Sales/account representatives utilize their sales and customer relations skills to achieve their main goal, which is to bring in more revenue for the company. Most of their workday is spent pursuing leads, addressing customer queries or complaints, and selling the company's products or services to prospects.
In addition, sales/account representatives are also usually responsible for generating leads, cross-selling or upselling products to customers, preparing sales reports, and coordinating with other account executives. Depending on their position, they may either work entirely in the office, travel to client locations, or both.
There is typically no strict requirement for sales/account representatives in terms of educational background, but a business-related degree is the most ideal. However, it is possible to qualify for this position with a high school diploma as long as you have sales experience. Either way, you must have exemplary skills in customer service, communication, and sales to become a good candidate.
The basic salary of a sales/account representative is usually $52,000 per year. On top of that, they also earn performance-based incentives and commissions from sales.