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Support specialist/trainer salary
Average support specialist/trainer salary
$45,677
Average Support Specialist/Trainer Salary
The average salary for a Support Specialist/Trainer in October 2025 is approximately $45,677 per year or $22 per hour. This role typically involves providing training and support for products or services, ensuring customer satisfaction and operational efficiency.
Salary by State
Salaries can vary significantly based on location. States like California and New York often offer higher wages due to cost of living factors. For instance, the average salary in California may exceed $50,000, reflecting the demand for skilled professionals.
Highest Paying Cities
Cities such as San Francisco and New York City are known for offering lucrative salaries for Support Specialists/Trainers, often surpassing the national average. Additionally, the technology and finance industries tend to provide the most competitive compensation packages.
Career Advancement
To increase earning potential, consider gaining additional certifications or specialized skills in customer support technologies. This can lead to higher-paying positions such as Support Manager or Training Coordinator.
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Where can a Support Specialist/Trainer earn more?
Average support specialist/trainer salary by state
The average support specialist/trainer salary in New York, Delaware, and Connecticut are the highest in the U.S. The lowest average support specialist/trainer salary states are Minnesota, Oklahoma, and Montana.
- State view
- County view
Highest paying states for support specialist/trainers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Arkansas | $51,663 | $24.84 |
| 2 | Hawaii | $61,937 | $29.78 |
| 3 | Connecticut | $62,062 | $29.84 |
| 4 | Virginia | $60,355 | $29.02 |
| 5 | Delaware | $62,139 | $29.87 |
| 6 | Nevada | $50,234 | $24.15 |
| 7 | Illinois | $53,931 | $25.93 |
| 8 | District of Columbia | $53,065 | $25.51 |
| 9 | California | $52,309 | $25.15 |
| 10 | New York | $62,582 | $30.09 |
| 11 | Rhode Island | $54,018 | $25.97 |
| 12 | Michigan | $43,562 | $20.94 |
| 13 | Alabama | $45,227 | $21.74 |
| 14 | Arizona | $47,403 | $22.79 |
| 15 | New Jersey | $53,327 | $25.64 |
| 16 | Maryland | $48,780 | $23.45 |
| 17 | Colorado | $48,782 | $23.45 |
| 18 | North Dakota | $45,410 | $21.83 |
| 19 | Maine | $44,178 | $21.24 |
| 20 | Pennsylvania | $46,819 | $22.51 |
| 21 | Vermont | $47,303 | $22.74 |
| 22 | North Carolina | $48,640 | $23.38 |
| 23 | South Carolina | $43,514 | $20.92 |
| 24 | Missouri | $47,064 | $22.63 |
| 25 | New Hampshire | $42,399 | $20.38 |
| 26 | Kentucky | $43,189 | $20.76 |
| 27 | Massachusetts | $46,094 | $22.16 |
| 28 | Georgia | $45,587 | $21.92 |
| 29 | Kansas | $42,452 | $20.41 |
| 30 | South Dakota | $38,988 | $18.74 |
| 31 | West Virginia | $42,619 | $20.49 |
| 32 | Louisiana | $40,244 | $19.35 |
| 33 | Washington | $40,111 | $19.28 |
| 34 | Ohio | $42,009 | $20.20 |
| 35 | Oregon | $42,795 | $20.57 |
| 36 | Wyoming | $38,385 | $18.45 |
| 37 | Utah | $39,569 | $19.02 |
| 38 | Texas | $41,606 | $20.00 |
| 39 | Tennessee | $41,303 | $19.86 |
| 40 | Indiana | $40,135 | $19.30 |
| 41 | New Mexico | $39,298 | $18.89 |
| 42 | Wisconsin | $39,843 | $19.16 |
| 43 | Mississippi | $39,347 | $18.92 |
| 44 | Florida | $41,590 | $20.00 |
| 45 | Oklahoma | $37,950 | $18.25 |
| 46 | Iowa | $38,050 | $18.29 |
| 47 | Alaska | $32,700 | $15.72 |
| 48 | Idaho | $36,766 | $17.68 |
| 49 | Nebraska | $36,906 | $17.74 |
| 50 | Montana | $37,678 | $18.11 |
| 51 | Minnesota | $38,013 | $18.28 |
Highest paying cities for support specialist/trainers
The highest-paying cities for support specialist/trainers are New York, NY, Urban Honolulu, HI, and Southington, CT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New York, NY | $62,943 | $30.26 |
| 2 | Urban Honolulu, HI | $61,955 | $29.79 |
| 3 | Southington, CT | $61,706 | $29.67 |
| 4 | Hampton, VA | $60,738 | $29.20 |
| 5 | Chicago, IL | $54,133 | $26.03 |
| 6 | Santa Clara, CA | $52,343 | $25.16 |
| 7 | Jacksonville, NC | $50,152 | $24.11 |
| 8 | Colorado Springs, CO | $49,140 | $23.63 |
| 9 | Dundalk, MD | $49,080 | $23.60 |
| 10 | Phoenix, AZ | $47,382 | $22.78 |
| 11 | West Fargo, ND | $46,441 | $22.33 |
| 12 | Peabody, MA | $45,431 | $21.84 |
| 13 | Atlanta, GA | $45,359 | $21.81 |
| 14 | Lewiston, ME | $43,617 | $20.97 |
| 15 | Portland, OR | $42,359 | $20.36 |
| 16 | Rosenberg, TX | $42,285 | $20.33 |
| 17 | Manhattan, KS | $42,280 | $20.33 |
| 18 | Columbus, OH | $41,775 | $20.08 |
| 19 | Madison, WI | $39,594 | $19.04 |
| 20 | Spokane, WA | $39,144 | $18.82 |
Support specialist/trainer salary details
A support specialist/trainer's salary ranges from $29,000 a year at the 10th percentile to $71,000 at the 90th percentile.
What is a support specialist/trainer's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $71,000 | $5,917 | $34 |
| 75th Percentile | $57,000 | $4,750 | $27 |
| Average | $45,677 | $3,806 | $22 |
| 25th Percentile | $36,000 | $3,000 | $17 |
| 10th Percentile | $29,000 | $2,417 | $14 |
Highest paying support specialist/trainer jobs
The highest paying types of support specialist/trainers are senior support specialist, integration specialist, and support lead.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support | $36,227 | $3,019 | $17.42 | 136,788 |
| Software Trainer | $68,647 | $5,721 | $33.00 | 37,100 |
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Technical Support Trainer | $45,722 | $3,810 | $21.98 | 168,898 |
Top companies hiring support specialist/trainers now:
Which companies pay support specialist/trainers the most?
Support specialist/trainer salaries at ServiceNow and Androscoggin Home Healthcare + Hospice are the highest-paying according to our most recent salary estimates. In addition, the average support specialist/trainer salary at companies like Sonalysts and Planned Systems International are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | ServiceNow | $79,418 | $38.18 |
| 2 | Androscoggin Home Healthcare + Hospice | $77,423 | $37.22 |
| 3 | Sonalysts | $74,253 | $35.70 |
| 4 | Planned Systems International | $73,340 | $35.26 |
| 5 | New Jersey Institute of Technology | $72,773 | $34.99 |
| 6 | Johnson & Johnson | $70,790 | $34.03 |
| 7 | Twilio | $64,973 | $31.24 |
| 8 | North Shore Healthcare | $64,045 | $30.79 |
| 9 | Saratoga Hospital | $56,825 | $27.32 |
| 10 | University of Maryland, Baltimore | $52,063 | $25.03 |
| 11 | General Dynamics | $49,517 | $23.81 |
| 12 | Daimler Trucks North America | $49,324 | $23.71 |
| 13 | Titan Machinery | $48,252 | $23.20 |
| 14 | Phelps Health Foundation | $48,252 | $23.20 |
| 15 | Chubb | $47,723 | $22.94 |
| 16 | Software.com | $47,316 | $22.75 |
| 17 | The Kennedy Center Inc. | $46,910 | $22.55 |
| 18 | KBR | $45,795 | $22.02 |
| 19 | Partners Healthcare Solutions Inc | $44,528 | $21.41 |
| 20 | Colorado State Express | $44,528 | $21.41 |
Wage gap by gender, race and education
Support Specialist/Trainer salary by industry
The average support specialist/trainer salary varies across industries:
- The average support specialist/trainer salary in the technology industry is $47,998, the highest of any industry.
- The average support specialist/trainer salary in the finance industry is $45,184.
- Support specialist/trainers in the retail industry earn an average salary of $34,584, the lowest of any industry.
Highest paying industries for support specialist/trainers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $47,998 | $23.08 |
| 2 | Professional | $45,184 | $21.72 |
| 3 | Automotive | $41,804 | $20.10 |
| 4 | Health Care | $40,847 | $19.64 |
| 5 | Retail | $34,584 | $16.63 |
High paying support specialist/trainer jobs
Support specialist/trainer salary trends
The average support specialist/trainer salary has risen by $6,980 over the last ten years. In 2014, the average support specialist/trainer earned $38,697 annually, but today, they earn $45,677 a year. That works out to a 9% change in pay for support specialist/trainers over the last decade.
Compare support specialist/trainer salaries for cities or states with the national average over time.
Average support specialist/trainer salary over time
Compare support specialist/trainer salaries for individual cities or states with the national average.
Support specialist/trainer salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $45,700 | $21.96 | +3.3% |
| 2024 | $44,200 | $21.24 | +2.3% |
| 2023 | $43,200 | $20.76 | +1.5% |
| 2022 | $42,500 | $20.44 | +1.6% |
| 2021 | $41,800 | $20.11 | +1.6% |
Recently added support specialist/trainer salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Professional Search of The Carolinas | Training and Support Specialist-Hybrid Contract-Must BE Living In Raleigh NC | Raleigh, NC | 06/29/2025 | $73,045 |
| Accord | Individualized Home Support Without Training--Metro | Minneapolis, MN | 06/25/2025 | $39,653 |
| Gha Autism Supports | Support Advocate Trainer | Wilmington, NC | 06/19/2025 | $31,305 |
| Gha, Inc. | Direct Support Trainer | Albemarle, NC | 06/16/2025 | $31,305 |
| Maxim Healthcare | Become AN RBT-Paid Training & Support Provided | Norfolk, VA | 06/14/2025 | $48,001 |
| University of Colorado | Finance Training & Support Specialist | Denver, CO | 06/13/2025 | $75,000 |
| Weil | Trainer, Learning and Practice Support | New York, NY | 06/09/2025 | $105,500 |
| S0001 | Finance Training & Support Specialist | Denver, CO | 06/07/2025 | $75,000 |
| Leidos Holdings Inc. | Cobra Training Support Specialist | Anniston, AL | 06/05/2025 | $30,550 |
| Leidos | Cobra Training Support Specialist | Anniston, AL | 05/27/2025 | $30,550 |
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