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The average service representative salary in the United States is $33,692. Service representative salaries typically range between $24,000 and $45,000 yearly. The average hourly rate for service representatives is $16.2 per hour.
Service representative salary is impacted by location, education, and experience. Service representatives earn the highest average salary in New York.
The average service representative salary in New York, Massachusetts, and New Jersey are the highest in the U.S. The lowest average service representative salary states are Georgia, Oklahoma, and Alabama.
Rank | State | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Minnesota | $36,784 | $17.68 |
2 | Pennsylvania | $38,495 | $18.51 |
3 | New York | $42,507 | $20.44 |
4 | New Hampshire | $36,592 | $17.59 |
5 | New Jersey | $41,889 | $20.14 |
6 | Wisconsin | $36,196 | $17.40 |
7 | Massachusetts | $42,010 | $20.20 |
8 | Rhode Island | $39,443 | $18.96 |
9 | Iowa | $32,882 | $15.81 |
10 | North Dakota | $32,872 | $15.80 |
11 | Delaware | $39,748 | $19.11 |
12 | Arizona | $33,263 | $15.99 |
13 | Connecticut | $39,484 | $18.98 |
14 | Illinois | $35,180 | $16.91 |
15 | Ohio | $33,512 | $16.11 |
16 | Montana | $32,930 | $15.83 |
17 | Maine | $32,472 | $15.61 |
18 | South Dakota | $32,124 | $15.44 |
19 | Michigan | $33,162 | $15.94 |
20 | Washington | $36,932 | $17.76 |
21 | Maryland | $38,808 | $18.66 |
22 | Wyoming | $31,056 | $14.93 |
23 | District of Columbia | $41,638 | $20.02 |
24 | Nebraska | $32,263 | $15.51 |
25 | Hawaii | $37,852 | $18.20 |
26 | Indiana | $31,500 | $15.14 |
27 | Oregon | $35,423 | $17.03 |
28 | Nevada | $32,358 | $15.56 |
29 | California | $37,021 | $17.80 |
30 | West Virginia | $28,902 | $13.90 |
31 | Idaho | $31,530 | $15.16 |
32 | Texas | $30,678 | $14.75 |
33 | Missouri | $31,476 | $15.13 |
34 | Virginia | $33,783 | $16.24 |
35 | Tennessee | $28,976 | $13.93 |
36 | Vermont | $33,577 | $16.14 |
37 | North Carolina | $30,944 | $14.88 |
38 | Colorado | $32,710 | $15.73 |
39 | Kansas | $30,407 | $14.62 |
40 | Kentucky | $28,341 | $13.63 |
41 | Utah | $31,292 | $15.04 |
42 | Alaska | $33,133 | $15.93 |
43 | New Mexico | $28,567 | $13.73 |
44 | South Carolina | $28,036 | $13.48 |
45 | Florida | $28,006 | $13.46 |
46 | Oklahoma | $27,169 | $13.06 |
47 | Mississippi | $22,828 | $10.97 |
48 | Louisiana | $26,649 | $12.81 |
49 | Georgia | $27,838 | $13.38 |
50 | Alabama | $26,672 | $12.82 |
51 | Arkansas | $25,705 | $12.36 |
The highest-paying cities for service representatives are New York, NY, Boston, MA, and Baltimore, MD.
Rank | City | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | New York, NY | $42,751 | $20.55 |
2 | Boston, MA | $41,933 | $20.16 |
3 | Baltimore, MD | $39,128 | $18.81 |
4 | Philadelphia, PA | $39,031 | $18.76 |
5 | Urban Honolulu, HI | $37,909 | $18.23 |
6 | San Francisco, CA | $37,792 | $18.17 |
7 | Des Moines, WA | $37,019 | $17.80 |
8 | Saint Paul, MN | $36,798 | $17.69 |
9 | Milwaukee, WI | $36,230 | $17.42 |
10 | Portland, OR | $35,331 | $16.99 |
11 | Chicago, IL | $35,307 | $16.97 |
12 | Richmond, VA | $33,571 | $16.14 |
13 | Detroit, MI | $33,317 | $16.02 |
14 | Phoenix, AZ | $33,303 | $16.01 |
15 | Columbus, OH | $33,124 | $15.93 |
16 | Reno, NV | $32,915 | $15.82 |
17 | Denver, CO | $32,724 | $15.73 |
18 | Des Moines, IA | $32,719 | $15.73 |
19 | Portland, ME | $32,674 | $15.71 |
20 | Omaha, NE | $32,399 | $15.58 |
Service Representatives are the most in-demand in these five cities:
A service representative's salary ranges from $24,000 a year at the 10th percentile to $45,000 at the 90th percentile.
Percentile | Annual Salary | Monthly Salary | Hourly Rate |
---|---|---|---|
90th Percentile | $45,000 | $3,750 | $22 |
75th Percentile | $39,000 | $3,250 | $19 |
Average | $33,692 | $2,808 | $16 |
25th Percentile | $28,000 | $2,333 | $13 |
10th Percentile | $24,000 | $2,000 | $12 |
The highest paying types of service representatives are technical service representative, client representative, and customer sales representative.
Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
Service Agent | $29,769 | $2,481 | $14.31 | 218,795 |
Customer Support Representative | $37,404 | $3,117 | $17.98 | 243,140 |
Customer Relations Representative | $38,632 | $3,219 | $18.57 | 235,295 |
International Customer Service Representative | $31,752 | $2,646 | $15.27 | 185,293 |
Enrollment Representative | $31,463 | $2,622 | $15.13 | 185,567 |
Customer Sales Representative | $38,744 | $3,229 | $18.63 | 303,801 |
Top companies hiring service representatives now:
Service representative salaries at Northern Trust and Boehringer Ingelheim are the highest-paying according to our most recent salary estimates. In addition, the average service representative salary at companies like Guidehouse and Cisco are highly competitive.
Rank | Company | Average Salary | Hourly Rate |
---|---|---|---|
1 | Northern Trust | $72,307 | $34.76 |
2 | Boehringer Ingelheim | $71,711 | $34.48 |
3 | Guidehouse | $66,731 | $32.08 |
4 | Cisco | $66,572 | $32.01 |
5 | Huron Consulting Group | $59,948 | $28.82 |
6 | HP | $57,796 | $27.79 |
7 | Infosys Public Service | $51,644 | $24.83 |
8 | Univest Financial Corporation | $51,223 | $24.63 |
9 | Baker Hughes | $51,176 | $24.60 |
10 | Stantec | $51,133 | $24.58 |
11 | BNY Mellon | $50,925 | $24.48 |
12 | QuintilesIMS | $50,810 | $24.43 |
13 | Citi | $49,736 | $23.91 |
14 | New York University | $49,692 | $23.89 |
15 | Oracle | $48,375 | $23.26 |
16 | Advent Software | $48,212 | $23.18 |
17 | Boston Medical Center | $47,949 | $23.05 |
18 | Williams International | $47,378 | $22.78 |
19 | University of California-Berkeley | $47,311 | $22.75 |
20 | First Republic Bank | $47,157 | $22.67 |
The average service representative salary varies across industries:
Rank | Industry | Average Salary | Hourly Rate |
---|---|---|---|
1 | Government | $38,566 | $18.54 |
2 | Finance | $37,871 | $18.21 |
3 | Health Care | $33,598 | $16.15 |
4 | Manufacturing | $33,300 | $16.01 |
5 | Professional | $33,021 | $15.88 |
6 | Retail | $32,615 | $15.68 |
The average service representative salary has risen by $4,908 over the last ten years. In 2014, the average service representative earned $28,784 annually, but today, they earn $33,692 a year. That works out to a 11% change in pay for service representatives over the last decade.
Compare service representative salaries for cities or states with the national average over time.
Compare service representative salaries for individual cities or states with the national average.
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $33,700 | $16.20 | +3.1% |
2024 | $32,600 | $15.69 | +2.8% |
2023 | $31,700 | $15.26 | +2.5% |
2022 | $30,900 | $14.87 | +1.8% |
2021 | $30,400 | $14.60 | +1.8% |
Company | Job | Location | Date Added | Salary |
---|---|---|---|---|
Utah State University | Facilities Service Representative I | Logan, UT | 12/18/2024 | $27,000 |
Henkel | On-Site Service Representative | Rocky Hill, CT | 12/17/2024 | $62,000 |
Casella Waste Systems, Inc. | Commercial Service Representative | Oneonta, NY | 12/16/2024 | $41,740 |
Extended Stay America | Night Service REP 103020 | Ridgeland, MS | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Houston, TX | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Sterling Heights, MI | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Atlanta, GA | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Warwick, RI | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Tracy, CA | 12/16/2024 | $33,392 |
Extended Stay America | Night Service REP 103020 | Bessemer, AL | 12/16/2024 | $33,392 |
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