Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
Technical support associate salary
Average technical support associate salary
$43,651
Understanding Technical Support Associate Salaries
A Technical Support Associate plays a pivotal role in assisting users with technical issues, making their expertise essential in various industries. As of October 2025, the average salary for this position is $43,651 per year. Salaries can vary significantly based on location, experience, and the specific sector of employment. For example, states like California and New York tend to offer higher wages compared to others.
Salary by State
In states with a high demand for technical support professionals, salaries can reach upwards of $60,000 annually. Exploring job postings in different states can provide insights into local salary trends and opportunities. Moreover, gaining experience or certifications in specific technologies can further boost earning potential.
Career Growth Opportunities
Many technical support associates have opportunities to advance into roles like technical support manager or IT specialist, which typically offer higher salaries. Continuous learning and adaptation to new technologies are crucial for career advancement in this field.
Let Zippia find your next technical support associate job
Let Zippia find your next technical support associate job
Where can a Technical Support Associate earn more?
Technical support associate salary estimates from across the web
Average technical support associate salary by state
The average technical support associate salary in Delaware, Connecticut, and Virginia are the highest in the U.S. The lowest average technical support associate salary states are Wyoming, Utah, and Nebraska.
- State view
- County view
Highest paying states for technical support associates
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Delaware | $73,763 | $35.46 |
| 2 | District of Columbia | $63,052 | $30.31 |
| 3 | New York | $65,912 | $31.69 |
| 4 | Connecticut | $70,951 | $34.11 |
| 5 | Virginia | $70,934 | $34.10 |
| 6 | Pennsylvania | $54,688 | $26.29 |
| 7 | North Carolina | $51,431 | $24.73 |
| 8 | Michigan | $45,385 | $21.82 |
| 9 | Arkansas | $44,322 | $21.31 |
| 10 | Rhode Island | $59,438 | $28.58 |
| 11 | Nevada | $42,215 | $20.30 |
| 12 | Maryland | $57,983 | $27.88 |
| 13 | New Jersey | $59,910 | $28.80 |
| 14 | California | $51,161 | $24.60 |
| 15 | South Carolina | $42,831 | $20.59 |
| 16 | Illinois | $44,836 | $21.56 |
| 17 | Massachusetts | $55,968 | $26.91 |
| 18 | Georgia | $45,867 | $22.05 |
| 19 | West Virginia | $47,312 | $22.75 |
| 20 | Ohio | $44,991 | $21.63 |
| 21 | Vermont | $44,996 | $21.63 |
| 22 | Maine | $42,017 | $20.20 |
| 23 | Missouri | $39,694 | $19.08 |
| 24 | North Dakota | $37,725 | $18.14 |
| 25 | Alabama | $40,346 | $19.40 |
| 26 | Kentucky | $40,778 | $19.60 |
| 27 | Kansas | $35,175 | $16.91 |
| 28 | New Hampshire | $42,961 | $20.65 |
| 29 | Colorado | $35,715 | $17.17 |
| 30 | Louisiana | $36,719 | $17.65 |
| 31 | Texas | $36,550 | $17.57 |
| 32 | South Dakota | $31,858 | $15.32 |
| 33 | Mississippi | $34,931 | $16.79 |
| 34 | Florida | $38,657 | $18.59 |
| 35 | New Mexico | $33,180 | $15.95 |
| 36 | Indiana | $38,613 | $18.56 |
| 37 | Hawaii | $39,953 | $19.21 |
| 38 | Oregon | $39,981 | $19.22 |
| 39 | Alaska | $28,881 | $13.89 |
| 40 | Wisconsin | $36,596 | $17.59 |
| 41 | Tennessee | $36,876 | $17.73 |
| 42 | Arizona | $35,223 | $16.93 |
| 43 | Oklahoma | $31,767 | $15.27 |
| 44 | Nebraska | $30,096 | $14.47 |
| 45 | Wyoming | $31,078 | $14.94 |
| 46 | Utah | $30,979 | $14.89 |
| 47 | Minnesota | $31,520 | $15.15 |
| 48 | Montana | $31,161 | $14.98 |
| 49 | Washington | $29,049 | $13.97 |
| 50 | Iowa | $31,874 | $15.32 |
| 51 | Idaho | $28,968 | $13.93 |
Highest paying cities for technical support associates
The highest-paying cities for technical support associates are Norwalk, CT, Arlington, VA, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Norwalk, CT | $72,434 | $34.82 |
| 2 | Arlington, VA | $72,174 | $34.70 |
| 3 | New York, NY | $66,786 | $32.11 |
| 4 | Washington, DC | $62,982 | $30.28 |
| 5 | Edison, NJ | $59,921 | $28.81 |
| 6 | Philadelphia, PA | $55,759 | $26.81 |
| 7 | Boston, MA | $55,462 | $26.66 |
| 8 | San Mateo, CA | $51,802 | $24.90 |
| 9 | Charlotte, NC | $48,461 | $23.30 |
| 10 | Athens, OH | $46,187 | $22.21 |
| 11 | Chicago, IL | $45,644 | $21.94 |
| 12 | Atlanta, GA | $45,363 | $21.81 |
| 13 | Manchester, NH | $42,921 | $20.64 |
| 14 | Hazelwood, MO | $40,642 | $19.54 |
| 15 | Knoxville, TN | $39,913 | $19.19 |
| 16 | Hillsboro, OR | $39,784 | $19.13 |
| 17 | Miami, FL | $39,464 | $18.97 |
| 18 | Houston, TX | $37,989 | $18.26 |
| 19 | Milwaukee, WI | $37,638 | $18.10 |
| 20 | Denver, CO | $35,698 | $17.16 |
Technical support associate salary details
A technical support associate's salary ranges from $25,000 a year at the 10th percentile to $75,000 at the 90th percentile.
What is a technical support associate's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $75,000 | $6,250 | $36 |
| 75th Percentile | $58,000 | $4,833 | $28 |
| Average | $43,651 | $3,638 | $21 |
| 25th Percentile | $32,000 | $2,667 | $15 |
| 10th Percentile | $25,000 | $2,083 | $12 |
Highest paying technical support associate jobs
The highest paying types of technical support associates are technical support advisor, technical specialist, and technical associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Systems Support | $64,031 | $5,336 | $30.78 | 156,028 |
| Software Support Technician | $79,670 | $6,639 | $38.30 | 117,059 |
| Computer Support Technician | $41,852 | $3,488 | $20.12 | 121,180 |
| Desktop Support Technician | $41,792 | $3,483 | $20.09 | 108,944 |
| Information Technology/Support Technician | $45,591 | $3,799 | $21.92 | 161,748 |
| Desk Support Technician | $40,715 | $3,393 | $19.57 | 130,485 |
Top companies hiring technical support associates now:
Which companies pay technical support associates the most?
Technical support associate salaries at Citi and SRS Consulting are the highest-paying according to our most recent salary estimates. In addition, the average technical support associate salary at companies like Bloomberg and Northern Illinois University are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Citi | $104,239 | $50.11 |
| 2 | SRS Consulting | $95,925 | $46.12 |
| 3 | Bloomberg | $95,188 | $45.76 |
| 4 | Northern Illinois University | $89,899 | $43.22 |
| 5 | Capital Group | $85,491 | $41.10 |
| 6 | ServiceNow | $84,873 | $40.80 |
| 7 | Accenture | $83,845 | $40.31 |
| 8 | Conga | $83,587 | $40.19 |
| 9 | Pfizer | $83,505 | $40.15 |
| 10 | Infosys Public Service | $82,992 | $39.90 |
| 11 | Bridgewater Associates | $81,387 | $39.13 |
| 12 | Pamten Inc | $78,245 | $37.62 |
| 13 | Brocade Services Corporation | $73,986 | $35.57 |
| 14 | Salesforce | $73,215 | $35.20 |
| 15 | eTeam | $67,734 | $32.56 |
| 16 | BlackRock | $67,630 | $32.51 |
| 17 | Save the Children US | $64,521 | $31.02 |
| 18 | BrightTALK | $62,694 | $30.14 |
| 19 | Harvard University | $61,895 | $29.76 |
| 20 | Nomura Securities | $58,077 | $27.92 |
Wage gap by gender, race and education
Technical support associate salary trends
The average technical support associate salary has risen by $6,671 over the last ten years. In 2014, the average technical support associate earned $36,980 annually, but today, they earn $43,651 a year. That works out to a 9% change in pay for technical support associates over the last decade.
Compare technical support associate salaries for cities or states with the national average over time.
Average technical support associate salary over time
Compare technical support associate salaries for individual cities or states with the national average.
Technical support associate salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $43,700 | $20.99 | +3.3% |
| 2024 | $42,200 | $20.29 | +2.3% |
| 2023 | $41,300 | $19.83 | +1.5% |
| 2022 | $40,600 | $19.54 | +1.6% |
| 2021 | $40,000 | $19.22 | +1.6% |
Recently added technical support associate salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| The University of Vermont Health Network | IT Support Center-Associate | South Burlington, VT | 06/29/2025 | $51,027 |
| Perspecta | Technical Support, Senior Associate | Quantico, VA | 06/29/2025 | $66,000 |
| Amazon.com, Inc. | IT Support Associate II, OTS | San Diego, CA | 06/27/2025 | $42,200 |
| Astound Broadband, LLC | Customer Success Technical Support Associate II | Longview, WA | 06/26/2025 | $43,326 |
| Astound Broadband Job Postings | Customer Success Technical Support Associate II | Longview, WA | 06/26/2025 | $43,326 |
| Insight Global | Technical Support Associate | Lewisville, TX | 06/26/2025 | $50,088 |
| Movement Mortgage | Associate Support Technician | Cope, SC | 06/25/2025 | $41,900 |
| Budderfly | Technical Support Associate (Hvac/R) | Shelton, CT | 06/25/2025 | $68,000 |
| Flex Construction | Associate, IT Support | New York, NY | 06/21/2025 | $86,000 |
| Lancaster, Pa | IT Support Associate | Lancaster, PA | 06/12/2025 | $41,740 |
Technical support associate salary FAQs
Search for technical support associate jobs