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Service Representative salary

Average service representative salary

$16.2

$33,692 yearly

Entry-level service representative salary
$24,000 yearly salary
Updated January 8, 2025

How much does a service representative make?

The average service representative salary in the United States is $33,692. Service representative salaries typically range between $24,000 and $45,000 yearly. The average hourly rate for service representatives is $16.2 per hour.

Service representative salary is impacted by location, education, and experience. Service representatives earn the highest average salary in New York.

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Service representative salary by: 

Where can a Service Representative earn more?

Compare salary by location
Vs
62k
42k
22k
2k
Ashburn, VA$42,751
Omaha, NE$32,399
Compare salary by company
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97k
77k
57k
37k
17k
Northern Trust$72,307
First Republic Bank$47,157

Service Representative Salaries By Experience Level

Average service representative salary by state

The average service representative salary in New York, Massachusetts, and New Jersey are the highest in the U.S. The lowest average service representative salary states are Georgia, Oklahoma, and Alabama.

  • State View
  • County View
Average Salary:

Highest paying states for service representatives

RankStateAvg. SalaryHourly Rate
1Minnesota$36,784$17.68
2Pennsylvania$38,495$18.51
3New York$42,507$20.44
4New Hampshire$36,592$17.59
5New Jersey$41,889$20.14
6Wisconsin$36,196$17.40
7Massachusetts$42,010$20.20
8Rhode Island$39,443$18.96
9Iowa$32,882$15.81
10North Dakota$32,872$15.80
11Delaware$39,748$19.11
12Arizona$33,263$15.99
13Connecticut$39,484$18.98
14Illinois$35,180$16.91
15Ohio$33,512$16.11
16Montana$32,930$15.83
17Maine$32,472$15.61
18South Dakota$32,124$15.44
19Michigan$33,162$15.94
20Washington$36,932$17.76
21Maryland$38,808$18.66
22Wyoming$31,056$14.93
23District of Columbia$41,638$20.02
24Nebraska$32,263$15.51
25Hawaii$37,852$18.20
26Indiana$31,500$15.14
27Oregon$35,423$17.03
28Nevada$32,358$15.56
29California$37,021$17.80
30West Virginia$28,902$13.90
31Idaho$31,530$15.16
32Texas$30,678$14.75
33Missouri$31,476$15.13
34Virginia$33,783$16.24
35Tennessee$28,976$13.93
36Vermont$33,577$16.14
37North Carolina$30,944$14.88
38Colorado$32,710$15.73
39Kansas$30,407$14.62
40Kentucky$28,341$13.63
41Utah$31,292$15.04
42Alaska$33,133$15.93
43New Mexico$28,567$13.73
44South Carolina$28,036$13.48
45Florida$28,006$13.46
46Oklahoma$27,169$13.06
47Mississippi$22,828$10.97
48Louisiana$26,649$12.81
49Georgia$27,838$13.38
50Alabama$26,672$12.82
51Arkansas$25,705$12.36

Highest paying cities for service representatives

The highest-paying cities for service representatives are New York, NY, Boston, MA, and Baltimore, MD.

RankCityAvg. SalaryHourly Rate
1New York, NY$42,751$20.55
2Boston, MA$41,933$20.16
3Baltimore, MD$39,128$18.81
4Philadelphia, PA$39,031$18.76
5Urban Honolulu, HI$37,909$18.23
6San Francisco, CA$37,792$18.17
7Des Moines, WA$37,019$17.80
8Saint Paul, MN$36,798$17.69
9Milwaukee, WI$36,230$17.42
10Portland, OR$35,331$16.99
11Chicago, IL$35,307$16.97
12Richmond, VA$33,571$16.14
13Detroit, MI$33,317$16.02
14Phoenix, AZ$33,303$16.01
15Columbus, OH$33,124$15.93
16Reno, NV$32,915$15.82
17Denver, CO$32,724$15.73
18Des Moines, IA$32,719$15.73
19Portland, ME$32,674$15.71
20Omaha, NE$32,399$15.58

Service Representatives are the most in-demand in these five cities:

  1. New York, NY
  2. Boston, MA
  3. Baltimore, MD
  4. Philadelphia, PA
  5. Urban Honolulu, HI

Service Representative salary details

A service representative's salary ranges from $24,000 a year at the 10th percentile to $45,000 at the 90th percentile.

Average Service Representative Salary Graph
Average Service Representative Salary Graph, Trends, and Summary

What is a service representative's salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$45,000$3,750$22
75th Percentile$39,000$3,250$19
Average$33,692$2,808$16
25th Percentile$28,000$2,333$13
10th Percentile$24,000$2,000$12

Highest paying service representative jobs

The highest paying types of service representatives are technical service representative, client representative, and customer sales representative.

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Service Agent$29,769$2,481$14.31218,795
Customer Support Representative$37,404$3,117$17.98243,140
Customer Relations Representative$38,632$3,219$18.57235,295
International Customer Service Representative$31,752$2,646$15.27185,293
Enrollment Representative$31,463$2,622$15.13185,567
Customer Sales Representative$38,744$3,229$18.63303,801

Top companies hiring service representatives now:

  1. JPMorgan Chase & Co. Jobs (281)
  2. Citi Jobs (557)
  3. Bank of America Jobs (1,547)
  4. Wells Fargo Jobs (566)
  5. AEA Investors Jobs (1,856)

Which companies pay service representatives the most?

Service representative salaries at Northern Trust and Boehringer Ingelheim are the highest-paying according to our most recent salary estimates. In addition, the average service representative salary at companies like Guidehouse and Cisco are highly competitive.

RankCompanyAverage SalaryHourly Rate
1Northern Trust$72,307$34.76
2Boehringer Ingelheim$71,711$34.48
3Guidehouse$66,731$32.08
4Cisco$66,572$32.01
5Huron Consulting Group$59,948$28.82
6HP$57,796$27.79
7Infosys Public Service$51,644$24.83
8Univest Financial Corporation$51,223$24.63
9Baker Hughes$51,176$24.60
10Stantec$51,133$24.58
11BNY Mellon$50,925$24.48
12QuintilesIMS$50,810$24.43
13Citi$49,736$23.91
14New York University$49,692$23.89
15Oracle$48,375$23.26
16Advent Software$48,212$23.18
17Boston Medical Center$47,949$23.05
18Williams International$47,378$22.78
19University of California-Berkeley$47,311$22.75
20First Republic Bank$47,157$22.67

Wage gap by gender, race and education

$36,000$35,600$35,200$34,800$34,400$34,000
MaleFemale

Service Representative salary by industry

The average service representative salary varies across industries:

  • The average service representative salary in the government industry is $38,566, the highest of any industry.
  • The average service representative salary in the finance industry is $37,871.
  • Service representatives in the retail industry earn an average salary of $32,615, the lowest of any industry.

Highest paying industries for service representatives

RankIndustryAverage SalaryHourly Rate
1Government$38,566$18.54
2Finance$37,871$18.21
3Health Care$33,598$16.15
4Manufacturing$33,300$16.01
5Professional$33,021$15.88
6Retail$32,615$15.68

High Paying Service Representative Jobs

Service Representative salary trends

The average service representative salary has risen by $4,908 over the last ten years. In 2014, the average service representative earned $28,784 annually, but today, they earn $33,692 a year. That works out to a 11% change in pay for service representatives over the last decade.

Compare service representative salaries for cities or states with the national average over time.

Average service representative salary over time

Compare service representative salaries for individual cities or states with the national average.

    Service Representative salary by year

    YearAvg. SalaryHourly Rate% Change
    2025$33,700$16.20+3.1%
    2024$32,600$15.69+2.8%
    2023$31,700$15.26+2.5%
    2022$30,900$14.87+1.8%
    2021$30,400$14.60+1.8%

    Recently added service representative salaries

    CompanyJobLocationDate AddedSalary
    Utah State UniversityFacilities Service Representative ILogan, UT12/18/2024$27,000
    HenkelOn-Site Service RepresentativeRocky Hill, CT12/17/2024$62,000
    Casella Waste Systems, Inc.Commercial Service RepresentativeOneonta, NY12/16/2024$41,740
    Extended Stay AmericaNight Service REP 103020Ridgeland, MS12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Houston, TX12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Sterling Heights, MI12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Atlanta, GA12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Warwick, RI12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Tracy, CA12/16/2024$33,392
    Extended Stay AmericaNight Service REP 103020Bessemer, AL12/16/2024$33,392

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