Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The average salary for a Service Team Member in the United States is approximately $27,393 per year, or about $13 per hour. This figure can vary significantly depending on several factors, including geographic location, level of experience, and the specific industry. For instance, Service Team Members in higher-paying states like California and New York often earn more than their counterparts in other regions.
Entry-level positions typically start at around $24,000, while those with several years of experience can earn upwards of $30,000. Additionally, specialized roles within service teams, such as lead positions or those requiring advanced skills, can command even higher salaries.
Understanding where to find the best opportunities is crucial. Cities like San Francisco and Seattle are known to offer some of the highest salaries for Service Team Members, often exceeding $35,000 annually. Researching local job markets can provide valuable insights into where you might secure the best compensation.
For those considering a career as a Service Team Member, it's essential to evaluate the job market in your area and factor in the potential for salary growth based on experience and location.
Let Zippia find your next service team member job
Let Zippia find your next service team member job
The highest-paying states for service team members are Massachusetts, Washington, and New York. The lowest average service team member salary states are Kentucky, South Carolina, and Alabama.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wisconsin | $31,644 | $15.21 |
| 2 | Massachusetts | $36,008 | $17.31 |
| 3 | Connecticut | $32,580 | $15.66 |
| 4 | Minnesota | $30,986 | $14.90 |
| 5 | New York | $32,828 | $15.78 |
| 6 | Vermont | $32,087 | $15.43 |
| 7 | Wyoming | $30,378 | $14.60 |
| 8 | New Jersey | $30,281 | $14.56 |
| 9 | Washington | $34,036 | $16.36 |
| 10 | New Hampshire | $29,888 | $14.37 |
| 11 | District of Columbia | $38,593 | $18.55 |
| 12 | Pennsylvania | $27,335 | $13.14 |
| 13 | Nevada | $28,576 | $13.74 |
| 14 | Ohio | $26,081 | $12.54 |
| 15 | Rhode Island | $27,345 | $13.15 |
| 16 | Oregon | $31,264 | $15.03 |
| 17 | California | $32,394 | $15.57 |
| 18 | Oklahoma | $28,162 | $13.54 |
| 19 | Arizona | $28,146 | $13.53 |
| 20 | Alaska | $30,452 | $14.64 |
| 21 | Colorado | $29,179 | $14.03 |
| 22 | Utah | $25,839 | $12.42 |
| 23 | Delaware | $26,857 | $12.91 |
| 24 | Maryland | $28,814 | $13.85 |
| 25 | Illinois | $26,954 | $12.96 |
| 26 | Missouri | $27,897 | $13.41 |
| 27 | Montana | $28,460 | $13.68 |
| 28 | Maine | $24,500 | $11.78 |
| 29 | Michigan | $24,690 | $11.87 |
| 30 | Iowa | $24,543 | $11.80 |
| 31 | North Dakota | $25,944 | $12.47 |
| 32 | Tennessee | $24,508 | $11.78 |
| 33 | Indiana | $23,796 | $11.44 |
| 34 | North Carolina | $24,063 | $11.57 |
| 35 | Texas | $24,077 | $11.58 |
| 36 | Mississippi | $23,260 | $11.18 |
| 37 | West Virginia | $22,882 | $11.00 |
| 38 | Hawaii | $26,681 | $12.83 |
| 39 | Kentucky | $21,513 | $10.34 |
| 40 | Kansas | $23,242 | $11.17 |
| 41 | Florida | $22,096 | $10.62 |
| 42 | Arkansas | $23,380 | $11.24 |
| 43 | Louisiana | $20,720 | $9.96 |
| 44 | Virginia | $22,933 | $11.03 |
| 45 | Nebraska | $23,264 | $11.18 |
| 46 | South Carolina | $21,353 | $10.27 |
| 47 | Alabama | $21,293 | $10.24 |
| 48 | Georgia | $21,940 | $10.55 |
| 49 | South Dakota | $21,994 | $10.57 |
| 50 | Idaho | $20,766 | $9.98 |
| 51 | New Mexico | $20,498 | $9.85 |
The highest-paying cities for service team members are Seattle, WA, New York, NY, and Santa Clarita, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Seattle, WA | $34,138 | $16.41 |
| 2 | New York, NY | $32,782 | $15.76 |
| 3 | Santa Clarita, CA | $32,226 | $15.49 |
| 4 | Portland, OR | $31,139 | $14.97 |
| 5 | Minneapolis, MN | $31,015 | $14.91 |
| 6 | Colorado Springs, CO | $29,201 | $14.04 |
| 7 | Las Vegas, NV | $28,565 | $13.73 |
| 8 | Phoenix, AZ | $28,190 | $13.55 |
| 9 | Kansas City, MO | $27,961 | $13.44 |
| 10 | Philadelphia, PA | $27,542 | $13.24 |
| 11 | Chicago, IL | $27,008 | $12.98 |
| 12 | Canton, OH | $26,568 | $12.77 |
| 13 | Salt Lake City, UT | $25,846 | $12.43 |
| 14 | Canton, MI | $24,606 | $11.83 |
| 15 | Smyrna, TN | $24,578 | $11.82 |
| 16 | Portland, ME | $24,551 | $11.80 |
| 17 | San Antonio, TX | $24,330 | $11.70 |
| 18 | Raleigh, NC | $24,140 | $11.61 |
| 19 | Arlington, VA | $23,779 | $11.43 |
| 20 | Richmond, IN | $23,770 | $11.43 |
A service team member's salary ranges from $20,000 a year at the 10th percentile to $36,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $36,000 | $3,000 | $17 |
| 75th Percentile | $31,000 | $2,583 | $15 |
| Average | $27,393 | $2,283 | $13 |
| 25th Percentile | $23,000 | $1,917 | $11 |
| 10th Percentile | $20,000 | $1,667 | $10 |
The highest paying types of service team members are customer service expert, customer service executive, and service officer.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Desk | $34,599 | $2,883 | $16.63 | 233,256 |
| Member Service Representative | $31,395 | $2,616 | $15.09 | 214,036 |
| Customer Service Expert | $99,957 | $8,330 | $48.06 | 221,140 |
| Customer Service Technician | $36,757 | $3,063 | $17.67 | 282,953 |
| Customer Service Clerk | $33,566 | $2,797 | $16.14 | 361,383 |
| Service Advisor | $46,308 | $3,859 | $22.26 | 222,424 |
Top companies hiring service team members now:
Service team member salaries at Citi and Morgan Stanley are the highest-paying according to our most recent salary estimates. In addition, the average service team member salary at companies like Student Conservation Association and Mars are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Citi | $44,056 | $21.18 |
| 2 | Morgan Stanley | $40,203 | $19.33 |
| 3 | Student Conservation Association | $39,417 | $18.95 |
| 4 | Mars | $38,726 | $18.62 |
| 5 | Peet's Coffee | $37,729 | $18.14 |
| 6 | The PNC Financial Services Group | $35,047 | $16.85 |
| 7 | Tractor Supply | $34,225 | $16.45 |
| 8 | Bank of America | $34,051 | $16.37 |
| 9 | Hyatt Hotels | $33,917 | $16.31 |
| 10 | Target | $33,679 | $16.19 |
| 11 | Amazon | $33,314 | $16.02 |
| 12 | Kroger | $32,337 | $15.55 |
| 13 | Raytheon Technologies | $32,274 | $15.52 |
| 14 | MOD Pizza | $32,087 | $15.43 |
| 15 | Mount Sinai Health System | $31,915 | $15.34 |
| 16 | Packers Sanitation Services | $31,830 | $15.30 |
| 17 | Compass Group USA | $31,793 | $15.29 |
| 18 | Whole Foods Market | $31,553 | $15.17 |
| 19 | TKC Holdings | $31,552 | $15.17 |
| 20 | Stryker | $31,491 | $15.14 |
The average service team member salary has risen by $3,991 over the last ten years. In 2014, the average service team member earned $23,402 annually, but today, they earn $27,393 a year. That works out to a 11% change in pay for service team members over the last decade.
Compare service team member salaries for cities or states with the national average over time.
Compare service team member salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $27,400 | $13.17 | +3.1% |
| 2025 | $26,500 | $12.76 | +2.8% |
| 2024 | $25,800 | $12.41 | +2.5% |
| 2023 | $25,100 | $12.09 | +1.8% |
| 2022 | $24,700 | $11.87 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| McDonald's | Guest Service Team Member | Bell, CA | 06/29/2025 | $41,740 |
| Wegmans Food Markets, Inc. | Service Desk Team Member | Medford, OR | 06/29/2025 | $37,566 |
| Whole Foods | Bakery Venue Service Team Member (Coffee BAR) | Upper Arlington, OH | 06/29/2025 | $33,392 |
| The Principia | Team Member-Dining Services | Elsah, IL | 06/29/2025 | $32,202 |
| Pilot Company | Lead Guest Services Team Member | Gary, IN | 06/29/2025 | $26,296 |
| Pilot Company | Lead Guest Services Team Member | Pennsville, NJ | 06/29/2025 | $32,891 |
| Bncollege | Customer Service Team Member-Occidental College Bookstore(Temp) | Los Angeles, CA | 06/29/2025 | $36,523 |
| Michaels Stores | Service Team Member | Edgewater, FL | 06/28/2025 | $33,914 |
| Scott Brown | Insurance and Financial Services Position-State Farm Agent Team Member | Castle Rock, CO | 06/28/2025 | $35,103 |
| Growmark Inc. | Service Center Team Member/Driver-Conserv FS | Tony, WI | 06/28/2025 | $41,740 |
Search for service team member jobs