Salem Five jobs in Salem, MA - 133 jobs

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. requires the ability to work in the Salem, MA offices. The schedule for this part-time position has a weekly maximum of 12-15 hours, Tuesday through Friday. Some flexibility in specific hours, with a consistent weekly schedule. Specific hours to be worked out with Hiring Manager. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following The Records Management Specialist shall provide support to his/her supervisor to ensure: Control of the archiving of records, Compliance with applicable bank policy and the Record Retention Schedule, Controlled access to and protection of archived records, Secure transport and storage (preservation) of records, and The orderly and consistent destruction (elimination) of records. The Records Management Specialist's responsibilities include the following: Demonstrating compliance with banking laws and regulations as defined in company policies and procedures pertinent to position. Providing for a comprehensive, consistent, and systematic approach to managing the storage/access/retention/destruction of the institution's records. Maintaining the order, integrity, and security of archived bank records at all storage locations. Managing records, including logging, processing, archiving and retrieving as needed. Maintaining the Record Retention database, including ensuring that all records entering or leaving the archive system are recorded in a timely manner. Picking up and delivering records in a secure manner to archives at Corporate Headquarters and satellite storage locations upon request of the various business units. Ensure proper labeling and logging. Locating and delivering records to staff members as necessary to address business needs (e.g., research, audits, regulatory examinations). Placing records on a “litigation hold” when instructed to do so by Bank Counsel or Director ERM. Ensuring that the specific inactive physical records involved are retained and not destroyed until further notice by Bank Counsel. Identifying records for destruction in accordance with the bank's written Record Retention Schedule. Obtaining the necessary acknowledgements from Department Heads and/or pre-designated Department Officers. Transporting records and ensuring proper destruction. Performing periodic inventories of records in storage at Salem Five Bank locations. Operation of relevant equipment/machinery (e.g., ramp) and identifying any problems with such equipment. Communicating and elevating non-routine problems and concerns to Department Management. The Records Management Specialist must: Embrace new and emerging technologies to support operations through flexibility, the ability to learn, and adaptability to change; Be proficient with and comfortable using the internet to search and locate information; and Be proficient with and comfortable using digital technologies (e.g., mobile smart phones). In addition, the Records Management Specialist will be responsible for the day-to-day functioning of the records program. Specifically, he/she will be responsible for ensuring that: All records received into archives are boxed according to Bank standards; All boxes are accurately labeled in accordance with the Record Retention Schedule; A current and accurate inventory of stored and destroyed records is maintained, including documentation to substantiate records locations; All records received or destroyed by the Department are logged into or out of the records inventory; Boxed records are stored in the proper location; Upon proper request, records are located in archives, logged out in the databases, and provided to the authorized requesting staff member; Records management support tickets are processed in an accurate and timely manner; Records temporarily removed from storage are returned to the proper location, including monitoring and follow-up to ensure records are returned in a timely manner; Documents are destroyed in accordance with the Record Retention Schedule; and Distributing incoming mail for the ERM Department. Responsible and accountable for demonstrating a commitment to the company's mission statement including understanding that all divisions of the bank work together for one common purpose which is to delight our customers with the exceptional ease of banking at Salem Five. Establish and maintain effective working relationships with departmental clientele. Comply with laws, regulations, policies, and procedures. Embrace new and emerging technologies to support operations through flexibility, the ability to learn, and adaptability to change. Assume additional responsibilities as requested including, but not limited to, special projects connected to acquisition of records from another bank or insurance agency, internet research, and data entry and validation for ERM applications (e.g., business continuity). Regular attendance is essential to this position. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must have basic computer literacy and familiarity with Microsoft Word and Access (or other database) software. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver's License and acceptable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is regularly required to sit and perform data entry. The employee is regularly required to bend, climb, and balance. The employee must frequently lift and/or move objects up to 30-35 pounds and occasionally lift and/or move objects up to 45 pounds; the employee must exert up to 50 pounds of force occasionally, and/or up to 35 pounds of force frequently, and/or up to 25 pounds of force constantly to move objects. Specific vision abilities required by this job include close vision. The employee frequently operates relevant equipment/machinery (e.g., ramp). Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: $18.72 - $24.00 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: We are looking for a Data Solutions & Enablement Associate professional to join our team and help unlock the power of data to drive smarter decisions. In this role, you will build and enhance data solutions for analysis and reporting, measure the impact of business tests, and design automation that streamlines processes. Your work will directly support better insights, faster decision-making, and improved efficiency across the organization. This is an opportunity to make a meaningful impact by enabling smarter, data-driven decisions. You'll work with a collaborative team that values innovation, continuous learning, and efficiency. If you enjoy turning data into actionable insights and solutions, we'd love to have you on board. * Develop and maintain data pipelines, reports, and dashboards to support business analysis. * Design and manage champion/challenger testing to evaluate strategies and optimize performance. * Automate recurring data processes to improve speed, accuracy, and efficiency. * Partner with business teams to translate questions into clear analytical approaches. * Ensure data accuracy, integrity, and accessibility for reporting and decision-making. * Monitor and track the performance of implemented solutions, identifying opportunities for improvements. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor's Degree or equivalent work experience: Computer Science, Management Information Systems or equivalent field. - Required. * 6+ years of experience in data analytics, business intelligence, or a related field.-Required * Proficiency in SQL and experience working with relational databases. * Hands-on experience with data visualization tools (e.g., Tableau, Power BI, Looker). * Strong analytical skills and ability to design and interpret A/B or champion/challenger tests. * Experience with process automation tools or scripting (e.g., Python, R, Alteryx). * Clear communication skills to explain technical findings to non-technical stakeholders. Certifications: * No Certifications listed for this job. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. * Familiarity with cloud data platforms (e.g., Snowflake, BigQuery, AWS). * Experience in financial services, marketing analytics, or operations optimization. * Background in statistical modeling or machine learning. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $78,750.00 USD Maximum: $130,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Hardening & CSPM (Cloud Security Posture Management ) LeadCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: We are seeking a Hardening & CSPM Lead to join our Infrastructure Security organization. This is a technical leadership role focused on secure configuration, system hardening, and Cloud Security Posture Management (CSPM). You will guide analysts, troubleshoot misconfigurations, validate remediations, and collaborate closely with system administrators and cloud engineering teams to ensure our environments remain secure, compliant, and operationally resilient. This is not a governance or audit role - this position requires strong technical skills in system configuration, hardening, and cloud security posture. Lead the technical execution and supervision of the Hardening Compliance function, covering both on-premises systems and cloud platforms. Oversee the planning, execution, and monitoring of hardening controls and CSPM controls for IT and cloud assets. Act as a hands-on contributor, directly performing compliance checks and remediation activities when needed. Coordinate with system administrators, delivery teams, auditors, and Risk & Compliance stakeholders to ensure alignment and accountability. Investigate anomalies (e.g., drops in compliance scores) to differentiate between false positives and true configuration issues before requesting remediation. Ensure controls and processes remain aligned with regulatory requirements, internal policies, and CIS Benchmarks (including cloud benchmarks). Lead efforts to optimize and streamline semi-manual processes, with the goal of improving efficiency and scalability. Serve as the primary technical point of contact for escalations within the Hardening Compliance and CSPM functions. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Science, Engineering or Information Technology Management, or equivalent field. - Required. 5+ years of experience in systems administration, IT operations, or information security roles. Hands-on involvement in implementing or monitoring security configuration baselines (e.g., CIS Benchmarks). Practical experience performing compliance checks, identifying misconfigurations, and coordinating remediation activities. 1+ year of direct experience with Cloud Security Posture Management (CSPM) tools and cloud platform hardening. Experience interacting with cross-functional teams such as system administrators, software delivery, audit, or compliance. Demonstrated track record of ownership and accountability in operational security tasks. Proven experience in system administration or IT operations, with a strong understanding of system configuration and security. Practical experience with CIS Benchmarks, including hardening of IT assets and cloud platforms. Hands-on experience with Cloud Security Posture Management (CSPM) tools such as Sysdig, Wiz, or equivalent. Familiarity with compliance and vulnerability management platforms (e.g., Tenable, Qualys). Ability to analyze, troubleshoot, and resolve technical and compliance-related issues. Strong critical thinking and problem-solving skills, with the ability to handle ambiguity. Excellent collaboration and communication skills; able to work effectively across teams and with external stakeholders. Strong sense of ownership and accountability. Proactive and resourceful; able to anticipate issues and take initiative. Collaborative mindset, with the ability to build trust and drive results across teams. Detail-oriented and methodical, ensuring accuracy in compliance assessments. Comfortable operating in a fast-paced environment with shifting priorities. Spanish proficiency is a strong plus. Certifications: PMP : Project Management Professional - Preferred. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Prior experience coordinating with audit and risk management functions.-Preferred Exposure to cross-functional security areas such as Application Security or Vulnerability Management.-Preferred What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $108,750.00 USD Maximum: $180,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, Investment Operations & Administration plays an important role in developing, overseeing and implementing the business processes of the Investment Operations group. The incumbent works closely with the members of the leadership team to lead critical department projects, develop and analyze metrics, build relationships within and outside of the department and support and implement department strategy. * Manages the day-to-day operations team, drive process improvements, maintain strong relationships with clearing firms and custodians, and ensure the firms infrastructure supports business growth and risk management objectives. * Leads the execution of strategic cross-functional initiatives, projects, and commitments most important to the strategic direction of the department. * Guides and leads teammates and other members of management in the pursuit of executing organizational goals and objectives across all initiatives requiring execution of priorities and making sure deliverables are achieved on a timely and quality basis. * Manages, develops, and implements the organization's product and service offerings, systems, platforms, marketing efforts, and compliance. * Works with senior leadership to determine annual and quarterly priorities and is responsible for organizing, advancing, prioritizing, and reporting on the program of projects. * Develop and maintain policies, procedures, and workflows to enhance operational efficiency. * Ensure operational processes support front-office sales and client needs with efficiency and accuracy. * Lead vendor and clearing firm relationships, negotiating service-level agreements and ensuring adherence to standards. * Responsible and accountable for appropriate quality controls related to the financial products we provide, the services we deliver, the processes we employ, and the incentives with which we reward our colleagues. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Finance, Accounting, Economics or equivalent. - Required. 9+ Years Experience in an investment operations role or equivalent. - Required. 9+ Years Leadership or management experience. - Required. * Comprehensive understanding of Santander's investment strategies and products. * Strategic thinker, able to assess, recommend and implement strategy. * Ability to manage multiple priorities and deliver high-caliber results. * Must possess strong financial and business acumen and savvy. * Strong knowledge of bank operations, particularly as they result to investment management services. * Ability to work under pressure and excel in a fast-paced environment. * Strong communication and analytical skills. * Detailed knowledge of financial instrument valuation, including experience with financial models. * Understand investment strategies with respect to multi asset class portfolio accounting and reporting. * Strong relationship skills and an ability to calibrate discussions to a variety of audiences. * Exceptional analytical skills, demonstrated through specific on-the-job experience. * Ability to shift focus and balance more than one project at a time, working in a team environment, and willing to learn and take on other responsibilities within the group. * Ability and willingness to identify anomalies and challenge co-workers and business partners on a variety of accounting, operational and compliance matters. * Proven ability to adhere to deadlines, while possessing the flexibility and maturity to address all elements of one's responsibilities, despite continually shifting priorities. Certifications: * FINRA Series 24 or 27 license - Required. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $108,750.00 USD Maximum: $210,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Consumer Credit Risk Sr. AssociateCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Consumer Credit Risk Sr. Associate is responsible for risk analysis and independent oversight of credit quality of assigned portfolios. They are responsible for all aspects of credit quality including compliance with requirements of regulators and internal control and will recommend opportunities and proposed resolutions for improved efficiency, effectiveness, and/or risk reduction for the department. Ensures adherence to the policies and procedures established by the company. Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies. Monitors and manages risk/exposure and compliance with the company's policies. Identifies, manages and reports on the company's risk areas. Evaluates the adequacy and effectiveness of data, document retention, and monitors systems. Oversees and ensures consistent quality control, accuracy, and compliance with internal policies and regulatory requirements for reporting processes. Ensures and executes ongoing maintenance of controls, mitigation plans, testing, and/o credit risk assessments. Partners with the accountable business owner for effective 1st and 2nd line of defense Risk Management and Controls. Provides oversights on risk-management content/processes What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree or equivalent work experience. Work Experience: 9+ years in Credit RIsk in the Banking or Financial Services Industry. Advanced Proficiency with SQL, Python and Power BI required. Advanced knowledge of the operational, accounting, credit, regulatory, market and technological risks within Financial Industry. Demonstrated knowledge of credit policies and procedures, regulations and applicable law(s). Demonstrated credit analysis skills for understanding/tracking counter party performance and market risk & modeling skills for evaluating trade positions and the related counter party risk exposures. Demonstrated track record interacting with the regulators, external and internal audit. Superior project management skills. Excellent written and verbal communication. Ability to interact with all levels of management, work independently and in a team environment. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $101,250.00 USD Maximum: $185,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

USA Sr. Specialist, Sales & Service SupportCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sr. Specialist, Sales & Service Support will be the primary point of contact for existing clients handling inbound calls as well as proactive outreach. This is a phone based internal position where the incumbent will manage incoming customer calls, as well as temporarily support clients transitioning to Financial Consultants. This role will require handling inbound calls, and providing outstanding service solutions to meet clients' financial needs. Handle inbound calls from clients, responding efficiently and accurately. Understanding needs and explaining possible solutions ensuring clients feel support and valued. Enhance client satisfaction through proactive understanding of the client's needs and objectives while providing appropriate support around the client investment/insurance service needs and maintaining consistent with compliance and operations standards Proactive daily client management of operational items Responsible for identifying cross sell opportunities for branch based Financial Consultants to drive organic growth and increased wallet share of existing clients through a differentiated client experience Continually build knowledge and capabilities within client segment and stay current with competitive trends. Maintain compliance with all applicable bank, broker/dealer, State and Federal regulations associated with the sale of investment and insurance products including Santander Policy Statement governing the sale of uninsured products. Maintain required professional training and license requirements, including knowledge of FINRA compliance, FDIC compliance, the Bank's uninsured Products Policy Statement and all applicable state and federal regulations. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Business or Finance preferred or relevant equivalent experience Highly self-motivated and self-disciplined with the ability to work effectively and independently Experience and comfort with phone-based support, with history of financial or investment product support. Excellent listening skills and the ability to explain complex information in a simple and concise manner, verbally and in writing. Knowledge of regulatory requirements to ensure a sound control environment Strong knowledge of sales support and effective sales enhancement techniques within the industry Ability to work independently and set appropriate priorities to meet deadlines Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement Vendor relationship experience helpful Attention to detail Self motivator and creative thinker Excellent communication skills, including strong presentation skills and writing ability Maintains appropriate sales licensing P.C. software applications (e.g. Excel, Word, etc.) Certifications: FINRA Series 7, 63 and 65 (or 66) Securities Licenses and Life/Health Insurance licenses It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $58,125.00 USD Maximum: $92,500.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

UX Product Design InternCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA or Miami, FL. • The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $83,200/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a UX Product Design intern, you will come out of this experience with an understanding of how Santander defines and guides the experience of our public site, onboarding, and digital authenticated channels through research, strategic design, & detailed design. You will assist in the research, planning, designing, and execution of UX enhancements for websites and mobile apps supported by the Digital product team and Marketing department. The UX Product Design intern may also work to assist in designing, conducting, analyzing, and reporting on user-centered research and usability testing. By the end of your internship, you should walk away with real-world experience and a solid case study for your UX portfolio. Responsibilities of the UX Product Design internship role may include but are not limited to: • Collaborate with designers, researchers, developers, and business team to create UX enhancements and concepts • Research analytics and user-centric data to uncover insights and drive UX changes & enhancements • Assist in planning and conducting user research studies, such as interviews, remote usability sessions, surveys, • card sorts, etc. • Facilitate ongoing research with notetaking and observation • Assist with task analysis, voice of the customer analysis, heuristic evaluations, and related tasks • Cross-team collaboration and contributing to multiple projects • Perform additional administrative functions as needed What we are looking for • A graduate student with an expected graduation date between either December 2026 or May/June 2027. • Area of Study: User Experience, Human-Computer Interaction, Graphic Design, or related field • Cumulative GPA is 3.0 or above. • Demonstrates intellectual curiosity and courage. • Strong English communication skills both written and spoken required. • Analytical thinkers with a strong attention to detail. • Organized and able to manage time and multiple tasks efficiently. • Ability to work independently on special projects. • Ability to effectively contribute to a team environment. It would be nice to have • Prior UX experience. (Preferred) • Familiarity with design tools such as Sketch or Figma (Preferred) • Knowledge of AI or any AI tools. (Preferred) • Exposure to Agile Methodologies. (Preferred) • Familiarity with usability testing methodologies and agile processes (Preferred) • A UX portfolio that showcases your research or design process (Preferred) • Familiarity with writing HTML, CSS, and JavaScript (Preferred) • Experience in Microsoft Office products. (Preferred) What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Make your move to Salem Five. Multiple Jobs. Several locations (including Billerica, Salem, Danvers, Stoneham, Peabody, Reading, Sudbury and more). Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Interested in coming to the Career Fair? If you are interested in attending our Career Fair on Monday, December 15, 2025, then click on Apply/Apply Now in this posting. We look forward to talking with you. (Walk-ins also welcome!) Qualified candidates may also submit a resume and application for a particular position posted online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make As an AML Modeling Specialist, you play a key role in safeguarding the bank's integrity and ensuring compliance with regulatory expectations. You design, enhance, and maintain analytical models that identify suspicious activity, strengthen the bank's financial crime detection framework, and drive continuous improvement in AML monitoring capabilities. Your insights directly support the bank's mission to protect customers and uphold trust across the global financial system. * Develop and implement AML detection and segmentation models using statistical and machine learning techniques. * Partner with compliance, risk, and data science teams to ensure model outputs align with business objectives and regulatory standards. * Analyze transaction data to identify emerging money laundering patterns and typologies. * Perform model validation, back-testing, and performance monitoring to ensure accuracy and effectiveness. * Prepare model documentation, regulatory submissions, and audit materials. * Support ongoing model governance, tuning, and optimization efforts to reduce false positives and improve efficiency. What You Bring To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Statistics, Mathematics, Economics or equivalent quantitative discipline. Required Master's Degree Statistics, Mathematics, Economics or equivalent quantitative discipline. Preferred * 3+ Years Risk Management, Risk Modeling, AML Req * Deep understanding of AML processes, transaction monitoring systems, and financial crime risk. * Proficiency in data analysis, model development, and statistical tools (e.g., Python, SAS, SQL, or R). * Collaborative approach and ability to communicate technical findings to non-technical stakeholders. * Commitment to operational excellence, model integrity, and regulatory compliance. * Strong analytical mindset with the ability to translate complex data into actionable insights. Certifications: * No Certifications listed for this job. It Would Be Nice For You To Have: * Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. * Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $67,500.00 USD Maximum: $140,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Digital Payments Product Manager will be a Digital Payments subject matter expert and manage the development of the structure around new products and features based on multiple client's input. YOU will develop, own & execute on enterprise & retail digital payments banking strategy, product vision, features and designs. You will: * Manage our digital payments strategy with detailed business requirements. * Manage the interaction with technology partners and/or vendors on the delivery of optimized member-centered intuitive payments offerings through our Platform. * Collaborate with, and manage internal relationships with leadership, marketing, customer experience, development, and implementation teams to manage backlog and release planning, define product roadmap, incorporate market direction and sort through diverse requirements. * Improve customer satisfaction and loyalty, through a deep understanding of their needs, delivering best in class market solutions, which will be a key differentiator in the digital channels of the Bank with other market competitors. * Conducts channel/product gap analysis, competitive research and industry evaluations to extract actionable insights to inform the digital strategy and determine the long-term digital backlog. * Analyze client needs and market research in order to decide which are the priorities to be targeted and provide an adequate response to the client segments being addressed. * Leads business case development, writing, and delivery as well as ROI-projections. * Plans, manages and facilitates all phases of the Digital life cycle, from inception through introduction into the marketplace. * Manages multiple, concurrent agile teams to define and execute the release plan on time and on budget. Roll-out business- critical change in short timescales whilst also adapting for other global and local programs running in parallel impacting the same audience. * Interfaces with QA and/or internal UAT resources to ensure requirements are met and approve finished product releases before it goes to the client. * Sets the direction and reviews product documentation for the digital banking solution suite * Tracks product and feature use to analyze and understand implications for product enhancements * Develops tools and processes to gather feedback to shape and build future products * Supports Sales and Marketing in promoting the products and ensuring revenue, business value, and client adoption goals are met * Define business and operational KPIs for owned products; develop targets and manage forecasting for each Defined KPI; partner with Analytic teams on deep dives for anomalies in trends, to define root cause and action plans. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in engineering, Data & Analytics, or Technology-related fields - Required 7+ Years Related experience in product development and/or line experience working with products. Required 2+ Years Management Experience - Required * Extensive knowledge and experience with creating and managing business requirements and user stories for software platforms. * Experience in developing digital product backlog and roadmaps with aggressive product delivery cycles. * Background in Consumer payments with strong understanding of ACH, Wires, Zelle, Cross-border payments, Real time payments, Debit cards is preferred. * Familiarity with regulatory compliance and risk management in the financial industry. * Must be an exceptional collaborator, able to build and leverage relationships at all levels of the organization. * Strong technology capabilities - must be able to manage major technology products end-to-end and develop key solutions for scalability. * Strong track record on product delivery and team leadership, managing complex and concurrent programs in dynamic organizations. * Knowledgeable about the external environment including Main banking competitors, Regulatory environment, Global Economy, Latest innovations and technologies. * Strong track record of Agile change leadership from inception through to execution and embedding, including establishing the vision and mandate. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $97,500.00 USD Maximum: $160,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Position Title: Senior Teller Status: Full TimeLocation: Bridgewater, MASummary: The Senior Teller is responsible for overseeing the daily operations of the teller line staff, while ensuring all compliance requirements are met. They are also responsible for training teller line staff to accurately process transactions in accordance with the Bank's policies and procedures, while coaching staff to provide exceptional customer service and recommend suitable products and services to customers. Key Duties and Responsibilities: Perform Teller duties, as needed. Greet customers and establish a quality service environment by maintaining a friendly and courteous environment. Set standard for excellent customer service. Take ownership and address customer's concern for resolution when the next level of authority is needed. Ensure that the necessary research is completed to bring about a positive resolution for the customer. Responsible for adhering to all applicable Bank policies, procedures, law, and regulations. Required to participate in and support the branch's growth, by developing and deepening customer relationships. Perform opening and closing responsibilities for their assigned Branch location, as needed. Act as custodian for the branch's Cash Vaults, Coin Machine, ATM, and Recycler(s). Manage and maintain Branch cash limits to the established guidelines, by facilitating cash shipments. Assist with ensuring audit integrity, risk management and the security of the branch. Prepare and complete daily and monthly branch reports. Review teller work for accuracy and ensure the staff's balancing performance meets balancing standards. Perform surprise audits of individual teller drawers to ensure policies and procedures are adhered to. Review, monitor, and track teller over/short and exception reports and provides feedback to Branch Manager. Ensure that branch documents are maintained, indexed, easily retrievable, and proper retention is maintained for all documents. Participate on bank committees, as needed. Perform Personal Banker duties, as needed. Create a positive team environment by modeling appropriate behaviors. Coach team to deepen customer's relationships, while delivering excellent customer service. Assist in training new hires. Perform supervisory functions as needed for reviewing and approving transactions. Act as primary point of contact for Teller inquiries regarding policies and procedures. Take ownership of any employee concerns and ensure they are addressed promptly and effectively. If necessary, escalate to the next level of authority to achieve a positive resolution. Assist with conducting Teller observations and skills practice sessions; provide feedback to the Manager. Assist with announcing company communications and policy changes, as needed. Ensure all security policies and procedures are adhered to by staff. Ensure that security violations and BSA violations are sent to the Bank's Security Officer. Attend ongoing training and meetings as required. May be required to assist other branch locations, as needed. Must have a valid driver's license, vehicle registration and automobile personal liability insurance. May be required to attend and participate in Call Night sessions. Must wear a name tag which displays first and last name. Must have possession of a mobile phone required to perform multifactor authentication on system applications and as a method of contact. Perform additional duties as required. Knowledge, Skills & Abilities: Thorough knowledge of teller operations and the Bank's core system. Thorough knowledge of Mechanics Cooperative Bank's products and services, including Bank's business partners. Ability to develop and deepen customer relationships by recommending appropriate products and services to customers. Strong compliance and Federal Regulation knowledge and understanding. Good problem-solving and decision-making abilities. Knowledge of basic computer functions and strong math skills. Good oral and written communication skills. Ability to cultivate a strong working environment by coaching and training tellers on key accountabilities and tasks. The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions. Thorough understanding consumer lending products. Must be able to lift twenty pounds. Retail/sales experience or equivalent work experience preferred.

Sr. Specialist, Small Business & Consumer OperationsCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: ****This is a hybrid role located in Quincy, MA**** The Sr. Specialist, Small Business & Consumer Operations performs a wide variety of service and operational duties in support of consumer operations. They monitor, report and plan process improvement or redesign initiatives, and makes recommendations on changes. The Sr. Specialist administers company policies, procedures, manuals, and systems to determine and establish appropriate controls. Provides outstanding customer service efficiently, effectively and within regulatory guidelines. Performs complex account maintenance transactions and modifications. Apprises manager of issues and problems relating to regulatory and compliance matters, documentation, and efficiency so corrective action can be taken. Assists in the training of the servicing staff team. Point person for all account modifications and maintenance activities; including oversight and completion of research requirements. Responds to customer inquiries and resolves complex problems and issues. Coordinates and performs monthly, quarterly, and annual departmental reporting. Represents department on cross-functional project teams. Ensures effective and timely completion of special projects as assigned. Contributes to effective department workflow. Develops, documents, and implements departmental procedures and reports. Develops, documents, and implements departmental procedures and reports. Reviews, audits, and provides quality control oversight of account data to ensure the accuracy of entered on the Banks core account system. Conducts timely reconciliations and balancing of departmental G/L accounts. Works with manager to ensure timely and accurate consumer operations practices. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Finance, Business or equivalent field. - Required. 3+ Years Consumer operations experience, preferably in a lending/banking or financial services environment. - Required. Knowledge of regulatory guidelines, specifically consumer. Ability to initiate, develop, and implement projects and procedures. Basic knowledge of lending procedures and regulations. Ability to handle multiple tasks while maintaining strong attention to detail. Strong interpersonal skills (written and oral). Demonstrated ability to understand and interpret compliance regulations. Ability to deal with customers effectively. Ability to meet deadlines. Strong organizational and analytical skills. Ability to develop and implement goals and objectives. Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint). Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $36,750.00 USD Maximum: $59,000.00 USD Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Woburn, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. The primary objectives of this role are to generate new organic business and maintain the renewal book of business for our agency. Includes managing a renewal book of business, identifying cross sell opportunities, and fostering strong customer relationships. Continuously monitor renewal retention rates to ensure that we are retaining our business and addressing any potential issues proactively. The Producer will possess strong sales acumen, excellent communication skills, and a proactive approach to building and fostering relationships with clients and partners. Collaborate with our banking partners, mortgage department, and retail branches to identify cross-selling opportunities and foster mutually beneficial relationships. Foster and maintain strong, mutually beneficial relationships with these partners. Maintain a robust pipeline of new business, attend networking events, and work closely with the Sales Manager to achieve targeted goals. Conduct cold calls, follow up on leads, and pursue referrals to build the client base. Responsible for handling the rating, quoting, and proposing of new business opportunities, manage payments, and ensure accurate record-keeping and documentation in our agency management system. Explain the various insurance products to customers. Address customers concerns, and service requests promptly and professionally. Conducts regular reviews of customers insurance needs to ensure adequate coverage and offer policy and product recommendations. Collaboration with both our internal and external service and support staff. By working closely together, we can ensure seamless workflow management and drive efficiencies across all processes. Regular attendance is essential to this position. Assumes additional responsibilities as requested. Networking and Relationship Building: Attend networking events and engage in community activities to enhance the agency's visibility and attract new clients. Build and maintain relationships with prospective clients, industry professionals and banking partners. Attend meetings and training sessions with carrier representatives and vendors. Sales Management: Collaborate closely with the Sales Manager to develop strategies and reach targeted sales goals. Provide input on sales strategies and market trends to help shape the agency's growth initiatives. Attend regular sales meetings and agency events. Payment Collection and Record-Keeping: Collect payments from customers, ensuring all transactions are accurately recorded. Obtain necessary signatures and ensure all required documents are completed and filed properly. Quality Control and Documentation: Work with the Quality Control Manager including internal service and support staff to ensure all documentation is completed accurately including signed documents and collecting minimum payments. All signed documents meet the agency's standards. Ensure that the agency management system (Applied) is updated with the most recent and accurate client information. Cross-Departmental Collaboration: Collaborate with internal and external departments to ensure seamless service delivery to clients. Act as a liaison between clients and various agency departments to facilitate effective communication and problem-solving. Professional Representation: Always represent the agency with the highest level of professionalism. Uphold the agency's values and commitment to exceptional client service in every interaction. Maintain an active insurance license and stay informed about industry regulations and updates. EDUCATION and/or EXPERIENCE Bachelor's degree preferred, but not required. Proven track record of success in sales, preferably in the insurance industry. Property & Casualty license required. Leadership, communication, and negotiation skills, with the ability to prospect, market, sell and close a sale. Ability to build strong client and insurance company relationships. Attention to detail with the ability to think strategically. Strong organizational, time management, problem solving and follow through skills. Strong written and verbal communication skills. Working knowledge of Agency Management Software, Insurance Rating Software, Microsoft Office Suite, and the Internet. CERTIFICATES, LICENCES, REGISTRATIONS Mass Property & Casualty Insurance License required. PHYSICAL DEMANDS The physical demands described here are representative of those, which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; sit; climb; or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision. The noise level in the work environment is usually moderate. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Salary plus commission The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. requires the ability to work in the Woburn, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. This role is responsible for the production of new business in Commercial Lines Insurance, including participation in developing sales marketing plan. In addition to sales responsibilities, this person works with the Commercial Lines insurance team to ensure excellent customer service and retention. This position will start based in Woburn, eventual location TBD based on candidate & office location. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Meets agreed upon objectives for production of new business. Works with Commercial Lines Account Executives and agency staff to provide excellent service and retain risks. Participates in the development of a sales marketing plan. Meets annual sales goal. Actively cross sells and refers prospects to the appropriate business areas. Develops and maintains prospect lists of clients for agency's targeted businesses. Contacts prospects, schedules appointments and makes sales presentations. Coordinates production efforts with marketing and service personnel. Accurately and thoroughly completes required paperwork before submitting to marketing. Conducts periodic meetings with Account Execs, Operations Manager and marketing to provide updates and account information. Arranges payment terms for accounts in accordance with agency credit and collection policies. Cooperates in gathering information on renewals. Supervises delivery of renewals and/or binders following agency guidelines. Balances productions to achieve desired mix of business. Promotes products of carriers that the firm has identified as important. Keeps abreast of trends and techniques, and uses agency selling aids to maintain a competitive status for the agency with the industry. Attend sales seminars, company sales meetings, training sessions or educational activities needed to improve sales techniques, stay up-to-date on the latest developments in the marketplace and perform to full potential. Maintains all licenses and keeps current all professional designations. Participates in any special projects at management's request. Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience; insurance company sponsored courses, workshops, etc. CERTIFICATES, LICENSES, REGISTRATIONS Insurance license, valid driver's license and acceptable driving record. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: Commission The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

requires the ability to work in the Salem, MA offices. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. Essential Duties and Responsibilities include the following. Other duties may be assigned. Lead the development of new solutions to meet evolving business needs Use advanced machine learning techniques to create innovative solutions Manage multiple data science projects, ensuring alignment with business goals Develop and optimize predictive models, integrating them with business intelligence tools Build and maintain efficient data pipelines and collaborate with engineering teams to support cloud-to-cloud environments Mentor DBA in model development and data handling best practices Collaborate with leadership to provide data-driven insights that inform strategic decisions Stay current with emerging data science/analytics technologies and methodologies Conduct exploratory data analysis to uncover patterns and communicate findings Manage stakeholder expectations and deliver actionable solutions Ensure data quality and consistency across data processing pipelines Advocate for ethical use of data and models Partner with external experts to enhance domain knowledge and improve data solutions Education and Technical Competencies: Bachelor's degree in Information Technology, related field, or equivalent experience required; Master's in Computer Science, Statistics, Mathematics, or a related field preferred Experience in techniques like clustering, classification, and forecasting to extract insights from data Expertise in Database Platfoms (e.g. Snowflake (required), SQL Server, Cosmos DB, etc.) Experience in data loading across cloud platforms (e.g. Azure, GCP, AWS) Expertise in ETL/ELT and Data Quality tools and processes (e.g. SSIS, Informatica, Kingswaysoft, etc.) Strong knowledge of AI/ML concepts and algorithms to design intelligent systems and applications Knowledge of ethical considerations in data usage and mitigating bias in models and decisions Experience in Python and machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn) Experience in machine learning algorithms (supervised, unsupervised, deep learning) Understanding of business processes and market trends to deliver actionable insights Excellent communication skills for engaging with stakeholders and cross-functional teams Expertise in analyzing data and applying statistical methods to support decision-making Familiarity with strategies to unlock value from data, including commercialization and data marketplaces Reporting & Dashboarding - Skilled in preparing reports and dashboarding using tools such as PowerBI, Tableau, Qlik, Cognos, etc. Strong problem-solving and analytical skills Strong ability to identify challenges, analyze solutions, and make data-driven recommendations Application development tools or demonstrated practical experience. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle or feel. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: $116,000 - $170,000 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Finance and Accounting InternCountry: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA. The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $52,000/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Finance and Accounting Intern, you'll gain a solid understanding of how financial management supports the strategic goals of a global bank. You'll be exposed to financial reporting, budgeting, forecasting, and capital planning, while working directly with teams like Accounting, FP&A, Treasury, and Finance Operations. Through hands-on projects, you'll build skills in financial analysis, data interpretation, and Excel modeling, while learning how to communicate insights to business leaders and contribute to cross-functional initiatives. Responsibilities of the Finance and Accounting internship role may include but are not limited to: Assist with financial reporting and performance analysis Support budgeting, forecasting, and planning Track KPIs and highlight trends Help improve financial systems and workflows Prepare reports and presentations Contribute to special projects and cross-team tasks What we are looking for An undergraduate student with an expected graduation date between either December 2026 or May/June 2027. Area of Study: Major in finance or related field Cumulative GPA is 3.0 or above. Advance Microsoft Excel experience Demonstrates intellectual curiosity and courage. Strong English communication skills both written and spoken required. Analytical thinkers with a strong attention to detail. Organized and able to manage time and multiple tasks efficiently. Ability to work independently on special projects. Ability to effectively contribute to a team environment. It would be nice to have Coursework in or exposure to accounting, finance, economics, or business. (Preferred) Experience in Microsoft Office products. (Preferred) Experience in SAP, Oracle Financials, Workday, or Hyperion. (Preferred) What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! What you will gain Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Boston, MA. * The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Salary: $83,200/year Before applying, please keep in mind that our internship program does not offer any relocation assistance. What we offer you You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Digital Product Management intern, you will come out of this experience with an understanding of how to identify process improvements within digital products. You will support our Digital Product Manager and Product Owners. Responsibilities of the Digital Product Management internship role may include but are not limited to: * Assesses the creation and management of the Digital portfolio and identifies opportunities for improvement * Combines knowledge of business needs and technology to improve the requirement management process for Digital products * Liaise with various departments including Marketing, Technology, Risk, Legal, and Compliance to recommend improvements * Works with development team to elaborate and define technical learnings into refined and prioritized backlog items * Promote Agile principles * Translates business requirements into IT application impacts and business process impacts * Conducts research to determine if solutions to business requirements currently exist within or outside the business unit, and if not, whether new solutions are feasible * Analyzes impact of proposed solution across the business and contributes a business or process perspective during backlog grooming meetings * Performs Data mining and Analysis to address key business issue What we are looking for * A graduate student with an expected graduation date between either December 2026 or May/June 2027. * Area of Study: Computer Science, Business * Cumulative GPA is 3.0 or above. * Demonstrates intellectual curiosity and courage. * Strong English communication skills both written and spoken required. * Analytical thinkers with a strong attention to detail. * Organized and able to manage time and multiple tasks efficiently. * Ability to work independently on special projects. * Ability to effectively contribute to a team environment. It would be nice to have * Experience in Jira or Confluence. (Preferred) * Experience in Microsoft Office products. (Preferred) * Familiarity with Agile framework and methodology. (Preferred) * Familiarity with AI tools. (Preferred) What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Business Development Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services. Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience Deliver an exceptional customer experience every time by: Making a personal connection with every customer. Uncovering their financial needs through meaningful discussion and exploration. Making educated product and service recommendations based on expert knowledge of same. Providing financial solutions that meet the customer's needs. Following up to ensure satisfaction. Business Acumen and Technical Knowledge Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services. Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank. Demonstrate the ability to build relationships and alliances with customers and colleagues. Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). Proficient using the Internet (mobile and desktop) to search for and locate information. Banking Operations Able to quickly learn and adhere to all policies and procedure related to branch operations to include, but not be limited to, check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance requirements, vault and ATM management, and other such functions. As all Salem Five retail positions are required to have ‘universal' branch banking skills, must have / develop a full working knowledge of both the traditional ‘sales' and ‘teller' functions and routinely perform both. Education and/or Experience High school diploma, or equivalent required. Three-five years' experience in a retail or banking environment or early mastery of Universal Banker II responsibilities required. Some supervisory or management experience required. This position is a ‘key-holder' and as such, is a member of the branch management team, opening/closing the branch as schedules dictate. In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty'. Demonstrates leadership abilities, uses sound judgement in decision-making, and serves as a coach for junior staff members. In coordination with the Branch Manager, develops business outside the bank through active engagement in the community, attending networking events, and either jointly with internal business partners or independently conducting business calls on customers and prospects. Proven success in delivering a superior experience in a customer-centric environment. Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System and individual records to be in good standing Individual NMLS IDs renew annually Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Tuition Reimbursement, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: $52,000 - $65,000 plus incentives The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Salem Five is a growing regional financial services organization with a rich history of over 160 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. The Part Time hours for this position are 20 hours, Thursday, Friday & Saturday. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we're all about. JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Business Development Identify sales opportunities, deepen existing relationships, and grow Salem Five's market share in the communities it serves. In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services. Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank's system of record. Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes. Customer Experience Deliver an exceptional customer experience every time by: Making a personal connection with every customer. Uncovering their financial needs through meaningful discussion and exploration. Making educated product and service recommendations based on expert knowledge of same. Providing financial solutions that meet the customer's needs. Following up to ensure satisfaction. Business Acumen and Technical Knowledge Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services. Able to quickly learn all functionalities and related benefits inherent in the products and services offered by the Bank. Demonstrate the ability to build relationships and alliances with customers and colleagues. Flexible with the willingness and ability to adapt to change. Able to demonstrate a high level of proficiency with Salem Five's digital technology offerings. Proficient with mobile smart phones and downloading applications. This includes the basics of texting, email and application management. Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook). Proficient using the Internet (mobile and desktop) to search for and locate information. Eager to embrace new and emerging technologies. Banking Operations Able to quickly learn and adhere to all policies and procedure related to branch operations to include, but not be limited to, check cashing, deposit taking, settlement, account opening, debit card issuance, branch opening and closing, audit requirements, compliance requirements, vault and ATM management, and other such functions. As all Salem Five retail positions are required to have ‘universal' branch banking skills, must have / develop a full working knowledge of both the traditional ‘sales' and ‘teller' functions and routinely perform both. Education and/or Experience High school diploma, or equivalent required. Some experience in a retail environment preferred, but not required. Has or exhibits desire to develop skills in the banking industry and displays the qualities and attributes necessary to deliver a superior customer experience. Salem Five requires each Universal Banker to be federally registered through the National Mortgage Licensing System and individual records to be in good standing. Individual NMLS IDs renew annually. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Benefits/Incentives: Health Insurance, Dental, Vision, Flexible Spending Account, Health Savings Account, 401k Matching, Employee Referral Program, Summer Family Outing, Annual Holiday Reception and more Salary Range: $20.00 - $24.00 an hour plus incentives The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future. Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you. Qualified candidates may also submit a resume and application online at salemfive.com/careers or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970. No unsolicited resumes accepted from agencies. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.