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Software Support Technician salary

Average software support technician salary

$79,670

$38.3 hourly rate

Entry-level software support technician salary
$55,000 yearly salary
Updated January 8, 2025

How much does a software support technician make?

The average software support technician salary in the United States is $79,670. Software support technician salaries typically range between $55,000 and $113,000 yearly. The average hourly rate for software support technicians is $38.3 per hour.

Software support technician salary is impacted by location, education, and experience. Software support technicians earn the highest average salary in California.

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Software support technician salary by: 

Where can a Software Support Technician earn more?

Compare salary by location
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122k
102k
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Ashburn, VA$106,847
Iowa City, IA$52,041
Compare salary by company
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RSM US$123,935
McKesson$92,755

Software Support Technician salary estimates from across the web

Based on the latest salary information compiled by Zippia, Glassdoor, Ziprecruiter and Comparably, the average salary for a software support technician typically falls between $47,875 and $79,670.
zippia
$79,670yearly
glassdoor[1]
$60,486yearly
comparably[2]
$61,316yearly
ZipRecruiter[3]
$47,875yearly

Average software support technician salary by state

The highest-paying states for software support technicians are California, New Jersey, and Pennsylvania. The lowest average software support technician salary states are Florida, Iowa, and Wyoming.

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  • County View
Average Salary:

Highest paying states for software support technicians

RankStateAvg. SalaryHourly Rate
1Nevada$84,560$40.65
2California$96,547$46.42
3Maryland$86,064$41.38
4Kentucky$70,129$33.72
5Arizona$77,741$37.38
6Washington$77,041$37.04
7District of Columbia$79,993$38.46
8Pennsylvania$86,316$41.50
9Delaware$79,209$38.08
10New Jersey$87,179$41.91
11Wisconsin$65,351$31.42
12New Hampshire$68,034$32.71
13Louisiana$65,392$31.44
14Rhode Island$71,202$34.23
15Massachusetts$75,896$36.49
16North Carolina$77,896$37.45
17New York$81,184$39.03
18Vermont$69,711$33.51
19Ohio$62,196$29.90
20Indiana$67,148$32.28
21Michigan$63,611$30.58
22Oregon$71,999$34.61
23Virginia$70,001$33.65
24Connecticut$73,035$35.11
25South Carolina$61,898$29.76
26Oklahoma$60,504$29.09
27West Virginia$60,326$29.00
28Alabama$61,598$29.61
29Texas$63,666$30.61
30New Mexico$57,279$27.54
31Tennessee$58,967$28.35
32Missouri$59,393$28.55
33Utah$58,483$28.12
34North Dakota$61,093$29.37
35Colorado$61,290$29.47
36Arkansas$55,875$26.86
37Maine$60,510$29.09
38Kansas$58,129$27.95
39Hawaii$57,029$27.42
40South Dakota$47,465$22.82
41Illinois$59,302$28.51
42Georgia$59,789$28.74
43Idaho$54,483$26.19
44Mississippi$52,858$25.41
45Minnesota$57,748$27.76
46Montana$51,892$24.95
47Alaska$46,311$22.26
48Wyoming$48,972$23.54
49Florida$51,408$24.72
50Iowa$51,075$24.56
51Nebraska$48,762$23.44

Highest paying cities for software support technicians

The highest-paying cities for software support technicians are San Francisco, CA, Philadelphia, PA, and New York, NY.

RankCityAvg. SalaryHourly Rate
1San Francisco, CA$106,847$51.37
2Philadelphia, PA$87,166$41.91
3New York, NY$81,673$39.27
4Washington, DC$79,991$38.46
5Raleigh, NC$79,141$38.05
6Chandler, AZ$77,595$37.31
7Amherst, MA$76,058$36.57
8Enfield, CT$71,919$34.58
9McLean, VA$71,375$34.31
10Indianapolis, IN$67,090$32.25
11Austin, TX$64,108$30.82
12Farmington Hills, MI$63,767$30.66
13Madison, AL$61,722$29.67
14Denver, CO$61,230$29.44
15Saint Louis, MO$60,572$29.12
16Cincinnati, OH$60,551$29.11
17Alpharetta, GA$60,000$28.85
18Chicago, IL$59,713$28.71
19Minneapolis, MN$57,696$27.74
20Iowa City, IA$52,041$25.02

Software Support Technician salary details

A software support technician's salary ranges from $55,000 a year at the 10th percentile to $113,000 at the 90th percentile.

Average Software Support Technician Salary Graph
Average Software Support Technician Salary Graph, Trends, and Summary

What is a software support technician's salary?

PercentileAnnual SalaryMonthly SalaryHourly Rate
90th Percentile$113,000$9,417$54
75th Percentile$96,000$8,000$46
Average$79,670$6,639$38
25th Percentile$66,000$5,500$32
10th Percentile$55,000$4,583$26

Highest paying software support technician jobs

The highest paying types of software support technicians are technical support engineer, systems support, and technician support tier.

Job TitleAnnual SalaryMonthly SalaryHourly RateJob Openings
Administrative Technical Support$46,753$3,896$22.48186,858
Technical Support Engineer$85,716$7,143$41.21184,542
Technical Support Trainer$45,722$3,810$21.98168,898
Technician Support Tier$54,889$4,574$26.39109,671
Technical Support Agent$30,389$2,532$14.61177,918
Systems Support$64,031$5,336$30.78156,028

Top companies hiring software support technicians now:

  1. AT&T Jobs (37)
  2. SAP Jobs (87)
  3. GoDaddy Jobs (15)
  4. Intuit Jobs (24)
  5. T-Mobile Jobs (15)

Which companies pay software support technicians the most?

Software support technician salaries at RSM US and State Street are the highest-paying according to our most recent salary estimates. In addition, the average software support technician salary at companies like Northern Trust and Thoughtworks are highly competitive.

RankCompanyAverage SalaryHourly Rate
1RSM US$123,935$59.58
2State Street$118,725$57.08
3Northern Trust$115,864$55.70
4Thoughtworks$115,157$55.36
5HSBC Bank$112,971$54.31
6Booz Allen Hamilton$112,607$54.14
7Berklee College of Music$111,860$53.78
8Bank of America$109,864$52.82
9Wells Fargo$108,432$52.13
10SAP$108,082$51.96
11Adobe$106,320$51.12
12AIG$106,061$50.99
13Bio-Rad Laboratories$103,621$49.82
14Tesla$102,675$49.36
15Nokia$102,317$49.19
16Visa$100,757$48.44
17Kronos Incorporated$98,203$47.21
18Highmark$97,920$47.08
19NTT Europe Ltd$96,016$46.16
20McKesson$92,755$44.59

Wage gap by gender, race and education

$83,000$82,400$81,800$81,200$80,600$80,000
MaleFemale

Software Support Technician salary by industry

The average software support technician salary varies across industries:

  • The average software support technician salary in the finance industry is $86,283, the highest of any industry.
  • The average software support technician salary in the finance industry is $83,908.
  • Software support technicians in the retail industry earn an average salary of $67,996, the lowest of any industry.

Highest paying industries for software support technicians

RankIndustryAverage SalaryHourly Rate
1Finance$86,283$41.48
2Health Care$83,908$40.34
3Technology$81,767$39.31
4Professional$79,783$38.36
5Manufacturing$76,693$36.87
6Construction$70,837$34.06
7Retail$67,996$32.69

High Paying Software Support Technician Jobs

Software Support Technician salary trends

The average software support technician salary has risen by $12,175 over the last ten years. In 2014, the average software support technician earned $67,495 annually, but today, they earn $79,670 a year. That works out to a 9% change in pay for software support technicians over the last decade.

Compare software support technician salaries for cities or states with the national average over time.

Average software support technician salary over time

Compare software support technician salaries for individual cities or states with the national average.

    Software Support Technician salary by year

    YearAvg. SalaryHourly Rate% Change
    2025$79,700$38.30+3.3%
    2024$77,000$37.04+2.3%
    2023$75,300$36.20+1.5%
    2022$74,200$35.66+1.6%
    2021$73,000$35.07+1.6%

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