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Sales account manager job description

Updated March 14, 2024
8 min read

A sales account manager is responsible for developing relationships with customers and generating new sales. Their duties include managing a portfolio of clients, handling customer questions and needs, and reporting on the status of accounts.

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Example sales account manager requirements on a job description

Sales account manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in sales account manager job postings.
Sample sales account manager requirements
  • Bachelor's Degree in Business or related field.
  • 3+ years of sales and account management experience.
  • Proficiency in Microsoft Office applications.
  • Excellent communication and presentation skills.
  • Strong organizational and time management skills.
Sample required sales account manager soft skills
  • Ability to develop and maintain client relationships.
  • Able to work independently and in a team environment.
  • Strong problem-solving and critical thinking skills.
  • Ability to multi-task and prioritize tasks effectively.

Sales account manager job description example 1

KONE sales account manager job description

Service Sales Account ManagerFounded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others. Are you ready to make your next career move to join our team and manage your own local portfolio as a Sales Consultant - Account Manager for KONE Seattle, WA area? Have you built and developed professional customer relations through excellent customer service?

Does learning and selling innovative technological solutions excite you? Do you have the ambition to continuously learn and use technological tools such as our CRM? Are you familiar with or interested in learning a solution selling methodology, such as Sandler? Do you have the spirit to collaborate across the organization with internal stakeholders? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Sales Consultant, you will proactively build and maintain relationships with our customers as your number one goal! You will identify complex technology solutions utilizing our industry-leading support system to ensure their sustainable growth.

You will bring 2+ years of relevant sales expertise to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your bachelor's degree or 4+ years of relevant working experience.

We have the courage to hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because we believe diversity drives innovation:
• We value your authentic self
• Diversity, equity and inclusion is embedded in our strategy and values
• Collaborative, creative and supportive work environment
• Passionate about safety, quality and innovation
• We care about the communities where we live and work

Just some of our many benefits include:
• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Pension plan
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off

Come share your passion and energy to make a positive impact at KONE for our customers and your career!

*Beware of Recruitment Scams*

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers
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Sales account manager job description example 2

L3Harris sales account manager job description

+ Responsible for building strong business relationships with new and existing customers in the California and Hawaii markets while ensuring client satisfaction and issue resolution.

+ Identifies areas for strategic growth and expansion with existing client base and develops a sales strategy to prospect new accounts in the assigned vertical markets.

+ Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.

+ Building relationships with assigned accounts, as well as develop new accounts, team with all aspects of the customer's organization, which includes executives, engineering, business owners, contracts, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups.

+ Selling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation.

+ Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution

+ Expands the relationships with new and existing customers by continuously proposing solutions that meet their objectives

+ Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers

+ Develops and enhances client relationship with a specific focus on advancing and supporting customer relationships with assigned accounts

+ Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers

+ Establishes, develops and maintains positive business and customer relationships with all levels of management

+ Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner

+ Completes high quality, timely and accurate communications and administrative responsibilities including but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
+ Participates on and may lead cross-functional teams to meet business objectives

+ Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable

+ Requires extensive travel with periods of week-long absences

Basic Qualifications:

+ Bachelor's degree and 6 years of related experience or Graduate degree with 4 years of related experience

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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Sales account manager job description example 3

UPS sales account manager job description

We are seeking a highly motivated and dynamic Freight Sales Account Executive to join our winning team. If you're passionate about sales, an influential negotiator, and results driven, we want to hear from you!

The Freight Sales Account Executive strategically converts new business, penetrates territories, and fulfills quotas, with a primary objective to grow and retain profitable revenue. He/She analyzes sales reports and transportation trends to identify new customers, growth from existing customers, and shipment reductions. The Freight Sales Account Executive tracks sales opportunities and develops a pipeline of potential customers through strategic relationships. He/She promotes cross-functional sales by sharing leads, informing peers on freight services and bundling opportunities, and collaborating on sales proposals.
+ Compiles weekly sales recaps on achievements, losses, and competitive information

+ Analyzes account recaps and monitors revenue trends to develop service recommendations

+ Utilizes shipping technology and systems for account activity review and customer database sign-up

+ Manages accounts by advising customers on billing processes, resolving inquiries, and entertaining customers

+ Trains customers on use and advantages of web-based shipping and tracking functions

**Knowledge and Skills**

+ Bachelor's Degree

+ Understanding of UPS leverage over competitor products, services, and technology

+ Critical thinker with analytical skills to project future customer needs

+ Strategic relationship builder with focus on customer pipeline and key decision makers

+ Persuasive negotiator with tactical techniques to overcome objections

+ Problem solver with ability to identify issues and provide solutions

+ Solid grasp on industry trends and financial impact

+ Experience giving sales presentations - Preferred

**_This position is being offered by TFI International Inc. or its affiliates, which is not affiliated with United Parcel Service, Inc. or any of its affiliates, subsidiaries or related entities ("UPS")._**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

**Company:** UNITED PARCEL SERVICE

**Category:** Sales


**Location:** Town of Wallingford,Connecticut
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.