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Support specialist salary

Quoted expert
Del Ross

Average support specialist salary

$40,782

$19.61 hourly rate

Entry-level support specialist salary
$25,000 yearly salary
Updated December 15, 2025

Understanding Support Specialist Salaries

The average salary for a Support Specialist is approximately $40,782 per year. This figure can fluctuate based on various factors, including geographic location, industry, and the individual's level of experience. For instance, Support Specialists in tech-heavy regions or in industries like finance often earn more than their counterparts in less demanding sectors.

Many Support Specialists start their careers in entry-level positions, which typically offer lower salaries. However, as experience grows, so does the potential for higher pay. According to industry reports, experienced professionals can earn upwards of $60,000 annually, especially in high-demand markets.

Top-Paying States and Industries

States such as California, New York, and Washington lead in offering the highest salaries for Support Specialists. Additionally, industries such as technology, finance, and healthcare tend to provide better compensation compared to retail or customer service sectors.

Career Opportunities

For those considering a career as a Support Specialist, numerous opportunities exist across various sectors. Leveraging skills in customer service, problem-solving, and technical knowledge can enhance career prospects and salary potential. Explore job listings on platforms like Zippia to find suitable roles and salary insights tailored to your qualifications.

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Where can a Support Specialist earn more?

Compare salary by location
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68k
48k
28k
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Columbus, OH$53,773
Eugene, OR$37,631
Compare salary by company
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Microsoft$113,301
Jacobs Engineering Group$81,047

Support specialist salary estimates from across the web

Based on the latest salary information compiled by Zippia, Indeed and Glassdoor, the average salary for a support specialist typically falls between $40,782 and $53,517.
zippia
$40,782yearly
glassdoor[1]
$53,517yearly
indeed[2]
$45,162yearly

Average support specialist salary by state

The average support specialist salary in New York, New Jersey, and California are the highest in the U.S. The lowest average support specialist salary states are Missouri, Montana, and Alaska.

  • State view
  • County view
Average salary:

Highest paying states for support specialists

RankStateAvg. salaryHourly rate
1New Mexico$48,429$23.28
2District of Columbia$51,691$24.85
3California$51,825$24.92
4New York$53,126$25.54
5Nevada$43,771$21.04
6Delaware$51,496$24.76
7Maryland$49,263$23.68
8Virginia$47,827$22.99
9Oklahoma$43,217$20.78
10New Jersey$52,824$25.40
11Texas$44,762$21.52
12Alabama$41,979$20.18
13Pennsylvania$43,069$20.71
14Illinois$45,460$21.86
15Massachusetts$44,995$21.63
16Michigan$38,957$18.73
17Georgia$44,594$21.44
18Mississippi$39,484$18.98
19Nebraska$40,157$19.31
20Arizona$41,759$20.08
21Washington$38,793$18.65
22Connecticut$45,184$21.72
23South Carolina$39,654$19.06
24Rhode Island$42,090$20.24
25Ohio$40,306$19.38
26South Dakota$35,978$17.30
27Hawaii$37,936$18.24
28Florida$41,310$19.86
29Kansas$36,006$17.31
30West Virginia$39,615$19.05
31Wyoming$37,216$17.89
32Utah$36,370$17.49
33Wisconsin$39,021$18.76
34Kentucky$35,697$17.16
35Louisiana$37,805$18.18
36Tennessee$37,935$18.24
37Colorado$38,667$18.59
38Arkansas$34,522$16.60
39Oregon$36,988$17.78
40Alaska$32,804$15.77
41Indiana$37,485$18.02
42North Carolina$38,069$18.30
43Iowa$35,231$16.94
44Missouri$34,138$16.41
45North Dakota$32,728$15.73
46Montana$32,807$15.77
47Minnesota$36,229$17.42
48Idaho$34,318$16.50
49Vermont$34,463$16.57
50Maine$31,481$15.14
51New Hampshire$32,664$15.70

Highest paying cities for support specialists

The highest-paying cities for support specialists are New York, NY, San Francisco, CA, and Washington, DC.

RankCityAvg. salaryHourly rate
1New York, NY$53,773$25.85
2San Francisco, CA$52,787$25.38
3Washington, DC$51,740$24.88
4Baltimore, MD$49,514$23.80
5Richmond, VA$47,399$22.79
6Chicago, IL$45,671$21.96
7San Antonio, TX$45,455$21.85
8Boston, MA$44,722$21.50
9Atlanta, GA$44,509$21.40
10Philadelphia, PA$43,779$21.05
11Oklahoma City, OK$43,248$20.79
12Tucson, AZ$42,071$20.23
13Tampa, FL$41,578$19.99
14Columbus, OH$40,105$19.28
15Troy, MI$39,006$18.75
16Colorado Springs, CO$38,989$18.74
17Madison, WI$38,983$18.74
18Seattle, WA$38,854$18.68
19Raleigh, NC$38,480$18.50
20Eugene, OR$37,631$18.09

Support Specialists are the most in-demand in these five cities:

  1. New York, NY
  2. San Francisco, CA
  3. Washington, DC
  4. Baltimore, MD
  5. Richmond, VA

Support specialist salary details

A support specialist's salary ranges from $25,000 a year at the 10th percentile to $64,000 at the 90th percentile.

Average support specialist salary graph
Average support specialist salary graph, trends, and summary

What is a support specialist's salary?

PercentileAnnual salaryMonthly salaryHourly rate
90th Percentile$64,000$5,333$31
75th Percentile$52,000$4,333$25
Average$40,782$3,399$20
25th Percentile$31,000$2,583$15
10th Percentile$25,000$2,083$12

How would you rate the starting salaries for support specialists, as well as the prospects for salary advancement?

Del Ross

Chief Revenue Officer, Hotel Effectiveness

In 2019, the Assistant General Manager position was one of the highest turnover roles in every hotel. With low unemployment, tomorrow's industry leaders' best and brightest were routinely leaving the hotel business to pursue careers in other areas. As a result, there will be many opportunities for new graduates and increased competition for this talent as the economy and the hotel business recovers from COVID19. While starting salaries and wage rates for hotel staff will remain low, compared to other industries, new hires' growth potential will be unprecedented. We expect a modest increase in starting wages over the next 24 months, followed by an acceleration of the promotion cycle to fill the gap in management depth created before the pandemic even began.

Top companies hiring support specialists now:

  1. Citi jobs (148)
  2. IBM jobs (170)
  3. JPMorgan Chase & Co. jobs (244)
  4. Intuit jobs (152)
  5. AT&T jobs (162)

Which companies pay support specialists the most?

Support specialist salaries at Microsoft and KLA are the highest-paying according to our most recent salary estimates. In addition, the average support specialist salary at companies like Meta and InterSystems are highly competitive.

RankCompanyAverage salaryHourly rate
1Microsoft$113,301$54.47
2KLA$107,182$51.53
3Meta$102,002$49.04
4InterSystems$97,822$47.03
5Jane Street$97,063$46.66
6Amdocs$96,353$46.32
7Google$95,871$46.09
8Barclays$93,534$44.97
9Novartis$90,463$43.49
10Citi$87,893$42.26
11Apple$87,794$42.21
12HP$85,696$41.20
13Thomson Reuters$85,608$41.16
14IBM$85,257$40.99
15Envestnet$85,241$40.98
16The United Illuminating Company$84,212$40.49
17Erp Analysts$83,051$39.93
18Alliance Global Services$82,649$39.74
19SAP$82,050$39.45
20Jacobs Engineering Group$81,047$38.96

Wage gap by gender, race and education

$43,000$42,600$42,200$41,800$41,400$41,000
MaleFemale

Support Specialist salary by industry

The average support specialist salary varies across industries:

  • The average support specialist salary in the technology industry is $49,388, the highest of any industry.
  • The average support specialist salary in the finance industry is $48,061.
  • Support specialists in the health care industry earn an average salary of $37,773, the lowest of any industry.

Highest paying industries for support specialists

RankIndustryAverage salaryHourly rate
1Technology$49,388$23.74
2Finance$48,061$23.11
3Government$45,275$21.77
4Manufacturing$42,319$20.35
5Professional$39,772$19.12
6Health Care$37,773$18.16

High paying support specialist jobs

Support specialist salary trends

The average support specialist salary has risen by $6,232 over the last ten years. In 2014, the average support specialist earned $34,550 annually, but today, they earn $40,782 a year. That works out to a 9% change in pay for support specialists over the last decade.

Compare support specialist salaries for cities or states with the national average over time.

Average support specialist salary over time

Compare support specialist salaries for individual cities or states with the national average.

Support specialist salary by year

YearAvg. salaryHourly rate% Change
2026$40,800$19.61+3.3%
2025$39,400$18.96+2.3%
2024$38,500$18.53+1.5%
2023$38,000$18.25+1.6%
2022$37,300$17.95+1.6%

Recently added support specialist salaries

CompanyJobLocationDate addedSalary
CenterstoneFoster Care Support SpecialistHope, IN06/30/2025$34,436
TrugreenResidential Support Specialist IGrand Prairie, TX06/30/2025$24,060
TrugreenResidential Support SpecialistAnkeny, IA06/30/2025$24,060
TrugreenResidential Support Specialist IPoland, OH06/30/2025$24,060
U-HaulPOS Support SpecialistPhoenix, AZ06/30/2025$39,653
Living.comProperty Support SpecialistPlymouth, MN06/30/2025$45,800
Nu TechnologyCampus Support Specialist I (Mcrd)San Diego, CA06/30/2025$41,740
Northwest Arkansas Community CollegeFiscal Support SpecialistWashington, AR06/30/2025$29,218
County of Riverside, CaCertified Peer Support Specialist/Trainee-Parent Partner (Throughout Riverside County)Ione, CA06/30/2025$39,006
NbtbancorpRetail Support SpecialistNorwich, NY06/30/2025$46,311

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