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As of October 2025, the average salary for a Technical Support Senior Engineer is approximately $107,429 per year, translating to about $52 per hour. Salaries can vary based on factors such as location, industry, and years of experience. For instance, senior engineers in metropolitan areas often earn higher wages due to the cost of living and demand for technical expertise.
Some of the highest-paying states for Technical Support Senior Engineers include California, New York, and Washington. In these states, salaries can exceed the national average, reflecting the competitive job market and the need for skilled professionals.
In addition to state-level variations, specific cities also offer lucrative positions. Cities like San Francisco, New York City, and Seattle frequently rank as top earners for technical support roles, providing excellent opportunities for career advancement. Companies in the tech sector tend to offer more competitive salaries and benefits, making them attractive employers.
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The average technical support senior engineer salary in Delaware, California, and Washington are the highest in the U.S. The lowest average technical support senior engineer salary states are Louisiana, Mississippi, and Wisconsin.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Nevada | $115,648 | $55.60 |
| 2 | Arkansas | $111,261 | $53.49 |
| 3 | Washington | $116,793 | $56.15 |
| 4 | California | $118,613 | $57.03 |
| 5 | Delaware | $119,455 | $57.43 |
| 6 | North Dakota | $106,613 | $51.26 |
| 7 | Vermont | $105,641 | $50.79 |
| 8 | New Jersey | $111,356 | $53.54 |
| 9 | Michigan | $96,228 | $46.26 |
| 10 | District of Columbia | $107,986 | $51.92 |
| 11 | Rhode Island | $107,229 | $51.55 |
| 12 | Virginia | $102,690 | $49.37 |
| 13 | Oregon | $106,370 | $51.14 |
| 14 | Alabama | $95,049 | $45.70 |
| 15 | Texas | $97,908 | $47.07 |
| 16 | Oklahoma | $97,357 | $46.81 |
| 17 | Maine | $100,817 | $48.47 |
| 18 | New Mexico | $94,586 | $45.47 |
| 19 | Hawaii | $101,711 | $48.90 |
| 20 | New York | $104,308 | $50.15 |
| 21 | Ohio | $99,141 | $47.66 |
| 22 | Utah | $94,830 | $45.59 |
| 23 | Nebraska | $90,612 | $43.56 |
| 24 | Maryland | $95,047 | $45.70 |
| 25 | Massachusetts | $102,135 | $49.10 |
| 26 | Pennsylvania | $94,407 | $45.39 |
| 27 | North Carolina | $93,616 | $45.01 |
| 28 | New Hampshire | $89,602 | $43.08 |
| 29 | Iowa | $93,542 | $44.97 |
| 30 | Wyoming | $88,735 | $42.66 |
| 31 | South Dakota | $87,249 | $41.95 |
| 32 | Georgia | $91,482 | $43.98 |
| 33 | Arizona | $93,187 | $44.80 |
| 34 | Missouri | $89,500 | $43.03 |
| 35 | Connecticut | $92,844 | $44.64 |
| 36 | Alaska | $92,301 | $44.38 |
| 37 | Kansas | $90,486 | $43.50 |
| 38 | Illinois | $90,759 | $43.63 |
| 39 | Kentucky | $90,074 | $43.30 |
| 40 | South Carolina | $88,508 | $42.55 |
| 41 | Colorado | $86,812 | $41.74 |
| 42 | Idaho | $90,643 | $43.58 |
| 43 | Montana | $87,256 | $41.95 |
| 44 | Florida | $88,199 | $42.40 |
| 45 | Louisiana | $85,551 | $41.13 |
| 46 | West Virginia | $85,638 | $41.17 |
| 47 | Wisconsin | $83,901 | $40.34 |
| 48 | Indiana | $83,293 | $40.04 |
| 49 | Minnesota | $82,869 | $39.84 |
| 50 | Tennessee | $82,980 | $39.89 |
| 51 | Mississippi | $84,031 | $40.40 |
The highest-paying cities for technical support senior engineers are San Francisco, CA, Seattle, WA, and Newark, NJ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $127,522 | $61.31 |
| 2 | Seattle, WA | $117,447 | $56.46 |
| 3 | Newark, NJ | $111,452 | $53.58 |
| 4 | Hillsboro, OR | $105,932 | $50.93 |
| 5 | New York, NY | $104,426 | $50.20 |
| 6 | Boston, MA | $102,180 | $49.13 |
| 7 | Irving, TX | $98,348 | $47.28 |
| 8 | Baltimore, MD | $95,126 | $45.73 |
| 9 | Raleigh, NC | $94,381 | $45.38 |
| 10 | Phoenix, AZ | $93,318 | $44.86 |
| 11 | Atlanta, GA | $91,579 | $44.03 |
| 12 | Chicago, IL | $90,910 | $43.71 |
| 13 | Overland Park, KS | $90,416 | $43.47 |
| 14 | Orlando, FL | $89,292 | $42.93 |
| 15 | Colorado Springs, CO | $86,949 | $41.80 |
| 16 | Indianapolis, IN | $83,125 | $39.96 |
A technical support senior engineer's salary ranges from $82,000 a year at the 10th percentile to $140,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $140,000 | $11,667 | $67 |
| 75th Percentile | $123,000 | $10,250 | $59 |
| Average | $107,429 | $8,952 | $52 |
| 25th Percentile | $93,000 | $7,750 | $45 |
| 10th Percentile | $82,000 | $6,833 | $39 |
The highest paying types of technical support senior engineers are senior engineer, senior systems engineer, and technical support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Support Lead | $86,816 | $7,235 | $41.74 | 98,872 |
| Lead Support Technician | $95,420 | $7,952 | $45.88 | 115,952 |
| Supervisor, Technical Support | $87,039 | $7,253 | $41.85 | 147,833 |
| Customer Support Engineer | $82,674 | $6,889 | $39.75 | 138,641 |
| Systems Support Engineer | $82,561 | $6,880 | $39.69 | 182,434 |
| Product Support Engineer | $90,379 | $7,532 | $43.45 | 201,554 |
Top companies hiring technical support senior engineers now:
Technical support senior engineer salaries at PayPal and Box are the highest-paying according to our most recent salary estimates. In addition, the average technical support senior engineer salary at companies like The Walt Disney Company and Tellabs are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | PayPal | $129,296 | $62.16 |
| 2 | Box | $125,767 | $60.46 |
| 3 | The Walt Disney Company | $122,353 | $58.82 |
| 4 | Tellabs | $121,667 | $58.49 |
| 5 | Cloudera | $120,944 | $58.15 |
| 6 | Rubrik | $120,877 | $58.11 |
| 7 | Twilio | $119,263 | $57.34 |
| 8 | Palo Alto Networks | $118,427 | $56.94 |
| 9 | New Relic | $117,501 | $56.49 |
| 10 | Autodesk | $116,460 | $55.99 |
| 11 | Instacart | $116,362 | $55.94 |
| 12 | Okta | $115,812 | $55.68 |
| 13 | Citi | $115,406 | $55.48 |
| 14 | Amazon | $115,130 | $55.35 |
| 15 | Broadcom | $114,171 | $54.89 |
| 16 | Silver Peak | $113,463 | $54.55 |
| 17 | Matthews International | $112,390 | $54.03 |
| 18 | CyberCoders | $112,115 | $53.90 |
| 19 | Boehringer Ingelheim | $112,091 | $53.89 |
| 20 | 8x8 | $111,378 | $53.55 |
The average technical support senior engineer salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Telecommunication | $104,548 | $50.26 |
| 2 | Manufacturing | $104,320 | $50.15 |
| 3 | Start-up | $104,268 | $50.13 |
| 4 | Internet | $101,813 | $48.95 |
| 5 | Technology | $94,537 | $45.45 |
The average technical support senior engineer salary has risen by $16,416 over the last ten years. In 2014, the average technical support senior engineer earned $91,013 annually, but today, they earn $107,429 a year. That works out to a 9% change in pay for technical support senior engineers over the last decade.
Compare technical support senior engineer salaries for cities or states with the national average over time.
Compare technical support senior engineer salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $107,000 | $51.65 | +3.3% |
| 2024 | $104,000 | $49.95 | +2.3% |
| 2023 | $102,000 | $48.82 | +1.5% |
| 2022 | $100,000 | $48.08 | +1.6% |
| 2021 | $98,400 | $47.29 | +1.6% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Okta | Senior Federal Technical Support Engineer | Chicago, IL | 06/29/2025 | $114,000 |
| Red Hat | Senior Technical Support Engineer | Hawaii | 06/28/2025 | $84,400 |
| Zip | Senior Technical Support Engineer | New York, NY | 06/28/2025 | $90,000 |
| Bowman Williams | IT Senior Support Engineer (Consultative & Technical) | New York, NY | 06/28/2025 | $80,000 |
| Okta | Senior Federal Technical Support Engineer | Washington, DC | 06/27/2025 | $114,000 |
| Caterpillar | Senior Digital Technical Support Engineer | Irving, TX | 06/26/2025 | $143,666 |
| Lennox International | SR. Technical Support Engineer | Stone Mountain, GA | 06/25/2025 | $90,000 |
| Saab | Senior Technical Support Engineer | Orlando, FL | 06/25/2025 | $90,000 |
| Tracelink | Technical Support Engineer, Senior | Wilmington, MA | 06/24/2025 | $112,445 |
| Saab Group | Senior Technical Support Engineer | Orlando, FL | 06/24/2025 | $90,000 |
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