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Support agent salary
Average support agent salary
$36,045
Average Support Agent Salary
As of October 2025, a Support Agent in the United States earns an average salary of $36,045 annually. This figure represents a common starting point for those entering the field, with potential for growth based on experience and performance. Factors influencing salary include the agent's level of expertise, the industry, and the geographical location of the job.
Salary Variations by State
Support Agents can see significant salary differences depending on where they work. For instance, states with higher living costs generally offer higher salaries. Assessing the average income by state can guide job seekers in targeting locations that maximize their earning potential.
Highest Paying Cities
Certain cities stand out for offering higher salaries for Support Agents. Urban areas with a concentration of technology or financial services often provide competitive compensation packages. For example, cities known for tech firms may offer salaries that exceed the national average due to demand for skilled support staff.
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Where can a Support Agent earn more?
Average support agent salary by state
The highest-paying states for support agents are New Jersey, Pennsylvania, and Maryland. The lowest average support agent salary states are Idaho, Wyoming, and Florida.
- State view
- County view
Highest paying states for support agents
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $55,559 | $26.71 |
| 2 | Pennsylvania | $60,728 | $29.20 |
| 3 | New Hampshire | $45,058 | $21.66 |
| 4 | Michigan | $43,351 | $20.84 |
| 5 | Maryland | $59,993 | $28.84 |
| 6 | Rhode Island | $49,488 | $23.79 |
| 7 | Massachusetts | $51,662 | $24.84 |
| 8 | New Jersey | $61,575 | $29.60 |
| 9 | Vermont | $45,249 | $21.75 |
| 10 | District of Columbia | $55,613 | $26.74 |
| 11 | New York | $57,301 | $27.55 |
| 12 | Indiana | $47,178 | $22.68 |
| 13 | Connecticut | $51,445 | $24.73 |
| 14 | Washington | $43,468 | $20.90 |
| 15 | Nevada | $39,362 | $18.92 |
| 16 | California | $43,434 | $20.88 |
| 17 | North Dakota | $42,196 | $20.29 |
| 18 | Virginia | $47,581 | $22.88 |
| 19 | Ohio | $41,386 | $19.90 |
| 20 | Wisconsin | $42,634 | $20.50 |
| 21 | Louisiana | $37,247 | $17.91 |
| 22 | Oregon | $39,553 | $19.02 |
| 23 | Colorado | $40,406 | $19.43 |
| 24 | Illinois | $42,119 | $20.25 |
| 25 | Arizona | $36,694 | $17.64 |
| 26 | Minnesota | $43,556 | $20.94 |
| 27 | Alabama | $36,489 | $17.54 |
| 28 | Kentucky | $41,874 | $20.13 |
| 29 | North Carolina | $42,434 | $20.40 |
| 30 | South Carolina | $37,547 | $18.05 |
| 31 | Maine | $38,356 | $18.44 |
| 32 | West Virginia | $39,418 | $18.95 |
| 33 | Utah | $32,928 | $15.83 |
| 34 | Oklahoma | $35,252 | $16.95 |
| 35 | Missouri | $36,032 | $17.32 |
| 36 | Arkansas | $32,860 | $15.80 |
| 37 | Montana | $34,864 | $16.76 |
| 38 | South Dakota | $32,435 | $15.59 |
| 39 | Alaska | $38,007 | $18.27 |
| 40 | Tennessee | $35,377 | $17.01 |
| 41 | Kansas | $35,053 | $16.85 |
| 42 | Idaho | $32,414 | $15.58 |
| 43 | Hawaii | $34,575 | $16.62 |
| 44 | Wyoming | $31,660 | $15.22 |
| 45 | Nebraska | $31,234 | $15.02 |
| 46 | Georgia | $34,920 | $16.79 |
| 47 | New Mexico | $30,313 | $14.57 |
| 48 | Florida | $31,474 | $15.13 |
| 49 | Mississippi | $30,808 | $14.81 |
| 50 | Iowa | $32,980 | $15.86 |
| 51 | Texas | $32,525 | $15.64 |
Highest paying cities for support agents
The highest-paying cities for support agents are Hamilton, NJ, Philadelphia, PA, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Hamilton, NJ | $61,612 | $29.62 |
| 2 | Philadelphia, PA | $61,417 | $29.53 |
| 3 | New York, NY | $57,696 | $27.74 |
| 4 | Arlington, VA | $49,564 | $23.83 |
| 5 | Indianapolis, IN | $46,621 | $22.41 |
| 6 | Raleigh, NC | $44,038 | $21.17 |
| 7 | Redmond, WA | $43,630 | $20.98 |
| 8 | Milwaukee, WI | $42,918 | $20.63 |
| 9 | Los Angeles, CA | $42,642 | $20.50 |
| 10 | Chicago, IL | $42,502 | $20.43 |
| 11 | Greeley, CO | $40,516 | $19.48 |
| 12 | Portland, OR | $39,517 | $19.00 |
| 13 | Anchorage, AK | $38,103 | $18.32 |
| 14 | Phoenix, AZ | $36,715 | $17.65 |
| 15 | Saint Louis, MO | $36,629 | $17.61 |
| 16 | Olathe, KS | $35,304 | $16.97 |
| 17 | Atlanta, GA | $34,829 | $16.74 |
| 18 | Houston, TX | $32,654 | $15.70 |
| 19 | Tampa, FL | $31,452 | $15.12 |
Support agent salary details
A support agent's salary ranges from $21,000 a year at the 10th percentile to $59,000 at the 90th percentile.
What is a support agent's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $59,000 | $4,917 | $28 |
| 75th Percentile | $46,000 | $3,833 | $22 |
| Average | $36,045 | $3,004 | $17 |
| 25th Percentile | $27,000 | $2,250 | $13 |
| 10th Percentile | $21,000 | $1,750 | $10 |
Highest paying support agent jobs
The highest paying types of support agents are technical support advisor, software support technician, and systems support.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
| Technical Support Advisor | $107,198 | $8,933 | $51.54 | 186,490 |
| Customer Support Coordinator | $37,136 | $3,095 | $17.85 | 259,956 |
| Technical Support Technician | $40,210 | $3,351 | $19.33 | 165,677 |
| Technical Support Representative | $34,758 | $2,897 | $16.71 | 212,082 |
| Customer Support Technician | $36,361 | $3,030 | $17.48 | 117,102 |
Top companies hiring support agents now:
Which companies pay support agents the most?
Support agent salaries at Salesforce and Hospice of the Western Reserve are the highest-paying according to our most recent salary estimates. In addition, the average support agent salary at companies like Boston Scientific and Formlabs are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Salesforce | $62,326 | $29.96 |
| 2 | Hospice of the Western Reserve | $53,697 | $25.82 |
| 3 | Boston Scientific | $50,052 | $24.06 |
| 4 | Formlabs | $48,979 | $23.55 |
| 5 | Berkshire Hathaway HomeServices | $46,525 | $22.37 |
| 6 | Sharp Decisions | $46,076 | $22.15 |
| 7 | Snap-on Tools | $46,063 | $22.15 |
| 8 | Waystar | $43,458 | $20.89 |
| 9 | Experian | $42,044 | $20.21 |
| 10 | Inter-Con Security Systems | $41,447 | $19.93 |
| 11 | General Dynamics | $41,348 | $19.88 |
| 12 | Cognosante | $41,271 | $19.84 |
| 13 | Nes Holdings | $40,792 | $19.61 |
| 14 | WheelHouse IT | $39,002 | $18.75 |
| 15 | RevLocal | $38,296 | $18.41 |
| 16 | MSX International | $37,995 | $18.27 |
| 17 | Grand Design RV | $37,979 | $18.26 |
| 18 | Bumped | $37,874 | $18.21 |
| 19 | Stack Sports | $37,874 | $18.21 |
| 20 | Delaget | $37,673 | $18.11 |
Wage gap by gender, race and education
Support Agent salary by industry
The average support agent salary varies across industries:
- The average support agent salary in the technology industry is $41,689, the highest of any industry.
- The average support agent salary in the finance industry is $33,181.
- Support agents in the professional industry earn an average salary of $29,477, the lowest of any industry.
Highest paying industries for support agents
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $41,689 | $20.04 |
| 2 | Retail | $33,181 | $15.95 |
| 3 | Transportation | $31,610 | $15.20 |
| 4 | Non Profits | $29,778 | $14.32 |
| 5 | Professional | $29,477 | $14.17 |
High paying support agent jobs
Support agent salary trends
The average support agent salary has risen by $5,509 over the last ten years. In 2014, the average support agent earned $30,536 annually, but today, they earn $36,045 a year. That works out to a 9% change in pay for support agents over the last decade.
Compare support agent salaries for cities or states with the national average over time.
Average support agent salary over time
Compare support agent salaries for individual cities or states with the national average.
Support agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $36,000 | $17.33 | +3.3% |
| 2024 | $34,900 | $16.76 | +2.3% |
| 2023 | $34,100 | $16.38 | +1.5% |
| 2022 | $33,600 | $16.13 | +1.6% |
| 2021 | $33,000 | $15.87 | +1.6% |
Recently added support agent salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Irhythm Technologies | Clinician Support Agent-at | San Francisco, CA | 06/29/2025 | $52,800 |
| Renaissance | Support Agent II-Educlimber | San Juan, PR | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Burlington, VT | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Denver, CO | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Little Rock, AR | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Louisville, KY | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Portland, OR | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Phoenix, AZ | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Virginia Beach, VA | 06/25/2025 | $42,345 |
| Renaissance | Support Agent II-Educlimber | Anchorage, AK | 06/25/2025 | $42,345 |
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