Top Sales Account Manager Skills

Below we've compiled a list of the most important skills for a Sales Account Manager. We ranked the top skills based on the percentage of Sales Account Manager resumes they appeared on. For example, 11.3% of Sales Account Manager resumes contained Product Knowledge as a skill. Let's find out what skills a Sales Account Manager actually needs in order to be successful in the workplace.

The six most common skills found on Sales Account Manager resumes in 2020. Read below to see the full list.

1. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Account Manager jobs:
  • Demonstrate in-depth product knowledge by regularly scheduling and facilitating meetings as well as creating presentations.
  • Maintain excellent product knowledge and attend industry conferences to network and develop industry expertise.
  • Resolved customer complaints and shared product knowledge with customer s while making personal recommendations.
  • Maintained an in-depth technical product knowledge of numerous and wide-ranging products to sell effectively.
  • Conducted professional sales presentations, utilizing product knowledge and problem solving scenarios.
  • Provided technical product knowledge and solutions seminars for engineer and maintenance clients.
  • Partnered with Merchandising to develop Product Knowledge training and promotions.
  • Maintained and improved product knowledge for existing and new products/applications.
  • Analyzed customer needs and made recommendations on extensive product knowledge.
  • Educated customers on product knowledge while making recommendations.
  • Maximized efforts through efficiency and product knowledge.
  • Consult customers with interior designs, product knowledge in furniture, art work, patio furniture, fireplaces and outdoor grills.
  • Increase customer sales volumes which include building relationships with key decision makers, inquiring about customer needs and communicating product knowledge.
  • Networked through current customers and built business by identifying customers' needs and using in-depth product knowledge to promote product benefits.
  • Served on the product knowledge team and mentoring programs assisting co-workers and trainees with product inquiries and helpful sales solutions.
  • Created consumer awareness and product brand preference by educating retailers through product knowledge, training, assisted sales and merchandising.
  • Provided expert product knowledge; prepared new contracts, ensured the contract terms were met; ensured quotas were met.
  • Mentored new employees by providing training and support in product knowledge, market segments, sales strategies and company protocols.
  • Expand product knowledge by utilizing all resources including product literature, factory representatives, product managers, and sales managers.
  • Develop product knowledge and sell vendor products such as machine guarding, custom strip doors, and specialty track.

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2. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Account Manager jobs:
  • Account Manager responsible for achieving quarterly sales goals, implementing marketing strategies, building business plans specific to assigned territory.
  • Full customer engagement paired with product demonstrations, and relationship management practices designed to achieve sales goals and corporate metrics.
  • Exceeded sales goals in an uncertain selling climate through thorough secondary research to proactively identify risk management/insurance placement deficiencies.
  • Worked closely with Corporate Management using customer forecasts to assist with budget preparation to ensure sales goals are attainable.
  • Coordinated and advanced marketing strategy to achieve sales goals and closing ratios through identification of key producing brokers.
  • Received Corporate Consistency Award for reliably exceeding sales goals over career.
  • Developed new business through continuous networking to exceed individual sales goals.
  • Maintained friendly and professional customer interactions and exceeded targeted sales goals.
  • Interact with company marketing reps developing sales goals and profitability.
  • Determined sales goals and formulated plans to capture business opportunities.
  • Surpassed sales goals with extremely effective unique selling proposition.
  • Managed sales goals and maximized profitability.
  • Document success in exceeding sales goals/objectives.
  • Managed national accounts, attaining over 100% of sales goals and increasing margins by 33% in turbulent economic market.
  • Continue to achieve and exceed defined sales goals, quotas, and management objectives for current and prospective clients.
  • Created sales goals for team, implementing small business and apartment scouting ideas to obtain a flow of customers.
  • Coach, mentor, and develop sales representatives, ensuring that they met their quarterly sales goals and objectives.
  • Achieved and exceeded 100% of aggressive sales goals since joining Sony SEL Sales Division as an Account Manager.
  • Achieved over 105% of Order Intake on assigned sales goals for service projects and other assigned sales goals.
  • Developed and implemented a sales and marketing business plan that helped the company to meet the franchise sales goals.

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3. Customer Service

high Demand
Here's how Customer Service is used in Sales Account Manager jobs:
  • Strengthened customer relations through trust, dependability, consulting/selling skills, knowledge of products and providing superior customer service.
  • Demonstrated an unwavering commitment to customer service, building new customers while exceeding premium service levels with existing accounts.
  • Developed relationships within territory and delivered strong customer service to exceed monthly key performance indicators on a consistent level.
  • Utilized communication skills and customer service experience to assist in resolving conflicts within accounts to maintain overall service satisfaction.
  • Provide customer service oriented engagements in order to minimize advertiser dissatisfaction and enhance the sales experience through all processes.
  • Coordinated extremely large special events for Budweiser held venues, achieved incremental sales, provided excellent customer service!
  • Managed team of eight delivery drivers and service representatives ensuring operation processes and customer service expectations are exceeded.
  • Managed daily customer service support consisting of product allocation, inventory reporting, stock rotations and price protections.
  • Reinforced company guidelines and standards to ensure team consistently delivered superior customer service to reduce repeat calls.
  • Interfaced directly with customers to initiate the customer service process -Scheduled payment arrangements and product pick-ups/deliveries.
  • Acquired additional displays throughout route over and above contractual requirements by continuing provide excellent customer service.
  • Delivered outstanding customer service, necessary to ensure customer satisfaction to capture repeat and referral business.
  • Developed and maintained favorable relationships with new and existing clients, while ensuring excellent customer service.
  • Provided customer service and assisted in resolution of customer inquiries resulting in increased client retention.
  • Provided customer service to existing clients and identified opportunities for additional revenue within each account.
  • Facilitate communication between clients and Mexico Post-Sales to ensure successful campaigns and ultimate customer service.
  • Maintained excellent verbal communications with clientele via presentations, customer service and time management skills.
  • Provided outstanding levels of customer service standards to obtain/retain business with limited support staff.
  • Used demand planning when working with customer service representatives to address customer's issues/problems
  • Managed multiple accounts across a variety of industries, exceeding customer service expectations.

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4. New Accounts

high Demand
Here's how New Accounts is used in Sales Account Manager jobs:
  • Solicited new accounts and maintained existing accounts through constant review of sales and profitability information.
  • Serviced and maintained business relationships with existing accounts as well as solicited new accounts.
  • Acquired and developed new business successfully by attaining new accounts and securing new business.
  • Compiled weekly/monthly reports for executive management on all new accounts and revenue transactions.
  • Developed new accounts through networking, professional sales presentations and cold-calling.
  • Established client relationships and administered enrollment activities for new accounts.
  • Maintained existing accounts and acquired new accounts in assigned territories.
  • Developed new accounts, generating growth and profitability.
  • Cultivated new accounts and relationships to expand territory.
  • Reviewed customer applications and opened new accounts.
  • Developed 5 new accounts in pharmaceutical packaging.
  • Developed new accounts within assigned territory.
  • Organized weekly meetings with customer service and sales managers to discuss what new accounts are processed and measure quality assurance procedures.
  • Developed and maintained rapport with accounts over the phone - Consistently followed up with new accounts - Serviced and maintained accounts
  • Handled brand outreach and creation/ management of new accounts with major brands including Kraft Foods, Microsoft and Coca Cola.
  • Serviced over 250 existing accounts and continued to increase sales through the acquisition of 50 new accounts in 1 year.
  • Managed SE United States regional accounts, prospect new accounts; assist in showing new clothing lines & placing orders.
  • Opened new accounts by planning and organizing daily work schedule, calling on existing sales opportunities, and following-up leads.
  • Prospected/developed new accounts and was awarded a sales promotion bonus for exceeding the company's sales and expansion goals.
  • Demonstrated positive growth in sales revenue and profit through territory expansion, client retention, and new accounts acquisition.

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5. Revenue Growth

high Demand
Here's how Revenue Growth is used in Sales Account Manager jobs:
  • Developed sales plans for assigned territory and implemented promotional marketing programs to maximize corporate and leisure revenue growth goals.
  • Audited agent/retailer sales results and key performance indicators to identify areas of opportunity to improve results on revenue growth.
  • Drive revenue growth through value-based discussions with key decision makers and by effectively articulating the company value proposition.
  • Generated opportunities for revenue growth within assigned existing global accounts consistent with SGS strategic key account initiatives.
  • Championed sustainable year-over-year revenue growth through negotiation of long-term agreements with key accounts.
  • Assessed potential E-Commerce business relationships while maximizing revenue growth with current accounts.
  • Negotiated profitable corporate contracts with high revenue growth potential customers.
  • Planned and spearheaded hunting activities driving accelerated revenue growth.
  • Appointed to reestablish a collaborative relationship with a key customer account in the Automotive group building a foundation for revenue growth.
  • Assumed the management of public sector and commercial sales, achieving a 30% revenue growth in less than 6 years.
  • Work with branch's existing book of business cross-sell and capture of new entire relationship and increase branch revenue growth.
  • Established targets and monitored performance of sales representatives in closing rates, number of prospecting calls and revenue growth.
  • Assessed and researched market competition in order to develop effective and tactical marketing plans to assist client revenue growth.
  • Developed and leveraged relationships with engineering and sourcing management which translated into revenue growth of 15% each year.
  • Continued to drive revenue growth to an 11.5% increase in 2014 sales at approximately $3.5 million.
  • Achieved double digit year over year revenue growth with increases in margin as well as product line diversity.
  • Manage a P&L and responsible for accurate forecasting and revenue growth within a defined territory.
  • Achieved Six Sigma Green Belt Certification and new project initiative, resulting in $300,000 revenue growth.
  • Assisted account executives with account retention, revenue growth of current accounts and finding new customers.
  • Lead account teams to drive profitable revenue growth and relationship development efforts for PwC priority clients.

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6. Sales Territory

high Demand
Here's how Sales Territory is used in Sales Account Manager jobs:
  • Perform business to business outside sales, successfully developing and maintaining a defined sales territory while identifying target and key accounts.
  • Generated, developed, and managed optical customer business accounts and maintained business relationships within assigned sales territory.
  • Provide aggressive sales territory development by building strong relationships, retaining high margin accounts and developing new business.
  • Developed a sales territory in South Orlando by identifying and securing new business opportunities.
  • Developed sales territory and built strong clients relationships within a highly competitive market.
  • Managed Eastern sales territory, establishing new customers along with existing customers.
  • Conducted sales territory assessments and review opportunity planning to position Xerox products.
  • Established and implemented plans and strategies for quickly developing sales territory.
  • Managed sales territory to manage existing accounts and secure new accounts
  • Develop relationships and opportunities with new accounts within sales territory.
  • Demonstrated ability to increase sales territory and market share.
  • Managed sales territory consisting of over 200 business customers.
  • Increased sales territory revenue by way of relationship management.
  • Developed new sales territory in Central Florida.
  • Prospected and established new sales territory.
  • Managed sales territory for DSD operation consisting of 350 accounts covering 15 to 20 towns and villages in a CPG company.
  • Managed a sales territory of Metro New York area import and export accounts, a mix and BCO and NVO's.
  • Managed Sales Territory, Delivered 100% or more of $4 million territory quota 5 out of 6 years.
  • Developed a sales territory and built strong client relationships, generating new business through cold calling and professional presentation efforts.
  • Manage a sales territory of multiple states and compose monthly week long trips that consist of twenty confirmed appointments,.

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7. Customer Base

high Demand
Here's how Customer Base is used in Sales Account Manager jobs:
  • Managed Account Module effectively by capitalizing on new account acquisitions and developing existing customer based sales opportunities Consistently exceeded monthly quotas.
  • Developed existing customer base through strong customer service relationship oriented selling by up selling existing customers and adding new customers.
  • Consulted with clients and recommended appropriate technological solutions that resulted in an increased residential customer base and sales projections.
  • Conducted daily needs assessments to assigned customer base, prepared presentations, and developed revenue-generating solutions for McLeod USA.
  • Cultivated strong relationships across a dynamic customer base to help obtain incremental space and leverage different company promotions.
  • Implemented effective marketing strategy to capture market share and maintain existing customer base within sales territory.
  • Support and increase business opportunities with current customer base in the electrical and general contracting industry.
  • Established a loyal repeat customer base through excellent communication skills and exceptional customer service.
  • Conduct face-to-face pricing presentations to secure newly acquired business and retain existing customer base.
  • Developed and executed digital and retail strategic marketing plans that target key customer base.
  • Key Contributions: -Made production decisions with certain commodities for availability to customer base.
  • Cultivated relationships with key contacts to develop new business and maximize existing customer base.
  • Increased closing ratio and engagement by calling on top-level executives within customer base.
  • Developed a customer base within the pharmaceutical, contractors and engineering designers industries.
  • Traveled throughout assigned territory calling on current customer base and prospective new customers.
  • Provide after action reviews and quarterly business updates to customer base ensuring accuracy.
  • Cultivated existing customer base and generated new business accounts in an assigned territory.
  • Managed international territory & support for current customer base, and project implementation.
  • Expanded customer base by working closely with wholesalers to distribute company materials.
  • Established a loyal customer base while exceeding customers expectations in every aspect.

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8. Client Relationships

high Demand
Here's how Client Relationships is used in Sales Account Manager jobs:
  • Developed and maintained strong client relationships by proactively educating and updating clients on new or changed product/services.
  • Maintained positive client relationships with existing customers while actively soliciting products and services for new business opportunities.
  • Maintained and managed over 200 client relationships including distributors, restaurants, individuals and non-profit organizations.
  • Established solid, long-term client relationships and cultivated new business through prospecting and researching potential opportunities.
  • Maintained accounts and client relationships through diligent follow up to ensure customer satisfaction and retention.
  • Maintain relationships to encourage the continued development of existing business and executive level client relationships.
  • Cultivated relationships to identify opportunities, initiate client relationships, and bid for new business.
  • Developed strong client relationships assisting customers to achieve most cost effective compressed air packages available.
  • Account and territory management role, developing and servicing client relationships within Miami-Dade County territory.
  • Implemented a diligent customer satisfaction strategy which increased revenue and strengthened existing client relationships.
  • Maintain the ongoing publisher-client relationships by bridging communication between internal and external partners.
  • Networked extensively with clients to build successful business-to-business and business to client relationships.
  • Developed and maintained close client relationships throughout agencies in Southern California and San Francisco
  • Managed existing client relationships to maximize client satisfaction and identify additional revenue opportunities.
  • Develop and maintain client relationships to encourage new and repeat business opportunities.
  • Build and foster strong client relationships through open and collaborative communication.
  • Develop new client relationships as well as maintaining existing relationships.
  • Negotiate and maintain client relationships throughout any issue resolution process.
  • Maintained and cultivated client relationships at management and executive level.
  • Secured receivables from delinquent accounts while preserving client relationships.

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9. New Clients

high Demand
Here's how New Clients is used in Sales Account Manager jobs:
  • Fostered business expansion by aggressively pursuing new clients, delivering dynamic presentations, and negotiating win-win contracts.
  • Full responsibility for maintaining existing client base and integrating new clients
  • Developed strategic business relationships with existing and new clients.
  • Identified potential new clients and business opportunities.
  • Sourced, cold called, networked and marketed for new business opportunities with existing and new clients on a daily basis.
  • Traveled to train new clients in VOD and PPV services and discuss pending marketing and operational issues with existing clients.
  • Researched, developed relationships, and closed 5 new clients worth $1.5 million in new annual and profitable revenue.
  • Acquired and maintained key contact relationships with current and prospective physicians, while integrating new clients into the software program.
  • Specialized in training and consultation of new clients on new 401k software and integration of current payroll and HR processes.
  • Generated new revenue for AT&T through various prospecting techniques, enrolling new clients into an appropriate advertising program.
  • Provided excellent customer support while selling banking and personal investment services to new clients in the central New Jersey territory.
  • Maintained (existing clients) and developed (new clients) from referrals to maximize revenue goals each month.
  • Pursue new clients to increase room revenue through prospecting, cold-calling, site-inspections, sales calls and networking efforts.
  • Developed creative promotional programs geared toward increasing sales, maintained awareness on competitive pressures, and pursued new clients.
  • Prospected new clients, presenting pharmaceutical service capabilities to key-decision makers generating proposals in excess of $5.8 million.
  • Developed new business and gained new clients due to successful application of strategies and execution of promotional plans.
  • Generated new accounts and garnered new clients looking to have a second number ported to their cell phones.
  • Conduct market research, identify market needs for current and future projects, and acquisition of new clients.
  • Performed company's profile presentations in breakfast meetings to match company's products with identified potential new clients.
  • Developed and positioned new clients, managed accounts and budgets for online advertising for online, semantics search.

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10. Sales Support

high Demand
Here's how Sales Support is used in Sales Account Manager jobs:
  • Provided exceptional customer service and sales support to clientele while continuously working to achieve a surpassing level of customer satisfaction.
  • Provide exceptional sales support and administration to government accounts as well as international accounts.
  • Provided extensive sales support to Market Representatives, District Managers and General Managers.
  • Coordinated product ordering and delivery, project implementation, and post-sales support.
  • Facilitated daily operations including inventory purchasing, sales support and vendor negotiations.
  • Delivered trading systems sales support and implementation to diverse financial institutions.
  • Provided operational and administrative sales support for directors and executive management.
  • Provided sales support to industrial customers across assigned market territory.
  • Provided Customer Service and Sales Support including pertinent training.
  • Led brand management, market analysis, and sales support for annual production of 1M+ units generating $22M annual revenue.
  • Provided Issue escalation for LTCI policies, expediting files to underwriters, addressed policy holders concerns and career agent sales support.
  • Report directly to the Director of sales and manage a team of 3 account managers and 3 sales support specialists.
  • Provided sales support for wireless corporate sales and internal retail sales, including customer support and new employee training.
  • Planned, organized and directed sales support activities for a staff of 34-42 in up to 5 different locations.
  • Create weekly sales reports for Executive Sales Team and Sales Support Staff to target and attain ambitious goals.
  • Work closely with sales support to maintain accurate order status internally as well as on customers' portals.
  • Provided sales support to Senior Sales Executives in targeting clients to follow-up and close on potential contracts.
  • Contributed as sales support to overall company profits of $3.7 Billion, annual, in 2013.
  • Coordinate the involvement of sales support personnel to ensure that customer service and sales goals are met.
  • Provided leadership and direction to all sales people, sales support personnel, and service technicians.

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11. Account Management

high Demand
Here's how Account Management is used in Sales Account Manager jobs:
  • Provided infusion equipment, and related disposables, account management and clinical support for new drug delivery mechanisms and disposable products.
  • Develop and manage technical support partnerships to collaborate with end-users ensuring a complete and satisfying account management and service experience.
  • Maintained complete account management on multiple simultaneous ad campaigns including conceptualization and creation of advertising campaigns and PowerPoint presentations.
  • Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure.
  • Account Management Associate - Managed various projects to improve organizational effectiveness and processes through collaboration with relationship account managers.
  • Delegate tasks for foreman to execute while handling sales calls/appointments in addition to current account management and consultation.
  • Provided post-sales account management, driving retention and profitability by identifying new business opportunities and cultivating long-term relationships.
  • Facilitate account management workshops to plan events, relationship management activities, and sales strategy for specific accounts.
  • Completed Snap-on Industrial account management training relating to technical skills, sales, advertising and business management.
  • Direct sales and account management for international satellite operator with seven satellites plus Global Alliance partners.
  • Ensured account management, establish and maintain effective business relationships with brokers and existing accounts.
  • Transitioned customer calls for tracking and provided superior knowledge to assist customers with account management.
  • Maintain strong relationships with key accounts to increase hotel profitability through total account management.
  • Achieved customer loyalty and repeated business by providing excellent account management and customer service.
  • Produced timely and accurate reporting and analysis of sales activities and account management strategies.
  • Account management and sales of electronic records management medical software and practice management software.
  • Exceeded company targets by combining best practices in account management with personal dedication.
  • Account management and direct sales of specialty adhesives for automotive and industrial applications.
  • Trained supporting staff in various methods of account management and business development initiatives.
  • Specialized in Financial Recruiting and B2B sales account management within a specific territory.

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12. New Product Development

high Demand
Here's how New Product Development is used in Sales Account Manager jobs:
  • Work closely with engineering and marketing to create new product developments for supporting an enterprise-ready platform.
  • Led distribution channel expansion, new product development, catalog sales and line extensions, with emphasis on LOHAS markets.
  • Facilitated customers' new product development process to increase speed to market and to minimize transition costs.
  • Helped with new product development, services, sales, marketing, and promotions.
  • Leveraged technicalbackground and skills to facilitate new product development through process/manufacturing approval.
  • Initiated increased distributor training on Richco general product lines, capabilities, new product development, and customer service programs.
  • Field sales including door knocking, cold calling, in-services New product Development committee
  • Involved new product development for client s necessity .

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13. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Account Manager jobs:
  • Develop and execute win/win negotiation strategies for account contract renewals to optimize value while protecting and enhancing the customer relationship.
  • Developed and maintained customer relations by coordinating pricing, preparing and presenting contractual bids and providing exceptional customer service.
  • Assisted with new employee training and development; including instruction of customer relationship management tools and reporting technologies.
  • Develop customer relations, providing and negotiating pricing for inspection contracts while working closely in a team environment.
  • Updated the customer relationship management database daily detailing sales activity, meetings and status of impending sales.
  • Enhanced customer relations and loyalty through effective management of critical customer business problems.
  • Job Duties- Outside radio advertising sales, maintaining customer relations and billing
  • Increase sale volume by executing promotions and developing strong customer relationship.
  • Handled customer relations and provided technical support during and post installation.
  • Skilled in maintaining customer relations and managing difficult inventory challenges.
  • Maintain solid, ongoing customer relationship via effective post-sale maintenance.
  • Traveled southeast for customer relations and new product demonstrations.
  • Answered phones, recorded information and maintained customer relations.
  • Managed DOF customer relationship toward achieving successful security solutions.
  • Maintained prior customer relations by confirming customer satisfaction.
  • Directed customer relations regarding sales and problem-solving techniques.
  • Introduced new technologies and maintained positive customer relations.
  • Perform Customer Relationship Management to exceed customer expectations.
  • Managed customer relationship through difficult quality issues.
  • Maintained positive customer relationship and satisfaction.

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14. Trade Shows

high Demand
Here's how Trade Shows is used in Sales Account Manager jobs:
  • Executed corporate participation at trade shows, including strategic thinking on how to effectively position the company.
  • Planned, coordinated presentations and represented company at multiple industry annual conferences and trade shows.
  • Provide product demonstrations and technical training to end users; coordinated regional/national trade shows.
  • Participate in workshops and industry trade shows related to technical sales and product education
  • Coordinated and conducted client-entertainment events, industry trade shows, company-sponsored golf-outings.
  • Facilitated presentations and participated in trade shows and social networking.
  • Participated in distributor sales meetings and trade shows
  • Attend industry specific trade shows throughout the year in order to educate perspective clients on GlobalSigns wide breadth of security offerings.
  • Generated and developed new business through lead lists, name collection activities, cold calling, networking events and trade shows.
  • Trade Shows: Create trade show materials, attend trade shows and promote products by cultivating positive relationships with customers.
  • Attended trade shows and seminars to network and identify new opportunities to discuss company service opportunities that meet client needs.
  • Developed and increased pipeline through referral channels and marketing events; managed details and logistics for two annual trade shows.
  • Organized teams to attend worldwide trade shows, developing 4 new global customers and achieving $2M increase in sales.
  • Attend State Medical Trade Shows, to network with customers and build new business, by demoing new medical devices.
  • Helped to push new innovations in surgical procedures and technologies through day-to-day interactions, trade shows and cadaver labs.
  • Demonstrated and presented INMARSAT products, BGAN, VSAT and Iridium satellite technology at trade shows and customer sites.
  • Attend and participate in customer facing events, such as trade shows as well as periodic sales meetings.
  • Attended industry trade shows, lunch & learns, and chamber events for agent education and NHP marketing purposes
  • Attend regional conferences and trade shows to present our various products, services, software and training options.
  • Attend, organize, and assist with over 75 marketing events, trade shows, and charity functions.

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15. Business Development

average Demand
Here's how Business Development is used in Sales Account Manager jobs:
  • Conducted extensive cold calling and business development as a primary contract negotiator with business operators, engineers, and production representatives.
  • Established client relations for a large consumer lending corporation that involved extensive new business development through a consultative selling approach.
  • Devise and implement business development strategies to identify business opportunities and establish tactical goals that comply with overall corporate objectives.
  • Conducted market research campaigns in order to conduct focused prospecting and specifically target individual customer needs for new business development.
  • Demonstrated success in business development, negotiation, communication, and problem-solving skills in a fast-paced business environment.
  • Served on Business Development Committee for Associated Builders and Contractors establishing key contacts to promote new business.
  • Consulted with lawn and landscape contractors on business development, customer acquisition/retention, and technical applications.
  • Cultivated and created company culture of innovation and business development while excelling as a Project Manager.
  • Facilitated new business development, orchestrated logistical functions and seamlessly coordinate data for new customers.
  • Perform combined new business development and account relationship management functions in assigned markets and territories.
  • Identified and executed business development strategies, outreach and prospects to exceed company expectations.
  • Expanded business development activities through, quarterly business updates, performance reviews and evaluations.
  • Supported start-up operations by devising new business development strategies targeted to penetrate new markets.
  • Prepared forecasts, business development plans and managed activity utilizing contact management software.
  • Develop new business through direct contact, marketing and targeted business development.
  • Qualified prospects and handled extensive lead generation and new business development efforts.
  • Identify sales opportunities and follow up on existing accounts for business development.
  • Identified target accounts and performed business development in 5 vertical markets.
  • Position requires strong business development skills and a consultative selling approach.
  • Originated business development opportunities in collaboration with builders, increasing sales.

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16. Sales Reps

average Demand
Here's how Sales Reps is used in Sales Account Manager jobs:
  • Opened the most new accounts and reestablished dormant accounts in 3 years compared to sales reps nationwide 25 new door accounts.
  • Organized and executed sales strategy as part of a team of 3 inside sales reps in fast growing VC backed company.
  • Directed, supervised and trained three groups of sales reps in key areas to ensure sales growth and market penetration.
  • Top sales position for a key product among veteran sales reps in an established region despite being in virgin territory.
  • Analyze all sales opportunities within our client's needs and also train sales reps on how to sell maximum numbers.
  • Top Inside Sales Account Manager in 2003 (Ranked in the Top 10% of inside sales reps company-wide).
  • Ranked #2 on local team of 11 sales reps; one of three at higher tier Account Executive level.
  • Partner with marketing, sales managers, and independent sales reps as appropriate to develop new sales and/or product opportunities.
  • Qualify and train new sales reps to ensure company expectations are understood and achieved consistently to meet company goals.
  • Hired, developed and trained outside sales reps who accounted for 30% of all business in 4 locations.
  • Required to creatively develop sales incentive programs to drive performance from sales reps that did not report to me.
  • Collaborate with territory field sales reps on an as needed basis to insure greater account penetration and lead generation.
  • Managed 50 independent manufacturer sales reps (sales meetings, customer calls, line reviews, programs).
  • Team with sales reps to position solutions with large clients (currently manage three inside sales representatives.)
  • Prepare supply proposal quotations for sales reps - having knowledge of products & pricing while analyzing profit margins.
  • Suggest technologies, management innovations, and sales management developments to sales reps, customers, and prospects.
  • Coached and developed up to eight Sales Reps and managed an annual budget of $1.2 million.
  • Identify customer and prospect opportunities while establishing a plan to capitalize on these opportunities with sales reps.
  • Worked with Sales Reps and Customers to select appropriate products for specific retail stores to drive sales.
  • Managed financial and accounting matters such as invoicing discrepancy resolutions and commission for all sales reps.

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17. Annual Sales

average Demand
Here's how Annual Sales is used in Sales Account Manager jobs:
  • Experienced in effectively qualifying opportunities and building pipelines to develop monthly, quarterly and annual sales forecasts.
  • Awarded Fast-Start Contest regional winner for exceeding annual sales quotas and providing exceptional customer service.
  • Developed and executed annual sales plans and strategies for Columbus territory.
  • Named Account Manager of the Year in 1997 with annual sales of $4M in a very competitive and unstable environment.
  • Doubled annual sales revenue to $250k within 3 years ~ Established 4 major contracts for the online streaming of training content
  • Provide sales leads and market development inroads for national sales and marketing division contributing over $1.5 million in annual sales.
  • Close contracts, through honed negotiation skills, with new and existing clients, generating +$6.5M in annual sales.
  • Established a national sales agreement program for regional home developer which resulted in a 14% gain in annual sales volume.
  • Raised annual sales over $650,000 by selling surgical instrumentation to over 110 dealer distributors, hospitals, and physicians.
  • Created and implemented successful marketing plans, including a campaign for College Bookstores that increased annual sales by 4,047%.
  • Operated 1 of over 100 branches for a 90 Million dollar a year Company with annual sales of $350K.
  • Established two Japanese supplier companies as approved suppliers to Chrysler and Ford with annual sales of over $45 million.
  • Negotiated contracts and partnership agreements valued at $6,000,000 in annual sales to major customers in Wichita and surrounding areas.
  • Generated 12 new customers ($1.5M annual sales) by using consolidated market intelligence and strategic business proposal.
  • Managed the Diamond Select Toys' key accounts for DC Collectibles, with annual sales volume exceeding $14M.
  • Exceeded annual sales quota for 7 consecutive years, while efficiently managing 5- key areas of the sales division.
  • Effectuated 6% growth, with 6 straight months of double-digit growth while generating over 365k in annual sales.
  • Managed 32 Member Wholesale accounts and 26 Non-Member Wholesale Neighborhood store accounts with annual sales budget of $42M.
  • Coordinated internal account activity and sales management for twenty accounts with total annual sales of approximately $1 million.
  • Achieved over $6 million in annual sales of engineered foams (EF) to automotive and packaging customers.

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18. Market Share

average Demand
Here's how Market Share is used in Sales Account Manager jobs:
  • Managed 100% market share with new account, maintaining profitability with price-sensitive customer through creative pricing and proper technology application.
  • Developed and executed successful account and pricing strategies and executive presentations that drove hotel increases in market share.
  • Assume responsibility for implementing and supporting sales strategies for gaining market share within assigned regional and prospective accounts.
  • Have received recognition for not only maintaining current accounts but continually uncovering new business and growing market share.
  • Developed a very poorly represented territory into a top producer with consistent market share majority.
  • Grow market share through evaluation and education of insurance offerings to businesses and individuals.
  • Developed, analyzed and negotiated incentive programs to garner incremental revenue and market share.
  • Instruct distribution partners on best practices to increase visibility/market share against competitive brands.
  • Create and execute a territory sales plan that supports company revenue, profit targets and market share in a geographical area.
  • Develop and maintain a sales plan for assigned territory/accounts that meets or exceed order plans and growth market share with accounts.
  • Established early supplier involvement teams at CGISS, increasing market share from 60% to 90% in under two years.
  • Maintain and generate new business while increasing revenue and market share for all U. S. Steel products in the automotive industry.
  • Focused on Colorado, Utah, and North Dakota, where Arrow/Zeus had lost market share over period of several years.
  • Developed and executed business plans in alignment with Commercial product strategy and sales targets to increase market share with key accounts.
  • Worked with the Regional Manager and took a declining region and transformed its gross sales and market share by 1.5 million.
  • Identified key strategic offices, clinics and hospitals to target to gain market share within GA, TN and AL.
  • Develop strategic planning while guiding, leading and increasing the market share for Boost Mobile and Virgin Mobile wireless brands.
  • Developed and increased top route in company from 46% to 78% market share in less than 3 years.
  • Developed extensive sales strategy for South Carolina, which included forecasting, budgeting, and increasing sales and market share.
  • Write, present and implement yearly contracts to increase volume and market share with existing client base and new accounts.

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19. CRM

average Demand
Here's how CRM is used in Sales Account Manager jobs:
  • Managed a five state field territory selling Agency Management CRM Software and Document Imaging Solutions in an extremely competitive marketplace.
  • Developed assigned territory through cold calling, CRM analysis and relationships with outside, industry professionals.
  • Maintained inventory and sales ECRM database including managing and updating partner sites with applicable product information.
  • Utilized CRM systems to capture and exploit customer intelligence, used online communication tools
  • Contract Negotiation and supplier/customer relationship management (CRM).
  • Maintained all activity in self-generated CRM programs.
  • Created and managed a corporate CRM system from the ground up to build a sales pipeline to improve sales cycle processes.
  • Maintain communication with current and new customers, complete sales, meet budgeted sales quota and keep CRM up to date.
  • Continue to develop territory plan as live document, time management tools, mapping of customer/prospect business model, and CRM.
  • Partnered in optimizing sales strategy by providing input into the utilization of CRM software, processing platforms, and merchant targeting.
  • Utilized ERP and CRM sales automation software to manage customer orders, new sales opportunities, and customer account strengthening campaigns.
  • Assisted in the implementation of the CRM (Contact Records Management) platform for effective usage in field sales.
  • Forecast, manage sales growth / budgets for territory through CRM, BW under SAP programs and management reviews.
  • Assisted with marketing process within CRM with emphasis on maximizing the effectiveness of campaign operations and lead generation.
  • Utilized SAP, Microsoft Word, and Excel to input and maintain customer notes in the CRM database.
  • Use the ACT CRM tool to track leads, generate sales forecasts, and identify potential sales opportunities.
  • Leveraged MS Dynamics CRM to manage existing partner accounts and maintain accurate and up to date opportunity history
  • Update CRM system by adding new/updating existing information, as well as entering and maintaining sales opportunities.
  • Increased revenue by 30% in the CRM (Customer Relationship Management) market in 12 months.
  • Managed pipeline of prospects and activities through CRM and data management tools and 80% cold calling.

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20. Customer Accounts

average Demand
Here's how Customer Accounts is used in Sales Account Manager jobs:
  • Grow existing customer accounts through proactively identifying and recommending solutions to enable customers to make sound business decisions and grow sales.
  • Design and implement account specific device in-service training and provide immediate product and technical support for customer accounts.
  • Establish productive, professional relationships with assigned customer accounts including local, federal and state government agencies.
  • Managed customer accounts effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Generated new accounts and maintained existing customer accounts in a high-volume business-to-business electrical sub-contracting company.
  • Assist Sales in new and existing customer accounts to develop incremental business opportunities.
  • Maintained customer accounts and provided customer service in an outbound call center environment.
  • Evaluate and analyze customer accounts to ensure maximum account growth and profitability.
  • Qualified leads through market research and relationship identification for potential customer accounts.
  • Manage inventory levels at assigned customer accounts using hand held computer equipment.
  • Managed customer accounts, handled delinquencies by contacting customers with consistent follow-up.
  • Manage national customer accounts and develop prospective clients of computer technologies.
  • Established productive, professional relationships with key personnel in customer accounts.
  • Controlled corporate exposure to inventory and receivable risk on customer accounts.
  • Maintain customer accounts and seek additional opportunities to increase profit margins.
  • Developed long-term business relationships with customer accounts while capturing repeat business.
  • Serviced customer accounts in government and the electronics industry.
  • Seek additional customer accounts and maintain current customer/client satisfaction.
  • Develop strong business relationships with company main customer accounts.
  • Developed and maintained customer accounts using research and outreach.

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21. Internet

average Demand
Here's how Internet is used in Sales Account Manager jobs:
  • Worked closely with internet advertising agencies to develop & deploy international marketing materials and resources for agency clients.
  • Designed and coordinated technological data delivery system to/from Household into readable wire (via Internet) access.
  • Managed marketing budget which included industry conferences, marketing materials, internet marketing and travel expenses.
  • Prospected designated territory for new client business via internet research and cold calling and email communication.
  • Develop strategic Internet Recruitment solutions for existing and prospective clients.
  • Provided software solutions for telecommunication and internet access.
  • Performed prospecting by tracking customer internet purchases.
  • Post units online with detailed condition reports, monitor internet sites for sales, and contact seller and buyer with results.
  • Created spec ads, sold newspaper ads and internet space, sales calls for prospective customers, and maintained collections.
  • Generate new business through the internet and by using the existing data base for cross sales and up sales opportunities.
  • Recommended and sold digital cable, digital telephone, and high-speed cable Internet service to clients based on their needs.
  • Receive RFQ from world-wide buyers over internet Source and research electronic components through Broke Forum website and other internet sites.
  • Network and prospect for new sales opportunities worldwide through the Internet, Trade Shows, Trade Journals and cold calling.
  • Coordinated with client language and graphics departments to ensure adherence to schedule and quality of final internet advertising products.
  • Reduced operating costs by ordering deeply discounted parts and supplies from the internet rather than from traditional retail stores.
  • Market Research: Found new customers using the Internet, trade shows and connections to grow our customer base.
  • Increased new customer base and revenue by prospecting on job sites, cold calling, mass mailing and internet.
  • Coordinated the installation of the new phone system, data networking & Internet, Managed Cloud implementation and training.
  • Achieved 40 sales calls daily selling various formats of advertising medias including print, internet and mobile marketing.
  • Help businesses build dominant presence on the Internet by turning their websites visitors into customers and repeat visitors.

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22. Key Decision Makers

average Demand
Here's how Key Decision Makers is used in Sales Account Manager jobs:
  • Utilized both company-created programs and standard programs to develop accurate forecasting and pipeline reports as requested by key decision makers.
  • Deliver presentations to key decision makers.
  • Key accomplishments included the growth and retention of 100 plus customers by providing consultative sales and support to key decision makers.
  • Forged long-term relationships with key decision makers and industry leaders that led to increasing strategic account sales by over 70%.
  • Identify potential business opportunities in local community and contact key decision makers through sales call, in person and via phone.
  • Worked as a supervisor in training by assisting other agents with selling techniques and strategies to reach key decision makers.
  • Generated $20,000 of new revenue on a monthly basis by prospecting and cold calling key decision makers.
  • Develop a trusted relationship with acquisition targets and key decision makers at all necessary levels within the accounts.
  • Developed and implemented lead management process to 'touch' a minimum of 100 key decision makers per month.
  • Educate and train key decision makers, research problems and coordinate solutions between the laboratory and client.
  • Set up meetings with CFO's, CEO's and key decision makers for conference calls.
  • Developed and managed a pipeline consisting of over three hundred key decision makers in territory.
  • Secure meetings with key decision makers and advance sales opportunities to achieve sales objectives.
  • Generated $20,000 of new revenue each month building relationships with key decision makers.
  • Established and built relationships with key decision makers to obtain sales goals.
  • Obtain appointments with key decision makers Consultant sales approach to close sales
  • Developed strong client relationships with key decision makers within the districts.
  • Develop and leverage relationships with key decision makers over the phone.
  • Meet with key decision makers to match needs with products.
  • Established over 120 new relationships with key decision makers.

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23. Cold Calls

average Demand
Here's how Cold Calls is used in Sales Account Manager jobs:
  • Initiated cold calls to leads/prospects and arranged/attended appointments with potential clients.
  • Solicited businesses-developed relationships into customers through cold calls and outside sales.
  • Opened new accounts, maintained current accounts and made cold calls on prospective stores providing samples and information to decision makers.
  • Exceeded quota of 700 cold calls on a week in, week out basis with a 13% conversion rate.
  • Utilized telemarketing, direct mail, referrals, cold calls, and market analysis techniques to target and secure accounts.
  • Create, on a weekly basis, a sales agenda consisting of cold calls, customer appointments and phone sales.
  • Generated leads via cold calls and referrals increasing sales by 150% from previous years within a highly competitive market.
  • Exceeded daily goal of 50 cold calls to real estate and appraisal firms to identify and qualify new prospects.
  • Used effective techniques such as cold calls, and mailings to grow territory 30% during first full year.
  • Performed follow through with lead groups and self created leads through referral programs, direct marketing and cold calls.
  • Recruited for new candidates through referrals, networking, self marketing techniques, cold calls, and existing relationships.
  • Optimized revenue levels in a saturated market through Cold Calls and Contributing to the implementation of promotional programs.
  • Developed and executed new territory plan for Indianapolis and Cincinnati ranking #1 in company for cold calls.
  • Presented proposals for lawn care services and programs to cold calls with intentions of obtaining long term contracts.
  • Performed multiple cold calls daily in pursuit of building my leads and converting them into long term accounts.
  • Established new accounts for waste oil removal and safe handling/removal of hazardous materials by making cold calls.
  • Exceeded weekly account acquisitions 50% by conducting web searches, e-mails, cold calls and networking.
  • Performed cold calls on a daily basis to acquire new accounts and set up sales meetings.
  • Involved in making key designs which lead to cold calls, and sales increasing of company.
  • Spearheaded 291% growth in retail sales from prior year via cold calls to prospective accounts.

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24. Sales Presentations

average Demand
Here's how Sales Presentations is used in Sales Account Manager jobs:
  • Delivered compelling sales presentations that educated clients on current products and demonstrated strong knowledge of industry trends and effective treatment options.
  • Implemented territory sales strategies, devised and delivered effective high-impact sales presentations and proposals (utilizing marketing data analysis).
  • Organized meetings with new and established customers and performed sales presentations that provided customers with information about new beverages.
  • Prepared and delivered a broad range of compelling sales presentations to multiple levels and environments within potential customer organizations.
  • Produced sales presentations for special projects and participated in Sales Blitz's promoting new Domestic and International destinations.
  • Developed and delivered sales presentations to Vice President, Regional Director and Managers during regional and national meetings.
  • Prepared and delivered sales presentations to new and existing customers in order to increase existing advertising portfolio.
  • Managed daily sales presentations, new business development and customer service in Manufacturing and Wholesale industries.
  • Prepared and delivered sales presentations and proposals for prospective and existing accounts in a direct territory.
  • Recognized client requirements and expenditure parameters, presented appropriate product packages and led sales presentations.
  • Conduct consultative sales presentations including needs analysis and appropriate product recommendation for desired results.
  • Conduct all new business prospecting/networking; perform sales presentations, and category-segment management.
  • Planned, created and delivered corrugated containers and packaging products sales presentations.
  • Performed strategic planning, negotiations, sales presentations, forecasting, promotional/advertising.
  • Prepared sales presentations or proposals to explain product specifications or applications.
  • Performed online sales presentations, prepared quotes and maintained territory forecasts.
  • Present continuing education and sales presentations to dialysis health care professionals.
  • Designed and delivered sales presentations at professional meetings and industry functions.
  • Created customized sales presentations and managed accounts for client retention.
  • Developed and conducted persuasive verbal sales presentations to prospective clients.

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25. Technical Support

average Demand
Here's how Technical Support is used in Sales Account Manager jobs:
  • Directed product development activities specific to principal accounts; provided Sales and Technical support for joint end-customer presentations with key customers.
  • Provided tier one technical support for all mid-Atlantic clients after verifying equipment warranty status and caller identification.
  • Assist in designing customer network solutions and choreographing conference calls with technical support personnel as needed.
  • Provide technical support to customers; identifying and resolving customer complaints, escalating as required.
  • Provided on-site technical support including product demonstrations, presentations, and competitive information.
  • Manage cross-organizational technical support and design teams - Virtual Team Management.
  • Provide sales and technical support for all customers managed in territory
  • Provided technical support and solutions to fit customers applications.
  • Provided technical support and trained clientele on product information.
  • Provided website technical support and customer conflict resolutions.
  • Support customers for product definition and technical support.
  • Provided technical support and outstanding customer service.
  • Managed National Technical Support for Fujitsu.
  • Helped clients find the right insurance products for their financial and personal needs while providing technical support throughout the application process.
  • Collaborate closely with Marketing, Credit, Order Administration, Logistics and Technical Support Departments to insure efficient and timely processing.
  • Acted as customer support and basic technical support, not only for Office Accounting but for other Microsoft products as well.
  • Respond to MediSoft & EMR client inquiries regarding pricing, program features/system requirements, technical support requests, and training.
  • Supervised technical support and conducted product training - Attended professional training to increase expertise in new products and procedures.
  • Manage customer data base including credit, and provide service and technical support to national and independent accounts.
  • Assisted Sales Manager in transitioning sales force from technical support personnel to outbound, prospecting sales team.

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26. Customer Relationships

average Demand
Here's how Customer Relationships is used in Sales Account Manager jobs:
  • Develop and manage strong customer relationships with Hospital, and office-based physicians, nurses, case managers and community organizations.
  • Educated customer about our program and improved sales regularly through thorough knowledge of the business and deepening customer relationships.
  • Interacted with all levels of sales and operational management on a daily basis to manage customer relationships and expectations.
  • Cultivated customer relationships with diverse stakeholders across all levels resulting in referral generation, repeat business and up-selling opportunities.
  • Represented company professionally, managing customer relationships and interacting with key clients and vendors to ensure revenue growth.
  • Maintained customer relationships, offering consulting and outsourcing services, discussed open issues and functional support as necessary.
  • Captured and managed business to business customer relationships and requirements for the purchase of company products and services.
  • Facilitated long-term strategic and profitable customer relationships and served as primary executive interface for customers to grow business.
  • Develop and manage customer relationships with large business customers including contract negotiations, preparation and execution.
  • Supported North American sales director by generating new business and managing customer relationships in Hispanic markets.
  • Qualify, question, position and overcome objections with every customer to establish solid customer relationships.
  • Strengthened customer relationships to sell and promote products and value-add services within a specific geographic area.
  • Established customer relationships for the company using personal relationships developed over 20 years in the industry.
  • Developed and managed customer relationships for assigned accounts and gain strategic positioning with decision makers.
  • Developed strong customer relationships with an emphasis on networking and a consultative selling approach.
  • Fostered customer relationships in order in ensure Red Bull product placement sales longevity.
  • Coordinated, lead, and designed Merchandise/Trade shows nationally seeking new customer relationships.
  • Maintain customer relationships while developing new contacts with key stakeholders and decision makers.
  • Maintain and build positive customer relationships to ensure customer satisfaction and customer retention.
  • Headed service recovery issues, business process improvements and fostered customer relationships.

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27. Salesforce

average Demand
Here's how Salesforce is used in Sales Account Manager jobs:
  • Facilitated complete implementation of SalesForce CRM System.
  • Maintained database, created mailers, and worked in SalesForce to determine new possible clients.
  • Developed innovative online & phone campaigns to achieve sales goals for prospective customers using SalesForce.
  • Developed best practices for using SalesForce.com, provided training and user support.
  • Manage Medium Size business Accounts with opportunity for growth via SalesForce.
  • Worked daily in SalesForce CRM; Logged all Merchant activities.
  • Set up and trained all sales reps on SalesForce.
  • Maintain all sales notes and calls in SalesForce.
  • Maintained and monitored customer opportunities in Salesforce.com
  • Managed personal calendar and travel, tracked all business activities/updates in Salesforce.com, prepared expense reports timely, accurately and effectively.
  • Developed target market prospect lists and initiated calling plan tracked in Salesforce.com.
  • Forecast sales activity and revenue achievements using Salesforce.com.
  • Maintained customer database using ACT Database and Salesforce.com.
  • Record all customer contact information through Salesforce.com.
  • Managed daily activity and goals in Salesforce.com.
  • Administered company CRM, Salesforce.com.
  • Keep accurate records of the sales cycle through detailed documentation of conversations and next steps with customers in Salesforce.
  • Instituted customer pricing and product website to market to customers, resulting in company adopting tool for entire salesforce.
  • Use Salesforce to maintain and track all pipeline activity from initial customer contact through the closing process.
  • Maintain a customer base and generate leads by prospecting local and regional businesses while using Salesforce.

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28. Potential Customers

average Demand
Here's how Potential Customers is used in Sales Account Manager jobs:
  • Established inter-office communications between engineering, marketing and sales departments to ensure effective promotion of new products to potential customers.
  • Created and developed new contact and prospect database of prospective clients which provided management with detailed information on potential customers.
  • Full responsibility - from conceptual design to setting the validation test criteria in consultation with potential customers.
  • Collaborated with key individuals penetrate new accounts, identify potential customers and coordinate product demonstrations.
  • Cultivate relationships with existing and potential customers to generate and maintain repeat and new business.
  • Discussed contracts with potential customers explaining the benefits of beginning business with our company.
  • Perform risk and opportunity analyses on potential customers utilizing industry contacts.
  • Responded to and initiated telephone contact with current and potential customers.
  • Develop relationships with potential customers and present company products and services.
  • Interacted by phone with potential customers to solicit debt consolidation services.
  • Communicated extensively through outlook with potential customers, manage customer portfolios.
  • Provided high caliber customer service to current and potential customers.
  • Conducted on-site presentations of products to existing and potential customers.
  • Communicate this information to customers/potential customers on a regular basis.
  • Develop and present proposals for existing and potential customers.
  • Pursued organic growth opportunities with existing and potential customers.
  • Create and present PowerPoint presentations to potential customers.
  • Communicate with potential customers via telephone and email.
  • Presented new technology to customers and potential customers.
  • Contacted potential customers in the television industry.

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29. Sales Process

average Demand
Here's how Sales Process is used in Sales Account Manager jobs:
  • Created and implemented complete sales process including development of sales materials and electronic account management system.
  • Coordinate all incoming sales process from local and international customers.
  • Managed and coordinated resources to complete intermediate project sales process.
  • Streamlined sales processes improving efficiency and accessibility.
  • Handle UVERSE client accounts including but not limited to tech support, billing, promotions, house calls and sales process.
  • Show strong ability in building new, strong relationships and understand the dynamics between the sales process and the veterinary practice.
  • Initiate and manage the sales process from product presentation to the finalization and processing of purchase orders and coordination of delivery.
  • Conduct project management of sales process and deal engagement to ensure on time delivery of IT software implementation or Agile Services.
  • Initiated sales process with a detailed presentation on the optical product portfolio in order to develop interest in the relationship.
  • Worked with client's procurement personnel in conjunction with their G&G department to promote a smooth sales process.
  • Manage the sales process and support the field sales team from when the inquiry is generated to when it closes.
  • Partnered with Legal, Finance and sales resources to address a broad range of issues in the sales process.
  • Introduced multiple new marketing and sales techniques into standard company marketing and sales processes, still in use today.
  • Created marketing collateral such as brochures, presentations, and informational packets to support sales team and sales process.
  • Identify needs and provide business solutions to accounts throughout the sales process while acting as main point of contact.
  • Researched market to establish new strategies - Cooperated with sales in conducting promotional activities to boost sales process.
  • Oversee the entire sales process including business strategy, proposal development, presentations, negotiations, and implementation.
  • Engaged in consultative sales process with leads generated through cold calling on all businesses with-in an outlined territory.
  • Generated new sales leads with existing clients and acted as support for the sales process with established clients.
  • Used sales process, follow-ups and prospecting to generate referrals, build relationships and exceed all revenue goals.

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30. OEM

low Demand
Here's how OEM is used in Sales Account Manager jobs:
  • Created and oversaw non traditional wiring and connector business accounts to diversify company sales outside the traditional automotive OEM.
  • Developed relationships with key OEM Manufacturers to introduce new Interface products to meet Customer hardware requirements.
  • Coordinated both in-house service technicians and OEM Service technicians to support commissioning of capital equipment.
  • Recruited by Delphi to develop aftermarket replacement & OEM parts operations and product development programs.
  • Promoted and coordinated our service in department equipment transitions and OEM installations.
  • Managed various User/OEM Accounts in Georgia and Alabama representing this National Distributor
  • Prospected, managed and developed OEM and aftermarket warehouse distributor accounts.
  • Managed OEM requirements and customized orders for specific OEMS like Coca Cola, Dell, Titan, ITW, Intel etc.
  • Called on commercial shipyards, Navy shipyards, engineering firms, OEM accounts and all parties involved in the buying process.
  • Represented one of Mexico's largest automotive manufacturing groups to major OEM and sub-supplier accounts in the United States and Canada.
  • Developed, proposed and closed on new solution offerings from over 60 suppliers to over 100 OEM and ISV partners.
  • Implemented special distributor incentive programs as needed through targeted sales calls to distributor branch and OEM locations throughout the region.
  • Developed and booked $1.5 Million in new business in 2002 adding two major OEM accounts (GM-FORD).
  • Established a proven track record managing DIST/OEM, both domestic and international, increased gross margin on manufactured products.
  • Create and implement effective marketing strategy in the OEM, retail, wholesale, manufacturing and service sectors.
  • Analyzed OEM & Enterprise customers' company directions, business types and financial background for future prospect references.
  • Provide commercial impacts of each OEM's warranty program and internal warranty performance to executive management and divisions.
  • Coordinate sales, marketing and distribution through dealer, chain, national, key and OEM account markets.
  • Developed one of the largest US defense companies in the aerospace market and other major commercial OEM's.
  • Lead OEM customer initiatives to develop new products on MS platforms including Tablet and Media Center form factors.

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31. Direct Sales

low Demand
Here's how Direct Sales is used in Sales Account Manager jobs:
  • Developed and executed print and online marketing programs and general business solutions resulting in direct sales and increased customer traffic.
  • Direct sales account manager responsible for recruiting and retaining established sales account for a large construction corporation.
  • Coordinated marketing events with promotional teams and local businesses for brand recognition and direct sales opportunities.
  • Conducted direct sales activities associated with development and maintenance of corporate client accounts.
  • Self-motivated for direct sales throughout the local community with excellent customer service.
  • Managed national direct sales and marketing for competitive entertainment-based product line.
  • Direct sales and advertising operations for 35 medical publications.
  • Direct sales leveraging channel relationships.
  • Established, improved and communicated the contract submission process as well as any partner program agreements to the Direct Sales teams.
  • Participated in mild travel and trade show production while involved in direct sales as well as contract sales at various shows.
  • Direct sales and development for the South-east region including, but not limited to the Pharmaceutical market both International and Domestic.
  • Direct sales of refining service and recycling of precious metals, servicing jewelry stores, funeral homes/crematoriums and dental labs.
  • Create advertising sales, direct sales with established and potential customers, maintain monthly goals in sales and collections.
  • Develop plans to acquire new customers through direct sales techniques including cold calls, referrals and business visits.
  • Managed direct sales of Nike apparel to golf accounts, resorts, casinos, wineries and retail stores.
  • Direct sales of DirecTV in Sam's Club by communicating with up to 200 people a day.
  • Trained a direct sales force as part of an effort to reduce reliance upon third party brokers.
  • Managed direct sales and business to business sales, while also making collections within the local market.
  • Enter all orders and leads into the Direct Sales Order System and track them through to completion.
  • Managed the company's inside sales through global channels such as manufacturer's reps and direct sales.

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32. Project Management

low Demand
Here's how Project Management is used in Sales Account Manager jobs:
  • Position requirement consist of site visit; window measurement recording; film recommendation; proposal submissions, project management.
  • Collaborated with project management, installation to ensure accurate and efficient project planning, and execution.
  • Created and utilized formula-driven excel spreadsheets for estimating, order processing and project management.
  • Delivered digital content for specific products by managing client relationships and project management.
  • Implemented project management duties program which involved the coordination of multiple service departments.
  • Redesign of vertical publications, budget planning and project management.
  • Executed marketing campaigns and project management to ensure event success.
  • Performed account sales and project management services for network implementations.
  • Facilitated project management and monitored progress.
  • Project Management for successful installations.
  • Maintained Project Management per account.
  • Performed detailed project management for all sales including contract administration and filing of legal documents to comply with city and laws.
  • Provide on-site project management, correspond with clients to determine equipment needs and make all travel arrangements for employees and freelancers.
  • Project management - managed all aspects of accounts including estimating, order processing, scheduling, quality control and account receivables.
  • Well versed with the latest procedures in project management as well as numerous other sales & project management approaches.
  • Supervised project management in ordering, shipment, and delivery of material to job sites maintaining strict project deadlines.
  • Spear-headed successful Black Belt projects by applying knowledge of physician sales and project management, and expediting project solutions.
  • Project management from product sourcing to proofing design layout of projects and coordinating delivery schedules with strict deadlines.
  • Project management of jobs ranging in costs from $1,000 to $100,000 from inception to completion.
  • Work with customers in a sales and project management role to ensure timely delivery of turnkey solutions.

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33. Prospective Customers

low Demand
Here's how Prospective Customers is used in Sales Account Manager jobs:
  • Managed all sales activities within an assigned territory and responsible for promoting and marketing products to existing and prospective customers.
  • Executed cold calls to prospective customers to drive possible business opportunities and development, promoted trust and acquired face-to-face meetings.
  • Coordinated, attended, and exhibited major international industry events to increase brand awareness with customers and prospective customers.
  • Contacted regular and prospective customers to explain sales programs and service agreements while negotiating prices and soliciting orders.
  • Developed new sales opportunities with existing and prospective customers by providing value added solutions to customer requirements.
  • Develop new business and identify prospective customers by utilizing a database as well as business directories.
  • Established relationships with prospective customers, prepared and presented sales proposals, and conducted demonstrations.
  • Travel throughout assigned territory to call on regular and prospective customers to solicit orders.
  • Conducted market analysis for development of prospective customers and PecoFacet's value-added proposition.
  • Utilized creative lead generating techniques and networking skills to identify prospective customers.
  • Organized promotional events and business lunches with existing and prospective customers.
  • Communicate with current and prospective customers to obtain new business opportunities.
  • Establish clear and effective written proposals/quotations for current and prospective customers.
  • Pursue and research prospective customers to continuously grow network and profitability.
  • Visited prospective customers to seek out relationships with senior level executives.
  • Presented products and services to prospective customers to establish initial interest.
  • Prepare and deliver effective sales presentations and proposals to prospective customers.
  • Documented and maintained detailed database of prospective customers and clients.
  • Contacted regular and prospective customers using solution selling strategies.
  • Collect measurements to prepare proposals for prospective customers.

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34. Customer Retention

low Demand
Here's how Customer Retention is used in Sales Account Manager jobs:
  • Established and maintained relationships with basic training commanders and executive decision makers to ensure customer retention and develop new business opportunities.
  • Cultivate and build client relationships via routine business reviews that increase customer retention and product penetration.
  • Established strong business relationships with assigned portfolio of accounts which helped surpass customer retention targets.
  • Created follow-up evaluation procedure to increase customer retention after sample evaluation of PCR products.
  • Maximized customer retention by meeting client expectations and developing client relationships.
  • Manage marketing and communication for customer retention and initiating new accounts.
  • Increased customer satisfaction by understanding factors that lead to customer retention.
  • Maintained customer retention and managed growth for my territory.
  • Focused on customer retention by reviewing/upgrading existing accounts.
  • Achieved customer retention rates greatly exceeding industry averages.
  • Maintain customer retention through implementing new marketing strategies.
  • Develop and oversee customer retention campaigns.
  • Develop new strategies for customer retention activities
  • Build customer retention by continuous evaluation of customer's business to ensure MPS remains an integral part of their processing environment.
  • Utilized my strongest skills of communication, cold calling, and problem solving to promote new customer acquisitions and customer retention.
  • Transitioned to manage the customer retention program where the company achieved one of the lowest churn rates in the industry.
  • Achieved positive net growth for 2012 annual year, including net new sales, customer retention and multimedia products.
  • Awarded on numerous occasions for being the canvas leader in sales and for increasing advertiser spend and customer retention.
  • Worked closely with sales team to identify and cultivate new business opportunities, while maintaining high customer retention rates.
  • Conducted account reviews and sales as part of a customer retention program with average weekly sales of $800.

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35. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales Account Manager jobs:
  • Placed outbound calls to customers with company approved resolutions.
  • Conduct outbound calls as necessary to support inside sales efforts and account retention; follow up on referrals and active accounts.
  • Job Description: Outbound calls to Verizon's existing customers for term agreement renewals and offer upgrades on existing services.
  • Place outbound calls to new and existing ShipServ clients and promotes new innovations to cater to maritime suppliers needs.
  • Make cold outbound calls to bring in new business, outbound calls to current customers to increase sales.
  • Developed a strategy for outbound calls that included a tailored opening and potential probing questions on core products.
  • Make outbound calls to customers who are on an authorization failed or declined credit card to secure payment.
  • Source new sales opportunities through 25+ inbound lead follow-up and 65+ outbound calls and emails expanding pipeline.
  • Generated new business by making 100+ outbound calls/day to sell mortgage/refinance loans to new and existing clients.
  • Achieved assigned sales objectives, made outbound calls and answered inbound calls from potential and existing customers.
  • Logged over 100 outbound calls daily, exceeding all monthly goals for ten consecutive months.
  • Received inbound and made outbound calls to medical professionals in acute care and alternate-site settings.
  • Trained staff to conduct outbound calls in a sales capacity providing informed and accurate products/services.
  • Maintained a quota of $475,000 Conducted follow up customer Inbound and Outbound Calls.
  • Receive inbound/outbound calls to assist external customers with routine request, questions and concerns.
  • Placed outbound calls to customer's apartment complexes to generate new leads selling appliances.
  • Completed on average 25 daily outbound calls generating potential leads and customer growth.
  • Make outbound calls to prospective clients and set appointments to generate new business.
  • Placed outbound calls and meet monthly sales goals on a team basis.
  • Completed 50outbound calls daily, with average conversion rate of 67%.

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36. Current Customers

low Demand
Here's how Current Customers is used in Sales Account Manager jobs:
  • Develop and aggressively grow sales through new business development efforts and enhanced relationship development with current customers.
  • Develop new relationships and maintain professional relationships with current customers to maximize sales and secure selling space.
  • Developed marketing strategies pertinent in retaining current customers and attracting new clients across multiple regions.
  • Hosted formal and informal department presentations to educate current customers and prospect new clientele.
  • Maintain relationships with all current customers while continuing to develop new relationships.
  • Maintained relationship with current customers and forecasting.
  • Maintain current customers while growing my business
  • Provide aftermarket support to current customers.
  • Maintain strong contact with current customers to build positive customer rapport and to defuse potential problems and identify opportunities for growth.
  • Increased sales by seeking out and calling upon potentially new customers, and by increasing market share with current customers.
  • Develop new business by strong prospecting skills and maintain current customers by understanding needs and providing the best customer service.
  • Prepared and present sales presentations to new and existing customers to sell new advertising and retain current customers.
  • Maintain current customers through the process of writing renewal contracts and tracking the progress to ensure renewal,.
  • Keep current customers warm and ensure they put in orders for their next projects for flash drives.
  • Build up a large list of clients and maintain positive relationships with current customers for future sales.
  • Called on potential customers to ascertain technology needs in addition to handing the needs of current customers.
  • Worked with prospects, current customers, and 150+ dealers nationwide ensuring all sales goals were exceeded.
  • Set up email marketing campaigns to promote current customers to local businesses in the area,.
  • Scheduled and attended at least 10 Organized joint sales calls with current customers and outside vendors.
  • Process purchase orders, payment of orders, input data of new and current customers.

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37. Phone Calls

low Demand
Here's how Phone Calls is used in Sales Account Manager jobs:
  • Achieved 99% of account retention goal proactively conducting 6 on-site customer visits and 8 follow up phone calls per day.
  • Work directly with operations, conduct daily site walks to ensure proper placement of product and answer customer phone calls.
  • Exceeded daily, weekly and monthly sales goals by proactive phone calls to achieve the company's revenue goals.
  • Provided support to build network contacts and candidate pipelines for sourcing including making phone calls and scheduling on-site meetings.
  • Help out fellow team members achieve their goals by mentoring them and listening to their phone calls.
  • Make 60-80 outbound phone calls per day on a weekly basis for marketing campaigns and company promotions.
  • Facilitate phone calls and face to face communication with customers to answer inquiries and obtain payment.
  • Handle high volume phone calls, email inquiries and referrals in order to bring in revenue.
  • Qualified leads generated from the trade show by making phone calls and answering prospect needs.
  • Moved to inside sales where I took phone calls and sold residential services to customers.
  • Conducted sales calls both in person and via phone calls, meeting quota each month.
  • Maintained client relationships through written correspondence, phone calls, meetings and promotional events.
  • Responded to telephone calls, email, and requests for vendors / customers support.
  • Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
  • Averaged 70 to 120 phone calls per day to prospective clients for fuel cards.
  • Maintain and developed relationships with designers via meetings, telephone calls and emails.
  • Maintained client relations through phone calls, e-mails and face to face contact.
  • Field incoming phone calls from the public inquiring about online contests and advertising.
  • Directed telephone calls to past and present customers offering promotional sales and products.
  • Communicate with clients on a daily basis using emails and telephone calls.

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38. Sales Cycle

low Demand
Here's how Sales Cycle is used in Sales Account Manager jobs:
  • Managed sales cycles along with negotiating skills to ensure maximum levels of profitability and customer retention.
  • Cloud-based software sales development involving developing and nurturing qualified leads through an extended sales cycle.
  • Utilized competitive intelligence to maximize business opportunities, driving and advancing the sales cycle.
  • Managed document management consulting projects necessary for successful completion of sales cycle.
  • Consolidated registration process to shorten sales cycle and increase conversion.
  • Managed an established territory and possess sales cycle management skills.
  • Managed B2B sales cycle for Oracle's Human Capital Management SaaS Applications for Mid-Market customers ($25M-$1B).
  • Complete sales cycle from cold calling to closing the sale and maintaining solid relationships with opportunity to up sell additional products.
  • Coordinate the efforts of District Sales Managers with all aspects of the sales cycle pertaining to new and ongoing automotive programs.
  • Meet or exceed assigned sales objectives and monthly revenue quotas by hunting for new opportunities and driving sales cycle to closure.
  • Pinpointed targets of motivation for increased sales and retention by working directly with every client throughout the entire sales cycle.
  • Promoted relationship-driven selling through partner channel sales and initiated software sales cycles through matching prospective clients with logical selling partners.
  • Conducted training on all facets of the sales cycle, prepared sales proposals, customer plans and negotiated pricing terms.
  • Managed the sales cycle and worked with Oracle Sales Consultants to exceed license revenue against $1.3 million annual quota.
  • Coordinated all stages of the sales cycle with all departments to improve customer engagement and streamline the on-boarding processes.
  • Developed and maintained required pipeline to ensure achievement of revenue goals and demonstrate progress through the sales cycle.
  • Managed full sales cycle from prospect creation, value proposition, negotiation, contracts, and deal closure.
  • Work through long and short sales cycles by negotiating and demonstrating for decision makers at the senior levels.
  • Maintained relations with potential advertisers through all facets of the sales cycle, from introduction to close.
  • Facilitate the sales cycle; qualifying, quoting, closing, expediting, shipping and following up.

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39. Sales Accounts

low Demand
Here's how Sales Accounts is used in Sales Account Manager jobs:
  • Contacted potential sales accounts and recruited business- Performed clerical duties associated with customer orders- Performed duties related to inventory and accounting
  • Managed sales accounts for coating commercial and residential parking lots and driveways and interior/exterior painting contracts.
  • Managed independent retail sales accounts in Midwestern and Southwestern regions.
  • Increased sales accounts utilizing technical knowledge and customer value partnering.
  • Managed commercial sales accounts and provided superior customer support services.
  • Managed numerous company sales accounts.
  • Serviced inside and outside sales accounts nationally, and supervised the delivery of advertising campaigns in accordance with the approved program.
  • Developed and maintained sales accounts with local, regional and national impact in large and grand format graphic applications.
  • Conducted over 150 sales calls per day to prospective clients and managed over 1,500 sales accounts within two territories.
  • Salt Lake City, UT Promoted to work with sales accounts regarding SharePoint, a Microsoft server product.
  • Managed sales accounts by analyzing clients copier and printer usage and recommending appropriate models to achieve their needs.
  • Manage and maintain day to activity for all assigned customer sales accounts including travel, meeting org.
  • Set up new sales accounts, optimized charges, identified root causes, and designed innovative solutions.
  • Traveled extensively throughout Illinois and developed 139 new sales accounts, from large corporations to small shops.
  • Increased new customer sales accounts by 175% and sales closing ratio of over 180%.
  • Serviced, maintained, and grew existing sales accounts through excellent communication and customer service.
  • Resurrected inactive sales accounts through consistent sales calls, targeted promotion and in person visits.
  • Managed inside and outside promotional sales accounts and served as key contact for clients.
  • Maintain sales accounts, account receivables, call on customers for past due accounts.
  • Managed and maintained profit margins for more than fifteen sales accounts representing considerable revenue.

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40. Customer Complaints

low Demand
Here's how Customer Complaints is used in Sales Account Manager jobs:
  • Provided outstanding customer service, addressed customer complaints, and monitored the overall customer service experience.
  • Ordered merchandise and prepared requisitions to replenish merchandise on hand* Answered customer complaints and inquires.
  • Resolved customer complaints by investigating problems, developing solutions, and making recommendations to management.
  • Provided superior customer service with the responsibility of resolving customer complaints and issues.
  • Investigated and resolved customer complaints and operated cash register as and when necessary.
  • Maintained a professional, responsive attitude when handling customer complaints.
  • Document all customer complaints and obtain resolution.
  • Resolve all customer Issues including deliveries, customer complaints, billing issues, equipment, and anything else related to PepsiCo.
  • Assist in the investigation of customer complaints and/or service issues and coordinate solutions with other departments.
  • Resolve customer complaints regarding sales and service working with the various departments within Eastman.
  • Implemented weekly and monthly goals designed to create growth and eliminate customer complaints.
  • Take customer complaints & provided top of the line solutions to their inquires.
  • Processed sales order, tracked the sales and resolved customer complaints.
  • Handle customer complaints, disputes carefully responding to customers need.
  • Interact with internal personnel to resolve customer complaints and questions.
  • Handled customer complaints, service issues and payments.
  • Handle customer complaints, ideas and inquiries.
  • Resolve customer complaints regarding sales or service.
  • Fielded customer complaints and claims.
  • Verified customer complaints by referencing blueprints !

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41. Inventory Control

low Demand
Here's how Inventory Control is used in Sales Account Manager jobs:
  • Access client requirements and recommended Point-of-Sale systems, inventory control, database assimilation, online advertising, security software and E-commerce.
  • Balanced budgets, coordinated deliveries and successfully managed sales and labor goals by using effective inventory control procedures.
  • Negotiated space, maintained optimal inventory control and organization for corporate promotions and daily merchandising functions.
  • Perform material handling responsibilities, including ordering, receiving warehousing, and inventory control.
  • Managed all construction supply inventory control and organized all order processing and scheduling.
  • Worked closely with hospitals' material management for product expenditures and inventory control.
  • Inventory control in cooperation with company inventory manager and five other facilities.
  • Manage inventory control, accounting activities, and customer satisfaction initiatives.
  • Developed credit lines, inventory control and credit collection management.
  • Streamlined inventory control and materials management methods and procedures.
  • Coordinated merchandise transportation and provided effective inventory control.
  • Managed assistants in sales promotions and inventory control.
  • Inventory control management, buying forecasting.
  • Assisted in inventory control via warehousing.
  • Assisted customers with inventory control.
  • Operated and oversaw sales and operations client stores, including inventory control, cash receipts/banking, ordering product, and supplies.
  • Established effective inventory control policies to keep track of sales and leads for a more efficient operation.
  • Implemented programs to utilize on-site computer to track retail sales, purchasing, and inventory control.
  • Order management, along with inventory control, and client deliveries of SLO wines when necessary.
  • Support: Ongoing sales and support, inventory control, orders and new product introduction.

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42. Sales Activities

low Demand
Here's how Sales Activities is used in Sales Account Manager jobs:
  • Prepare account status report to provide management team with critical information needed to manage resources necessary to support sales activities.
  • Communicated all sales activities with the respective account managers as to ensure that other product opportunities are investigated and maximized.
  • Manage all account/sales activities for specific region including forecasting, price quotations and engineered design-in projects.
  • Plan and prioritize personal sales activities and customer/prospect contacts towards achieving business aims.
  • Performed sales activities and information services associated with new business.
  • Conducted sales activities and processes, utilizing corporate tools/resources/communications/training.
  • Coordinated local, national and international sales activities.
  • Manage sales activities and develop business opportunities.
  • Directed sales activities and coordinated sales distribution.
  • Communicated with management through reports of sales activities, sales forecasts and quarterly business to ensure that strategies are executed.
  • Orchestrated airline sales activities with ~300 travel agents and all company divisions, and managed internal sales division policies.
  • Managed daily sales activities and directed staffing, training and performance evaluations to more efficiently control the sales program.
  • Generate high volumes of sales activities that include prospective sale calling, follow-up calls, e-mails and sales negotiation.
  • Prioritized personal sales activities, organized outbound calling campaigns, assisted customers with incoming orders, and accounting.
  • Maintain and report on sales activities such as, lost sales and leasing to identify buyer/buying influences.
  • Report to management on items such as sales activities, monthly revenue reports and sales forecast.
  • Directed the sales activities of 8 Account Executives with geographic territories in the greater Detroit area.
  • Identify, develop, and close the sales opportunities through both inbound and outbound telesales activities.
  • Managed sales activities, directed staff, training, as well as performance evaluations.
  • Support outside sales activities with quoting, evaluation samples for customer and internal communication.

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43. Business Owners

low Demand
Here's how Business Owners is used in Sales Account Manager jobs:
  • Developed successful long-term working relationships with small business owners within a 9 state territory.
  • Market informative solutions to online reputation management to commercial clients and business owners.
  • Presented and negotiated advertising campaigns to business owners and senior management.
  • Develop relationships with business owners, customize accreditation for each account.
  • Developed a turnkey retail operation for several area business owners.
  • Marketed supplemental benefits to various business owners.
  • Provide excellent customer service for all clients, build good relationships and trust with business owners, management, and employees.
  • Partner in acquisition and contracting for Home and Business owners seeking Development, Construction/Repair, and Maintenance of structures 6and systems.
  • Interact positively with business owners, managers; respond to customer inquiries and sell, up sell new and existing accounts.
  • Provided current account holder reviews and additional sales along with complete marketing for the small to medium business owners and staff.
  • Make presentations to business owners, technicians, and managers to educate on services, products, and Partner Programs.
  • Work with business owners, as well as my own employees so run a smooth and successful valet service.
  • Collaborate with business owners as to what products offered by NV will be a fit for their respective locations.
  • Contacted accounting managers & business owners (DM) to build business relationships and present OEM Payroll solutions packages.
  • Called on small business owners and made high-level presentations to generate new business throughout Wichita and surrounding area.
  • Sell technical recruiting events to business owners, IT departments, and human resource departments nationwide.
  • Called on business owners and managers to obtain new accounts and/or develop their existing account further.
  • Maintained strong business relationships with business owners and sales managers based on trust and mutual respect.
  • Developed strategies to sell and cross promote financial solutions to small and large business owners.
  • Set appointments with prospective clients, meeting with CEO's, business owners and individuals.

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44. Market Research

low Demand
Here's how Market Research is used in Sales Account Manager jobs:
  • Conducted market research and competitor reviews to identify new opportunities for growth and recommend corporate business policies accordingly.
  • Conducted target market research into automotive aftermarket and outdoor sporting goods market utilizing several 3rd-party market research agencies.
  • Contributed to new product development by conducting market research and communicating clients' business needs to internal departments.
  • Developed business plans, executed business strategy, implemented market research, and attended network conferences.
  • Employed numerous market research initiatives to support brand positioning, pricing and marketing communications efforts.
  • Developed strategic marketing plans through market research, competitive analysis, and business planning.
  • Conducted web based market research to determine the availability of potentially new customers.
  • Prepared competitive analyses and conducted market research to remain current with industry trends.
  • Conducted market research of retail channels in anticipation of developing successful solutions.
  • Conduct market research to identify event opportunities to generate interest.
  • Conducted market research and introduced marketing strategies.
  • Performed market research and sales strategy development.
  • Conducted market research on a weekly basis and report key findings regarding shelf space, product issues and other miscellaneous findings.
  • Collaborated with corporate marketing team to conduct market research with new client data to build 2009 - 2010 marketing schemes.
  • Organized mid-level managers in multiple school systems to compile market research to determine topics for development of on-line courses.
  • Created strategic marketing, branding, market research, communications, and sales concepts for all company clients.
  • Analyzed and carried out market research to come up with innovative methods to generate greater sales and targets.
  • Analyze, develop and present market research and advertising proposals to support client and/or agencies activities and products.
  • Assisted marketing team with executing integrated marketing campaigns, conducting market research, and implementing branding goals.
  • Conducted market research and analysis to determine new sales channels for both third party and kiosk sales.

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45. C-Level

low Demand
Here's how C-Level is used in Sales Account Manager jobs:
  • Position involved working directly with C-Level executives on evaluating needs, proposal generation, presenting and closing fully integrated sales programs.
  • Establish and cultivate relationships with C-level clients, utilizing channel partner strategies to accelerate relationship growth and identify new sales opportunities.
  • Developed and maintained high level of customer satisfaction for large business clients, including many C-level relationships.
  • Cultivated relationships throughout all levels of the organizations, including C-level executives.
  • Experience selling and working in collaboration with C-level and decision making executives.
  • Created and cultivated C-Level relationships with targeted strategic value propositions.
  • Proposed/presented customized training solutions to C-level decision-makers.
  • Developed exceptional client and partner relationships with a strong referral base and became a trusted consultant with C-Level executive clients.
  • Worked with C-Level and HR Executives to identify business needs and ensure alignment of appropriate learning and development solutions.
  • Collaborated with sales engineering team and other resources of McAfee in closing complex security opportunities at the C-Level.
  • Worked with C-level, store management & employees in the sale of NCR equipment and professional services.
  • Direct report to C-Level executive management achieving $350 MM in revenue, 7 product lines.
  • Position requires initiating C-Level contact and providing detailed design of diverse WAN and LAN solutions.
  • Marketed e-business and component based solutions to C-level executives with a focus on IT outsourcing.
  • Targeted VP, Director, and C-level executives through conference calls or local presentations.
  • Closed Deals consistently with C-level executives over the phone and/or on a face-to-face basis.
  • Maintained relationships with coordinators to C-Level executives (internally, clients and vendors).
  • Partner with C-level decision makers that will create referrals, new opportunities for Quill.
  • Provided in-depth end-user support to C-level clients across a wide array of financial products.
  • Negotiate contracts with Administrators, Providers, C-Level, Purchasing, and Legal.

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46. Relationship Building

low Demand
Here's how Relationship Building is used in Sales Account Manager jobs:
  • Regained previously lost business through relationship building/restructuring, and applied creative selling strategies that effectively incorporated strong negotiation and packaging skills.
  • Leveraged well-developed sales, business development, and relationship building skills to support aggressive market and territory expansion goals.
  • Developed sales communication and relationship building skills while Consistently increasing sales achievement year over year.
  • Managed all new business development and relationship building with targeted international accounts and customers.
  • Develop and retain accounts through solution-sales and relationship building techniques.
  • Utilized excellent relationship building skills.
  • Conducted aggressive prospecting, cold calling, relationship building, and innovative promotional events to secure new business for the company.
  • Strengthened DEC presence in MT after a two year absence through daily cold calling, networking, and relationship building.
  • Handled the tasks of developing employee skill sets like relationship building, territory management and presentation skills.
  • Obtained a vast amount of long term accounts due to cross selling and community relationship building.
  • Focused in new client acquisition, retention, and relationship building focused on the SMB market.
  • Attended (with customers and colleagues) relationship building events, product launches and training sessions.
  • Increased territory revenue and market penetration through effective business plans, relationship building and strong closing.
  • Produced 78% of sales through relationship building, marketing /advertising, and cold calling.
  • Initiated new customer relationship building process that helped identify over $700K in new revenue.
  • Generated over 300K in GP through effective placement, client alignment and relationship building.
  • Expanded sales channels through communication skills such as cold calling and relationship building.
  • Achieved 199% of budgeted territory sales through relationship building and consistent follow-up.
  • Increased the company pipeline through outside sales and relationship building.
  • Added new large builder customers through prospecting and relationship building.

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47. Data Entry

low Demand
Here's how Data Entry is used in Sales Account Manager jobs:
  • Processed invoice/purchase order data entry and shipping confirmations to customers.
  • Achieve bookkeeping and data entry operational objectives.
  • Performed administrative duties and system data entry.
  • Monitor closely on supply chain, product assembly and warehouse processes with accurate data entry on any project.
  • Operated data entry via phone, email and fax orders into an electronic form and prepared invoices.
  • Provide administrative and data entry support in DFS local offices.
  • Optimize the current Information Systems and data entry organization.
  • Inventory knowledge and management, data entry and billing.
  • Handled credit card information and Data Entry.
  • Generated new accounts and performed Data Entry.
  • Accession specimens and perform data entry.
  • Input data entry into a computer.
  • Manage a sales team of thirteen representative, two data entry clerks, one Sales Coordinator and Receptionist.
  • Handled daily data entry for customer financials including accounts payable and accounts receivable via QuickBooks.
  • Bill collector Loan officer, interviews for approval of loans Data entry Posted and test drove cars for sale through company
  • Managed customers accounts Collected monies owed Data entry Sold home warranties to current and potential clients

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48. RFP

low Demand
Here's how RFP is used in Sales Account Manager jobs:
  • Facilitated proposals and RFP's for major city, state, and government entities as well as major commercial businesses.
  • Develop customized competitive responses to RFQ's, RFP's, formal bids, and contracts under Louisiana bid laws.
  • Prepared and reviewed responses to Requests for Information (RFI's) and Requests for Proposal (RFP's).
  • Prepared proposals and RFP's for submission to the client or clients with the goal of securing the business.
  • Designed RFP's - won multiple bids, planned, controlled/monitored shipment to client site for on schedule implementation.
  • Provided leadership in maximizing utilization of Virtual Private Networks, RFP, RFI, and RFQ electronic interchange.
  • Prepared proposals in response to RFP requests utilizing yield analysis, return on investment, and risk models.
  • Assisted in writing P&P s and RFP s and developed a weekly/monthly performance report card.
  • Led and executed bidding process from evaluation of RFP requirements to finalization of the documents for submission.
  • Handled sales and management of RFP's, bid on all construction jobs and serviced long-term clients.
  • Assisted project managers with customers RFP's and delegated multiple assignments to managers involved in the project.
  • Prospect and close new customers by product demonstration and development of RFP's and pricing proposals.
  • Interfaced with agencies and direct clients on RFP and proposal development for existing and potential clients.
  • Led, coached and counseled team through complex sales including RFP's and daily proposals.
  • Developed RFP/RFQ/RFI, ROI, SOW, for commercial and government agency bids.
  • Championed quote creation for new business and RFP for all state and government bids
  • Facilitate information gathering and prepare formal RFP responses for assigned groups.
  • Handle all regional RFP's, RFQ's and contract negotiations.
  • Develop proposals, including marketing material, responses to RFP's.
  • Execute RFP's from estimating to writing contract details and approvals.

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49. Powerpoint

low Demand
Here's how Powerpoint is used in Sales Account Manager jobs:
  • Created and prepared all organizational marketing materials including company press kits, PowerPoint presentations, and Multimedia.
  • Designed and delivered PowerPoint presentations and sales quotations to customers on new and current technology.
  • Generated PowerPoint presentations for all new business proposals for potential and existing accounts.
  • Generated Sales reports, proposals and PowerPoint presentations.
  • Presented presentations using Microsoft PowerPoint software.
  • Create PowerPoint presentations for conferences.
  • Give PowerPoint presentations at meetings to keep other product line salesmen informed on Tool department progress and advancement of new tools.
  • Secured appointments with physicians to discuss products and wellness programs, present PowerPoint shows, and drive order generation.
  • Prepare high overview reports and presentations for management using Excel, PowerPoint, BMS, and Account Central.
  • Input data to managers and corporate offices using Microsoft word, excel, and PowerPoint.
  • Prepared documents by using PowerPoint, as well as created and maintained spreadsheets.
  • Created PowerPoint presentations for Annual Partnerships Reviews and for various sales reports.
  • Give PowerPoint presentations at meetings to customers.
  • Constructed training documentation including training agenda and PowerPoint presentations.
  • Used sales automated tools to make PowerPoint presentations to customers, showing latest equipment, quarterly numbers, and special promotions.
  • Operate forklift when required and powered pallet jack Proficient in Microsoft Office: Word, Excel, PowerPoint, Access.
  • Provided on-going support for Senior Staff and COO including maintaining spreadsheets, PowerPoint presentations and sales emails.
  • Skilled on Sabre, Word, Outlook, Excel, PowerPoint, Prism, Cognos and Vision
  • Utilized Sales Force, Excel, PowerPoint and Google doc sharing on a daily basis.

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50. ROI

low Demand
Here's how ROI is used in Sales Account Manager jobs:
  • Create marketing materials and brand messaging using ROI calculations from existing initiatives utilized on a monthly basis.
  • Develop business case for new business opportunities and supporting documentation and processes with the corresponding ROI analysis.
  • Monitored all campaign metrics, provided performance analysis, determined ROI and made optimization recommendations.
  • Managed the Grand Rapids/Chicago/Detroit territory for a freight transportation & logistics management company.
  • Perform cost profit analysis, ROI analysis & inventory functions to provide value added features and benefits and close the sale.
  • Provided estimates and ROI speculations for projects and worked closely with WWWI's advanced development team to insure total customer satisfaction.
  • Created the project requirements, definition and scope, including detailed cost and ROI calculations over 3 and 5 years TCO.
  • Maximized ROI by managing and negotiating promotions for 350 accounts, which resulted in overall category growth of 12%.
  • Monitored customer contracts, evaluating ROI, terms and conditions under which contracts should be terminated, amended or extended.
  • Provided ROI calculations and cost/benefit analyses as well as technical support documents to help engineers sell to other stakeholders.
  • Collaborate with Senior VP to create and present ROI and business analyses for company-wide revenue generating projects and initiatives.
  • Evaluated the ROI of each account in order to calculate their potential and apply the appropriate budget.
  • Increased profits and ROI by effectively training and assisting in the implementation of Kaiser Retail Sales Center.
  • Generated monthly category sales reports & analysis, as well as specific campaign reviews to determine ROI.
  • Calculated ROI figures for potential system sales to prospective clients utilizing NF3 gas usage and associated costs.
  • Developed marketing campaigns for local Detroit businesses as well as clients based in Detroit advertising agencies.
  • Created new business and also maintain client base list with advertising agencies in the Detroit Market.
  • Secured, planned and distributed Marketing Development Funds and evaluated ROI on a quarterly basis.
  • Focused on performing under budget as a department while focusing on ROI and profit margin.
  • Consulted with accounts to create strategies to improve ROI and market new products and services.

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20 Most Common Skill for a Sales Account Manager

Product Knowledge14%
Sales Goals12.6%
Customer Service10.4%
New Accounts10%
Revenue Growth9.2%
Sales Territory8.7%
Customer Base3.7%
Client Relationships3.2%

Typical Skill-Sets Required For A Sales Account Manager

RankSkillPercentage of ResumesPercentage
1
1
Product Knowledge
Product Knowledge
11.3%
11.3%
2
2
Sales Goals
Sales Goals
10.3%
10.3%
3
3
Customer Service
Customer Service
8.5%
8.5%
4
4
New Accounts
New Accounts
8.2%
8.2%
5
5
Revenue Growth
Revenue Growth
7.5%
7.5%
6
6
Sales Territory
Sales Territory
7%
7%
7
7
Customer Base
Customer Base
3%
3%
8
8
Client Relationships
Client Relationships
2.6%
2.6%
9
9
New Clients
New Clients
2.6%
2.6%
10
10
Sales Support
Sales Support
2.6%
2.6%
11
11
Account Management
Account Management
2.3%
2.3%
12
12
New Product Development
New Product Development
2.1%
2.1%
13
13
Customer Relations
Customer Relations
2%
2%
14
14
Trade Shows
Trade Shows
1.9%
1.9%
15
15
Business Development
Business Development
1.8%
1.8%
16
16
Sales Reps
Sales Reps
1.7%
1.7%
17
17
Annual Sales
Annual Sales
1.5%
1.5%
18
18
Market Share
Market Share
1.5%
1.5%
19
19
CRM
CRM
1.4%
1.4%
20
20
Customer Accounts
Customer Accounts
1.4%
1.4%
21
21
Internet
Internet
1.2%
1.2%
22
22
Key Decision Makers
Key Decision Makers
1.2%
1.2%
23
23
Cold Calls
Cold Calls
1%
1%
24
24
Sales Presentations
Sales Presentations
1%
1%
25
25
Technical Support
Technical Support
1%
1%
26
26
Customer Relationships
Customer Relationships
0.9%
0.9%
27
27
Salesforce
Salesforce
0.9%
0.9%
28
28
Potential Customers
Potential Customers
0.7%
0.7%
29
29
Sales Process
Sales Process
0.7%
0.7%
30
30
OEM
OEM
0.7%
0.7%
31
31
Direct Sales
Direct Sales
0.7%
0.7%
32
32
Project Management
Project Management
0.6%
0.6%
33
33
Prospective Customers
Prospective Customers
0.6%
0.6%
34
34
Customer Retention
Customer Retention
0.5%
0.5%
35
35
Outbound Calls
Outbound Calls
0.5%
0.5%
36
36
Current Customers
Current Customers
0.5%
0.5%
37
37
Phone Calls
Phone Calls
0.5%
0.5%
38
38
Sales Cycle
Sales Cycle
0.5%
0.5%
39
39
Sales Accounts
Sales Accounts
0.5%
0.5%
40
40
Customer Complaints
Customer Complaints
0.5%
0.5%
41
41
Inventory Control
Inventory Control
0.5%
0.5%
42
42
Sales Activities
Sales Activities
0.5%
0.5%
43
43
Business Owners
Business Owners
0.5%
0.5%
44
44
Market Research
Market Research
0.4%
0.4%
45
45
C-Level
C-Level
0.4%
0.4%
46
46
Relationship Building
Relationship Building
0.4%
0.4%
47
47
Data Entry
Data Entry
0.4%
0.4%
48
48
RFP
RFP
0.4%
0.4%
49
49
Powerpoint
Powerpoint
0.4%
0.4%
50
50
ROI
ROI
0.3%
0.3%

58,782 Sales Account Manager Jobs

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