Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Software support specialist salary
Average software support specialist salary
$62,663
Average Salary Overview
The average salary for a Software Support Specialist is $62,663 per year, or about $30 per hour. Salary can vary based on factors such as location, years of experience, and the specific industry. For instance, specialists in technology hubs often see higher compensation due to demand.
Salary by State
In states like California, New York, and Texas, salaries tend to be above the national average. For example, California offers some of the highest salaries in this field, often exceeding $70,000 annually. In contrast, states with a lower cost of living may offer salaries closer to the national average.
Job Opportunities
Many companies are on the lookout for skilled Software Support Specialists, especially in sectors such as healthcare, finance, and IT. Employers value candidates who possess strong troubleshooting skills, effective communication abilities, and experience with customer service. With a growing reliance on technology, the demand for these professionals is expected to continue rising.
Let Zippi find your next software support specialist job
Let Zippi find your next software support specialist job
Where can a Software Support Specialist earn more?
Software support specialist salary estimates from across the web
Average software support specialist salary by state
The highest-paying states for software support specialists are New Jersey, Delaware, and California. The lowest average software support specialist salary states are Florida, Tennessee, and South Carolina.
- State view
- County view
Highest paying states for software support specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Mexico | $68,854 | $33.10 |
| 2 | Missouri | $65,222 | $31.36 |
| 3 | California | $74,360 | $35.75 |
| 4 | Maryland | $71,405 | $34.33 |
| 5 | Delaware | $74,684 | $35.91 |
| 6 | Virginia | $67,215 | $32.31 |
| 7 | Hawaii | $71,181 | $34.22 |
| 8 | New Jersey | $75,375 | $36.24 |
| 9 | North Dakota | $64,650 | $31.08 |
| 10 | Texas | $67,790 | $32.59 |
| 11 | Rhode Island | $65,819 | $31.64 |
| 12 | Vermont | $63,707 | $30.63 |
| 13 | District of Columbia | $67,091 | $32.26 |
| 14 | Kentucky | $58,689 | $28.22 |
| 15 | Illinois | $68,354 | $32.86 |
| 16 | Pennsylvania | $63,330 | $30.45 |
| 17 | South Dakota | $57,504 | $27.65 |
| 18 | Maine | $60,067 | $28.88 |
| 19 | Nevada | $57,897 | $27.84 |
| 20 | Arkansas | $54,564 | $26.23 |
| 21 | Connecticut | $64,873 | $31.19 |
| 22 | Arizona | $58,558 | $28.15 |
| 23 | Oregon | $59,594 | $28.65 |
| 24 | Oklahoma | $53,772 | $25.85 |
| 25 | Wisconsin | $54,381 | $26.14 |
| 26 | Indiana | $58,187 | $27.97 |
| 27 | Massachusetts | $61,224 | $29.43 |
| 28 | Iowa | $55,056 | $26.47 |
| 29 | Michigan | $52,804 | $25.39 |
| 30 | West Virginia | $52,102 | $25.05 |
| 31 | Colorado | $57,252 | $27.52 |
| 32 | New York | $58,835 | $28.29 |
| 33 | Alaska | $53,786 | $25.86 |
| 34 | Washington | $59,013 | $28.37 |
| 35 | Montana | $54,538 | $26.22 |
| 36 | New Hampshire | $54,425 | $26.17 |
| 37 | Kansas | $54,643 | $26.27 |
| 38 | Minnesota | $54,962 | $26.42 |
| 39 | Louisiana | $51,086 | $24.56 |
| 40 | North Carolina | $54,903 | $26.40 |
| 41 | Georgia | $55,722 | $26.79 |
| 42 | Tennessee | $50,042 | $24.06 |
| 43 | Ohio | $53,598 | $25.77 |
| 44 | Utah | $51,660 | $24.84 |
| 45 | Wyoming | $52,063 | $25.03 |
| 46 | South Carolina | $49,875 | $23.98 |
| 47 | Idaho | $52,174 | $25.08 |
| 48 | Mississippi | $47,809 | $22.99 |
| 49 | Alabama | $48,910 | $23.51 |
| 50 | Nebraska | $48,273 | $23.21 |
| 51 | Florida | $50,746 | $24.40 |
Highest paying cities for software support specialists
The highest-paying cities for software support specialists are San Jose, CA, Lakewood, NJ, and Chicago, IL.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Jose, CA | $79,843 | $38.39 |
| 2 | Lakewood, NJ | $75,401 | $36.25 |
| 3 | Chicago, IL | $68,555 | $32.96 |
| 4 | Reston, VA | $68,103 | $32.74 |
| 5 | Lubbock, TX | $68,016 | $32.70 |
| 6 | Chesterfield, MO | $65,427 | $31.46 |
| 7 | Fargo, ND | $65,028 | $31.26 |
| 8 | Vancouver, WA | $59,293 | $28.51 |
| 9 | New York, NY | $59,036 | $28.38 |
| 10 | Boulder, CO | $57,290 | $27.54 |
| 11 | Bangor, ME | $57,205 | $27.50 |
| 12 | Durham, NC | $55,834 | $26.84 |
| 13 | Atlanta, GA | $55,748 | $26.80 |
| 14 | Iowa City, IA | $55,330 | $26.60 |
| 15 | Overland Park, KS | $54,756 | $26.32 |
| 16 | Little Rock, AR | $54,519 | $26.21 |
| 17 | Dublin, OH | $53,261 | $25.61 |
| 18 | Billings, MT | $53,231 | $25.59 |
| 19 | Boca Raton, FL | $51,530 | $24.77 |
Software support specialist salary details
A software support specialist's salary ranges from $43,000 a year at the 10th percentile to $90,000 at the 90th percentile.
What is a software support specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $90,000 | $7,500 | $43 |
| 75th Percentile | $76,000 | $6,333 | $37 |
| Average | $62,663 | $5,222 | $30 |
| 25th Percentile | $51,000 | $4,250 | $25 |
| 10th Percentile | $43,000 | $3,583 | $21 |
Highest paying software support specialist jobs
The highest paying types of software support specialists are technical specialist, systems specialist, and application support specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Administrative Technical Support | $46,753 | $3,896 | $22.48 | 186,858 |
| Technical Support Agent | $30,389 | $2,532 | $14.61 | 177,918 |
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Support Analyst | $75,989 | $6,332 | $36.53 | 107,039 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
Top companies hiring software support specialists now:
Which companies pay software support specialists the most?
Software support specialist salaries at Amdocs and Salsa Labs are the highest-paying according to our most recent salary estimates. In addition, the average software support specialist salary at companies like CyberCoders and Acronis are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Amdocs | $93,015 | $44.72 |
| 2 | Salsa Labs | $85,770 | $41.24 |
| 3 | CyberCoders | $82,573 | $39.70 |
| 4 | Acronis | $80,399 | $38.65 |
| 5 | IBM | $78,143 | $37.57 |
| 6 | Baker Hughes | $76,975 | $37.01 |
| 7 | Kao Brands | $76,791 | $36.92 |
| 8 | SmartCOP | $70,858 | $34.07 |
| 9 | Kforce | $69,340 | $33.34 |
| 10 | Journal Technologies | $68,546 | $32.95 |
| 11 | eTeam | $67,268 | $32.34 |
| 12 | Tyler Technologies | $66,910 | $32.17 |
| 13 | Cobb Technologies | $66,908 | $32.17 |
| 14 | Aegis Software | $65,254 | $31.37 |
| 15 | Rediker Software | $65,252 | $31.37 |
| 16 | NCR | $64,407 | $30.96 |
| 17 | CAE | $63,458 | $30.51 |
| 18 | Particle Measuring | $60,743 | $29.20 |
| 19 | IPS-Integrated Project Services | $59,447 | $28.58 |
| 20 | EverCommerce | $59,447 | $28.58 |
Wage gap by gender, race and education
Software support specialist salary trends
The average software support specialist salary has risen by $9,576 over the last ten years. In 2014, the average software support specialist earned $53,087 annually, but today, they earn $62,663 a year. That works out to a 9% change in pay for software support specialists over the last decade.
Compare software support specialist salaries for cities or states with the national average over time.
Average software support specialist salary over time
Compare software support specialist salaries for individual cities or states with the national average.
Software support specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $62,700 | $30.13 | +3.3% |
| 2024 | $60,600 | $29.13 | +2.3% |
| 2023 | $59,200 | $28.47 | +1.5% |
| 2022 | $58,300 | $28.04 | +1.6% |
| 2021 | $57,400 | $27.59 | +1.6% |
Recently added software support specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| NISC | Support Specialist-Mapping & Staking Software | Lake Saint Louis, MO | 06/29/2025 | $50,088 |
| DSI Systems | Software Support Specialist | West Des Moines, IA | 06/25/2025 | $41,740 |
| Paradise Valley USD 69 | Ivisions Software Support Specialist-Finance | Phoenix, AZ | 06/21/2025 | $75,000 |
| Paradise Valley Unified School District | Ivisions Software Support Specialist-Finance | Phoenix, AZ | 06/20/2025 | $75,000 |
| Ncontracts | Software Support Specialist | Brentwood, TN | 06/13/2025 | $45,000 |
| SCP Distributors | Software Support Specialist | Clearwater, FL | 06/07/2025 | $52,175 |
| Lasership | Software Support Specialist | Louisville, KY | 05/29/2025 | $50,088 |
| Manpowergroup | Software Support Specialist | Saint Paul, MN | 05/28/2025 | $50,000 |
| NISC | Support Specialist-Mapping & Staking Software | Lake Saint Louis, MO | 05/26/2025 | $50,088 |
| Woodmont Properties | Software Support Specialist | Fairfield, NJ | 05/24/2025 | $56,000 |
Software support specialist salary FAQs
Search for software support specialist jobs