Sales/account representatives utilize their sales and customer relations skills to achieve their main goal, which is to bring in more revenue for the company. Most of their workday is spent pursuing leads, addressing customer queries or complaints, and selling the company's products or services to prospects.
In addition, sales/account representatives are also usually responsible for generating leads, cross-selling or upselling products to customers, preparing sales reports, and coordinating with other account executives. Depending on their position, they may either work entirely in the office, travel to client locations, or both.
There is typically no strict requirement for sales/account representatives in terms of educational background, but a business-related degree is the most ideal. However, it is possible to qualify for this position with a high school diploma as long as you have sales experience. Either way, you must have exemplary skills in customer service, communication, and sales to become a good candidate.
The basic salary of a sales/account representative is usually $52,000 per year. On top of that, they also earn performance-based incentives and commissions from sales.
There is more than meets the eye when it comes to being a sales/account representative. For example, did you know that they make an average of $25.45 an hour? That's $52,934 a year!
Between 2018 and 2028, the career is expected to grow 2% and produce 35,400 job opportunities across the U.S.
There are certain skills that many sales/account representatives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, physical stamina and self-confidence.
When it comes to the most important skills required to be a sales/account representative, we found that a lot of resumes listed 14.4% of sales/account representatives included sales goals, while 13.9% of resumes included customer service, and 8.6% of resumes included crm. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the sales/account representative job title. But what industry to start with? Most sales/account representatives actually find jobs in the retail and technology industries.
If you're interested in becoming a sales/account representative, one of the first things to consider is how much education you need. We've determined that 68.8% of sales/account representatives have a bachelor's degree. In terms of higher education levels, we found that 5.0% of sales/account representatives have master's degrees. Even though most sales/account representatives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a sales/account representative. When we researched the most common majors for a sales/account representative, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on sales/account representative resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a sales/account representative. In fact, many sales/account representative jobs require experience in a role such as sales representative. Meanwhile, many sales/account representatives also have previous career experience in roles such as customer service representative or sales associate.