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As a Supervisor in Technical Support, you play a key role in managing teams that provide assistance and solve customer issues. The average salary stands at $87,039 per year, with hourly wages around $42. Factors influencing salary include geographic location, industry, and years of experience. For example, supervisors in high-demand areas such as San Francisco or New York may see significantly higher compensation.
Additionally, industries like technology and finance often offer better pay compared to others. Salaries also tend to increase with experience; supervisors with over ten years in the field can command salaries over $100,000. This role not only provides competitive pay, but also opportunities for career advancement, making it an appealing choice for those looking to build a rewarding career in technical support.
Exploring various employers and industries can reveal lucrative opportunities. Companies are increasingly looking for skilled supervisors to lead their technical support teams, reflecting the importance of this role in customer satisfaction and retention. Understanding these dynamics can enhance your job search and salary negotiations.
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The average supervisor, technical support salary in New York, New Jersey, and Illinois are the highest in the U.S. The lowest average supervisor, technical support salary states are Hawaii, Arizona, and Alabama.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York | $110,370 | $53.06 |
| 2 | New Mexico | $98,094 | $47.16 |
| 3 | Illinois | $102,539 | $49.30 |
| 4 | Michigan | $93,847 | $45.12 |
| 5 | South Carolina | $95,759 | $46.04 |
| 6 | Kentucky | $100,935 | $48.53 |
| 7 | Minnesota | $95,797 | $46.06 |
| 8 | Nevada | $91,135 | $43.81 |
| 9 | Washington | $100,515 | $48.32 |
| 10 | Tennessee | $96,785 | $46.53 |
| 11 | Iowa | $96,911 | $46.59 |
| 12 | Connecticut | $98,377 | $47.30 |
| 13 | New Hampshire | $101,517 | $48.81 |
| 14 | New Jersey | $107,927 | $51.89 |
| 15 | Louisiana | $91,304 | $43.90 |
| 16 | Pennsylvania | $92,258 | $44.35 |
| 17 | Delaware | $94,357 | $45.36 |
| 18 | Vermont | $97,476 | $46.86 |
| 19 | California | $97,003 | $46.64 |
| 20 | Wisconsin | $89,703 | $43.13 |
| 21 | Texas | $90,973 | $43.74 |
| 22 | Rhode Island | $93,263 | $44.84 |
| 23 | District of Columbia | $90,378 | $43.45 |
| 24 | Ohio | $87,064 | $41.86 |
| 25 | Massachusetts | $94,952 | $45.65 |
| 26 | Maryland | $97,056 | $46.66 |
| 27 | Indiana | $86,745 | $41.70 |
| 28 | North Carolina | $82,609 | $39.72 |
| 29 | Wyoming | $78,212 | $37.60 |
| 30 | Oregon | $90,926 | $43.71 |
| 31 | Missouri | $78,403 | $37.69 |
| 32 | Kansas | $82,508 | $39.67 |
| 33 | Arkansas | $75,309 | $36.21 |
| 34 | Montana | $85,802 | $41.25 |
| 35 | Maine | $83,956 | $40.36 |
| 36 | North Dakota | $77,632 | $37.32 |
| 37 | South Dakota | $75,239 | $36.17 |
| 38 | Colorado | $78,951 | $37.96 |
| 39 | Virginia | $87,630 | $42.13 |
| 40 | Nebraska | $77,029 | $37.03 |
| 41 | Alaska | $78,011 | $37.51 |
| 42 | Georgia | $77,017 | $37.03 |
| 43 | Oklahoma | $71,742 | $34.49 |
| 44 | West Virginia | $78,331 | $37.66 |
| 45 | Mississippi | $68,557 | $32.96 |
| 46 | Alabama | $72,452 | $34.83 |
| 47 | Utah | $75,056 | $36.08 |
| 48 | Idaho | $77,638 | $37.33 |
| 49 | Arizona | $73,760 | $35.46 |
| 50 | Hawaii | $74,801 | $35.96 |
| 51 | Florida | $66,473 | $31.96 |
The highest-paying cities for supervisors, technical support are New York, NY, Sacramento, CA, and Chicago, IL.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $110,508 | $53.13 |
| 2 | Sacramento, CA | $105,081 | $50.52 |
| 3 | Chicago, IL | $103,040 | $49.54 |
| 4 | Seattle, WA | $101,051 | $48.58 |
| 5 | Baltimore, MD | $97,362 | $46.81 |
| 6 | Brentwood, TN | $97,257 | $46.76 |
| 7 | Minneapolis, MN | $95,886 | $46.10 |
| 8 | Irving, TX | $92,385 | $44.42 |
| 9 | Charlottesville, VA | $87,285 | $41.96 |
| 10 | Indianapolis, IN | $86,300 | $41.49 |
| 11 | Durham, NC | $84,130 | $40.45 |
| 12 | Saint Louis, MO | $79,191 | $38.07 |
| 13 | Denver, CO | $78,907 | $37.94 |
| 14 | Little Rock, AR | $75,040 | $36.08 |
| 15 | Draper, UT | $75,004 | $36.06 |
| 16 | Huntsville, AL | $74,308 | $35.73 |
| 17 | Phoenix, AZ | $74,050 | $35.60 |
| 18 | Gainesville, FL | $67,372 | $32.39 |
A supervisor, technical support's salary ranges from $62,000 a year at the 10th percentile to $121,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $121,000 | $10,083 | $58 |
| 75th Percentile | $103,000 | $8,583 | $50 |
| Average | $87,039 | $7,253 | $42 |
| 25th Percentile | $73,000 | $6,083 | $35 |
| 10th Percentile | $62,000 | $5,167 | $30 |
The highest paying types of supervisors, technical support are information technology supervisor, information technology, technical support senior engineer, and technical support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Help Desk Supervisor | $64,297 | $5,358 | $30.91 | 72,240 |
| Information Technology Supervisor, Information Technology | $111,282 | $9,274 | $53.50 | 75,914 |
| Computer Support Technician | $41,852 | $3,488 | $20.12 | 121,180 |
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
| Lead Support Technician | $95,420 | $7,952 | $45.88 | 115,952 |
Top companies hiring supervisors, technical support now:
Supervisor, technical support salaries at Applied Materials and Federal Reserve are the highest-paying according to our most recent salary estimates. In addition, the average supervisor, technical support salary at companies like Federal Reserve Bank and SAS Institute are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Applied Materials | $124,696 | $59.95 |
| 2 | Federal Reserve | $106,730 | $51.31 |
| 3 | Federal Reserve Bank | $101,951 | $49.01 |
| 4 | SAS Institute | $100,859 | $48.49 |
| 5 | Digium | $98,554 | $47.38 |
| 6 | NEC Corporation of America | $97,145 | $46.70 |
| 7 | Autocar Truck | $96,620 | $46.45 |
| 8 | Blue Origin | $95,792 | $46.05 |
| 9 | Southco | $93,542 | $44.97 |
| 10 | Aramark | $92,071 | $44.26 |
| 11 | Broadridge | $91,826 | $44.15 |
| 12 | Stewart Title | $91,379 | $43.93 |
| 13 | Aspen Technology | $91,360 | $43.92 |
| 14 | Jefferson County Sheriffs Dept | $90,958 | $43.73 |
| 15 | Prosum | $90,463 | $43.49 |
| 16 | Entergy | $90,147 | $43.34 |
| 17 | EMC | $89,271 | $42.92 |
| 18 | O'Reilly Auto Parts | $89,079 | $42.83 |
| 19 | Henry Schein | $87,542 | $42.09 |
| 20 | National Basketball Association | $87,042 | $41.85 |
The average supervisor, technical support salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $90,464 | $43.49 |
| 2 | Manufacturing | $88,510 | $42.55 |
| 3 | Technology | $85,767 | $41.23 |
| 4 | Professional | $81,561 | $39.21 |
| 5 | Telecommunication | $67,751 | $32.57 |
The average supervisor, technical support salary has risen by $13,301 over the last ten years. In 2014, the average supervisor, technical support earned $73,738 annually, but today, they earn $87,039 a year. That works out to a 9% change in pay for supervisors, technical support over the last decade.
Compare supervisor, technical support salaries for cities or states with the national average over time.
Compare supervisor, technical support salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $87,000 | $41.85 | +3.3% |
| 2024 | $84,200 | $40.47 | +2.3% |
| 2023 | $82,300 | $39.55 | +1.5% |
| 2022 | $81,000 | $38.95 | +1.6% |
| 2021 | $79,700 | $38.32 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Get It-Marketing | Technical Support Supervisor-Climate Solutions-Remote | WFH | Tallahassee, FL | 06/29/2025 | $93,963 |
| Digi International | Technical Support Supervisor (Remote) | Norwalk, CT | 06/24/2025 | $81,000 |
| Henry Schein One | Supervisor, Software Technical Support | American Fork, UT | 06/20/2025 | $60,000 |
| Unitedhealth Group | Supervisor Tech Support-National Remote | Atlanta, GA | 05/28/2025 | $71,600 |
| Optum | Supervisor Tech Support | La Crosse, WI | 05/26/2025 | $71,600 |
| Get It-Marketing | Technical Support Supervisor-Climate Solutions-Remote | WFH | Tallahassee, FL | 05/26/2025 | $93,963 |
| Unitedhealth Group Inc. | Supervisor Tech Support | La Crosse, WI | 05/24/2025 | $71,600 |
| Mbv-Ca LLC | IT Support Supervisor | West Sacramento, CA | 05/24/2025 | $78,000 |
| Baxter | Technical Support Supervisor-Skaneateles | Skaneateles, NY | 05/23/2025 | $80,000 |
| Aramark Corp | IT Support Supervisor-Washington State University | Pullman, WA | 05/22/2025 | $52,175 |
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