Salem Five Jobs

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 1. Data Analytics and Market Research Prepare and provide initial interpretation of market and performance data to provide decision support information for establishing market direction and strategies by: Monitoring and evaluating success of marketing programs and provide decision support data and recommendations for maintaining, enhancing or exiting campaigns Gathering, analyzing and reporting competitive information and market trends to facilitate an expanded and thorough understanding of the industry for the entire organization Compiling and distributing deposit-related data needed for weekly Pricing Committee meeting, leading the discussion and presenting recommendations on rates 2. Customer and Product Data Intelligence Use market research tools and vendor resources to develop actionable recommendations for acquiring new customers and growing current customer relationships through: Using the Bank's systems to provide key customer and prospect data throughout the organization Working with VP of Product Management and Analytics to perform database analysis to identify cross-sell opportunities Suggesting sales and marketing strategies to improve share of wallet and customer experience Using data for migration measurement, campaign targeting, what-if analysis, and segmentation strategies Creating and managing top-level reports to facilitate and measure sales performance Working with internal stakeholders and primary vendor to maximize actionable insights and overall business value from the Bank's customer experience measurement tool 3. Product Management and Development Support product development process for products, to ensure that relationships with internal departments are well managed and timelines / deliverables are met, through: Assisting in managing all appropriate due diligence and communication needed to support development and launch of new or enhanced products and services. Analyzing and preparing summary reports on competitive banks to assist marketing plans and product development Conducting new product/pricing research, examining and sharing insights around relevant external market trends 4. General Corporate Marketing Management Collaborative administration of corporate marketing and strategic implementation as assigned by: Supporting analysis and fulfillment of the department's marketing campaigns Assisting in the management of advertising and public relations agency relationships relative to use of market insights, data and intelligence. Maintaining the department's policies and procedures related to consumer privacy and protection, including customer opt-outs. Compliance with banking laws and regulations as defined in company policies and procedures pertinent to position. EDUCATION and/or EXPERIENCE: A Bachelor's degree in Marketing, Business, Finance, Data Analytics or equivalent work experience with three or more years of related experience in primary market research, strategic planning, business and/or financial analysis is required. Ability to analyze and report key findings from quantitative research data is required. Experience working with multiple data systems and visualization tools such as Microsoft Power BI and MCIF systems is preferred. Expertise in using spreadsheets, databases and word processing skills is required. OTHER SKILLS: Additional skills and competencies include: Strong communication and interpersonal skills, excellent business writer for presentation of data and strategic concepts, and the ability to communicate effectively with a variety of levels of personnel. Highly analytical with advanced ability to translate data in concise terms for strategic decision-making, critical thinker, clear and precise communicator, process oriented, resourceful and creative. Possess well-developed ability to establish active industry networks. Must be highly organized and able to manage multiple and competing tasks and priorities simultaneously. Ability to work independently with minimal supervision and be a key member of the marketing team. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Country: United States of America USA Job Family Description: Primarily responsible for generating and communicating both the short-term and long-term digital agenda to the wider firm. They oversee the following areas: customer experience, channel development, product management, strategy & transformation, operations and analytics. A primary objective will be to unify and stimulate cross-collaboration between the different areas of the digital function as well as the wider business. Incumbent must operate within financial, budget and legislation constraints. USA Job Function Description: Primarily responsible for generating and communicating both the short-term and long-term digital agenda to the wider firm. They oversee the following areas: customer experience, channel development, product management, strategy & transformation, operations and analytics. A primary objective will be to unify and stimulate cross-collaboration between the different areas of the digital function as well as the wider business. Incumbent must operate within financial, budget and legislation constraints. The Digital Release Manager will be responsible for leading planning and execution of the customer application and platform releases. The role is a key coordinator of the enterprise components, delivery teams, dependences, and process improvements that will drive efficiency and value to the customer with high quality releases. The position is a member of the Core Platform Capabilities team that ensures the alignment and optimization of cross-cutting capabilities and key processes, including Identity, Security, Data, Chatbot & AI, and Release Management, to deliver seamless customer experiences while meeting compliance standards. Critical in ensuring flexibility, scalability, and customer-centric solutions that meet both and current business needs. Essential Functions/Responsibility Statements: * Conducts channel/product gap analysis, competitive research and industry evaluations to extract actionable insights to inform the digital strategy and determine the long-term digital backlog. * Analyze client needs and market research in order to decide which are the priorities to be targeted and provide an adequate response to the client segments being addressed. * Leads business case development, writing, and delivery as well as ROI-projections. * Plans, manages and facilitates all phases of the Digital life cycle, from inception through introduction into the marketplace. * Manages multiple, concurrent agile teams to define and execute the release plan on time and on budget. Roll-out business- critical change in short timescales whilst also adapting for other global and local programs running in parallel impacting the same audience. * Leads a team that interfaces with QA and/or internal UAT resources to ensure requirements are met and approve finished product releases before it goes to the client. * Sets the direction and reviews product documentation for the digital banking solution suite * Tracks product and feature use to analyze and understand implications for product enhancements * Develops tools and processes to gather feedback to shape and build future products * Supports Sales and Marketing in promoting the products and ensuring revenue, business value, and client adoption goals are met * Define business and operational KPIs for owned products; develop targets and manage forecasting for each Defined KPI; partner with Analytic teams on deep dives for anomalies in trends, to define root cause and action plans. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: * BS/BA degree or higher: Engineering, Data & Analytics, or Technology-related fields Required * Master's Degree or equivalent work experience. Strong Business knowledge and sound business sense Preferred Work Experience: * 7+ Years Relevant and related work experience Required * 2+ Years Management Experience Preferred Skills and Abilities: * Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms * Experience in developing digital product backlog and roadmaps with aggressive product delivery cycles * Must be an exceptional collaborator, able to build and leverage relationships at all levels of the organization * Strong controls mindset with a demonstrated ability to place the Bank's control agenda at the fore front and a track record of developing and executing compensating controls alongside new product development * Strong technology capabilities - must be able to manage major technology products end-to-end and develop key solutions for scalability * Strong track record on product delivery and team leadership, managing complex and concurrent programs in dynamic organizations. * Knowledgeable about the external environment including Main banking competitors, Regulatory environment, Global Economy, Latest innovations and technologies. * Strong track record of Agile change leadership from inception through to execution and embedding, including establishing the vision and mandate for change, assessing the impacts, planning the approach and resources, and engaging stakeholders. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $101,250.00 USD Maximum: $175,000.00 USD

Country: United States of America Develops, analyzes, implements and oversees short-term and long-term strategic business processes and plans to increase operational efficiency, meet strategic vision and achieve financial goals. Develops, presents and implements business case recommendations and tactical/operational strategies based on analysis of global and industry trends, company objectives and key stakeholders. Manages, identifies and develops strategic partnerships with business functions, management, and other internal/external stakeholders. Identifies and analyzes the company's strengths, weaknesses and business opportunities to advise management and optimize business strategies. Monitors industry trends, competitor actions, economic developments and regulatory environment to identify and plan for expected impact on business operations. Ensures the correct functioning of facilities, office and business support services. Compiles, documents, communicates and verifies information according to established procedures. Conducts business continuity planning in order to assure that essential company functions can operate during and following major disruptive events. USA Job Function Description: Provides client and project administrative support (e.g., calendar management, expense tracking and visitor greetings) for a department, group or executives to maximize organizational efficiency. Receives and responds to client and internal correspondence following established procedures. Work is focused on supporting individuals, small teams or departments including: document editing, proofing, formatting, and production. Identifies, enhances and follows specific processes and procedures to maximize efficiency of routine support tasks, equipment use and staff resources. Provides support activities to an office, business unit, department or other company group. Coordinates delivery of office and business support services. Essential Functions/Responsibility Statements: * Schedules appointments; arranges meetings, conferences, and luncheons both onsite and offsite and keeps multiple electronic calendars up to date. * Answers and screens telephone calls; responds to routing questions, routes calls to appropriate personnel, and/or relay messages accurately. * Arranges travel itineraries for domestic and foreign travel, prepares travel documentation, prepare employee expense vouchers, and reconcile all expenses in a timely manner. * Makes purchases and reconciles items on Company Corporate card. * Schedules and attends various monthly meetings as requested. * Records and transcribes minutes of assigned meetings including senior leadership, subcommittees, etc. * Provides follow-up to meeting action items. * Provides administrative support as needed to senior team. * Coordinates travel arrangements for senior team as requested. * Coordinates of meeting logistics, presentations, etc. (Quarterly meetings, offsite retreats, etc.). Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Business Administration or equivalent field. (Req) in Work Experience: Executive Assistant (EA) experience., 5-9 years (Req) Skills and Abilities: * Excellent interpersonal, written and communication skills. * Requires professional demeanor at all times and must be flexible in a fast changing environment * Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality * Polished executive assistant with professional maturity and previous corporate environment experience * Ability to effectively interact with senior level management both internally and with external clients * Ability to manage top level managers supported with tact, diplomacy and assertiveness Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills Strong ability to multi-task, react and think quickly Self-starter with strong sense of ownership and involvement Ability to seek clarification or assistance when needed EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights:This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $63,750.00 USD Maximum: $127,500.00 USD

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Must be able to work in Salem, MA Office. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, however other duties may be assigned based on business need: Administers the daily functions of critical bank payment operations including wire payments, ACH payments and settlement, and card services. Assists in the administration of critical deposit payment bank systems, including but not limited to Client Central, Fedline, Payments Exchange, and Pep+ systems to ensure proper operation and integration with the Core (DNA). Assists with the execution of the deposit payments strategy by monitoring key performance indicators (KPIs) to measure resource and process sustainability, productivity, and profitability and recommends adjustments to the programs as necessary. Monitors emerging payment trends and technologies, communicates relevant updates to Deposit Payment Operations Manager as necessary. Monitors critical deposit payment operations processes for compliance with applicable state/federal regulations and industry rules/standards, ensures proper controls are in place to mitigate identified risks, and escalates issues to the Deposit Payment Operations Manager as necessary. Monitors critical payment activity, identifies fraud, data breaches, and/or trends and reports to Deposit Payments Manager as necessary. Monitors Fiserv, regulatory, and other bulletins, identify processing, regulatory or other changes and works with the Deposit Payment Operations Manager to implement changes. Conducts payment operations quality control reviews including but not limited to fraud rule exclusions, system access, user, instant issue card processing, and RCM card processing. Assists with the inventory control of debit card stock and the coordination of shipments to the branch network for instant issuance. Maintains payment operations runbooks and process flow documents ensuring all are updated annually or more often as necessary. Assists with the preparation of annual wire and ACH program compliance and effectiveness reports to the Senior Management Group and the Board Risk assessment. Participates as a subject matter expert in institutional and department projects collaborating across business lines to ensure projects are completed on time, within budget, and implemented without issue. Cultivates and maintains relationships across all business lines acting as the subject matter expert regarding deposit payments processes and platforms. Ensure all functions of the department are covered up to and including directly supporting the payments operation team by performing tasks to cover any employee who is not present. Assumes additional duties as assigned. SUPERVISORY RESPONSIBILITIES: Responsible for directing and supporting junior staff in the Deposit and Payment Operations department. EDUCATION and/or EXPERIENCE Associate's degree or equivalent from 2-year College and/or at least 4 years related back-office ACH experience or training required. Primary focus is on execution within defined parameters, with some expansion based on developing capabilities and/or experiences in partnership with more experienced staff and other business lines. 2 - 4 years supervisory experience preferred. CERTIFICATES, LICENSES, REGISTRATIONS Accredited ACH Professional Certification preferred or required within 2 years of hire date. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Country: United States of America Maintains and monitors data and databases to meet the company's current and projected future needs. Reviews and ensures the quality, accuracy and security of data in accordance with established procedures and standards. Monitors database activity and the relationships between the database users and applications to ensure appropriate data usage and resolve data conflicts. Collaborates with technology/infrastructure staff to identify data relationships and functional requirements. Collects, organizes and analyzes data sets to draw conclusions to maximize efficiency of internal operational processes, to manage risk, and to position the company to better serve clients through enhanced product and solutions offerings. Responsible for drawing insights from large sets of quantitative data. May use advanced analytics technologies, systems and software. Develops data-driven recommendations that support key business decisions across the company. Performs analysis and prepares forecasts and recommendations for product preferences, sales coverage, market penetration, market practices and sales trends. Researches market conditions to determine potential sales of a product or solution. Analyzes, compiles and manages market and economic research on the market's product or solution requirements and competitive environment to identify enhancements to current features and functionality. Essential Functions/Responsibilities: Provides ongoing business and technical management of the Business Intelligence (BI) platform development, including day to day operations, projects, and commercialization leading to broad adoption across the organization. Builds strong partnerships with stakeholders across the business to maintain executive level reporting with zero quality defect and consistent on-time delivery. Conducts executive reporting, competitive intelligence and associated policies, methodologies and resources. Spearheads modeling and analytics efforts to provide insights into new product launches/initiatives. Designs and develops analytical reporting metrics and dashboards across all critical business unit(s) and processes for senior leadership. Communicates with senior leadership on strategic matters. Designs and develops quantitative analysis to support the development, validation and implementation of data modeling, database design, data mining, and segmentation techniques. Oversees and serves as subject matter expert on Business Intelligence (BI). Creates actionable recommendations designed to improve business performance. Manages data gathering efforts with internal and external business partners. Serves as a key liaison between business and IT groups, acquires and delivers on business requirements, and successfully manages external vendors. Manages all projects across the Business Intelligence (BI) department; including, milestones/deadlines, deliverables, budgets, resources, and building key stakeholder relationships. Provides thought leadership by proactively identifying new business intelligence platforms that drive a higher level of data democratization, self-service analytics, and overall growth in digital capabilities among the workforce. Assembles project plans, procedures, resources to ensure accuracy and timeliness in project completion. Collaborates with stakeholders to improve current analytics processes and develop new capabilities. Manages most strategic accounts and relationships for the Business Intelligence (Bi) department. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience: Computer Science, Management Information Systems or equivalent field. Req Master's Degree Computer Science, Management Information Systems, or equivalent field. Pref Work Experience: 12+ Years Relevant work experience Req Skills and Abilities: Advanced SQL experience. Ability to manage multiple, continuous technical projects. Ability to balance between data needs and requirements for action. Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Ability to convey a sense or urgency and drive Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to effectively interact with the market, executive management and vendors. Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management. Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. Ability to communicate and influence senior executive leadership. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Ability to adapt and adjust to multiple demands and competing priorities. Diversity & EEO Statements: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $120,000.00 USD Maximum: $205,000.00 USD

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Woburn, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. The primary objectives of this role are to generate new organic business and maintain the renewal book of business for our agency. Includes managing a renewal book of business, identifying cross sell opportunities, and fostering strong customer relationships. Continuously monitor renewal retention rates to ensure that we are retaining our business and addressing any potential issues proactively. The Producer will possess strong sales acumen, excellent communication skills, and a proactive approach to building and fostering relationships with clients and partners. Collaborate with our banking partners, mortgage department, and retail branches to identify cross-selling opportunities and foster mutually beneficial relationships. Foster and maintain strong, mutually beneficial relationships with these partners. Maintain a robust pipeline of new business, attend networking events, and work closely with the Sales Manager to achieve targeted goals. Conduct cold calls, follow up on leads, and pursue referrals to build the client base. Responsible for handling the rating, quoting, and proposing of new business opportunities, manage payments, and ensure accurate record-keeping and documentation in our agency management system. Explain the various insurance products to customers. Address customers concerns, and service requests promptly and professionally. Conducts regular reviews of customers insurance needs to ensure adequate coverage and offer policy and product recommendations. Collaboration with both our internal and external service and support staff. By working closely together, we can ensure seamless workflow management and drive efficiencies across all processes. Regular attendance is essential to this position. Assumes additional responsibilities as requested. Networking and Relationship Building: Attend networking events and engage in community activities to enhance the agency's visibility and attract new clients. Build and maintain relationships with prospective clients, industry professionals and banking partners. Attend meetings and training sessions with carrier representatives and vendors. Sales Management: Collaborate closely with the Sales Manager to develop strategies and reach targeted sales goals. Provide input on sales strategies and market trends to help shape the agency's growth initiatives. Attend regular sales meetings and agency events. Payment Collection and Record-Keeping: Collect payments from customers, ensuring all transactions are accurately recorded. Obtain necessary signatures and ensure all required documents are completed and filed properly. Quality Control and Documentation: Work with the Quality Control Manager including internal service and support staff to ensure all documentation is completed accurately including signed documents and collecting minimum payments. All signed documents meet the agency's standards. Ensure that the agency management system (Applied) is updated with the most recent and accurate client information. Cross-Departmental Collaboration: Collaborate with internal and external departments to ensure seamless service delivery to clients. Act as a liaison between clients and various agency departments to facilitate effective communication and problem-solving. Professional Representation: Always represent the agency with the highest level of professionalism. Uphold the agency's values and commitment to exceptional client service in every interaction. Maintain an active insurance license and stay informed about industry regulations and updates. EDUCATION and/or EXPERIENCE Bachelor's degree preferred, but not required. Proven track record of success in sales, preferably in the insurance industry. Property & Casualty license required. Leadership, communication, and negotiation skills, with the ability to prospect, market, sell and close a sale. Ability to build strong client and insurance company relationships. Attention to detail with the ability to think strategically. Strong organizational, time management, problem solving and follow through skills. Strong written and verbal communication skills. Working knowledge of Agency Management Software, Insurance Rating Software, Microsoft Office Suite, and the Internet. CERTIFICATES, LICENCES, REGISTRATIONS Mass Property & Casualty Insurance License required. PHYSICAL DEMANDS The physical demands described here are representative of those, which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb; or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Relationship Development Assistant Status: Full Time The Relationship Development Assistant will be responsible for obtaining, growing and managing designated customer relationships in accordance with the Bank's objectives and department goals. This individual must possess a strong knowledge of, or have experience in, portfolio management, wealth management and/or private banking. Will be required to travel to meet with customers, or potential customers, to establish, enhance and deepen relationships. Must be able to manage evolving priorities including preparing documents related to accounts and ancillary products/services, administrative duties, and tracking/reporting designated Retail and Business Development initiatives. This individual must work efficiently to meet the needs of the Bank and customers while completing all assigned duties with independence, discretion and sound judgement. Knowledge, Skills & Abilities Must possess a strong knowledge of, or have experience in, portfolio management, wealth management and/or private banking. Thorough knowledge of the Bank's core system and ability to understand core business products and services. Strong communication, analytical, problem solving and decision-making skills. Excellent interpersonal & customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees. Strong organizational and time-management skills. Strong compliance and Federal Regulation knowledge. Understanding of residential and consumer lending products. Ability to work in a fast-paced environment and under pressure, as needed. Motivated self-starter able to successfully operate in an individual and team atmosphere, building upon and leverage strong internal and external network resources. Competence with computers, telephones and other office machinery/equipment. Must be able to lift up to twenty pounds. Must have a valid driver's license, vehicle registration and automobile personal liability insurance. Must be proficient in the use of Microsoft Office Suite (including Word, Excel, etc.) for datamining and entry. Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. requires the ability to work in the Woburn, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. This role is responsible for the production of new business in Commercial Lines Insurance, including participation in developing sales marketing plan. In addition to sales responsibilities, this person works with the Commercial Lines insurance team to ensure excellent customer service and retention. This position will start based in Woburn, eventual location TBD based on candidate & office location. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meets agreed upon objectives for production of new business. Works with Commercial Lines Account Executives and agency staff to provide excellent service and retain risks. Participates in the development of a sales marketing plan. Meets annual sales goal. Actively cross sells and refers prospects to the appropriate business areas. Develops and maintains prospect lists of clients for agency's targeted businesses. Contacts prospects, schedules appointments and makes sales presentations. Coordinates production efforts with marketing and service personnel. Accurately and thoroughly completes required paperwork before submitting to marketing. Conducts periodic meetings with Account Execs, Operations Manager and marketing to provide updates and account information. Arranges payment terms for accounts in accordance with agency credit and collection policies. Cooperates in gathering information on renewals. Supervises delivery of renewals and/or binders following agency guidelines. Balances productions to achieve desired mix of business. Promotes products of carriers that the firm has identified as important. Keeps abreast of trends and techniques, and uses agency selling aids to maintain a competitive status for the agency with the industry. Attend sales seminars, company sales meetings, training sessions or educational activities needed to improve sales techniques, stay up-to-date on the latest developments in the marketplace and perform to full potential. Maintains all licenses and keeps current all professional designations. Participates in any special projects at management's request. Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience; insurance company sponsored courses, workshops, etc. CERTIFICATES, LICENSES, REGISTRATIONS Insurance license, valid driver's license and acceptable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Sr. Associate, Small Business Underwriting & Portfolio Management, Boston, MA (On-Site) Country: United States of America USA Job Family Description: Reviews, analyzes, and evaluates risks in order to renew existing business or generate new accounts. Determines appropriate terms and conditions for coverages and rates for program profitability. Contributes to the profitable growth of specific program(s) by maintaining pricing integrity, product excellence, and the development of meaningful performance metrics and controls. USA Job Function Description: Underwrites risk (i.e., selection/rejection of new and renewal business). Analyzes quality and quantity of risks underwritten and prepares reports accordingly. Administers and monitors underwriting rules and guidelines, rating manual rules, laws and regulations. May review books of business as well as profit/growth results and trends to recommend and implement action plans. Essential Functions/Responsibility Statements: Analyzes and make credit approve / decline / counteroffer decisions for small business loan applicants Manages and services a portfolio of existing loan relationships. Ensures financial statements are spread and analyzed, addressing industry risks, monitoring collateral requirements, loan structuring and pricing, credit analysis, monitoring credit performance and assisting with loan presentations. Act as mentor and coach to our junior Underwriting & Portfolio Management team members in all areas related to underwriting and portfolio management including credit analysis and adherence to SBB Credit Policy Standards, Comply with SBB Credit Policy Standard procedures to insure excellence with Quality Control and Quality Assurance results Keeps informed of financial and market trends in the portfolio and analyzes those trends for the effect they will have on the portfolio. Assists in special projects as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics, or equivalent field. (Req) master's degree in finance, Accounting, Management, Economics or equivalent field. (Pref) Work Experience: 5+ years in financial analysis, structuring, underwriting and portfolio management., or relevant experience (Req) Skills and Abilities: Confident, independent, commitment to quality work performed “first time right” Comfortable in customer contact situations including escalations and potential work-out/loan restructure environments Demonstrated practical and conceptual knowledge of credit and risk analysis Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to organization Solid understanding of industry nuances applicable to the credits contained within the group's portfolio Solid knowledge of loan and related legal documents Strong communication skills, and ability to influence others by persuasively presenting thoughts and ideas to gain commitment and agreement for proposed ideas and solutions Must demonstrate strong judgment and sound credit skills Knowledge of Federal banking regulations Location - Boston, MA - position is on-site EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders. Employer Rights: Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $97,500.00 USD Maximum: $160,000.00 USD

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Leadership and Employee Development Ensure a customer-centric environment in which building strong relationships is a fundamental priority. Inspire and motivate team members, offer recognition and reward, and lead by example. Through tested techniques, engage in meaningful coaching sessions, both formal and informal. Identify talent, develop team members through training, regular coaching, and conducting employee performance assessments. Business Development and Sales Management Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. In collaboration with internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services. Establish clear performance expectations for members of the team and employ consistent sales management practices to include conducting team meetings, sharing of sales results, encouraging and managing participation in divisional campaigns, and celebrating successes. Ensure the effective use of a defined sales process to include customer needs assessment, offering solutions/closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Business Acumen and Technical Knowledge Have a general understanding of banking financials to include income statement and balance sheet and have the ability to manage the elements of each that are within the incumbent's control and authority. Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). Proficient using the Internet (mobile and desktop) to search for and locate information. Banking Operations Has primary responsibility for oversight of all branch operations which include, but are not limited to, overdraft management, vault management, ATM management, negotiable items, debit card issuance, account opening practices, adherence to policy and procedure, compliance requirements, the opening and closing of the office, and other such functions. Education and/or Experience High school diploma or equivalency, at least three years of related experience and/or training required; some supervisory or management experience preferred. Candidate should demonstrate the desire and ability to engage in ongoing development as a coach and leader. Internally, this position provides opportunity for the professional growth and advancement of Salem Five management candidates. Competencies To perform the job successfully, an individual should demonstrate the following additional competencies: Leadership: The ability to guide and impact outcomes, enabling people to work together to achieve goals\ Coaching: Having the ability to provide training and guidance to support the achievement of professional goals. Time Management: Ability to organize your time to complete and prioritize work and projects. Business development: Able to identify methods to increase value through the development of building relationships. Performance management: The process in which managers and employees communicate to assess and review job responsibilities, expectations, performance, and results Other key skills: Problem-solving, Adaptability, Team management. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. Responsible for ensuring appropriate procedures for all residential and consumer servicing functions in compliance with all applicable regulations and laws. Responsible for analyzing existing process to identify areas for operational efficiency using technology and automation. Understand and support servicing functions including: collections process including early intervention, default, loss mitigation, bankruptcy and foreclosure; processing payments; issuing accurate notices including default notifications, and right to modification; claim monitoring and audit; invoice processing and general ledger control and reconciliation; customer inquiries and requests; credit correction requests and analysis; collection call auditing; escalated customer issues including working with the complaint department and/or legal toward resolution; maintenance to customer, account, or transactional records; maintaining collection loan files; Monitoring the legal foreclosure process to ensure timely action, manage title issues and ensure proper controls; loan modifications; and audit responsibilities. Organize and manage the execution of all residential loss mitigation servicing functions to help facilitate customers with home retention options including: standard forbearance, legal forbearance or temporary reduced forbearance through collection of financial documentation, preparation of worksheets, communication with attorneys and law firms in the formulation and execution of contracts; follow-up with customers to ensure success and determining if a loan modification or repayment plan is applicable; Oversee loan modification process to ensure proper screening of customers through document collection and financial data submission to the Bank or Investors to determine eligibility; supervise communication with customers not eligible or declined to determine other options. Oversee Recovery process including severely delinquent and charged off accounts for reasonableness of recovery and assignment to attorney when applicable. Monitor recovery performance and ensure timely summary reporting to management. Assist with customer inquiries and requests through all means including the internal service request ticketing system to ensure prompt response and follow through; research and customer contact, coordination with Legal and the compliance department when required, gathering documents and coordinating and responding to all requests for information and notices of error to ensure compliance. Monitoring and analyzing new regulations in regards to state and federal compliance of collection and loss mitigation procedures. Manage the process of instituting and updating standard operating procedures to ensure proper compliance. Will assist the Senior Control Analyst, Operation and Process Control Team and Loan Operations Data and Analytics Manager to complete process mapping for servicing functions. Will assist with analyzing data and existing functions to recommend ways to streamline processes for improvement to processing speed, quality and efficiency. Assist with the development and maintenance of written operating procedures for all daily, monthly, quarterly, and yearly tasks. Ensure duties executed accurately and as scheduled, data quality on systems of record, and compliance with bank policy and laws and regulations. Maintain exceptional customer service levels with internal and external customers. Preparation and distribution of all required department reports. Any other additional duties/task required by management. Qualifications: Associate's degree or related knowledge/skills base gained through experience preferred Strong customer service skills Strong verbal and written communication skills Strong financial skills as it relates to account reconciliations Must be self-motivated, able to work independently and possess solid decision-making skills Knowledge of Microsoft Office including Excel and Word Must be comfortable in learning and operating a multitude of computer applications Strong customer service skills, accounting or collection experience a plus Underwriting and/or processor experience a plus Demonstrate capability and familiarity with Microsoft products utilizing Excel and Word Strong experience in Banking or Finance; and/or strong customer service experience required Skills/Knowledge: Must be able to communicate (written and oral) effectively and professionally with federal and state agencies and also internal and external customers. Must have strong interpersonal skills and be a strong collaborator with customers and co-workers; focuses on responding to customer inquiries; maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things. Must be able to strictly adhere to the many Federal and State rules and regulations that relate to all departmental functions Attentiveness to detail is required. Proficiently manage an efficient workflow in a multiple task-oriented, fast-paced environment. Must be well organized and flexible. Must be highly productive and able to work with minimal supervision. Must be able to deal well with a fast-paced environment to meet tight deadlines and maintain high productivity. PHYSICAL DEMANDS: The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 20 pounds. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Lynn, MA & Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. Primary Purpose: The primary duties for the position are to provide administrative support for high producing senior mortgage loan officers and producing managers. It also entails assisting in the pipeline management in excess of $100 million and/or two or more mortgage loan officers. The position is responsible for facilitating and completing mortgage applications, as well as tracking mortgage applications and closings, in accordance with Salem Five policy and regulatory guidelines. The position performs work that affects business operations to a substantial degree by ensuring more business opportunities are converted into applications and commits Salem Five in matters that have significant financial impact. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide high level sales support for senior mortgage loan officers and producing managers as assigned. Including but not limited to: Contact consumers to ensure receipt of documentation. Retrieve executed disclosures as needed. Retrieve and review credit documentation required for underwriting approval. Communicate receipt and deficiencies to the borrower and loan officer as needed. Analyze documentation for underwriting submission. Utilize automated underwriting engines. Assist with rate locks and re-disclosures and loan re-structuring at the direction of the loan officer(s) Collect and submit post approval borrower specific conditions to ensure timely and complete loan commitments. Facilitate the taking of mortgage applications as necessitated by customer and assigned mortgage loan officers including collecting correct and complete supporting documentation. Manage assigned loan officers CRM and database for accuracy, active drip campaigns, prospecting campaigns, open house flyers or product sell sheets at the direction and/or in coordination with the loan officer(s). Maintain high participation Salem Five technology initiatives that assist in pipeline management and expeditious movement of loan files. This includes but is not limited to: e-disclosure, e-sign, and early authorization. Maintain a through knowledge of Salem Five offered products Demonstrates high competence in mortgage pricing including FHA, VA MHFA, FHLMC, FNMA, USDA, portfolio and all applicable LLPAs. Complete applications in accordance with company policy, compliance, and regulatory guidelines. Maintain a thorough knowledge of assigned loan officer's business plan and referral network in order to assist in capturing and supporting sales opportunities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bilingual in English/Spanish. Word, Excel and mortgage loan processing software skills required; strong time management and organizational skills required; excellence in customer service and communication skills required; ability to work in a team oriented service driven environment; mortgage lending knowledge NMLS certification; and 5+ years mortgage lending experience. CERTIFICATES, LICENSES, REGISTRATIONS NMLS PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift/ and or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for execution of all residential and consumer servicing functions, including: quality control of new installment loans and residential mortgage loans; processing payments and advances; issuing accurate statements and notices including rate change notifications; maintaining and adjusting interest rates as required; responding to customer inquiries and requests; assisting with escalated customer issues and working with the complaint/legal department toward dispute resolution; maintenance to customer, account, or transactional records; maintenance to official loan files; assisting with notice of error and requests for information; processing of mortgage loan payoffs; assisting with requests for partial release, trust transfer, easements, partial taking by eminent domain, subordinations, or assent to amend master deed according to secondary market guidelines; assisting with loan modifications; assisting with insurance loss draft program for hazard / flood insurance; first level accounting reconcilement; assisting management with audit responsibilities. Ensure department is in compliance with all regulatory requirements including CFPB, Dodd Frank, Reg Z, RESPA, GLBA, Investor guidelines and department policies and procedures. Monitor work of designated personnel (consumer/residential) personnel in Loan Operations. Ensure that work is completed in a timely manner. Serve as backup to staff on vacation, during vacancies, illness, etc. Monitor JIRA Help Desk to ensure tickets are completed accurately and within the expected time frame. Audit the performance of system maintenance on accounts to ensure data integrity. Assist and participate with annual Business Continuity Plan. Assist Management with ensuring appropriate procedures for all residential and consumer servicing functions in compliance with all applicable regulations and laws. Responsible for analyzing existing process to identify areas for operational efficiency using technology and automation. Assist with implementation of strong control environment and disciplines, including: - the development and maintenance of written operating procedures for all daily, monthly, quarterly, and yearly loan servicing tasks - define and implement controls to ensure duties executed accurately and as scheduled, data quality on systems of record, and compliance with bank policy and laws and regs Closely supervise servicing of consumer loans (overdraft, HELOC, student loans) to ensure documentation and system set-up are accurate and meet compliance requirements. Oversee processing of payoff desk and discharges to ensure timelines are met and accuracy is maintained. Responsible for assisting with all customer inquiries and requests through all means including the internal ticketing system, contact center and retail branches to ensure prompt response and follow through, responsible for research and customer contact. Assist with training of staff, as needed. Qualifications: Associate's degree or related knowledge/skills base gained through experience preferred Strong customer service skills Strong verbal and written communication skills Strong financial skills as it relates to account reconciliations Must be self-motivated, able to work independently and possess solid decision making skills Knowledge of Microsoft Office including Excel and Word Must be comfortable in learning and operating a multitude of computer applications Skills/Knowledge: Must be able to communicate (written and oral) effectively and professionally with federal and state agencies and also internal and external customers. Must have strong interpersonal skills and be a strong collaborator with customers and co-workers; focuses on responding to customer inquiries; maintains confidentiality; keeps emotions under control; remains open to others' ideas and tries new things. Must be able to strictly adhere to the many Federal and State rules and regulations that relate to all departmental functions Attentiveness to detail is required. Proficiently manage an efficient workflow in a multiple task-oriented, fast-paced environment. Must be well organized and flexible. Must be highly productive and able to work with minimal supervision. Must be able to deal well with a fast-paced environment to meet tight deadlines and maintain high productivity. Physical Demands: The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 20 pounds. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. T his position requires the ability to work in our Salem and Stoneham, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, however other duties may be assigned based on business need: Responsible for underwriting and annually reviewing the largest and most complex commercial, C & I and/or commercial real estate (syndication transactions) and land development loans, in accordance with State Regulatory guidelines and Salem Five's policies and procedures. Working knowledge of Cash Flow Loan transactions is essential. Approves, administers, and reviews loans and loan commitments to ensure that they adhere to existing policy guidelines and that documentation is adequate to ensure security of collateral. Works directly with senior lenders to ensure proper loan structuring for larger, very complex transactions occurs. Examines for adequacy and completeness, loan documentation on a wide variety of loans and loan commitments. Approve or reject loans, ensuring that the credits adhere to existing credit guidelines and that applicants are deemed credit worthy. Assist the CCO with commercial credit policy development. Management of key credit projects assigned by the CCO. Administers and reviews existing credits to protect the quality and profitability of the loan portfolio. Identifies potential problem loans and assists lenders with problem loan strategies. Responsible for mentoring/training assigned new lenders and/or underwriters to further their understanding of the Bank's credit culture. Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A. or B. S.) from four-year college or university; and ten to fifteen years of related senior level experience (i.e., lending, credit approval, workout) and/or training; or equivalent combination of education and experience. Master's degree in business or finance and/or prior lending experience preferred. Ten to fifteen years of commercial underwriting/lending experience, showing increasing levels of responsibilities, required. Experience underwriting larger and very complex loan transactions (i.e., CRE syndications and/or acquisition financing for $20 million or more.) Applicant must have appropriately developed computer skills to complete assignments. Previous experience with approval authority is required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus Incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. Key Responsibilities: Design, implement, and maintain secure and scalable network architectures across multiple locations. Support and troubleshoot SD-WAN solutions, ensuring seamless connectivity for remote offices. Conduct network site surveys and implement network setup for new branch and remote office locations. Configure and optimize network services such as BGP, VPN, and firewall policies. Manage and support Cisco (Catalyst/Nexus) network infrastructure, including configuration, troubleshooting, and performance optimization. Implement and maintain Palo Alto, Cisco, and Fortinet firewalls and VPN solutions, including GlobalProtect VPN for secure remote access. Deploy and manage Cisco Webex telephony systems, ensuring seamless voice and video communication. Configure and manage NAC solutions Experience with Cloud Central Wi-Fi management. Monitor network performance, proactively identify issues, and implement solutions to ensure high availability and security. Collaborate with security teams and application teams to optimize network performance and security. Stay current with emerging technologies and industry best practices to continuously improve network infrastructure and security. The successful candidate will play a key role in maintaining and optimizing our network infrastructure, ensuring reliability, security, and high availability for business-critical applications. Required Qualifications: 5+ years of experience as a Network Engineer in an enterprise environment. 3+ years of experience working with SD-WAN networking solutions. 3+ years of experience working with cloud technologies, preferably Microsoft Azure Understanding of Azure Express Route/Direct Connect - Maintain routing, security, load balancing, front door, and other standing cloud-based network services. Experience with Cloud Architecture as it relates to Microsoft public/private peering. VPC peering, SG, NACL, route-table updates. Strong understanding of network site surveys and setting up new remote office locations. Proficiency in managing network components in hybrid environments, including on-premises Cisco Nexus/Catalyst switches and routers. Experience working with Palo Alto, Cisco, and Fortinet firewalls in both on-premise and cloud-based architectures. Deep knowledge of network security principles, including firewall policies, network segmentation, and access control best practices. Experience with Cisco Webex telephony setup, deployment, and troubleshooting. Experience with dot1x solutions Wireless network central management experience Strong problem-solving and troubleshooting skills with the ability to work independently and as part of a team. Excellent verbal and written communication skills, with the ability to document network designs and configurations effectively. Education and/or Experience: Bachelor's degree (B.S.) or equivalent from four-year or technical school; or ten + years related experience and/or training; or equivalent combination of education and experience. Certificates, Licenses, Registrations: Microsoft and Cisco Certifications are preferred but not required. All certifications must be maintained and current. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle or feel. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manages a higher volume of client relationships; Demonstrates the ability to work independently, confidently make sound decisions, and requires little direction from upper management to perform the duties of the position; Displays strong knowledge of Salem Five Insurance Services (SFIS) products and services to handle more complex client requests; Is a proven team player who serves as a leader for special projects at the agency: evaluating needs, making recommendations to management; engaging appropriate internal resources; motivating team members to deliver results. Trains new or less experienced CSRs to company policies, procedures. Serves as a role model in achieving the highest standards on behalf of Salem Five Insurance Services. Makes recommendations to management for operational enhancements. Maintain professional relationships with clients, agency personnel and company staff via prompt, courteous, knowledgeable and accurate service. Answer client inquiries as needed relating to their policies, such as account status, coverage, and premium information. Receive and process client requests via telephone, mail or walk-in to include completing paperwork, entering and updating account information on insureds' risk file, requesting endorsements, completing RMV paperwork, and confirming vehicles registered. Complete applications for new business and submit to the companies for processing within 24-48 hours of writing the policy. Create new risk files via computer and enter insureds' policy and coverage data. Enter follow-up for CSR to track new business or change rate class (date first licensed). Maintain contact with clients so their renewal policies reflect current values and their coverage is broadened where applicable. Send renewal letter with each policy advising recommendations including liability or deductible, etc. Add VRC. Market accounts when sending home renewals, no auto, no VRC, no umb, INC OBI etc. Review insureds' renewals for accuracy. Prepare price quotes for new and existing clients as requested. Understand and support the company's sales policies and procedures so as to provide proper and effective service for clients. Handle and resolve client complaints and/or concerns in an expeditious and tactful manner. Advise Personal Lines Manager regarding major issues. Document all contact with clients in traxlog and gather expiration dates, account sell and to acquire information as to their insurance needs. Document all problems or issues with carriers for Personal Lines Manager to discuss with Marketing Representative. Utilize weekly follow-up lists to monitor pending endorsements and other items on the list, and document in traxlog instances where endorsements exceed a four-week turnaround time. Follow expiration lists to assure policy renewal. Provide Processing Department with declaration if system needs to be updated. Maintain knowledge about company policies, procedures relating to underwriting, rating and billing. Maintain, review and communicate changes for the carrier assigned and highlight the changes during the monthly Personal Lines Meeting when needed. Maintain expertise regarding the insurance products offered by different insurers. Attend industry seminars to broaden knowledge, and share information with Personal Lines Department. Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED) and two to three years related experience and/or training; or equivalent combination of education and experience. Minimum of 3 years Personal Lines experience required. Excellent Microsoft applications skills (Word, Excel, Access, Power Point) and excellent verbal and written communication skills are essential. Ability to perform effectively in an environment where confidentiality, maturity, sound judgment, initiative, and professionalism are required. Experience with Singlepoint and Epic preferred, not required. CERTIFICATES, LICENCES, REGISTRATIONS Property & Casualty Insurance license required. PHYSICAL DEMANDS The physical demands described here are representative of those, which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb; or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base plus incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. The Inside Sales MLO responds to customer inquiries and referrals that are generated from both their own contacts and from multiple Salem Five business lines. The MLO duties include loan application interviews with prospective borrowers, analyzing financial and credit data, determining customer financing objectives, advising clients of product/pricing and guidelines, and gathers any documentation required to process loans. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meets the required SLA (Service Level Agreement) on responsiveness to client outreach/lead distribution Facilitate the taking of mortgage applications as necessitated by customers on assigned leads/referrals Complete applications in accordance with company policy, compliance, and regulatory guidelines. Collaborate with any and all internal and external customers and other mortgage employees as required to ensure Salem Five customer service standards are met or exceeded. Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position. Regular attendance is essential to this position. Strive to meet/exceed sales goals and conversion rates on distributed leads EDUCATION & EXPERIENCE NMLS license and min 6 months lending experience preferred but not required. Strong time management and organizational skills required; exceptional customer service and communication skills required; ability to work in a fast-paced sales driven environment required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift/ and or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Compensation: Salary plus commission. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Business Development Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services. Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience Deliver an exceptional customer experience every time by: Making a personal connection with every customer. Uncovering their financial needs through meaningful discussion and exploration. Making educated product and service recommendations based on expert knowledge of same. Providing financial solutions that meet the customer's needs. Business Acumen and Technical Knowledge Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services. Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank. Demonstrate the ability to build relationships and alliances with customers and colleagues. Able to demonstrate a high level of proficiency with Salem Five's digital technology offerings. Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). Proficient using the Internet (mobile and desktop) to search for and locate information. Eager to embrace new and emerging technologies. Banking Operations Able to quickly learn and adhere to all policies and procedure related to branch operations to include, but not be limited to, check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance requirements, vault and ATM management, and other such functions. As all Salem Five retail positions are required to have ‘universal' branch banking skills, must have / develop a full working knowledge of both the traditional ‘sales' and ‘teller' functions and routinely perform both. Education and/or Experience High school diploma, or equivalent required. Two years' experience in a retail or banking environment required, supervisory experience preferred. This position is eligible to be a ‘key-holder' and when designated as such, is entrusted as a member of the branch's management team, opening/closing the branch as schedules dictate. In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty.' In a management capacity, uses sound judgement and makes policy decisions as necessary. Participates in the interview, hiring, and development of junior branch staff positions and serves as a trainer and coach for same. Proven success in delivering a superior experience in a customer-centric environment. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more. Salary Range: Competitive Base plus incentive Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.

requires the ability to work in the Salem, MA offices. Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. The Business Banking Credit Analyst conducts detailed research on the financial history of businesses and individuals to determine their creditworthiness-adequacy of repayment resources and collateral. They review and verify income statements, tax returns and other financial documents to develop a borrower's profile and arrive at a credit recommendation, per Bank product guidelines and loan policies and procedures. Decisions made on issuing new loans or lines of credit are, in part, based on the credit analyst's recommendation. The BB Credit Analyst works closely with loan officers and may assist them with verifying the accuracy of loan applications, in addition to working with BB team members in a collaborative environment. BB Credit Analyst may also propose revisions to the credit limits or interest rates on the existing loans of qualified borrowers. Credit underwriting for Business Banking as well as potential Middle Market accounts may also be required (time permitting), in addition to some reporting responsibilities. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Analyze and underwrite various loans and loan commitments to ensure that they adhere to existing policy guidelines, regulatory guidelines and documentation requirements to adequately ensure security of collateral. This position has individual approval authority as outlined by the bank's loan policy as well as joint approval authority with the team's other underwriter/analyst. Administers and reviews existing credits to protect the quality and profitability of the loan portfolio. Identifies potential problem loans and monitors their progress as part of watch list process. Assist in identifying and developing and implementing “best practices” for the BB Lending Department with an objective of standardization, where practical, of approach and process throughout the Division. Promote the company's presence through participation and attendance at various civic and charitable events/organizations. Participation in special projects assigned in order to assist with growth/improvement BB loan portfolio, as assigned. Compliance with banking laws and regulations as defined in company policies and procedures pertinent to position. EDUCATION and/or EXPERIENCE: Previous credit training/underwriting experience is required. Bachelor's degree (B. A.) from four-year college or university; and two to four years of related experience and/or training; or equivalent combination of education and experience. Business undergraduate degree with relevant finance and accounting course work preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Competitive Base Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.