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Support lead salary
Average support lead salary
$86,816
Understanding the Support Lead Salary
The Support Lead salary is influenced by several factors including state, years of experience, and industry. Currently, the average salary is $86,816 per year. Support Leads play a crucial role in managing customer service teams and facilitating smooth operations. They are pivotal in maintaining high customer satisfaction and addressing team challenges.
In terms of geography, states like California and New York tend to offer higher salaries, reflecting the demand for skilled leaders in urban markets. Experience also significantly impacts earnings; Support Leads with extensive experience can command salaries exceeding $100,000 annually.
When exploring job opportunities, consider industries such as technology, healthcare, and finance, where the need for leadership in support roles is growing. To maximize earning potential, individuals should focus on developing skills in team management, conflict resolution, and customer engagement.
Salary Estimates and Trends
As the demand for effective leadership in support roles continues to rise, prospective Support Leads should keep an eye on industry trends and salary benchmarks. By staying informed and continuously improving their skills, they can enhance their career prospects and achieve higher earning potential.
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Where can a Support Lead earn more?
Support lead salary estimates from across the web
Average support lead salary by state
The average support lead salary in California, Washington, and Nevada are the highest in the U.S. The lowest average support lead salary states are Kansas, Mississippi, and South Dakota.
- State view
- County view
Highest paying states for support leads
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Nevada | $100,257 | $48.20 |
| 2 | Washington | $105,460 | $50.70 |
| 3 | California | $106,539 | $51.22 |
| 4 | Oregon | $96,499 | $46.39 |
| 5 | Delaware | $94,975 | $45.66 |
| 6 | Michigan | $84,825 | $40.78 |
| 7 | District of Columbia | $96,956 | $46.61 |
| 8 | New Jersey | $98,838 | $47.52 |
| 9 | New York | $98,134 | $47.18 |
| 10 | Pennsylvania | $92,869 | $44.65 |
| 11 | Virginia | $92,770 | $44.60 |
| 12 | Massachusetts | $94,479 | $45.42 |
| 13 | Vermont | $89,674 | $43.11 |
| 14 | Rhode Island | $92,728 | $44.58 |
| 15 | Oklahoma | $79,998 | $38.46 |
| 16 | Arkansas | $77,693 | $37.35 |
| 17 | Maryland | $90,175 | $43.35 |
| 18 | Ohio | $85,822 | $41.26 |
| 19 | Connecticut | $92,936 | $44.68 |
| 20 | North Carolina | $86,234 | $41.46 |
| 21 | Arizona | $83,571 | $40.18 |
| 22 | Wisconsin | $82,009 | $39.43 |
| 23 | Kentucky | $83,977 | $40.37 |
| 24 | Utah | $77,513 | $37.27 |
| 25 | Missouri | $76,404 | $36.73 |
| 26 | Texas | $80,422 | $38.66 |
| 27 | Indiana | $80,366 | $38.64 |
| 28 | Illinois | $80,893 | $38.89 |
| 29 | Montana | $74,658 | $35.89 |
| 30 | Georgia | $79,902 | $38.41 |
| 31 | North Dakota | $74,418 | $35.78 |
| 32 | Alaska | $76,159 | $36.61 |
| 33 | Idaho | $72,960 | $35.08 |
| 34 | New Hampshire | $76,416 | $36.74 |
| 35 | Minnesota | $76,971 | $37.01 |
| 36 | Louisiana | $73,132 | $35.16 |
| 37 | South Carolina | $72,081 | $34.65 |
| 38 | New Mexico | $70,096 | $33.70 |
| 39 | Nebraska | $69,982 | $33.65 |
| 40 | West Virginia | $75,487 | $36.29 |
| 41 | Kansas | $67,386 | $32.40 |
| 42 | Tennessee | $73,778 | $35.47 |
| 43 | South Dakota | $66,877 | $32.15 |
| 44 | Florida | $75,750 | $36.42 |
| 45 | Maine | $72,990 | $35.09 |
| 46 | Alabama | $68,287 | $32.83 |
| 47 | Mississippi | $67,382 | $32.40 |
| 48 | Hawaii | $65,282 | $31.39 |
| 49 | Wyoming | $66,601 | $32.02 |
| 50 | Iowa | $68,040 | $32.71 |
| 51 | Colorado | $63,210 | $30.39 |
Highest paying cities for support leads
The highest-paying cities for support leads are San Francisco, CA, Seattle, WA, and Jersey City, NJ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $114,607 | $55.10 |
| 2 | Seattle, WA | $106,716 | $51.31 |
| 3 | Jersey City, NJ | $98,914 | $47.55 |
| 4 | New York, NY | $98,359 | $47.29 |
| 5 | Washington, DC | $97,026 | $46.65 |
| 6 | Hillsboro, OR | $96,696 | $46.49 |
| 7 | Boston, MA | $94,405 | $45.39 |
| 8 | Stamford, CT | $93,138 | $44.78 |
| 9 | Raleigh, NC | $87,513 | $42.07 |
| 10 | Columbus, OH | $85,594 | $41.15 |
| 11 | Georgetown, KY | $84,924 | $40.83 |
| 12 | Phoenix, AZ | $83,746 | $40.26 |
| 13 | Milwaukee, WI | $82,430 | $39.63 |
| 14 | San Antonio, TX | $82,131 | $39.49 |
| 15 | Chicago, IL | $81,198 | $39.04 |
| 16 | Atlanta, GA | $79,979 | $38.45 |
| 17 | Columbus, IN | $79,923 | $38.42 |
| 18 | Saint Louis, MO | $77,948 | $37.48 |
| 19 | Jacksonville, FL | $77,484 | $37.25 |
| 20 | Salt Lake City, UT | $76,988 | $37.01 |
Support lead salary details
A support lead's salary ranges from $63,000 a year at the 10th percentile to $118,000 at the 90th percentile.
What is a support lead's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $118,000 | $9,833 | $57 |
| 75th Percentile | $102,000 | $8,500 | $49 |
| Average | $86,816 | $7,235 | $42 |
| 25th Percentile | $73,000 | $6,083 | $35 |
| 10th Percentile | $63,000 | $5,250 | $30 |
Highest paying support lead jobs
The highest paying types of support leads are technical support senior engineer, technical support manager, and senior support specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Application Support Analyst | $92,078 | $7,673 | $44.27 | 173,440 |
| Technical Support Engineer | $85,716 | $7,143 | $41.21 | 184,542 |
| Technical Support Manager | $106,760 | $8,897 | $51.33 | 149,977 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Desktop Support Analyst | $48,674 | $4,056 | $23.40 | 99,621 |
Top companies hiring support leads now:
Which companies pay support leads the most?
Support lead salaries at Apple and Meta are the highest-paying according to our most recent salary estimates. In addition, the average support lead salary at companies like Sanofi US and Citi are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Apple | $133,964 | $64.41 |
| 2 | Meta | $120,812 | $58.08 |
| 3 | Sanofi US | $117,255 | $56.37 |
| 4 | Citi | $116,948 | $56.23 |
| 5 | Presbyterian | $113,572 | $54.60 |
| 6 | Kiewit | $112,655 | $54.16 |
| 7 | Chevron | $112,369 | $54.02 |
| 8 | Pacific Investment Management Company LLC | $110,742 | $53.24 |
| 9 | Open Systems Technologies | $109,764 | $52.77 |
| 10 | Pwc | $108,846 | $52.33 |
| 11 | Clear Channel Airport | $108,839 | $52.33 |
| 12 | Morgan Stanley | $106,418 | $51.16 |
| 13 | BioMarin | $106,088 | $51.00 |
| 14 | Texas Instruments | $105,354 | $50.65 |
| 15 | $105,294 | $50.62 | |
| 16 | Cigna | $105,143 | $50.55 |
| 17 | International Trucks | $103,874 | $49.94 |
| 18 | Goodman Manufacturing | $102,571 | $49.31 |
| 19 | Microsoft | $101,717 | $48.90 |
| 20 | Mission1st Group | $101,383 | $48.74 |
Wage gap by gender, race and education
Support lead salary trends
The average support lead salary has risen by $13,266 over the last ten years. In 2014, the average support lead earned $73,550 annually, but today, they earn $86,816 a year. That works out to a 9% change in pay for support leads over the last decade.
Compare support lead salaries for cities or states with the national average over time.
Average support lead salary over time
Compare support lead salaries for individual cities or states with the national average.
Support lead salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $86,800 | $41.74 | +3.3% |
| 2025 | $84,000 | $40.36 | +2.3% |
| 2024 | $82,100 | $39.45 | +1.5% |
| 2023 | $80,800 | $38.85 | +1.6% |
| 2022 | $79,500 | $38.22 | +1.6% |
Recently added support lead salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Five Below, Inc. | Support Lead | Augusta, ME | 06/30/2025 | $33,392 |
| Medworks | Sales Support/Lead Generation (Remote) | Pelham, NH | 06/29/2025 | $31,305 |
| Fuller Theological | Tenx10 Project and Support Lead | Pasadena, CA | 06/29/2025 | $60,210 |
| Five Below | Support Lead | Albertville, MN | 06/28/2025 | $24,272 |
| Five Below | Support Lead | Portage, MI | 06/28/2025 | $27,089 |
| Five Below | Support Lead | San Jose, CA | 06/28/2025 | $38,505 |
| Five Below | Support Lead | Salt Lake City, UT | 06/28/2025 | $24,001 |
| Five Below | Support Lead | Rapid City, SD | 06/28/2025 | $25,044 |
| Five Below | Support Lead | Albuquerque, NM | 06/28/2025 | $31,514 |
| Five Below | Support Lead | New York, NY | 06/28/2025 | $35,479 |
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