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Software support analyst salary
Average software support analyst salary
$64,187
Understanding the Salary of a Software Support Analyst
The average salary for a Software Support Analyst is approximately $64,187 per year, translating to about $31 per hour. This figure can vary significantly based on several factors, including geographic location and years of experience. For instance, analysts in metropolitan areas may command higher salaries due to increased demand for technical support and specialized skills.
States like California and New York are among the highest paying, reflecting their robust technology sectors. Industries such as healthcare and finance also tend to offer competitive compensation packages. Job seekers interested in this field should focus on enhancing their technical skills and gaining relevant experience.
Moreover, as organizations continue to prioritize technology, the demand for Software Support Analysts is expected to grow. This presents ample opportunities for career advancement and salary growth. By researching salary trends and aligning your skills with market needs, you can position yourself favorably in this dynamic job market.
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Where can a Software Support Analyst earn more?
Software support analyst salary estimates from across the web
Average software support analyst salary by state
The highest-paying states for software support analysts are California, New Jersey, and New York. The lowest average software support analyst salary states are Indiana, Alaska, and Florida.
- State view
- County view
Highest paying states for software support analysts
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Mexico | $69,510 | $33.42 |
| 2 | South Carolina | $68,734 | $33.05 |
| 3 | Rhode Island | $73,453 | $35.31 |
| 4 | California | $74,878 | $36.00 |
| 5 | New Jersey | $74,086 | $35.62 |
| 6 | New York | $74,055 | $35.60 |
| 7 | Wisconsin | $64,006 | $30.77 |
| 8 | New Hampshire | $67,818 | $32.60 |
| 9 | Minnesota | $69,373 | $33.35 |
| 10 | Michigan | $61,739 | $29.68 |
| 11 | Nevada | $62,349 | $29.98 |
| 12 | Washington | $64,918 | $31.21 |
| 13 | Maryland | $67,975 | $32.68 |
| 14 | Louisiana | $61,358 | $29.50 |
| 15 | North Dakota | $62,390 | $30.00 |
| 16 | South Dakota | $59,658 | $28.68 |
| 17 | Utah | $62,139 | $29.87 |
| 18 | Ohio | $64,335 | $30.93 |
| 19 | Oregon | $65,862 | $31.66 |
| 20 | Massachusetts | $66,020 | $31.74 |
| 21 | Alabama | $60,222 | $28.95 |
| 22 | Georgia | $63,521 | $30.54 |
| 23 | Virginia | $63,224 | $30.40 |
| 24 | Delaware | $64,179 | $30.86 |
| 25 | Kansas | $57,507 | $27.65 |
| 26 | Connecticut | $64,874 | $31.19 |
| 27 | Arkansas | $56,329 | $27.08 |
| 28 | Vermont | $60,759 | $29.21 |
| 29 | Nebraska | $61,523 | $29.58 |
| 30 | Texas | $60,931 | $29.29 |
| 31 | District of Columbia | $60,149 | $28.92 |
| 32 | Maine | $61,106 | $29.38 |
| 33 | Missouri | $56,398 | $27.11 |
| 34 | Oklahoma | $55,711 | $26.78 |
| 35 | Illinois | $60,840 | $29.25 |
| 36 | Kentucky | $55,107 | $26.49 |
| 37 | Montana | $58,842 | $28.29 |
| 38 | Arizona | $58,434 | $28.09 |
| 39 | Hawaii | $57,337 | $27.57 |
| 40 | West Virginia | $53,746 | $25.84 |
| 41 | Iowa | $57,406 | $27.60 |
| 42 | Mississippi | $50,707 | $24.38 |
| 43 | Pennsylvania | $55,777 | $26.82 |
| 44 | Alaska | $51,727 | $24.87 |
| 45 | Tennessee | $51,039 | $24.54 |
| 46 | Colorado | $54,333 | $26.12 |
| 47 | Wyoming | $53,261 | $25.61 |
| 48 | Florida | $51,105 | $24.57 |
| 49 | North Carolina | $52,548 | $25.26 |
| 50 | Indiana | $51,779 | $24.89 |
| 51 | Idaho | $50,860 | $24.45 |
Highest paying cities for software support analysts
The highest-paying cities for software support analysts are New York, NY, Duluth, MN, and Silver Spring, MD.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $74,167 | $35.66 |
| 2 | Duluth, MN | $70,341 | $33.82 |
| 3 | Silver Spring, MD | $67,903 | $32.65 |
| 4 | Boston, MA | $66,038 | $31.75 |
| 5 | Portland, OR | $65,195 | $31.34 |
| 6 | Seattle, WA | $65,162 | $31.33 |
| 7 | Madison, WI | $63,679 | $30.61 |
| 8 | Duluth, GA | $63,628 | $30.59 |
| 9 | Arlington, VA | $63,614 | $30.58 |
| 10 | Las Vegas, NV | $61,901 | $29.76 |
| 11 | Salt Lake City, UT | $61,889 | $29.75 |
| 12 | Omaha, NE | $61,664 | $29.65 |
| 13 | Ann Arbor, MI | $61,650 | $29.64 |
| 14 | Austin, TX | $61,279 | $29.46 |
| 15 | Chicago, IL | $61,031 | $29.34 |
| 16 | Phoenix, AZ | $58,447 | $28.10 |
| 17 | Des Moines, IA | $57,164 | $27.48 |
| 18 | Pine Bluff, AR | $56,509 | $27.17 |
| 19 | Columbia, MO | $56,452 | $27.14 |
| 20 | Philadelphia, PA | $56,042 | $26.94 |
Software support analyst salary details
A software support analyst's salary ranges from $46,000 a year at the 10th percentile to $88,000 at the 90th percentile.
What is a software support analyst's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $88,000 | $7,333 | $42 |
| 75th Percentile | $76,000 | $6,333 | $37 |
| Average | $64,187 | $5,349 | $31 |
| 25th Percentile | $54,000 | $4,500 | $26 |
| 10th Percentile | $46,000 | $3,833 | $22 |
Highest paying software support analyst jobs
The highest paying types of software support analysts are application support analyst, support lead, and network support analyst.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Technical Support Trainer | $45,722 | $3,810 | $21.98 | 168,898 |
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Analyst | $73,007 | $6,084 | $35.10 | 253,138 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Software Trainer | $68,647 | $5,721 | $33.00 | 37,100 |
| Computer Analyst | $75,852 | $6,321 | $36.47 | 75,369 |
Top companies hiring software support analysts now:
Which companies pay software support analysts the most?
Software support analyst salaries at Barclays and Citi are the highest-paying according to our most recent salary estimates. In addition, the average software support analyst salary at companies like ResMed and Northern Trust are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Barclays | $87,665 | $42.15 |
| 2 | Citi | $83,761 | $40.27 |
| 3 | ResMed | $82,547 | $39.69 |
| 4 | Northern Trust | $71,238 | $34.25 |
| 5 | Aviture | $67,160 | $32.29 |
| 6 | Concept Software & Services Inc | $67,047 | $32.23 |
| 7 | Stryker | $66,956 | $32.19 |
| 8 | Onit | $64,858 | $31.18 |
| 9 | MDI | $64,005 | $30.77 |
| 10 | 3M Company | $63,956 | $30.75 |
| 11 | PenLink | $63,956 | $30.75 |
| 12 | Zions Ban | $63,167 | $30.37 |
| 13 | Advance Green Energy | $62,981 | $30.28 |
| 14 | Innovative System Services LLC | $62,980 | $30.28 |
| 15 | Alliance Data | $62,929 | $30.25 |
| 16 | VantagePoint HealthCare Advisors | $62,846 | $30.21 |
| 17 | Mediabrands | $62,806 | $30.20 |
| 18 | Gold's Holding Corp | $62,794 | $30.19 |
| 19 | Magna International | $62,713 | $30.15 |
| 20 | Belcan | $62,683 | $30.14 |
Wage gap by gender, race and education
Software Support Analyst salary by industry
The average software support analyst salary varies across industries:
- The average software support analyst salary in the finance industry is $77,102, the highest of any industry.
- The average software support analyst salary in the finance industry is $63,866.
- Software support analysts in the professional industry earn an average salary of $60,715, the lowest of any industry.
Highest paying industries for software support analysts
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $77,102 | $37.07 |
| 2 | Energy | $63,866 | $30.70 |
| 3 | Technology | $63,813 | $30.68 |
| 4 | Health Care | $63,190 | $30.38 |
| 5 | Insurance | $62,701 | $30.14 |
| 6 | Professional | $60,715 | $29.19 |
High paying software support analyst jobs
Software support analyst salary trends
The average software support analyst salary has risen by $9,809 over the last ten years. In 2014, the average software support analyst earned $54,378 annually, but today, they earn $64,187 a year. That works out to a 9% change in pay for software support analysts over the last decade.
Compare software support analyst salaries for cities or states with the national average over time.
Average software support analyst salary over time
Compare software support analyst salaries for individual cities or states with the national average.
Software support analyst salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $64,200 | $30.86 | +3.3% |
| 2024 | $62,100 | $29.84 | +2.3% |
| 2023 | $60,700 | $29.17 | +1.5% |
| 2022 | $59,800 | $28.73 | +1.6% |
| 2021 | $58,800 | $28.26 | +1.6% |
Recently added software support analyst salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| University of Missouri System | Software Support Analyst-Specialist | Saint Louis, MO | 06/29/2025 | $52,915 |
| Solventum | Software Support Analyst | Silver Spring, MD | 06/21/2025 | $82,370 |
| Solventum | Software Support Analyst (HIS) | Murray, UT | 06/20/2025 | $82,370 |
| FLIR Systems | Software Support Analyst | Englewood, CO | 05/25/2025 | $43,900 |
| State of Arkansas | Software Support Analyst | Little Rock, AR | 05/23/2025 | $51,761 |
| FLIR Systems | Software Support Analyst | Englewood, CO | 04/29/2025 | $43,900 |
| Medical Assistant In Patchogue, New York | IT Hardware/Software Support Analyst | Stony Brook, NY | 04/28/2025 | $68,937 |
| Election Systems & Software | Software Support | Omaha, NE | 03/09/2025 | $48,000 |
| FLIR Systems | Software Support Analyst | Englewood, CO | 02/27/2025 | $43,900 |
| Northrop Grumman | Software Support Analyst-Digital Manufacturing | Annapolis, MD | 02/20/2025 | $81,300 |
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