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The average service lead salary in the United States is $83,844. Service lead salaries typically range between $49,000 and $142,000 yearly. The average hourly rate for service leads is $40.31 per hour.
Service lead salary is impacted by location, education, and experience. Service leads earn the highest average salary in New York.
Experience Level | Avg. Salary | Hourly Rate |
---|---|---|
Entry-level service lead | $61,100 | $29.36 |
Mid-level service lead | $70,400 | $33.84 |
Senior-level service lead | $102,000 | $49.07 |
The highest-paying states for service leads are New York, New Jersey, and Rhode Island. The lowest average service lead salary states are Utah, Mississippi, and Arkansas.
Rank | State | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Rhode Island | $94,225 | $45.30 |
2 | Michigan | $80,692 | $38.79 |
3 | New Hampshire | $85,972 | $41.33 |
4 | Connecticut | $91,900 | $44.18 |
5 | New York | $99,170 | $47.68 |
6 | Maryland | $93,030 | $44.73 |
7 | Arizona | $76,439 | $36.75 |
8 | New Mexico | $73,921 | $35.54 |
9 | Nevada | $71,672 | $34.46 |
10 | New Jersey | $96,347 | $46.32 |
11 | Delaware | $92,943 | $44.68 |
12 | Pennsylvania | $90,950 | $43.73 |
13 | South Carolina | $73,800 | $35.48 |
14 | Florida | $74,845 | $35.98 |
15 | Texas | $74,025 | $35.59 |
16 | North Carolina | $72,879 | $35.04 |
17 | Ohio | $71,982 | $34.61 |
18 | Massachusetts | $85,075 | $40.90 |
19 | District of Columbia | $89,375 | $42.97 |
20 | Idaho | $67,977 | $32.68 |
21 | Alaska | $69,156 | $33.25 |
22 | Virginia | $77,071 | $37.05 |
23 | Indiana | $73,104 | $35.15 |
24 | Illinois | $74,943 | $36.03 |
25 | Wisconsin | $66,127 | $31.79 |
26 | South Dakota | $64,050 | $30.79 |
27 | Louisiana | $69,618 | $33.47 |
28 | Oklahoma | $64,959 | $31.23 |
29 | Washington | $73,928 | $35.54 |
30 | Kansas | $59,688 | $28.70 |
31 | Oregon | $69,307 | $33.32 |
32 | Georgia | $64,652 | $31.08 |
33 | Kentucky | $62,047 | $29.83 |
34 | Maine | $59,050 | $28.39 |
35 | Minnesota | $61,544 | $29.59 |
36 | California | $64,702 | $31.11 |
37 | Missouri | $64,691 | $31.10 |
38 | Vermont | $61,426 | $29.53 |
39 | Hawaii | $56,988 | $27.40 |
40 | Iowa | $53,896 | $25.91 |
41 | Arkansas | $50,134 | $24.10 |
42 | Alabama | $58,462 | $28.11 |
43 | Nebraska | $50,101 | $24.09 |
44 | Tennessee | $56,430 | $27.13 |
45 | Montana | $47,161 | $22.67 |
46 | Colorado | $56,370 | $27.10 |
47 | West Virginia | $55,106 | $26.49 |
48 | Utah | $51,461 | $24.74 |
49 | Mississippi | $51,204 | $24.62 |
50 | North Dakota | $52,494 | $25.24 |
51 | Wyoming | $49,224 | $23.67 |
The highest-paying cities for service leads are New York, NY, Jersey City, NJ, and Providence, RI.
Rank | City | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | New York, NY | $99,998 | $48.08 |
2 | Jersey City, NJ | $96,804 | $46.54 |
3 | Providence, RI | $94,252 | $45.31 |
4 | Columbia, MD | $93,269 | $44.84 |
5 | Philadelphia, PA | $92,046 | $44.25 |
6 | Hartford, CT | $91,366 | $43.93 |
7 | Washington, DC | $89,532 | $43.04 |
8 | Salem, NH | $87,065 | $41.86 |
9 | Boston, MA | $84,882 | $40.81 |
10 | Arlington, VA | $78,688 | $37.83 |
11 | Phoenix, AZ | $76,303 | $36.68 |
12 | Houston, TX | $75,874 | $36.48 |
13 | Chicago, IL | $75,779 | $36.43 |
14 | Raleigh, NC | $75,394 | $36.25 |
15 | Miami, FL | $75,004 | $36.06 |
16 | Seattle, WA | $74,612 | $35.87 |
17 | Columbia, SC | $73,703 | $35.43 |
18 | Indianapolis, IN | $72,208 | $34.72 |
19 | Columbus, OH | $70,934 | $34.10 |
20 | Salem, OR | $69,203 | $33.27 |
A service lead's salary ranges from $49,000 a year at the 10th percentile to $142,000 at the 90th percentile.
Percentile | Annual Salary | Monthly Salary | Hourly Rate |
---|---|---|---|
90th Percentile | $142,000 | $11,833 | $68 |
75th Percentile | $110,000 | $9,167 | $53 |
Average | $83,844 | $6,987 | $40 |
25th Percentile | $63,000 | $5,250 | $30 |
10th Percentile | $49,000 | $4,083 | $24 |
The highest paying types of service leads are senior team lead, service operations manager, and service manager.
Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
Lead Customer Service Representative | $36,097 | $3,008 | $17.35 | 192,052 |
Customer Service Supervisor | $38,792 | $3,233 | $18.65 | 233,004 |
Client Service Supervisor | $48,789 | $4,066 | $23.46 | 75,154 |
Guest Service Supervisor | $34,413 | $2,868 | $16.54 | 39,559 |
Field Service Supervisor | $53,079 | $4,423 | $25.52 | 74,106 |
Customer Service Manager | $61,487 | $5,124 | $29.56 | 313,110 |
Top companies hiring service leads now:
Service lead salaries at Meta and Novartis are the highest-paying according to our most recent salary estimates. In addition, the average service lead salary at companies like Google and Genentech are highly competitive.
Rank | Company | Average Salary | Hourly Rate |
---|---|---|---|
1 | Meta | $136,893 | $65.81 |
2 | Novartis | $129,251 | $62.14 |
3 | $126,850 | $60.99 | |
4 | Genentech | $126,709 | $60.92 |
5 | SAP | $124,067 | $59.65 |
6 | Bristol-Myers Squibb | $123,810 | $59.52 |
7 | Microsoft | $122,625 | $58.95 |
8 | Prophet | $113,547 | $54.59 |
9 | Arkema | $113,455 | $54.55 |
10 | FUJIFILM Medical Systems USA | $112,237 | $53.96 |
11 | JPMorgan Chase & Co. | $112,018 | $53.85 |
12 | Citi | $111,935 | $53.81 |
13 | Broadridge | $111,330 | $53.52 |
14 | Adobe | $109,446 | $52.62 |
15 | Florida Power and Light | $108,118 | $51.98 |
16 | BNY Mellon | $108,006 | $51.93 |
17 | Ford Motor | $107,676 | $51.77 |
18 | American Express | $107,460 | $51.66 |
19 | Morgan Stanley | $107,199 | $51.54 |
20 | Cisco | $106,921 | $51.40 |
The average service lead salary has risen by $13,828 over the last ten years. In 2014, the average service lead earned $70,016 annually, but today, they earn $83,844 a year. That works out to a 8% change in pay for service leads over the last decade.
Compare service lead salaries for cities or states with the national average over time.
Compare service lead salaries for individual cities or states with the national average.
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $83,800 | $40.31 | +3.1% |
2024 | $81,200 | $39.05 | +1.4% |
2023 | $80,100 | $38.49 | +1.3% |
2022 | $79,000 | $37.97 | +1.3% |
2021 | $77,900 | $37.48 | +3.1% |
Company | Job | Location | Date Added | Salary |
---|---|---|---|---|
Takeda Pharmaceuticals USA, Inc. | Service Governance Lead | Lexington, MA | 12/17/2024 | $223,600 |
CEVA Logistics | Ground Service Equipment (GSE) Maintenance Lead | Kahului, HI | 12/16/2024 | $70,000 |
Crunch LLC | Membership Service Lead Location: Mi-Ann Arbor-48103 Post Date | Ann Arbor, MI | 12/16/2024 | $25,000 |
LVMH | Sales and Service Leader | Fort Lauderdale, FL | 12/16/2024 | $48,001 |
Sephora | Sales and Service Leader | Oxoboxo River, CT | 12/16/2024 | $48,001 |
Pilot Company | Food Services Leader | Post Falls, ID | 12/16/2024 | $31,618 |
Pilot Company | Food Services Leader | Seville, OH | 12/16/2024 | $28,488 |
Naniq Global Logistics LLC | Ground Service Equipment (GSE) Maintenance Lead | Kailua, HI | 12/16/2024 | $70,000 |
Blupeak Credit Union | Loan Servicing Lead | San Diego, CA | 12/16/2024 | $58,436 |
Terraces of Boise-A Humangood Community | Food Service Lead | Boise, ID | 12/16/2024 | $37,566 |
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