 | $43.74 |
| 28 | Kentucky | $87,460 | $42.05 |
| 29 | Iowa | $89,626 | $43.09 |
| 30 | New Mexico | $90,835 | $43.67 |
| 31 | North Dakota | $89,680 | $43.12 |
| 32 | Ohio | $85,550 | $41.13 |
| 33 | Hawaii | $83,751 | $40.26 |
| 34 | Mississippi | $90,072 | $43.30 |
| 35 | Tennessee | $85,266 | $40.99 |
| 36 | Louisiana | $88,470 | $42.53 |
| 37 | Delaware | $89,229 | $42.90 |
| 38 | Idaho | $89,344 | $42.95 |
| 39 | Montana | $82,046 | $39.45 |
| 40 | Arkansas | $84,461 | $40.61 |
| 41 | Vermont | $88,844 | $42.71 |
| 42 | Oregon | $86,654 | $41.66 |
| 43 | Alaska | $80,335 | $38.62 |
| 44 | Missouri | $84,491 | $40.62 |
| 45 | Colorado | $79,229 | $38.09 |
| 46 | Georgia | $79,123 | $38.04 |
| 47 | Nebraska | $82,705 | $39.76 |
| 48 | Maine | $81,575 | $39.22 |
| 49 | South Dakota | $78,489 | $37.74 |
| 50 | Oklahoma | $74,789 | $35.96 |
| 51 | Wyoming | $72,931 | $35.06 |
Highest paying cities for service desk managers
The highest-paying cities for service desk managers are Carson City, NV, Washington, DC, and Philadelphia, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Carson City, NV | $108,912 | $52.36 |
| 2 | Washington, DC | $104,370 | $50.18 |
| 3 | Philadelphia, PA | $103,744 | $49.88 |
| 4 | Boston, MA | $102,190 | $49.13 |
| 5 | Annapolis, MD | $101,761 | $48.92 |
| 6 | Montgomery, AL | $101,115 | $48.61 |
| 7 | New York, NY | $101,066 | $48.59 |
| 8 | Springfield, VA | $97,000 | $46.63 |
| 9 | Durham, NC | $96,994 | $46.63 |
| 10 | Pensacola, FL | $96,060 | $46.18 |
| 11 | Lansing, MI | $94,586 | $45.47 |
| 12 | Hartford, CT | $94,579 | $45.47 |
| 13 | Dallas, TX | $93,958 | $45.17 |
| 14 | Chicago, IL | $93,258 | $44.84 |
| 15 | Jackson, MS | $91,631 | $44.05 |
| 16 | Fishers, IN | $90,985 | $43.74 |
| 17 | Santa Fe, NM | $90,646 | $43.58 |
| 18 | Concord, NH | $90,175 | $43.35 |
| 19 | Dover, DE | $89,297 | $42.93 |
| 20 | Bismarck, ND | $88,966 | $42.77 |
Service desk manager salary details
A service desk manager's salary ranges from $72,000 a year at the 10th percentile to $141,000 at the 90th percentile.
What is a service desk manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $141,000 | $11,750 | $68 |
| 75th Percentile | $120,000 | $10,000 | $58 |
| Average | $101,229 | $8,436 | $49 |
| 25th Percentile | $84,000 | $7,000 | $40 |
| 10th Percentile | $72,000 | $6,000 | $35 |
Highest paying service desk manager jobs
The highest paying types of service desk managers are vice president of information technology, senior development manager, and information technology director.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Information Technology Director | $138,906 | $11,576 | $66.78 | 87,765 |
| Director Of Managed Services | $120,859 | $10,072 | $58.11 | 117,659 |
| Vice President Of Information Technology | $160,600 | $13,383 | $77.21 | 112,564 |
| Information Technology Operations Manager | $114,752 | $9,563 | $55.17 | 160,088 |
| Information Technology Manager | $119,589 | $9,966 | $57.49 | 108,179 |
| Information Technology Technical Services Manager | $114,021 | $9,502 | $54.82 | 209,334 |
Top companies hiring service desk managers now:
Which companies pay service desk managers the most?
Service desk manager salaries at CLEAResult and Fisher Investments are the highest-paying according to our most recent salary estimates. In addition, the average service desk manager salary at companies like ICF and Ernst & Young are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | CLEAResult | $123,702 | $59.47 |
| 2 | Fisher Investments | $123,114 | $59.19 |
| 3 | ICF | $121,401 | $58.37 |
| 4 | Ernst & Young | $116,604 | $56.06 |
| 5 | GLG | $116,190 | $55.86 |
| 6 | Booz Allen Hamilton | $114,928 | $55.25 |
| 7 | SAIC | $110,001 | $52.89 |
| 8 | NCI | $106,842 | $51.37 |
| 9 | Gunderson Dettmer | $106,646 | $51.27 |
| 10 | Pelican Products | $105,701 | $50.82 |
| 11 | QuintilesIMS | $103,935 | $49.97 |
| 12 | Netfor | $101,890 | $48.99 |
| 13 | SailPoint | $101,832 | $48.96 |
| 14 | nLIGHT | $100,518 | $48.33 |
| 15 | Arhaus | $99,715 | $47.94 |
| 16 | CACI International | $99,077 | $47.63 |
| 17 | ThreeBridge | $98,665 | $47.44 |
| 18 | ManTech | $97,801 | $47.02 |
| 19 | Zenetex | $97,155 | $46.71 |
| 20 | Chesapeake Utilities | $97,152 | $46.71 |
Wage gap by gender, race and education
Service Desk Manager salary by industry
The average service desk manager salary varies across industries:
- The average service desk manager salary in the finance industry is $112,177, the highest of any industry.
- The average service desk manager salary in the finance industry is $104,657.
- Service desk managers in the retail industry earn an average salary of $82,088, the lowest of any industry.
Highest paying industries for service desk managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $112,177 | $53.93 |
| 2 | Hospitality | $104,657 | $50.32 |
| 3 | Technology | $99,408 | $47.79 |
| 4 | Manufacturing | $95,327 | $45.83 |
| 5 | Health Care | $87,509 | $42.07 |
| 6 | Professional | $82,766 | $39.79 |
| 7 | Retail | $82,088 | $39.47 |
High paying service desk manager jobs
Service desk manager salary trends
The average service desk manager salary has risen by $22,195 over the last ten years. In 2014, the average service desk manager earned $79,034 annually, but today, they earn $101,229 a year. That works out to a 11% change in pay for service desk managers over the last decade.
Compare service desk manager salaries for cities or states with the national average over time.
Average service desk manager salary over time
Compare service desk manager salaries for individual cities or states with the national average.
Service desk manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $101,000 | $48.67 | +3.2% |
| 2025 | $98,000 | $47.13 | +2.6% |
| 2024 | $95,500 | $45.89 | +2.3% |
| 2023 | $93,200 | $44.83 | +2.5% |
| 2022 | $90,900 | $43.73 | +3.1% |
Recently added service desk manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| AEG | Manager, Service Desk | Los Angeles, CA | 06/29/2025 | $123,812 |
| Gea | Senior Service Order Desk Manager | Frisco, TX | 06/29/2025 | $80,000 |
| ZP Group | Service Desk Manager | Pope, MS | 06/25/2025 | $110,000 |
| Planet Fitness | Service Desk Overnight | San Bruno, CA | 06/21/2025 | $38,610 |
| Pennant Services | Tier 1 IT Service Desk Manager | Eagle, ID | 06/21/2025 | $75,000 |
| Fitch Group | Service Desk-Manager | New York, NY | 06/18/2025 | $125,000 |
| Garner Health | Service Desk Manager | New York, NY | 06/16/2025 | $145,000 |
| Fitch Ratings | Service Desk-Manager | New York, NY | 06/13/2025 | $125,000 |
| Logistics Management Institute | Service Desk Manager | Tysons Corner, VA | 06/10/2025 | $110,000 |
| LMI | Service Desk Manager | Tysons Corner, VA | 06/06/2025 | $110,000 |
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