Sales/Account Representative Resume Examples 2023

Research Summary. We analyzed 1,257 sales/account representative resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Hewlett Packard Enterprise and AT&T.; Here are the key facts about sales/account representative resumes to help you get the job:

The average sales/account representative resume is 395 words long
The average sales/account representative resume is 0.9 pages long based on 450 words per page.
Customer service is the most common skill found on a sales/account representative resume. It appears on 12.7% of resumes.

After learning about how to write a professional sales/account representative resume, you can make sure your resume checks all the boxes with our resume builder.

Sales/Account Representative Resume Example


Daniel Armstrong Sales/Account Representative Contact Information Norwalk, CT (730) 555-7284 darmstrong@example.com Skills Bank Deposits Customer Service Sales Tools Business Development Sales Floor Underwriting Guidelines Patience Business Goals Retail Sales ISA Employment History Sales/Account Representative 2020 - Present IBM Norwalk, CT Partnered with ISS business development teams on marketing content and messaging to support product sales. Identified and drove business development across all IBM systems with emphasis on business intelligence, database and ERP solutions. Proposed and implemented a new cloud service software on mainframe Linux for the first time in the world. Assisted team members with pricing, licensing, proposals, overcoming objections, strengthening customer relationships and closing business. Assist Federal Cloud team with implementation for NIPERNET and SIPERNET solutions. Lead Sales Consultant 2018 - 2020 Sports Authority Norwalk, CT Led the team of sales associates through daily activities as well as sales training and product knowledge. Oversee the timely completion of various tasks critical to the successful execution of the New Store/Remodel Program. Activate and program cellular devices and electronics Customer Service Developed strong relationships with clients by providing superior product knowledge and follow-through. Direct Sales Agent 2014 - 2018 New York Life Insurance Company New York, NY Contacted business owners or benefits manager for small to medium size companies to market insurance benefits directly to employees. Developed marketing strategies to compete with other individuals or companies who sell life insurance. Produce and Service Life Insurance Policies Prospecting Marketing Filing Field Underwriting Participated in extensive sales training classes, required for entry-level sales agents License as an agent in sales for Life Insurance and Annuity products in North Carolina. Assist with any customer service issues. Education Bachelor's Degree Business 2006 - 2009 Central State University Wilberforce, OH


Jose Long Sales/Account Representative Contact Info Baltimore, MD (840) 555-5042 jlong@example.com Skills Order EntryCloudPositive RelationshipsBanquet FunctionsFinancial StatementsNew CustomersBusiness OwnersContract NegotiationsSales ConsultantsCredit Terms Employment History Sales/Account Representative 2020 - Present Rent-A-Center Baltimore, MD Maintain customer accounts Perform Collections calls and services Retain customers with up-sales and discounts Provide customer service Maintain product knowledge Sales Insure proper record keeping and tracking within CRM. Completed customer service calls in a timely manner as assigned. Expand product knowledge by utilizing all resources including product literature, factory representatives, product managers, and sales managers. Account Manager, Team Leader 2016 - 2020 Rent-A-Center Baltimore, MD Implemented changes to customer serviceprogram, resulting in 20% higher customer satisfaction ratings. Develop and manage store finances and budget to ensure company standards and guidelines. Followed company policies for promotional items. Provide excellent customer service Inventory Write up service calls Deliver/pick up Stock sales floor Telemarked Cash handling Collections End of day closing Sales Administrator 2009 - 2010 Goldman Sachs Bronxville, NY Managed personnel database submitted by Human Resources. Assisted the derivatives sales team with the management of incoming phone calls, new accounts, and compliance related issues. Performed account research to identify and resolve discrepancies; executed trades; opened new accounts. Created purchase orders, shipped and invoiced all orders using company's Unisun computer system. Provided sales support for the Remarketing Sales Department of a heavy truck & trailer leasing & sales company. Education Master's Degree Marketing 2010 - 2011 Pace University New York, NY Bachelor's Degree Business 2001 - 2004 Monroe College Bronxville, NY


Raymond Henry Sales/Account Representative New York, NY (350) 555-5769 rhenry@example.com Experience Sales/Account Representative2017 - Present Sprint•New York, NY Inspected funnels, activity metrics, and business plans for consistent results. Direct all key account management and technical design and support, for strategic VoIP and Call Center opportunities. Worked with the account management team to maintain and grow accounts. Sprint National Award for largest YOY revenue growth at 12.75% in 2005. Sales/Account Representative2016 - 2017 Sanofi US•New York, NY Top 1% in Regional Sales Ranking, Diabetes Division, 2/18, Representatives, 2005 - 2006. Promoted to corporate accounts in 9/1994. Conduct product evaluations, presentations, inservicing clinical staff on proper technique and facilitating the acquisition through the capital sales process. Maintained top communication with account holders to ensure business retention and revenue growth. Marketing & Sales Specialist2015 - 2016 Orange Lake•Orlando, FL Front line sales support for Salesforce.com. Maintained regular communication with corporate and regional offices to ensure accuracy and thoroughness in the completion of projects Train users on content management system. Performed inside sales, customer services and product applications. Established 45 new accounts in only 12 months through successful client development. Prepared Promotional materials for mailings and Various events Skills Business DevelopmentREPHealthcarePotential CustomersSolution SalesCommunicationNew MarketsTwitterYoutubeCRM Education Bachelor's Degree Business2012 - 2015 University of Central Florida•Orlando, FL

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Sales/Account Representative Resume templates

Zippia allows you to choose from different easy-to-use Sales/Account Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales/Account Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In A Sales/Account Representative Resume

1. Add Contact Information To Your Sales/account Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Sales/Account Representative Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

34.5%

9.5%

8.2%

6.9%

Sales/Account Representative Resume Relevant Education Example #1

Bachelor's Degree In Business 2014 - 2016

Central State University Wilberforce, OH

Sales/Account Representative Resume Relevant Education Example #2

Master's Degree In Business 2014 - 2016

DeVry University Oakbrook Terrace, IL

3. Next, Create A Sales/Account Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Sales/Account Representative Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
CRM Skills
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Business Development Skills
Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.
Sales Support Skills
Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.
Account Management Skills
The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Top Skills for a Sales/Account Representative

Source: Zippia.com

Customer Service, 12.7%

CRM, 8.1%

Sales Process, 6.0%

Product Knowledge, 4.6%

Other Skills, 68.6%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Sales/account Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Sales/Marketing

Sears Holdings

Collaborated with merchant teams to develop new tactics and improve return on existing marketing assets achieving positive ROI, +30%.
Developed and implemented communication strategies and information programs to maintain effective communication systems with management.
Produced substantial YoY improvements of 800 basis points in a highly-competitive environment by instituting refined expense controls and marginal improvements.
Developed and implemented ROI measurements for all programs, and identified high-potential and low-actual markets to target future direct mailing efforts.
Inspected and documented current HVAC system including electrical survey, duct condition and load calculation.

Work History Example # 2

Account Development Representative

Yelp

Developed online ad sales through lead generation, ongoing meetings and marketing on the phone.
Presented and created online paid search ad campaigns for small to large business and companies.
Managed daily activity and pipeline activity using Salesforce.
Conducted and lead online and live monitoring and evaluation module demonstrations for print and internet monitoring prospects for PR firms.
Managed brand integrity and positioning across multiple internet marketing platforms.

Work History Example # 3

Logistics Coordinator

Central Purchasing

Coordinated with entities globally to ensure supply chain procedures were implemented to maximize efficiency and minimize regulatory risk.
Managed import transportation supply chain procedures and overseas transportation companies to ensure timely product arrival
Prepared documentation necessary for the release and receipt of material for all PM TRCS programs.
Established inland transportation operations with overseas logistics providers in China, India, and Indonesia, supporting Target-managed import strategy.
Supervised and coordinated up to 33 Forklift operators Supervised and trained 3 form roll production employees Acquired six sigma green belt certification

Work History Example # 4

Sales/Account Representative

Capital One

Led Inside Sales team efforts in cross-departmental online service project.
Identified and addressed customer concerns utilizing negotiation, communication and sales techniques leading to achieving a top performance rating.
Directed a team of multidisciplinary professionals focused on reestablishing client relationships to improve and solidify Capital One's ROI.
Utilized customer sales database to expedite mailings, status updates and email communication outreach.
Implemented a new time clock and online payroll system that reduced processing time and improved reporting.

5. Highlight Your Sales/Account Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your sales/account representative resume:

Certified Sales Professional (CSP)
International Accredited Business Accountant (IABA)
Certified Management Accountant (CMA)
Sales Management
Automotive Sales Professional

6. Finally, Add a Sales/Account Representative Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Sales/Account Representative Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Generated new business prospects that averages 15-20 accounts on a daily basis through a CRM database.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Product Knowledge, be sure to list it in your resume’s skills section.

Delivered PowerPoint sales presentations to small and large groups of retail sales professionals.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Achieved 200% of sales goal in the assigned Mid-Atlantic territory.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

Not sure how to make a resume that stands out?

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