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The average software support technician salary in the United States is $79,670. Software support technician salaries typically range between $55,000 and $113,000 yearly. The average hourly rate for software support technicians is $38.3 per hour.
Software support technician salary is impacted by location, education, and experience. Software support technicians earn the highest average salary in California.
The highest-paying states for software support technicians are California, New Jersey, and Pennsylvania. The lowest average software support technician salary states are Florida, Iowa, and Wyoming.
Rank | State | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | Nevada | $84,560 | $40.65 |
2 | California | $96,547 | $46.42 |
3 | Maryland | $86,064 | $41.38 |
4 | Kentucky | $70,129 | $33.72 |
5 | Arizona | $77,741 | $37.38 |
6 | Washington | $77,041 | $37.04 |
7 | District of Columbia | $79,993 | $38.46 |
8 | Pennsylvania | $86,316 | $41.50 |
9 | Delaware | $79,209 | $38.08 |
10 | New Jersey | $87,179 | $41.91 |
11 | Wisconsin | $65,351 | $31.42 |
12 | New Hampshire | $68,034 | $32.71 |
13 | Louisiana | $65,392 | $31.44 |
14 | Rhode Island | $71,202 | $34.23 |
15 | Massachusetts | $75,896 | $36.49 |
16 | North Carolina | $77,896 | $37.45 |
17 | New York | $81,184 | $39.03 |
18 | Vermont | $69,711 | $33.51 |
19 | Ohio | $62,196 | $29.90 |
20 | Indiana | $67,148 | $32.28 |
21 | Michigan | $63,611 | $30.58 |
22 | Oregon | $71,999 | $34.61 |
23 | Virginia | $70,001 | $33.65 |
24 | Connecticut | $73,035 | $35.11 |
25 | South Carolina | $61,898 | $29.76 |
26 | Oklahoma | $60,504 | $29.09 |
27 | West Virginia | $60,326 | $29.00 |
28 | Alabama | $61,598 | $29.61 |
29 | Texas | $63,666 | $30.61 |
30 | New Mexico | $57,279 | $27.54 |
31 | Tennessee | $58,967 | $28.35 |
32 | Missouri | $59,393 | $28.55 |
33 | Utah | $58,483 | $28.12 |
34 | North Dakota | $61,093 | $29.37 |
35 | Colorado | $61,290 | $29.47 |
36 | Arkansas | $55,875 | $26.86 |
37 | Maine | $60,510 | $29.09 |
38 | Kansas | $58,129 | $27.95 |
39 | Hawaii | $57,029 | $27.42 |
40 | South Dakota | $47,465 | $22.82 |
41 | Illinois | $59,302 | $28.51 |
42 | Georgia | $59,789 | $28.74 |
43 | Idaho | $54,483 | $26.19 |
44 | Mississippi | $52,858 | $25.41 |
45 | Minnesota | $57,748 | $27.76 |
46 | Montana | $51,892 | $24.95 |
47 | Alaska | $46,311 | $22.26 |
48 | Wyoming | $48,972 | $23.54 |
49 | Florida | $51,408 | $24.72 |
50 | Iowa | $51,075 | $24.56 |
51 | Nebraska | $48,762 | $23.44 |
The highest-paying cities for software support technicians are San Francisco, CA, Philadelphia, PA, and New York, NY.
Rank | City | Avg. Salary | Hourly Rate |
---|---|---|---|
1 | San Francisco, CA | $106,847 | $51.37 |
2 | Philadelphia, PA | $87,166 | $41.91 |
3 | New York, NY | $81,673 | $39.27 |
4 | Washington, DC | $79,991 | $38.46 |
5 | Raleigh, NC | $79,141 | $38.05 |
6 | Chandler, AZ | $77,595 | $37.31 |
7 | Amherst, MA | $76,058 | $36.57 |
8 | Enfield, CT | $71,919 | $34.58 |
9 | McLean, VA | $71,375 | $34.31 |
10 | Indianapolis, IN | $67,090 | $32.25 |
11 | Austin, TX | $64,108 | $30.82 |
12 | Farmington Hills, MI | $63,767 | $30.66 |
13 | Madison, AL | $61,722 | $29.67 |
14 | Denver, CO | $61,230 | $29.44 |
15 | Saint Louis, MO | $60,572 | $29.12 |
16 | Cincinnati, OH | $60,551 | $29.11 |
17 | Alpharetta, GA | $60,000 | $28.85 |
18 | Chicago, IL | $59,713 | $28.71 |
19 | Minneapolis, MN | $57,696 | $27.74 |
20 | Iowa City, IA | $52,041 | $25.02 |
A software support technician's salary ranges from $55,000 a year at the 10th percentile to $113,000 at the 90th percentile.
Percentile | Annual Salary | Monthly Salary | Hourly Rate |
---|---|---|---|
90th Percentile | $113,000 | $9,417 | $54 |
75th Percentile | $96,000 | $8,000 | $46 |
Average | $79,670 | $6,639 | $38 |
25th Percentile | $66,000 | $5,500 | $32 |
10th Percentile | $55,000 | $4,583 | $26 |
The highest paying types of software support technicians are technical support engineer, systems support, and technician support tier.
Job Title | Annual Salary | Monthly Salary | Hourly Rate | Job Openings |
---|---|---|---|---|
Administrative Technical Support | $46,753 | $3,896 | $22.48 | 186,858 |
Technical Support Engineer | $85,716 | $7,143 | $41.21 | 184,542 |
Technical Support Trainer | $45,722 | $3,810 | $21.98 | 168,898 |
Technician Support Tier | $54,889 | $4,574 | $26.39 | 109,671 |
Technical Support Agent | $30,389 | $2,532 | $14.61 | 177,918 |
Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
Top companies hiring software support technicians now:
Software support technician salaries at RSM US and State Street are the highest-paying according to our most recent salary estimates. In addition, the average software support technician salary at companies like Northern Trust and Thoughtworks are highly competitive.
Rank | Company | Average Salary | Hourly Rate |
---|---|---|---|
1 | RSM US | $123,935 | $59.58 |
2 | State Street | $118,725 | $57.08 |
3 | Northern Trust | $115,864 | $55.70 |
4 | Thoughtworks | $115,157 | $55.36 |
5 | HSBC Bank | $112,971 | $54.31 |
6 | Booz Allen Hamilton | $112,607 | $54.14 |
7 | Berklee College of Music | $111,860 | $53.78 |
8 | Bank of America | $109,864 | $52.82 |
9 | Wells Fargo | $108,432 | $52.13 |
10 | SAP | $108,082 | $51.96 |
11 | Adobe | $106,320 | $51.12 |
12 | AIG | $106,061 | $50.99 |
13 | Bio-Rad Laboratories | $103,621 | $49.82 |
14 | Tesla | $102,675 | $49.36 |
15 | Nokia | $102,317 | $49.19 |
16 | Visa | $100,757 | $48.44 |
17 | Kronos Incorporated | $98,203 | $47.21 |
18 | Highmark | $97,920 | $47.08 |
19 | NTT Europe Ltd | $96,016 | $46.16 |
20 | McKesson | $92,755 | $44.59 |
The average software support technician salary varies across industries:
Rank | Industry | Average Salary | Hourly Rate |
---|---|---|---|
1 | Finance | $86,283 | $41.48 |
2 | Health Care | $83,908 | $40.34 |
3 | Technology | $81,767 | $39.31 |
4 | Professional | $79,783 | $38.36 |
5 | Manufacturing | $76,693 | $36.87 |
6 | Construction | $70,837 | $34.06 |
7 | Retail | $67,996 | $32.69 |
The average software support technician salary has risen by $12,175 over the last ten years. In 2014, the average software support technician earned $67,495 annually, but today, they earn $79,670 a year. That works out to a 9% change in pay for software support technicians over the last decade.
Compare software support technician salaries for cities or states with the national average over time.
Compare software support technician salaries for individual cities or states with the national average.
Year | Avg. Salary | Hourly Rate | % Change |
---|---|---|---|
2025 | $79,700 | $38.30 | +3.3% |
2024 | $77,000 | $37.04 | +2.3% |
2023 | $75,300 | $36.20 | +1.5% |
2022 | $74,200 | $35.66 | +1.6% |
2021 | $73,000 | $35.07 | +1.6% |
Company | Job | Location | Date Added | Salary |
---|---|---|---|---|
University of Maryland | UMD Custom Software Application Support | College Park, MD | 12/16/2024 | $37,566 |
Quintilesims | Iqvia-IT Implementations Support Consultant | Las Vegas, NV | 12/15/2024 | $62,610 |
Iqvia | Iqvia-IT Implementations Support Consultant | Pittsburgh, PA | 12/15/2024 | $62,610 |
Quintilesims | Iqvia-IT Implementation Support Consultant | Los Angeles, CA | 12/15/2024 | $58,436 |
Quintilesims | Iqvia-IT Implementations Support Consultant | Orlando, FL | 12/15/2024 | $62,610 |
Quintilesims | Iqvia-IT Implementations Support Consultant-Salt | Salt Lake City, UT | 12/15/2024 | $62,610 |
Quintilesims | Iqvia-IT Implementations Support Consultant | Houston, TX | 12/15/2024 | $62,610 |
Iqvia | Iqvia-IT Implementations Support Consultant | Albuquerque, NM | 12/15/2024 | $62,610 |
Quintilesims | Iqvia-IT Implementations Support Consultant | Atlanta, GA | 12/15/2024 | $62,610 |
Iqvia | Iqvia-IT Implementations Support Consultant | Chicago, IL | 12/15/2024 | $62,610 |
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